--- description: Tudo sobre Ideta: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Ideta - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Programa de Assistente Virtual](/directory/33535/virtual-assistant/software) > [Ideta](/software/180199/ideta) # Ideta Canonical: https://www.capterra.pt/software/180199/ideta Page: 1 / 3\ Seguinte: [Next page](https://www.capterra.pt/software/180199/ideta?page=2) > Implante facilmente um chatbot/voicebot sem codificar em nenhum canal de comunicação, conecte-se ao seu software favorito e use processamento de linguagem natural (NLP na sigla em inglês). > > Verdict: Rated **4.8/5** by 53 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Ideta? Atendimento oferecido para empresas que desejam utilizar inteligência artificial (IA) de conversação sem aborrecimentos. Os casos de uso são muito variados, de RH a TI e marketing. A imaginação é o limite. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.8/5** | 53 Avaliações | | Praticidade | 4.5/5 | Based on overall reviews | | Suporte ao cliente | 4.9/5 | Based on overall reviews | | Relação qualidade/preço | 4.8/5 | Based on overall reviews | | Recursos | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Septeo Group - **Location**: Lattes, França - **Founded**: 2008 ## Commercial Context - **Preço inicial**: 29,00 € - **Modelo de preços**: (Free version available) (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: francês, inglês - **Available Countries**: Alanda, Albânia, Alemanha, Andorra, Bielorrússia, Bulgária, Bélgica, Bósnia e Herzegovina, Chipre, Chéquia, Cidade do Vaticano, Croácia, Dinamarca, Eslováquia, Eslovénia, Espanha, Estados Unidos, Estónia, Finlândia, França and 35 more ## Recursos - Acesso para Celular - Análise de sentimentos - Automação dos processos comerciais - Autoresponders - Bate-papo ao vivo - Bate-papo com o consumidor em tempo real - Bate-papo proativo - Chatbot - Comunicação multicanal - Formulário offline - Histórico de transcrições/chat - Imagem de marca personalizável - Inteligência artificial e aprendizado de máquina - Orientação contextual - Personalização - Processamento de linguagem natural - Reconhecimento de tentativas - Reconhecimento de voz - Relatórios e análise de dados - Segmentação geográfica - Third-Party Integrations - Transferências/encaminhamento - Vários idiomas ## Integrations (28 total) - Airtable - ChatBot - ClickSend - Discord - GENESYS - Google Analytics 360 - HubSpot CRM - Instagram - Jalios - Jira - Mailchimp - Mailjet - Mayday - Meta for Business - Microsoft 365 ... and 13 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Suporte por telefone - Bate-papo ## Category - [Programa de Assistente Virtual](https://www.capterra.pt/directory/33535/virtual-assistant/software) ## Categorias relacionadas - [Programa de Assistente Virtual](https://www.capterra.pt/directory/33535/virtual-assistant/software) - [Plataforma de IA Conversacional](https://www.capterra.pt/directory/31596/conversational-ai-platform/software) - [Software de Chat ao Vivo](https://www.capterra.pt/directory/30797/live-chat/software) ## Alternativas 1. [Denser AI](https://www.capterra.pt/software/1064391/denser-ai) — 5.0/5 (31 reviews) 2. [yellow.ai](https://www.capterra.pt/software/194013/yellow-messenger) — 4.5/5 (37 reviews) 3. [Glassix](https://www.capterra.pt/software/1052241/glassix) — 5.0/5 (103 reviews) 4. [Ada](https://www.capterra.pt/software/164470/ada-support) — 4.7/5 (15 reviews) 5. [Tidio](https://www.capterra.pt/software/144040/tidio-chat) — 4.7/5 (590 reviews) ## Avaliações ### "An Inspiration" — 5.0/5 > **Aeryn** | *30 de maio de 2022* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10 > > **Vantagens**: Chatbots tend to be one-size-fits-all in the utilitarian design, but Ideta is much different. They provide ample options for design, making sure your chatbot box truly looks like it's part of your site and not a third-party product that you've happened to purchase access to. With access to analytics and chat logs, I have a better understanding of prospect's intentions. > > **Desvantagens**: There are a LOT of choices and options to make the most of your chatbox. It can be a bit overwhelming at first, but once you have a clear idea of what your chatbot(s) are supposed to do, it get's easier over time to set up each option and condition. > > Am so glad I chose Ideta over the more trendier options in chatbot technology. Be prepared to read through the tutorials more than once to get a grasp of what your bot can do, and how to execute them, but overall an excellent piece of software that I'd recommend for any website. ----- ### "Simple, easy to use chatbot with lot of power" — 4.0/5 > **Jorge** | *10 de junho de 2022* | Publicidade e marketing | Recommendation rating: 9.0/10 > > **Vantagens**: The capabilities it has for implementing a chatbot on your website. Has sliders with images for your client to chose from, easy to use dialog and store of important data. Also has out of the box validation for email (really important in my opinion) and a "are your still there?" automatic dialog. > > **Desvantagens**: Some out of the box features that I need to work around to cover, like Google Ads integration and some specific entities store in NLP (Dialogflow specifically). Im confident that the development team is covering this sooner than later so Im looking forward to develop new projects with Ideta. > > I had a great experience using Ideta. Although easy to use, is full of features that I havent seen in other chatbots and I believe is really promising. For example the comments automation for Facebook. The more I know the software, the more I enjoy it. ----- ### "Creates Chatbot In Minutes" — 4.0/5 > **Shreyans** | *21 de maio de 2022* | Varejistas | Recommendation rating: 7.0/10 > > **Vantagens**: - Finish Creating your new chatbot in minutes. - Easy integration with major leading platforms. > > **Desvantagens**: - I found some of the Ai had some irrelevant suggestions, that needs to be improved. - The interface is a bit of learning curve. But you’ll get use to it later when you start using it. ----- ### "Great chatbot and easy to use" — 5.0/5 > **Edison Augusto** | *22 de maio de 2022* | Rede de computadores | Recommendation rating: 10.0/10 > > **Vantagens**: The application has many interesting features and the possibility of extending its options with dialogflow. I think it's one of the best apps I've ever bought. After you understand the interface well, you can easily implement the chatbots and adapt them to the requirements of my clients. > > **Desvantagens**: the interface is difficult to understand, and the options could be improved depending on where they are placed, as well as the editor, which can be improved compared to other chatbot applications. I hope they improve that part. > > The time I've been there has seemed to me an application of a very good level and very advanced functionalities (more than expected). I was positively impressed with everything it brings. ----- ### "A good tool \!" — 5.0/5 > **Cyril** | *5 de janeiro de 2023* | Serviços de informação | Recommendation rating: 10.0/10 > > **Vantagens**: This tool match perfectly with our needs. The first purpose for us is to integrate a tchat bot on our website to help customers. > > **Desvantagens**: The only thing (but it's normal) it's a little bit hard to understand all the features of the tool when we run it for the first time. But after a little learning (and there is a lot of ressources \!) everything is running good \! > > We will use it for : tchatbot on the website, automate the answers on social network and make an internal support for our collegues ----- Page: 1 / 3\ Seguinte: [Next page](https://www.capterra.pt/software/180199/ideta?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/180199/ideta) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data