Ideta

An Inspiration

Comentários: Am so glad I chose Ideta over the more trendier options in chatbot technology. Be prepared to read through the tutorials more than once to get a grasp of what your bot can do, and how to execute them, but overall an excellent piece of software that I'd recommend for any website.

Vantagens:

Chatbots tend to be one-size-fits-all in the utilitarian design, but Ideta is much different. They provide ample options for design, making sure your chatbot box truly looks like it's part of your site and not a third-party product that you've happened to purchase access to. With access to analytics and chat logs, I have a better understanding of prospect's intentions.

Desvantagens:

There are a LOT of choices and options to make the most of your chatbox. It can be a bit overwhelming at first, but once you have a clear idea of what your chatbot(s) are supposed to do, it get's easier over time to set up each option and condition.

Great chatbot and easy to use

Comentários: The time I've been there has seemed to me an application of a very good level and very advanced functionalities (more than expected). I was positively impressed with everything it brings.

Vantagens:

The application has many interesting features and the possibility of extending its options with dialogflow. I think it's one of the best apps I've ever bought. After you understand the interface well, you can easily implement the chatbots and adapt them to the requirements of my clients.

Desvantagens:

the interface is difficult to understand, and the options could be improved depending on where they are placed, as well as the editor, which can be improved compared to other chatbot applications. I hope they improve that part.

Ideta review

Comentários: we were solving acces management to our headquarter

Vantagens:

its easy and self service chatbot plateforme for creating chatbots

Desvantagens:

some software buggs during the production

Simple, easy to use chatbot with lot of power

Comentários: I had a great experience using Ideta. Although easy to use, is full of features that I havent seen in other chatbots and I believe is really promising. For example the comments automation for Facebook. The more I know the software, the more I enjoy it.

Vantagens:

The capabilities it has for implementing a chatbot on your website. Has sliders with images for your client to chose from, easy to use dialog and store of important data. Also has out of the box validation for email (really important in my opinion) and a "are your still there?" automatic dialog.

Desvantagens:

Some out of the box features that I need to work around to cover, like Google Ads integration and some specific entities store in NLP (Dialogflow specifically). Im confident that the development team is covering this sooner than later so Im looking forward to develop new projects with Ideta.

Highly Recommended

Comentários: The software works beautifully and it's packed with powerful features such as the possibility of sending images, videos, links, etc in your conversation, which is very handy as a chatbot to automate conversation flow. Its package also offers a very generous number of conversations you can have per tier making it a great opportunity for those who want to use it as a small agency and build chatbots for other business owners. The only downside in my opinion is their thinking behind the conversation flow building. Most software uses that drag-and-drop canvas to build the conversation flow, whereas Ideta's developers have to build a totally different way to do it making it a bit hard to start since you have to adapt yourself to their tool, but once you learn how it works, it super easy. It's just that initial first contact with the tool that can be a bit time and energy-consuming, and I was told that they're looking to improve it to the traditional drag-and-drop in a conversation with the team.

Vantagens:

- A lot of handy features - Very generous package - Best value for money - High-quality customer support -Highly customizable

Desvantagens:

They have their own unique way of building a chat conversation that differs from the traditional "drag-and-drop" flow.

A good tool !

Comentários: We will use it for : tchatbot on the website, automate the answers on social network and make an internal support for our collegues

Vantagens:

This tool match perfectly with our needs. The first purpose for us is to integrate a tchat bot on our website to help customers.

Desvantagens:

The only thing (but it's normal) it's a little bit hard to understand all the features of the tool when we run it for the first time. But after a little learning (and there is a lot of ressources !) everything is running good !

Great software and team

Comentários: Very responsive support and the help documentation keeps getting better and better. Overall; great experience both with the software and the team behind it

Vantagens:

Integrated AI is simple to set up and really powerful

Desvantagens:

Slightly different approach to traditional chat bot but once you get the hang of it it works really well

Great no code tool to break into conversational chats

Comentários: I wanted to create a smart chat bot that will help to answer my client's basic questions while also helping them schedule appointments etc.

Vantagens:

the ease of use to get into the tool I also really appreciated the massive amounts of education the tool provides to get me ramped up.

Desvantagens:

there can be some hiccups as you learn this new way of doing things but the education helps a lot. my biggest issue was deleting things I created wrong and trying to recreate them.

My favorite chatbot building platform

Comentários: This is my go-to chatbot-building platform. I've tried several others but found them cumbersome or tedious to setup. Ideta's templates made it much faster to generate a POC chatbot than other platforms. The cartoons and playful spirit of the site also makes the process of building a chatbot seem like less of a chore :)
Ideta also has a free udemy course to help with onboarding, which is a nice touch.

Vantagens:

The UX/UI is clean, simple and fun to use. Although the platform is filled with cartoons, this is a serious chatbot-building platform that finally makes it easy for beginners to build chatbots. I also found the preloaded chatbot templates covered quite a few of my potential use cases, which made it much easier to get up and running with a chatbot customized for what I needed it to do (e.g. make appointments vs. tech support tickets.)

Desvantagens:

The site uses a lot of tooltip pop-ups, at least during the initial onboarding; the constant interruptions are a bit distracting. Having the ability to easily turn these off would be appreciated. The tooltips are useful but sometimes I just want to play around with a tool without being bombarded with pop-up "help".

I wouldn’t run my business without Ideta.

Comentários: We are incredibly lucky to have found such a partner. I wouldn’t run our business without them.

Vantagens:

Incredibly easy to use. Links and syncs quick, and has had 99% uptime since implementing

Desvantagens:

The UI does need tweaking. But after hearing the user feedback they already started making proactive and positive changes

Ideta chatbots, AI chatbots, and human takeovers

Vantagens:

Ideta is a chatbot with enhanced AI features and Live Chat takeovers. It is easy to create and customize a chatbot using Ideta with their no-code approach. There are a few templates to get you started along with guides on how to implement it on your website, Facebook, etc. You can set your flow where the bot can engage the customer after a few seconds. This allows the visitor some time to be acquainted with your product before the chatbot starts converting them into a customer. The human takeover process is seamless. You could use Ideta to handle FAQ, engage your customers, collect information to contact your website visitors again and many other ideas on how to use a chatbot. You could have different chatbots for different webpages and websites. You can easily clone/duplicate an existing bot once you built one, making it super easy to rebrand and reuse previously created bots.

Desvantagens:

The original language of Ideta was in French, so some older tutorials reference features in French. Likewise, some descriptors appear in French as well, which are easily reportable via their chatbot. The interface is not like other chatbots out there, so there is some adjusting to the new process.

A one of its kind

Comentários: I have been using Ideta for a little less than 6 months now. It gives you a lot more than other services that make a hole in your pocket.

Vantagens:

The Chatbot and Social media integration and automation at their best

Desvantagens:

The UI configuration needs just a bit more flexibility so we could change anything on our own

So many possibilities!

Comentários: We never hoped that one day we could find something so good!

Vantagens:

What we liked the most was the idea that it would allow us to develop an AI that could make multiple conversations for us.

Desvantagens:

Because the software includes so many features, it took us a while to figure out how to implement all of them. But the manual helped us a lot.

Chatbot Automation made Easy

Comentários: The Ideta has in-depth video training, that walks you through optimising how you engage with your audience. And everything about the app. These videos are fun, with the company mascot.
Overall the team is responsive and very helpful.

Vantagens:

There is no coding required for this Chatbot. Which is awesome. It's easy to set up and you see the conversation flow in the App. This Chatbot uses natural language processing. So Chatbot is not robotic, more conversational.

Desvantagens:

I would like my CRM to be integrated directly so I could use my existing email sequence.

Really good

Comentários: Support is superb. They are very helpful and friendly.

Vantagens:

I think the fact that the developers used it first on their own clients and due to that, they know what is needed with a fully functional chatbot.

Desvantagens:

It is not just this chatbot, it is all chatbots. It takes time to set up but once you took the time to study the features, it is a true gem!

Creates Chatbot In Minutes

Vantagens:

- Finish Creating your new chatbot in minutes. - Easy integration with major leading platforms.

Desvantagens:

- I found some of the Ai had some irrelevant suggestions, that needs to be improved. - The interface is a bit of learning curve. But you’ll get use to it later when you start using it.

Great software and team

Comentários: Great support team and reliable software

Vantagens:

Nice workflow builder and really good AI/NLP options out of the box

Desvantagens:

For our needs Ideta has all we require as we are using this more as an onboarding assistant tool

really easy to set up

Vantagens:

I am a small business owner looking for an assistant to help my clients with marketing. I've been struggling to find the best chatbot for that. I tried a few different ones and they were all lacking in one way or another. Ideta was a different story. It's easy to use, has a lot of features. I've been using Ideta for a couple of weeks now, and I can already see the difference in my sales. The chatbot is really easy to set up and it has helped me grow my business.

Desvantagens:

sometimes you can struggle with UI, but they have many tutorials there

Very simple and powerfull chatbot

Vantagens:

Chatbot creation, AI discussion bot, No code for local implémentation, learning curve almost 0

Desvantagens:

Some bugs on User Interface (sometimes updating data can be annoying if you don't save your button or text)

A Fun and Easy Chatbot Maker!

Comentários: Ideta is a delight to use. We were able to easily create a web chatbot and embed it on our website via a simple copy-paste. Kudos to the founders and the team!

Vantagens:

Ideta makes it fun and easy for us to create no-code chatbots! Now, we can lauch a chatbot anytime we want . And we are not techy people!

Desvantagens:

No cons and all praises for Ideta! But the dashboard and UI can be a bit intimidating at first. However, there are plenty of video tutorials available. And the Support Team is very helpful as well.

Long Awaited Solution

Vantagens:

We run multiple social media platforms with very high followers interaction via comments and DM. We answer them manually and never found solution, until we found Ideta. We're still in our early stage, definitely requires learning curve, but we're used to it and can already Ideta will pay off handsomely to our team productivity!

Desvantagens:

Learning curve is required, but we're used to it and the payoff is worth it

Great product.. easy to implement and very efficient.

Vantagens:

Best solution for anyone who needs chatbots. There is no need for software development knowledge and even if you have that knowledge, this product can help you save time with a ready and efficient solution. It is integrated with several services that allows you to add even more features.

Desvantagens:

I haven't seen any cons yet. So far everything has worked as expected.

Muy buena alternativa a otros sistemas de chatbots

Comentários: Me parece que será una de las mejores empresas de chatbots

Vantagens:

Permite implentar los chatbots en cuestión de minutos

Desvantagens:

Tiene muchas herramientas y pudes confundirte un poco entre ellas

Great app

Comentários: excellente application, facile à utiliser et à intégrer au module de support client du logiciel

Vantagens:

API, Payment integration Zapier Integration

Desvantagens:

La partie PNL en est encore à ses débuts. Le logo d'ideta est génial, amusant et facile à retenir, mais il n'est pas orienté vers les affaires.

One of the best Ai Chat automation plateform

Vantagens:

It is easy to deploy and make AI chat Bots with this app and I love the fact that you can switch to Real life Chat if your Ai isn't able to help your visitor or customer

Desvantagens:

The Back end could get a better design to understand more what's going on