---
description: Tudo sobre Blackbaud CRM: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: Blackbaud CRM - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software CRM para ONGs](/directory/31515/nonprofit-crm/software) > [Blackbaud CRM](/software/178085/blackbaud-crm)

# Blackbaud CRM

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> Solução de CRM para ajudar ONGs a arrecadar fundos usando análises integradas, mineração de dados, marketing multicanal etc.
> 
> Verdict: Rated **3.5/5** by 51 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa Blackbaud CRM?

Solução de CRM baseada em nuvem desenvolvida para ONGs de médio e grande porte, que permite arrecadar fundos usando soluções de software integradas.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **3.5/5** | 51 Avaliações |
| Praticidade | 3.1/5 | Based on overall reviews |
| Suporte ao cliente | 3.4/5 | Based on overall reviews |
| Relação qualidade/preço | 2.9/5 | Based on overall reviews |
| Recursos | 3.5/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Blackbaud
- **Location**: Charleston, EUA
- **Founded**: 1981

## Commercial Context

- **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web
- **Idiomas**: inglês
- **Available Countries**: Austrália, Canadá, Estados Unidos, Reino Unido

## Recursos

- Banco de dados de associados
- CRM
- Gerenciamento de contatos
- Gestão da comunicação
- Gestão de arrecadação de fundos
- Gestão de associação
- Gestão de doadores
- Gestão de eventos
- Gestão de subvenções
- Gestão de voluntariado
- Integração de redes sociais
- Marketing por e-mail
- Relatórios e estatística

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Bate-papo

## Category

- [Software CRM para ONGs](https://www.capterra.pt/directory/31515/nonprofit-crm/software)

## Categorias relacionadas

- [Software CRM para ONGs](https://www.capterra.pt/directory/31515/nonprofit-crm/software)
- [Software de Gestão de Campanhas](https://www.capterra.pt/directory/30012/campaign-management/software)
- [Software para ONGs](https://www.capterra.pt/directory/30805/nonprofit/software)
- [Software de Angariação de Fundos](https://www.capterra.pt/directory/20047/fundraising/software)

## Alternativas

1. [DonorPerfect](https://www.capterra.pt/software/2698/donorperfect-fundraising-software) — 4.5/5 (1413 reviews)
2. [Donorbox](https://www.capterra.pt/software/156860/donorbox) — 4.8/5 (625 reviews)
3. [Bloomerang](https://www.capterra.pt/software/131207/bloomerang) — 4.7/5 (1287 reviews)
4. [DonorSnap](https://www.capterra.pt/software/97513/donorsnap) — 4.6/5 (414 reviews)
5. [Neon CRM](https://www.capterra.pt/software/102088/neoncrm) — 4.3/5 (618 reviews)

## Avaliações

### "Review Blackbaud" — 4.0/5

> **Tara** | *14 de agosto de 2023* | Educação superior | Recommendation rating: 8.0/10
> 
> **Vantagens**: It stores so much data about a constituent.
> 
> **Desvantagens**: It is sometime tough to locate datathat I need.
> 
> i find it to be a very useful tool.

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### "Great CRM for non-profit" — 5.0/5

> **Mike** | *4 de abril de 2024* | Gestão de organizações sem fins lucrativos | Recommendation rating: 8.0/10
> 
> **Vantagens**: The ease of use and navigation, payment processor built in, the customization of donation forms, and having multiples, reporting, and the amount of plugins available.
> 
> **Desvantagens**: Communication with other software such as Constant Contact.

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### "Preferred Blackbaud" — 4.0/5

> **Avaliador Verificado** | *17 de abril de 2026* | Captação de recursos | Recommendation rating: 9.0/10
> 
> **Vantagens**: I thought Balckbaud was easier to use than Salesforce. I thought everything was nice in one place and easy to use.
> 
> **Desvantagens**: I didn't like that you could not get real time information and that you could not get reporting right away, however I did like the reports.
> 
> I liked Blackbaud and would use it again over Salesforce because all the information was in one place.

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### "BlackBaud is a hard NO" — 1.0/5

> **Jack** | *5 de fevereiro de 2025* | Gestão de organizações sem fins lucrativos | Recommendation rating: 0.0/10
> 
> **Vantagens**: Nothing at all\! One of our board members entered into an agreement without board authorization. When we try to undo this agreement, they came at us with their lawyer.
> 
> **Desvantagens**: One of our board members signed up and left our board. He was not authorized to enter into disagreement so we tried to cancel it with our attorney. We’re a small nonprofit and never use the platform. BlackBaud send us many threatening letters, and even though our attorney responded, we made a years worth of payments. We had numerous request for cancellation ignored, and as of today they’re still trying to collect.
> 
> Our request for a cancellation of agreement went ignored. They seem to have no compassion for a small nonprofit struggling to pay its bills.

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### "Blackbaud is a great quality, scalable solutions" — 4.0/5

> **ethan** | *15 de março de 2020* | Serviços e tecnologia da informação | Recommendation rating: 9.0/10
> 
> **Vantagens**: What I like most about Blackbaud is its built specifically for capturing and tracking data for non for profit agencies and allows you to see all of your data is a very secure envrionment
> 
> **Desvantagens**: I did not like the level of customer level support that was provided when requiring answers to technical questions, and the timliness of response was not always the grestest.

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## Links

- [View on Capterra](https://www.capterra.pt/software/178085/blackbaud-crm)

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