---
description: Tudo sobre EngageBay CRM: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: EngageBay CRM - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Ferramentas de Automação de Marketing](/directory/6/marketing-automation/software) > [EngageBay CRM](/software/178819/engagebay-marketing)

# EngageBay CRM

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> O EngageBay fornece um software de marketing tudo-em-um simples e acessível para adquirir, engajar, incentivar e concretizar clientes potenciais.
> 
> Verdict: Rated **4.6/5** by 910 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa EngageBay CRM?

Empresas de pequeno a médio porte que exigem um software de vendas e marketing acessível, tudo-em-um para adquirir, envolver, incentivar e concretizar visitantes em clientes.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.6/5** | 910 Avaliações |
| Praticidade | 4.5/5 | Based on overall reviews |
| Suporte ao cliente | 4.8/5 | Based on overall reviews |
| Relação qualidade/preço | 4.7/5 | Based on overall reviews |
| Recursos | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: EngageBay
- **Location**: Mountain House, EUA
- **Founded**: 2016

## Commercial Context

- **Preço inicial**: 14,99 US$
- **Modelo de preços**:  (Free version available)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 209 more

## Recursos

- Acesso para Celular
- Agendamento
- Agendamento automatizado
- Agendamento em tempo real
- Alertas/notificações
- Análise de dados preditiva
- Automação de marketing
- Banco de dados do cliente
- Bate-papo com o consumidor em tempo real
- Coleta de dados de multicanal
- Criação de assinaturas
- Distribuição automática de chamadas
- Edição em tempo real
- Geração de leads
- Gerenciamento de comentários
- Gerenciamento de contatos
- Gestão da atividade de vendas
- Gestão da disponibilidade
- Gestão de assinaturas
- Gestão de caixa de entrada
- Gestão de calendários
- Gestão de campanhas
- Gestão de canais
- Gestão de compromissos
- Gestão de doadores
- Gestão de tarefas
- Gestão do desempenho
- Histórico de transcrições/chat
- Identificador de chamadas
- Identificação da conta de destino
- Incorporação
- Indicadores de desempenho
- Mensagens de texto em massa
- Mensagens programadas
- Monitoramento de tempo na página
- Monitoração de chamadas
- Painel de atividades
- Para o setor de seguro
- Participação do cliente
- Planejamento de campanhas
- Rastreamento de clientes
- Rastreamento de cliques
- Real-Time Monitoring
- Reservas online
- Respostas automáticas
- Seguimento/Análise de uso
- Sincronização de calendários
- Sistema de calendário ou lembretes
- Tabelas de classificação geral
- Task Editing

... and 101 more features

## Integrations (32 total)

- BulkSMS
- CallHippo
- Docusign
- Exotel
- Google Contacts
- Google Drive
- Gravity Forms
- Gupshup
- HubSpot CRM
- Intercom
- Jotform
- JustCall
- LinkedIn for Business
- Mailchimp
- Mailgun

... and 17 more integrations

## Opções de suporte

- Email/Help Desk
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Ferramentas de Automação de Marketing](https://www.capterra.pt/directory/6/marketing-automation/software)

## Categorias relacionadas

- [Ferramentas de Automação de Marketing](https://www.capterra.pt/directory/6/marketing-automation/software)
- [Ferramentas de Email Marketing](https://www.capterra.pt/directory/30013/email-marketing/software)
- [Ferramentas de Landing Pages](https://www.capterra.pt/directory/30844/landing-page/software)
- [Software de Geração de Leads](https://www.capterra.pt/directory/30963/lead-generation/software)
- [Sistemas CRM](https://www.capterra.pt/directory/2/customer-relationship-management/software)

## Alternativas

1. [Zoho CRM](https://www.capterra.pt/software/155928/zoho-crm) — 4.3/5 (6993 reviews)
2. [Bigin by Zoho CRM](https://www.capterra.pt/software/204998/bigin-by-zoho-crm) — 4.7/5 (742 reviews)
3. [HubSpot CRM](https://www.capterra.pt/software/152373/hubspot-crm) — 4.5/5 (4481 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.pt/software/61368/salesforce) — 4.4/5 (18803 reviews)
5. [Kylas Sales CRM](https://www.capterra.pt/software/210630/kylas) — 4.8/5 (620 reviews)

## Avaliações

### "CRM Experience" — 5.0/5

> **Kuma** | *21 de fevereiro de 2025* | Serviços ao consumidor | Recommendation rating: 10.0/10
> 
> **Vantagens**: EngageBay CRM, some of its commonly praised features include its all-in-one nature (combining marketing, sales, and service tools), its affordability compared to some competitors, and its user-friendly interface.  Many users also appreciate the free plan option for small businesses or startups.  Of course, whether you would like it depends on your specific needs and priorities in a CRM.
> 
> **Desvantagens**: The marketing and sales and service tool. It's user-friendly interface.
> 
> It's was very good and all futures are less cost.

-----

### "Easy to setup, easy to use.  Superb support" — 5.0/5

> **Jim** | *21 de abril de 2025* | Editoras | Recommendation rating: 10.0/10
> 
> **Vantagens**: Superb customer support.  You get to chat with a real person when you need one easily (Their online help is great), not some chatbot
> 
> **Desvantagens**: nothing so far.. They have answered all of my setup and user questions
> 
> Easy to setup, easy to use.  Superb support.  Best I've found

-----

### "Mediocre at best" — 2.0/5

> **Carol** | *3 de março de 2025* | Consultoria de gestão | Recommendation rating: 1.0/10
> 
> **Vantagens**: Good support where you can actually schedule a call with a human.
> 
> **Desvantagens**: Most everything else. It's not remotely user friendly. The way "Deals" are structured is totally confusing. I was promised by my sales person that it would function like Active Campaign, which I'd used for years but increased in price 4x. Engagebay isn't remotely the same and we've had perpetual problems with it. I, unfortunately, signed up for two years and am sorry I did. I'm now stuck with it.
> 
> I've emailed the CEO about my issues and he's never bothered to respond. It's because of the issues we've had that I'm even writing this review. Others need to know this is not a good CRM.

-----

### "Excellent service\!" — 5.0/5

> **Mon** | *8 de maio de 2026* | Esportes | Recommendation rating: 10.0/10
> 
> **Vantagens**: Excellent service\! The team was quick, efficient, and very responsive throughout the entire process. Their support was reliable, professional, and made everything smooth and stress-free. Highly recommended\!
> 
> **Desvantagens**: Quick and efficient service&#10;Reliable and responsive support team&#10;Easy communication throughout the process&#10;Professional and helpful staff
> 
> Some processes could be more streamlined for first-time users but overall its a user friendly platform to use.

-----

### "My go-to CRM Solution\!" — 5.0/5

> **Mark** | *27 de março de 2025* | Gestão de investimentos | Recommendation rating: 10.0/10
> 
> **Vantagens**: I am a huge fan of EngageBay’s CRM ease of use and high-qualify features. There customer service is exemplary and i recommend them highly without reservation.
> 
> **Desvantagens**: I can't think of anything i had an issue with tbh.
> 
> Super easy onboarding and seemless integrations

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