---
description: Tudo sobre EngageBay CRM: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: EngageBay CRM - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Ferramentas de Automação de Marketing](/directory/6/marketing-automation/software) > [EngageBay CRM](/software/178819/engagebay-marketing)

# EngageBay CRM

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> O EngageBay fornece um software de marketing tudo-em-um simples e acessível para adquirir, engajar, incentivar e concretizar clientes potenciais.
> 
> Verdict: Rated **4.6/5** by 912 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa EngageBay CRM?

Empresas de pequeno a médio porte que exigem um software de vendas e marketing acessível, tudo-em-um para adquirir, envolver, incentivar e concretizar visitantes em clientes.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.6/5** | 912 Avaliações |
| Praticidade | 4.5/5 | Based on overall reviews |
| Suporte ao cliente | 4.8/5 | Based on overall reviews |
| Relação qualidade/preço | 4.7/5 | Based on overall reviews |
| Recursos | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: EngageBay
- **Location**: Mountain House, EUA
- **Founded**: 2016

## Commercial Context

- **Preço inicial**: 14,99 US$
- **Modelo de preços**:  (Free version available)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 209 more

## Recursos

- A/B Testing
- Agendamento
- Agendamento automatizado
- Agendamento em tempo real
- Análise de dados preditiva
- Arrastar e soltar
- Automação de marketing
- Banco de dados do cliente
- Bate-papo com o consumidor em tempo real
- Coleta de dados de multicanal
- Criação de assinaturas
- Discador automático
- Distribuição automática de chamadas
- Edição em tempo real
- Geração de leads
- Gerenciamento de comentários
- Gerenciamento de contatos
- Gestão da atividade de vendas
- Gestão da disponibilidade
- Gestão de assinaturas
- Gestão de caixa de entrada
- Gestão de calendários
- Gestão de canais
- Gestão de compromissos
- Gestão de doadores
- Gestão do desempenho
- Identificador de chamadas
- Identificação da conta de destino
- Incorporação
- Indicadores de desempenho
- Mensagens de texto em massa
- Mensagens programadas
- Monitoração de chamadas
- Painel de atividades
- Para o setor de seguro
- Participação do cliente
- Páginas de início/formulários web
- Rastreamento de clientes
- Rastreamento de cliques
- Rastreamento de comportamento
- Real-Time Monitoring
- Relatórios e análise de dados
- Reservas online
- Respostas automáticas
- Seguimento/Análise de uso
- Sincronização de calendários
- Sistema de calendário ou lembretes
- Tabelas de classificação geral
- Task Editing
- Testes multivariados

... and 105 more features

## Integrations (30 total)

- BulkSMS
- CallHippo
- Docusign
- Exotel
- Google Contacts
- Google Drive
- Gravity Forms
- Gupshup
- HubSpot CRM
- Jotform
- JustCall
- LinkedIn for Business
- Mailgun
- Make
- Meta for Business

... and 15 more integrations

## Opções de suporte

- Email/Help Desk
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Ferramentas de Automação de Marketing](https://www.capterra.pt/directory/6/marketing-automation/software)

## Categorias relacionadas

- [Ferramentas de Automação de Marketing](https://www.capterra.pt/directory/6/marketing-automation/software)
- [Ferramentas de Email Marketing](https://www.capterra.pt/directory/30013/email-marketing/software)
- [Ferramentas de Landing Pages](https://www.capterra.pt/directory/30844/landing-page/software)
- [Software de Geração de Leads](https://www.capterra.pt/directory/30963/lead-generation/software)
- [Sistemas CRM](https://www.capterra.pt/directory/2/customer-relationship-management/software)

## Alternativas

1. [Zoho CRM](https://www.capterra.pt/software/155928/zoho-crm) — 4.3/5 (7003 reviews)
2. [Bigin by Zoho CRM](https://www.capterra.pt/software/204998/bigin-by-zoho-crm) — 4.7/5 (744 reviews)
3. [Salesforce Sales Cloud](https://www.capterra.pt/software/61368/salesforce) — 4.4/5 (18812 reviews)
4. [HubSpot CRM](https://www.capterra.pt/software/152373/hubspot-crm) — 4.5/5 (4491 reviews)
5. [Kylas Sales CRM](https://www.capterra.pt/software/210630/kylas) — 4.8/5 (625 reviews)

## Avaliações

### "CRM Experience" — 5.0/5

> **Kuma** | *21 de fevereiro de 2025* | Serviços ao consumidor | Recommendation rating: 10.0/10
> 
> **Vantagens**: EngageBay CRM, some of its commonly praised features include its all-in-one nature (combining marketing, sales, and service tools), its affordability compared to some competitors, and its user-friendly interface.  Many users also appreciate the free plan option for small businesses or startups.  Of course, whether you would like it depends on your specific needs and priorities in a CRM.
> 
> **Desvantagens**: The marketing and sales and service tool. It's user-friendly interface.
> 
> It's was very good and all futures are less cost.

-----

### "Very highly recommended\!" — 5.0/5

> **Robin** | *12 de maio de 2025* | Gestão da educação | Recommendation rating: 10.0/10
> 
> **Vantagens**: I've been using EngageBay for my small business for five years, and it's been wonderful. A standout has been the support offered via livechat, which has always been ultra-responsive and very helpful. It's also extremely cost-competetive, which is very important for a small business like mine. I can't recommend it highly enough.
> 
> **Desvantagens**: Nothing\! It's met all of my small business's needs beautifully. &#10;&#10;(I need to keep writing here to meet the minimum character requirements.)

-----

### "It gets the job done enough." — 3.0/5

> **Avaliador Verificado** | *14 de janeiro de 2026* | Alimentação e bebidas | Recommendation rating: 7.0/10
> 
> **Vantagens**: Customer support is very attentive, the Deals section is nicely designed, and email marketing and sales basic goals have been achieved and organized for efficiency.
> 
> **Desvantagens**: Not up to speed with 2026 userability expectations. The calendar is too basic (you can't drag things around), whereas in Deals, you can. Adding notes and creating contacts is just clunky.
> 
> It's been a decent experience overall, as customer service has been able to help all the time. Email marketing has been successful in getting things out, and the way it's laid out to view open-rate, delivery rate, and clicks is very helpful, I will not lie. Sales logging has been achievable, and the Calendar works enough to still keep my organized, but it should be a better experience.

-----

### "A powerful CRM with amazing support, even on the basic plan" — 5.0/5

> **Bruno** | *23 de abril de 2025* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10
> 
> **Vantagens**: What I like the most is how feature-rich the platform is, even with the basic plan. It offers tools for marketing, sales, contact management, automations, and more. All in one place. &#10;The interface is intuitive and clean, which helps a lot when you're getting started.&#10;The help desk team is absolutely fantastic. Fast, kind, and incredibly helpful every time I reach out. That level of support is not easy to find and really makes a difference, especially when you're learning the platform.
> 
> **Desvantagens**: Nothing major for now. Some features require a bit of a learning curve, but that’s expected with any powerful platform.
> 
> Overall, I'm very happy with EngageBay. I'm still getting to know all the tools it offers, but it already feels like a very complete and well-designed solution. I’ve tried several CRMs and this one stands out, not only because of its features, but because of how well the support team treats you. &#10;I definitely plan to continue using it.

-----

### "Easy to setup, easy to use.  Superb support" — 5.0/5

> **Jim** | *21 de abril de 2025* | Editoras | Recommendation rating: 10.0/10
> 
> **Vantagens**: Superb customer support.  You get to chat with a real person when you need one easily (Their online help is great), not some chatbot
> 
> **Desvantagens**: nothing so far.. They have answered all of my setup and user questions
> 
> Easy to setup, easy to use.  Superb support.  Best I've found

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