--- description: Tudo sobre Bókun: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bókun - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software para Operadores Turísticos](/directory/20033/tour-operator/software) > [Bókun](/software/178518/bokun) # Bókun Canonical: https://www.capterra.pt/software/178518/bokun Page: 1 / 20\ Seguinte: [Next page](https://www.capterra.pt/software/178518/bokun?page=2) > O Bókun é único software de reserva online que você precisa para gerenciar passeios e atividades. > > Verdict: Rated **4.7/5** by 472 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Bókun? Fornecimento de software de todos os tipos de empresas no setor de experiência, de pequenos fornecedores individuais a grandes OTAs e revendedores internacionais. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.7/5** | 472 Avaliações | | Praticidade | 4.5/5 | Based on overall reviews | | Suporte ao cliente | 4.7/5 | Based on overall reviews | | Relação qualidade/preço | 4.7/5 | Based on overall reviews | | Recursos | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Bókun, A TripAdvisor Company - **Location**: Boston, EUA - **Founded**: 2012 ## Commercial Context - **Preço inicial**: 49,00 US$ - **Modelo de preços**: (Free version available) (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, chinês, espanhol, francês, inglês, italiano, japonês, norueguês, português - **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Argentina, Argélia, Arménia, Arábia Saudita, Austrália, Azerbaijão, Bangladeche, Barém, Benim, Bolívia, Botsuana, Brasil, Brunei, Bulgária and 175 more ## Recursos - CRM - Criação de itinerários - Criação de pacotes - Gerenciamento de fornecedores - Gestão de calendários - Gestão de preços - Gestão de recursos - Gestão de reservas - Integração de GDS/OTA - Processamento de pagamentos - Relatórios e estatística - Reservas online ## Integrations (1 total) - Zapier ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software para Operadores Turísticos](https://www.capterra.pt/directory/20033/tour-operator/software) ## Categorias relacionadas - [Software para Operadores Turísticos](https://www.capterra.pt/directory/20033/tour-operator/software) - [Sistemas de Reservas](https://www.capterra.pt/directory/20032/reservations/software) ## Alternativas 1. [WeTravel](https://www.capterra.pt/software/163474/wetravel) — 4.8/5 (529 reviews) 2. [Peek Pro](https://www.capterra.pt/software/142459/peek-pro-tour-operator-software) — 4.7/5 (796 reviews) 3. [Rezdy](https://www.capterra.pt/software/122690/rezdy) — 4.5/5 (237 reviews) 4. [FareHarbor](https://www.capterra.pt/software/135106/fareharbor) — 4.7/5 (1132 reviews) 5. [Xola](https://www.capterra.pt/software/132175/xola-booking-and-marketing-system) — 4.7/5 (574 reviews) ## Avaliações ### "Smooth and Reliable Experience" — 5.0/5 > **Rafael** | *22 de abril de 2026* | Esportes | Recommendation rating: 9.0/10 > > **Vantagens**: I really like how easy Bókun is to use for managing bookings and availability. The help desk is responsive and helpful whenever I have questions, and the platform makes it simple to organize tours, track reservations, and connect with distribution channels efficiently. > > **Desvantagens**: So far, I haven’t encountered any major issues with Bókun. Everything has been working well for my needs, and the system feels reliable. If anything, there is always room for small improvements in customization and interface speed, but overall it has been a positive experience. > > My overall experience with Bókun has been excellent. The platform is user-friendly, reliable, and very helpful for managing tour operations. It has made my workflow more organized and efficient, and I feel confident using it for handling bookings and growing my business. ----- ### "Easy-to-Use Platform with Some Limitations and Price Concerns" — 5.0/5 > **Danial** | *18 de outubro de 2024* | Música | Recommendation rating: 10.0/10 > > **Vantagens**: Bókun is easy to use and offers a simple interface with most of the features we needed to manage bookings efficiently. > > **Desvantagens**: The mobile check-in app is quite limited. It doesn’t allow you to select current time slots while scanning tickets, which can be inconvenient. Additionally, for new customers, Bókun has doubled the pricing, which may be a drawback for small businesses. > > My overall experience with Bókun has been good. I was initially concerned about the support, given that it's owned by TripAdvisor, but things have been manageable so far. ----- ### "A Professional Booking Platform for Growing Tour Companies" — 5.0/5 > **Ali** | *23 de agosto de 2026* | Hotelaria | Recommendation rating: 10.0/10 > > **Vantagens**: Bókun provides a professional and well-organized platform for managing tours and bookings. The interface is easy to understand, and the booking and tour management features can make daily operations much more efficient. > > **Desvantagens**: Some advanced features may require more time to understand and explore, especially for smaller tourism businesses that are using the platform for the first time. > > Our experience with Bókun has been very positive. As a tourism company, we appreciate having a platform that helps us organize our tours, manage bookings, and present our products professionally. We believe Bókun has strong potential to support the growth of Karoft Tours and make our booking operations more efficient. ----- ### "The best time to switch to Bokun is yesterday\! Don't worry the CS team is there to help you transition\!" — 5.0/5 > **Alex** | *1 de junho de 2026* | Gestão da educação | Recommendation rating: 10.0/10 > > **Vantagens**: The support from the customer service team. Simplicity in the calendar visibility. Opening and closing classes have never been easier, and the operational reporting is fantastic. We use it daily to make decisions. > > **Desvantagens**: Every OTA has a different format and different data that you can download regarding your bookings. It would have been great for me as a client to download the booking details from each OTA and send them to Bokun to format as they needed. > > I joined a new company, and bookings were all over the place. Some were managed in a reservation system and some on an Excel sheet. It was taking hours to ensure we had the day planned, not the week, the day. After 2 weeks, I knew something had to change. I have never done a migration like this before, and it was quite daunting. I had used Bokun previously, but never managed a migration. I took the plunge headfirst. Viator connected instantly and synced all bookings, but then... what about the rest: Airbnb, GYG, Website bookings? After a slight panic, I decided to contact Bokun support by chat. This was the shocking part... I connected directly to a human, and before I could even finish typing my question, " \[sensitive content hidden\]" (Bokun customer support) mentioned, "I see you are a new user, would you like me to give you a call and assist with the migration?" The relief of knowing that someone was there to genuinely help was amazing. I was expecting a bot, or for someone to send me a 300-page guideline book, but no, they called me instantly, and the rest is history. Migrated over 1000 clients across 4 channels, and it was seamless. \[sensitive content hidden\] was spectacular and determined to get things done asap. He just understood the urgency of doing this. We have saved hours in operational headaches, double-checking classes, and stress. ----- ### "Awful company all around" — 1.0/5 > **Tommy** | *11 de abril de 2026* | Ócio, viagens e turismo | Recommendation rating: 0.0/10 > > **Vantagens**: nothing - There's one good guy named \[sensitive content hidden\], who's literally, in his own words, the only support rep in the entire US. Everybody else is overseas, and everything about this company, Xperience Software, is horrible. > > **Desvantagens**: Everything is terrible. Cost is way too high. They're actually stealing data. Integrations break all the time. Bookings have dropped since we started using them because Viator is stealing the data, which is their parent company, so they can get people booked there and then hit you with fees. Overall, awful company, awful experience, awful team. Old school legacy software. > > Imagine if you had the most entitled people with the worst possible software and the highest limitations, paired with terrible support. Everything broke all the time, you lost money, and then they would blame you. They made every small thing that should be easy difficult for no reason and randomly locked you out of your account for no reason. We lost so much time, money, and effort that it ended up being better to literally build our own reservation system. ----- Page: 1 / 20\ Seguinte: [Next page](https://www.capterra.pt/software/178518/bokun?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/178518/bokun) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data