--- description: Tudo sobre Bókun: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bókun - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software para Operadores Turísticos](/directory/20033/tour-operator/software) > [Bókun](/software/178518/bokun) # Bókun Canonical: https://www.capterra.pt/software/178518/bokun Page: 1 / 20\ Seguinte: [Next page](https://www.capterra.pt/software/178518/bokun?page=2) > O Bókun é único software de reserva online que você precisa para gerenciar passeios e atividades. > > Verdict: Rated **4.7/5** by 467 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Bókun? Fornecimento de software de todos os tipos de empresas no setor de experiência, de pequenos fornecedores individuais a grandes OTAs e revendedores internacionais. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.7/5** | 467 Avaliações | | Praticidade | 4.5/5 | Based on overall reviews | | Suporte ao cliente | 4.7/5 | Based on overall reviews | | Relação qualidade/preço | 4.7/5 | Based on overall reviews | | Recursos | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Bókun, A TripAdvisor Company - **Location**: Boston, EUA - **Founded**: 2012 ## Commercial Context - **Preço inicial**: 49,00 US$ - **Modelo de preços**: (Free version available) (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, chinês, espanhol, francês, inglês, italiano, japonês, norueguês, português - **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Argentina, Argélia, Arménia, Arábia Saudita, Austrália, Azerbaijão, Bangladeche, Barém, Benim, Bolívia, Botsuana, Brasil, Brunei, Bulgária and 175 more ## Recursos - CRM - Criação de itinerários - Criação de pacotes - Gerenciamento de fornecedores - Gestão de calendários - Gestão de preços - Gestão de recursos - Gestão de reservas - Integração de GDS/OTA - Processamento de pagamentos - Relatórios e estatística - Reservas online ## Integrations (1 total) - Zapier ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software para Operadores Turísticos](https://www.capterra.pt/directory/20033/tour-operator/software) ## Categorias relacionadas - [Software para Operadores Turísticos](https://www.capterra.pt/directory/20033/tour-operator/software) - [Sistemas de Reservas](https://www.capterra.pt/directory/20032/reservations/software) ## Alternativas 1. [WeTravel](https://www.capterra.pt/software/163474/wetravel) — 4.8/5 (527 reviews) 2. [Peek Pro](https://www.capterra.pt/software/142459/peek-pro-tour-operator-software) — 4.7/5 (796 reviews) 3. [Rezdy](https://www.capterra.pt/software/122690/rezdy) — 4.5/5 (237 reviews) 4. [FareHarbor](https://www.capterra.pt/software/135106/fareharbor) — 4.7/5 (1129 reviews) 5. [TrekkSoft](https://www.capterra.pt/software/126665/tour-activity-booking-system) — 4.5/5 (230 reviews) ## Avaliações ### "Easy-to-Use Platform with Some Limitations and Price Concerns" — 5.0/5 > **Danial** | *18 de outubro de 2024* | Música | Recommendation rating: 10.0/10 > > **Vantagens**: Bókun is easy to use and offers a simple interface with most of the features we needed to manage bookings efficiently. > > **Desvantagens**: The mobile check-in app is quite limited. It doesn’t allow you to select current time slots while scanning tickets, which can be inconvenient. Additionally, for new customers, Bókun has doubled the pricing, which may be a drawback for small businesses. > > My overall experience with Bókun has been good. I was initially concerned about the support, given that it's owned by TripAdvisor, but things have been manageable so far. ----- ### "Smooth and Reliable Experience" — 5.0/5 > **Rafael** | *22 de abril de 2026* | Esportes | Recommendation rating: 9.0/10 > > **Vantagens**: I really like how easy Bókun is to use for managing bookings and availability. The help desk is responsive and helpful whenever I have questions, and the platform makes it simple to organize tours, track reservations, and connect with distribution channels efficiently. > > **Desvantagens**: So far, I haven’t encountered any major issues with Bókun. Everything has been working well for my needs, and the system feels reliable. If anything, there is always room for small improvements in customization and interface speed, but overall it has been a positive experience. > > My overall experience with Bókun has been excellent. The platform is user-friendly, reliable, and very helpful for managing tour operations. It has made my workflow more organized and efficient, and I feel confident using it for handling bookings and growing my business. ----- ### "Powerful Tour Management Platform Backed by Excellent Support" — 5.0/5 > **Giorgos** | *24 de maio de 2026* | Instalações e serviços de lazer | Recommendation rating: 10.0/10 > > **Vantagens**: The strongest part of Bókun is the combination of powerful functionality and excellent support. The platform centralizes bookings, availability, channel management, payments, and product management in one place, which saves a lot of operational time. I also appreciated the flexibility of the API and integrations, as well as how responsive and solution-oriented the support team was whenever we needed assistance. Their willingness to help with technical and operational questions created a very positive experience. > > **Desvantagens**: Some parts of the interface can feel complex or unintuitive at first, especially for new users. Advanced configurations sometimes require trial and error to fully understand. There are also occasional bugs or small UX inconsistencies that could be improved. More modern UI/UX refinements and clearer onboarding documentation would make the platform easier to adopt for smaller teams. > > Overall, my experience with Bókun has been very positive. It helped streamline operations and manage bookings across multiple channels efficiently. The platform is powerful, scalable, and suitable for growing tour businesses. What really improved the experience for me was the quality of customer support. The team was responsive, professional, and genuinely invested in helping resolve issues quickly. That level of support builds trust and makes the platform much easier to work with long term. ----- ### "A Bokun newbie's review" — 4.0/5 > **Jenny** | *19 de junho de 2026* | Ócio, viagens e turismo | Recommendation rating: 9.0/10 > > **Vantagens**: Value for money and great help from the Bokun team with website editing and design. No bugs or issues so far > > **Desvantagens**: Agents on chat do not seem to be as experienced as those you speak to on the phone. Also I find that the guys have more detailed knowledge about how Bokun works. > > Overall Bokun has been interesting and engaging and a steep learning curve for me but I am getting to grips with it now. ----- ### "Awful company all around" — 1.0/5 > **Tommy** | *11 de abril de 2026* | Ócio, viagens e turismo | Recommendation rating: 0.0/10 > > **Vantagens**: nothing - There's one good guy named \[sensitive content hidden\], who's literally, in his own words, the only support rep in the entire US. Everybody else is overseas, and everything about this company, Xperience Software, is horrible. > > **Desvantagens**: Everything is terrible. Cost is way too high. They're actually stealing data. Integrations break all the time. Bookings have dropped since we started using them because Viator is stealing the data, which is their parent company, so they can get people booked there and then hit you with fees. Overall, awful company, awful experience, awful team. Old school legacy software. > > Imagine if you had the most entitled people with the worst possible software and the highest limitations, paired with terrible support. Everything broke all the time, you lost money, and then they would blame you. They made every small thing that should be easy difficult for no reason and randomly locked you out of your account for no reason. We lost so much time, money, and effort that it ended up being better to literally build our own reservation system. ----- Page: 1 / 20\ Seguinte: [Next page](https://www.capterra.pt/software/178518/bokun?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/178518/bokun) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data