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Conheça o EngageBay CRM

O EngageBay é uma plataforma de automação de marketing tudo-em-um, simples e acessível, criada para pequenas empresas e startups a fim de adquirir, envolver, incentivar visitantes da Internet e convertê-los em clientes satisfeitos. Adquira clientes potenciais por meio de formulários e pop-ups de geração de leads, envolva visitantes da Internet por meio de belas páginas de entrada, incentive-os por meio de e-mails atraentes e automatize o funil de marketing por meio da automação de marketing, tudo a partir de uma plataforma fácil de usar.

Quem usa o EngageBay CRM?

Empresas de pequeno a médio porte que exigem um software de vendas e marketing acessível, tudo-em-um para adquirir, envolver, incentivar e concretizar visitantes em clientes.

EngageBay CRM Software - 1
EngageBay CRM Software - 2
EngageBay CRM Software - 3
EngageBay CRM Software - 4
EngageBay CRM Software - 5

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Avaliações do EngageBay CRM

Pontuação média

Geral
4,7
Praticidade
4,5
Atendimento ao cliente
4,8
Recursos
4,6
Relação qualidade/preço
4,7

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Encontre avaliações segundo pontuações

5
69%
4
29%
3
2%
2
0%
1
0%
Steve
Steve
President, Canadá
Usuário do LinkedIn Verificado
Formação profissional e coaching, 2 - 10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas:

Great CRM, You must consider when looking for a CRM!

5,0 há 4 meses

Comentários: EngageBay has exceeded my expectations. This program is truly starting to get my business going. I enjoyed my sales guy and everything he told me has been true, yes that's a first. The Customer Service people are great, they are there all the time and have really helped me along. The price was much less than the competition, and if you get the All-in-One set up, they do not nickel and dime you for more modules as its all in that package. I give EbgageBay 100% for all they are doing.

Vantagens:

Without a doubt what I like the most is the customer service and all the help I receive. I am not a IT expert and hooking up apps and making SMS, automation and setting up my needs is not something I know a lot about. The Customer Service has been amazing and quite frankly beats the competition I have worked with. I found most companies to be all talk when it comes to helping, but EngageBay has helped me every step of the way, by chat and on the phone when I need extra help.The product is full of tools, I am using the "All In One" version and it does everything I need at half the price as the competition. It amazes me how many choices there are and how much I can do.I find this program will also grow great as our company grows. It's more than we need today, but it won't be next year and for the price, it would be silly to go anyplace else.

Desvantagens:

For me the thing I dislike the most about any program is learning how to use it. But like I said the support is great.There is not a lot I do not like about EngageBay, I am a very happy Customer. If I had to pick something, I would like to see a larger EngageBay University with many more in-depth and beginner videos. I am told this is coming, so that will be great!

Gerald
Owner, Itália
Publicidade e marketing, 2 - 10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação

Alternativas consideradas:

Value, Efficiency and Productivity

5,0 há 2 meses Novo

Comentários: The lead capture and email marketing was sole reason we joined engagebay and couldn’t be happier. Wasn’t expecting all the other features to be part of this software, almost overwhelming but reassuring to know we can start putting most of our work, efficiently into one place

Vantagens:

Right now we're using it for contact management and e-mail marketing primarily. We had a CRM in Zoho and will be migrating most likely soon. Pros: Extensive features at an incredible value and easy to use. Customer support response is amazing and communication is stellar. Feel like I havent even cracked the surface of what engagebay can do!

Desvantagens:

Time. As great as engagebay is, it’s hard to manage the migration project to CRM. It’s almost as if there’s too much available and migrating doesn’t feel intuitive.

Avaliador Verificado
Usuário do LinkedIn Verificado
Internet, 2 - 10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação
Fonte: GetApp

Absolutely horrible!!

1,0 há 2 anos

Comentários: I've setup a "Sequence" with 3 emails to be sent before holding my Webinar and thought everything was ok and went on. Just to come back on the day of the Webinar to see that nothing was sent and every contact was hard bounced. Yes every single one of them.
Furthermore I couldn't send any email broadcasts to the contacts either. So mainly I was left with leads for my Webinar which I couldn't even use, were it up to Engagebay.
The support team's solution? Purchase credits to "verify the contacts" to be able to use them.
So besides making me lose my time, not delivering the emails and rendering all my contacts useless they want me to purchase something for it to actually work??
Absolutely disgusting and shameful business practices! They then tell me that the problem is not on their end and insist that every contact has an invalid email address. With another similar service I sent the emails with ease. Out of all the contacts, only 4 bounced.
Engagebay has set me back a lot with this.
Avoid at all costs!

Vantagens:

At first I liked what it offered for the free plan (things that other similar services didn't offer for free).

Desvantagens:

It doesn't work at all and the support team asks you to purchase credits for it to work.

Resposta do EngageBay

há 2 anos

Hi there, sorry to know about your experience with EngageBay. Just to bring to your notice, a hard bounce happens only when the email address is invalid. It looks like that is the case here. If the email address is invalid, there is nothing we can do from our end to avoid a hard bounce. To prevent such cases, we recommend all our users to verify all the emails they have on the list. Please note that we do not provide email verifier service ourselves and hence recommend other 3rd party solutions. Seems like the other service you used has a built in validation service and hence the bounces were limited. I would recommend you to send an email to [email protected] including the registered email address for your account and we can check what may have caused the bounces, though we are certain that it was due to the emails being invalid, we could always cross check.

K
Owner, EUA
Serviços financeiros, 2 - 10 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

Alternativas consideradas:

HubSpot Lite

5,0 há 4 semanas Novo

Vantagens:

We wanted a CRM with all the Marketing Automation and Lead Capture functionality of HubSpot, but didn't want to pay five figures a year, since we are a start-up company. EngageBay checks most of the same boxes as HubSpot, but at a much better price.

Desvantagens:

Some of the features are a little clunky, but their customer service is always ready, willing, and able to walk you through any issues you might have. In fact, their customer service is one of their best features.

Sanjay
Business Development Manager, África do Sul
Segurança de rede e informática, 2 - 10 funcionários
Usou o software para: Avaliação gratuita
Fonte da avaliação

Alternativas consideradas:

Engage Bay Review

5,0 mês passado Novo

Comentários: I could not test all features as the trial is limited but my overall experience was good and it is a very good product. However you most likely will see this only if you use the paid version.

Vantagens:

The CRM has many features and also has interactive dashboards with analytics to help focus on leads and data that matter. It also integrates well with 3rd party calendars and social apps.

Desvantagens:

The trial version has a lot of features restricted.

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