---
description: Tudo sobre Mitratech TAP Workflow Automation: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Mitratech TAP Workflow Automation - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Gestão de Processos de Negócios](/directory/30010/business-process-management/software) > [Mitratech TAP Workflow Automation](/software/179049/thinksmart-automation-platform)

# Mitratech TAP Workflow Automation

Canonical: https://www.capterra.pt/software/179049/thinksmart-automation-platform

Page: 1 / 2\
Seguinte: [Next page](https://www.capterra.pt/software/179049/thinksmart-automation-platform?page=2)

> Plataforma de automação de fluxo de trabalho que automatiza os principais processos de negócios. Solução completa que permite processos padrão e de conformidade.
> 
> Verdict: Rated **4.7/5** by 14 users. Top-rated for **Probabilidade de recomendação**.

-----

## Resumo

### Quem usa Mitratech TAP Workflow Automation?

A plataforma do ThinkSmart oferece soluções para uma infinidade de organizações, empresas e departamentos. Combinando automação comercial e gestão de documentos, o ThinkSmart atinge todas as entidades.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.7/5** | 14 Avaliações |
| Praticidade | 4.7/5 | Based on overall reviews |
| Suporte ao cliente | 4.4/5 | Based on overall reviews |
| Relação qualidade/preço | 4.8/5 | Based on overall reviews |
| Recursos | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Mitratech
- **Location**: Austin, EUA
- **Founded**: 1998

## Commercial Context

- **Preço inicial**: 4500,00 US$
- **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web
- **Idiomas**: inglês
- **Available Countries**: Alemanha, Austrália, Brasil, Canadá, China, Emirados Árabes Unidos, Estados Unidos, França, Itália, Japão, México, Nova Zelândia, Reino Unido, Singapura, Índia

## Recursos

- Arrastar e soltar
- Automação dos processos comerciais
- Configuração do fluxo de trabalho
- Controle do processo de aprovação
- Controles/permissões de acesso
- Editor gráfico de fluxo de trabalho
- Ferramentas de colaboração
- Gerenciamento de documentos
- Gestão de formulários
- Gestão de tarefas
- Gestão do fluxo de trabalho
- Modelagem de processos & Design
- Permissões por função
- Pesquisa e filtro
- Plataforma no-code
- Rastreamento de conformidade
- Relatórios e análise de dados
- Third-Party Integrations

## Integrations (6 total)

- Box
- Docusign
- Google Docs
- Microsoft SharePoint
- Microsoft Teams
- Salesforce Sales Cloud

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento

## Category

- [Software de Gestão de Processos de Negócios](https://www.capterra.pt/directory/30010/business-process-management/software)

## Categorias relacionadas

- [Software de Gestão de Processos de Negócios](https://www.capterra.pt/directory/30010/business-process-management/software)
- [Sistemas de Workflow](https://www.capterra.pt/directory/30091/workflow-management/software)

## Alternativas

1. [Zapier](https://www.capterra.pt/software/130182/zapier) — 4.7/5 (3044 reviews)
2. [Visio](https://www.capterra.pt/software/201133/visio) — 4.5/5 (3279 reviews)
3. [Lucidchart](https://www.capterra.pt/software/146136/lucidchart) — 4.5/5 (2247 reviews)
4. [Asana](https://www.capterra.pt/software/120550/asana-pm) — 4.5/5 (13547 reviews)
5. [Albato](https://www.capterra.pt/software/1011434/albato) — 4.8/5 (404 reviews)

## Avaliações

### "It's a Lifesaver and a Game Changer" — 5.0/5

> **Andrew** | *27 de dezembro de 2023* | Veterinária | Recommendation rating: 9.0/10
> 
> **Vantagens**: It's a user friendly and easily accessible tool.  We've automated a dozen processes or intake solutions we had previously leaned on email and other less visible and non-reportable paths.  Saved thousands of hours of chasing and low-value-added work over the years.  Also the best support structure of any tool we use - we point to other vendors and say "be like TAP".
> 
> **Desvantagens**: TAP can do SO much that it takes time to build up that skill, and they continue to innovate so you have some reliance on their support for a time.

-----

### "User Friendly" — 4.0/5

> **Poojitha** | *3 de janeiro de 2024* | Gestão da educação | Recommendation rating: 7.0/10
> 
> **Vantagens**: I appreciate the user-friendly nature of this tool, making it easy and straightforward to use. Additionally, the speed at which workflows can be developed surpasses that of numerous other workflow management tools. Learning to use the tool is a quick process, enabling users to start working with it in no time.
> 
> **Desvantagens**: Creating intricate workflows with complex logic in TAP proves challenging for me, as the conditional logics are constructed using formulas, demanding additional effort in both code composition and maintenance. &#10;The deployment process is carried out manually, and implementing a feasible rollback feature for specific changes is not currently viable.

-----

### "Tata Communications Review" — 4.0/5

> **Karthikeyan** | *3 de janeiro de 2024* | Telecomunicações | Recommendation rating: 6.0/10
> 
> **Vantagens**: We can build the workflow without coding and easy to deploy
> 
> **Desvantagens**: Unable to reassign the request to Anonymous users.&#10;&#10;Real-Time TAT report is not available.&#10;&#10;Changes to the workflow are not impacting the inflight requests.&#10;&#10;Super admin is not able to edit all the fields.

-----

### "You're losing time & money if you aren't using this tool" — 5.0/5

> **Emily** | *16 de junho de 2016* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10
> 
> **Vantagens**: It's incredibly powerful but easy to use at the same time. You don't need much training to get started on configuring a workflow but, at the same time, the tool has so much power that you are constantly learning new tips \&amp; tricks to make your process better. I love the UI - you simply drag and drop boxes onto a screen to configure the workflow steps and then drag fields onto the screen to tell the system what information you need to capture. I also love that, for someone that needs to initiate a workflow, you can give them a direct link to that particular workflow and they don't need to navigate through a system to find the right link. Lastly, it easily integrates with e-signature tools which allows you to take your process to a whole new level.
> 
> **Desvantagens**: I honestly can't think of something I don't like about the software.
> 
> I can't say enough wonderful things about TAP as a solution and ThinkSmart as a company. It allows us to automate incredibly manual processes, reduce email traffic, have an audit trail, and reduce the amount of time we need to spend training people on a particular process. We are now confident that processes are followed consistently and properly because TAP is guiding the individual through the process each step of the way. The best part - you can configure each workflow yourself\! You don't need IT involvement, you don't need to know how to code, you just need to know your process and you're ready to go. As for the company ThinkSmart, they are the most wonderful group of people I've worked with. They truly care about your success, are incredibly intelligent and provide wonderful advice on how best to redesign your process, and are with you every step of the way.

-----

### "TAP Block, Inc." — 5.0/5

> **Ita-livi** | *3 de janeiro de 2024* | Serviços financeiros | Recommendation rating: 8.0/10
> 
> **Vantagens**: I like that it is a no-code system where you can learn to create workflows without having a person who need to code for you. It is self service and there are experienced consultants to help.
> 
> **Desvantagens**: One feature that TAP lacks is the ability to relaunch external requests when a vendor contact leaves and we need to have another person on the vendor side complete the required questionnaires. This is a huge part of the functionality we are look for TAP to be able to change and automate.
> 
> Overall experience with TAP is a positive one, our account rep and the consultant who helps us when we are configuring the tool have been really great to work with.

-----

Page: 1 / 2\
Seguinte: [Next page](https://www.capterra.pt/software/179049/thinksmart-automation-platform?page=2)

## Links

- [View on Capterra](https://www.capterra.pt/software/179049/thinksmart-automation-platform)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/179049/thinksmart-automation-platform> |
| de-AT | <https://www.capterra.at/software/179049/thinksmart-automation-platform> |
| de-CH | <https://www.capterra.ch/software/179049/thinksmart-automation-platform> |
| en | <https://www.capterra.com/p/179049/ThinkSmart-Automation-Platform/> |
| en-AE | <https://www.capterra.ae/software/179049/thinksmart-automation-platform> |
| en-AU | <https://www.capterra.com.au/software/179049/thinksmart-automation-platform> |
| en-CA | <https://www.capterra.ca/software/179049/thinksmart-automation-platform> |
| en-GB | <https://www.capterra.co.uk/software/179049/thinksmart-automation-platform> |
| en-IE | <https://www.capterra.ie/software/179049/thinksmart-automation-platform> |
| en-IL | <https://www.capterra.co.il/software/179049/thinksmart-automation-platform> |
| en-IN | <https://www.capterra.in/software/179049/thinksmart-automation-platform> |
| en-NZ | <https://www.capterra.co.nz/software/179049/thinksmart-automation-platform> |
| en-SG | <https://www.capterra.com.sg/software/179049/thinksmart-automation-platform> |
| en-ZA | <https://www.capterra.co.za/software/179049/thinksmart-automation-platform> |
| es | <https://www.capterra.es/software/179049/thinksmart-automation-platform> |
| es-AR | <https://www.capterra.com.ar/software/179049/thinksmart-automation-platform> |
| es-CL | <https://www.capterra.cl/software/179049/thinksmart-automation-platform> |
| es-CO | <https://www.capterra.co/software/179049/thinksmart-automation-platform> |
| es-CR | <https://www.capterra.co.cr/software/179049/thinksmart-automation-platform> |
| es-DO | <https://www.capterra.do/software/179049/thinksmart-automation-platform> |
| es-EC | <https://www.capterra.ec/software/179049/thinksmart-automation-platform> |
| es-MX | <https://www.capterra.mx/software/179049/thinksmart-automation-platform> |
| es-PA | <https://www.capterra.com.pa/software/179049/thinksmart-automation-platform> |
| es-PE | <https://www.capterra.pe/software/179049/thinksmart-automation-platform> |
| fr | <https://www.capterra.fr/software/179049/thinksmart-automation-platform> |
| fr-BE | <https://fr.capterra.be/software/179049/thinksmart-automation-platform> |
| fr-CA | <https://fr.capterra.ca/software/179049/thinksmart-automation-platform> |
| fr-LU | <https://www.capterra.lu/software/179049/thinksmart-automation-platform> |
| it | <https://www.capterra.it/software/179049/thinksmart-automation-platform> |
| ja | <https://www.capterra.jp/software/179049/thinksmart-automation-platform> |
| nl | <https://www.capterra.nl/software/179049/thinksmart-automation-platform> |
| nl-BE | <https://www.capterra.be/software/179049/thinksmart-automation-platform> |
| pt | <https://www.capterra.com.br/software/179049/thinksmart-automation-platform> |
| pt-PT | <https://www.capterra.pt/software/179049/thinksmart-automation-platform> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Portugal","address":{"@type":"PostalAddress","addressLocality":"Lisbon","addressRegion":"Lisbon","postalCode":"2770-071","streetAddress":"Quinta da Fonte Rua dos Malhões Edifício D. Pedro I Paço D'Arcos, 2770-071 Lisboa Portugal"},"description":"O Capterra Portugal ajuda milhões de empresas a encontrar o software ideal. Leia avaliações de usuários reais, compare opções de softwares e tome melhores decisões para o seu negócio.","email":"info@capterra.pt","url":"https://www.capterra.pt/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.pt/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Mitratech TAP Workflow Automation","description":"A ThinkSmart Automation Platform (TAP) permite que os clientes automatizem rapidamente qualquer processo de negócios. Os benefícios da automação incluem maior eficiência, maior produtividade, padronização e conformidade, ao mesmo tempo em que proporcionam efetiva economia de custos. A interface de designer permite que os analistas criem e implantem fluxos de trabalho sem a necessidade de programação. Integração com fornecedores de assinatura eletrônica incluídos. Uma verdadeira plataforma completa de automação de processos de negócios.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/db7b72ba-fe3c-44f1-8a2e-18d2b3cafcbd.png","url":"https://www.capterra.pt/software/179049/thinksmart-automation-platform","@type":"SoftwareApplication","@id":"https://www.capterra.pt/software/179049/thinksmart-automation-platform#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.pt/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":14},"offers":{"price":"4500","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.pt/software/179049/thinksmart-automation-platform#faqs","mainEntity":[{"name":"Quem usa Mitratech TAP Workflow Automation?","@type":"Question","acceptedAnswer":{"text":"A plataforma do ThinkSmart oferece soluções para uma infinidade de organizações, empresas e departamentos. Combinando automação comercial e gestão de documentos, o ThinkSmart atinge todas as entidades.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Software de Gestão de Processos de Negócios","position":2,"item":"/directory/30010/business-process-management/software","@type":"ListItem"},{"name":"Mitratech TAP Workflow Automation","position":3,"item":"/software/179049/thinksmart-automation-platform","@type":"ListItem"}],"@id":"https://www.capterra.pt/software/179049/thinksmart-automation-platform#breadcrumblist"}]}
</script>
