---
description: Tudo sobre EngageBay CRM: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: EngageBay CRM - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Ferramentas de Automação de Marketing](/directory/6/marketing-automation/software) > [EngageBay CRM](/software/178819/engagebay-marketing)

# EngageBay CRM

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> O EngageBay fornece um software de marketing tudo-em-um simples e acessível para adquirir, engajar, incentivar e concretizar clientes potenciais.
> 
> Verdict: Rated **4.7/5** by 907 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa EngageBay CRM?

Empresas de pequeno a médio porte que exigem um software de vendas e marketing acessível, tudo-em-um para adquirir, envolver, incentivar e concretizar visitantes em clientes.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.7/5** | 907 Avaliações |
| Praticidade | 4.5/5 | Based on overall reviews |
| Suporte ao cliente | 4.8/5 | Based on overall reviews |
| Relação qualidade/preço | 4.7/5 | Based on overall reviews |
| Recursos | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: EngageBay
- **Location**: Mountain House, EUA
- **Founded**: 2016

## Commercial Context

- **Preço inicial**: 14,99 US$
- **Modelo de preços**:  (Free version available)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 209 more

## Recursos

- A/B Testing
- Acesso para Celular
- Agendamento
- Agendamento automatizado
- Agendamento em tempo real
- Análise de dados preditiva
- Automação de marketing
- Banco de dados do cliente
- Bate-papo com o consumidor em tempo real
- CRM
- Coleta de dados de multicanal
- Criação de assinaturas
- Discador automático
- Distribuição automática de chamadas
- Edição em tempo real
- Geração de leads
- Gerenciamento de comentários
- Gerenciamento de contatos
- Gestão da atividade de vendas
- Gestão da disponibilidade
- Gestão de assinaturas
- Gestão de caixa de entrada
- Gestão de calendários
- Gestão de canais
- Gestão de compromissos
- Gestão de doadores
- Gestão de equipes
- Gestão de tarefas
- Gestão do desempenho
- Identificação da conta de destino
- Incorporação
- Indicadores de desempenho
- Mensagens de texto em massa
- Mensagens programadas
- Monitoramento de tempo na página
- Monitoração de chamadas
- Múltiplas campanhas
- Painel de atividades
- Para o setor de seguro
- Participação do cliente
- Rastreamento de clientes
- Rastreamento de cliques
- Real-Time Monitoring
- Reservas online
- Respostas automáticas
- Seguimento/Análise de uso
- Sincronização de calendários
- Sistema de calendário ou lembretes
- Tabelas de classificação geral
- Task Editing

... and 101 more features

## Integrations (32 total)

- BulkSMS
- CallHippo
- Docusign
- Exotel
- Google Contacts
- Google Drive
- Gravity Forms
- Gupshup
- HubSpot CRM
- Intercom
- Jotform
- JustCall
- LinkedIn for Business
- Mailchimp
- Mailgun

... and 17 more integrations

## Opções de suporte

- Email/Help Desk
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Ferramentas de Automação de Marketing](https://www.capterra.pt/directory/6/marketing-automation/software)

## Categorias relacionadas

- [Ferramentas de Automação de Marketing](https://www.capterra.pt/directory/6/marketing-automation/software)
- [Ferramentas de Email Marketing](https://www.capterra.pt/directory/30013/email-marketing/software)
- [Ferramentas de Landing Pages](https://www.capterra.pt/directory/30844/landing-page/software)
- [Software de Geração de Leads](https://www.capterra.pt/directory/30963/lead-generation/software)
- [Sistemas CRM](https://www.capterra.pt/directory/2/customer-relationship-management/software)

## Alternativas

1. [Zoho CRM](https://www.capterra.pt/software/155928/zoho-crm) — 4.3/5 (6967 reviews)
2. [Bigin by Zoho CRM](https://www.capterra.pt/software/204998/bigin-by-zoho-crm) — 4.7/5 (727 reviews)
3. [HubSpot CRM](https://www.capterra.pt/software/152373/hubspot-crm) — 4.5/5 (4453 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.pt/software/61368/salesforce) — 4.4/5 (18770 reviews)
5. [Dynamics 365](https://www.capterra.pt/software/157279/dynamics-365) — 4.4/5 (5817 reviews)

## Avaliações

### "CRM Experience" — 5.0/5

> **Kuma** | *21 de fevereiro de 2025* | Serviços ao consumidor | Recommendation rating: 10.0/10
> 
> **Vantagens**: EngageBay CRM, some of its commonly praised features include its all-in-one nature (combining marketing, sales, and service tools), its affordability compared to some competitors, and its user-friendly interface.  Many users also appreciate the free plan option for small businesses or startups.  Of course, whether you would like it depends on your specific needs and priorities in a CRM.
> 
> **Desvantagens**: The marketing and sales and service tool. It's user-friendly interface.
> 
> It's was very good and all futures are less cost.

-----

### "Best CRM Ive used" — 5.0/5

> **Phil** | *12 de maio de 2025* | Publicidade e marketing | Recommendation rating: 10.0/10
> 
> **Vantagens**: The support team -  truly an example of what great support looks like. We have all played with various tools and we all know that the learning curve is the hardest part but, when the support is so good, you find yourself integrated and using their CRM far quicker than any other system i have tested or used
> 
> **Desvantagens**: So far there are no cons, I've used every CRM out there and the most frustrating part is the initial learning curve however, their support take the lead hands down
> 
> Fantastic - from start to finish - the right CRM backed by incredible support. The CRm streamlines and the support ensure you get there fast

-----

### "Mediocre at best" — 2.0/5

> **Carol** | *3 de março de 2025* | Consultoria de gestão | Recommendation rating: 1.0/10
> 
> **Vantagens**: Good support where you can actually schedule a call with a human.
> 
> **Desvantagens**: Most everything else. It's not remotely user friendly. The way "Deals" are structured is totally confusing. I was promised by my sales person that it would function like Active Campaign, which I'd used for years but increased in price 4x. Engagebay isn't remotely the same and we've had perpetual problems with it. I, unfortunately, signed up for two years and am sorry I did. I'm now stuck with it.
> 
> I've emailed the CEO about my issues and he's never bothered to respond. It's because of the issues we've had that I'm even writing this review. Others need to know this is not a good CRM.

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### "Best CRM at reasonable price" — 5.0/5

> **Satou** | *20 de janeiro de 2026* | Engenharia mecânica ou industrial | Recommendation rating: 9.0/10
> 
> **Vantagens**: The CRM, email marketing, sequences work smoothly together. The email sequences and campaigns are easy to create with rich templates which saves time. Pricing is also very less compared to other tools in the market
> 
> **Desvantagens**: It lacks advanced analytics and reporting and the mobile app lacks all the features making it difficult to access anywhere

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### "Very highly recommended\!" — 5.0/5

> **Robin** | *12 de maio de 2025* | Gestão da educação | Recommendation rating: 10.0/10
> 
> **Vantagens**: I've been using EngageBay for my small business for five years, and it's been wonderful. A standout has been the support offered via livechat, which has always been ultra-responsive and very helpful. It's also extremely cost-competetive, which is very important for a small business like mine. I can't recommend it highly enough.
> 
> **Desvantagens**: Nothing\! It's met all of my small business's needs beautifully. &#10;&#10;(I need to keep writing here to meet the minimum character requirements.)

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