--- description: Tudo sobre Okendo: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Okendo - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Gestão de Reviews e Avaliações Online](/directory/31024/review-management/software) > [Okendo](/software/176189/okendo) # Okendo Canonical: https://www.capterra.pt/software/176189/okendo Page: 1 / 11\ Seguinte: [Next page](https://www.capterra.pt/software/176189/okendo?page=2) > Permite que os varejistas capturem e mostrem classificações, avaliações, perfis, fotos, vídeos, perguntas, respostas e comentários dos clientes. > > Verdict: Rated **4.9/5** by 239 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Okendo? Varejistas do Shopify com alto crescimento. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.9/5** | 239 Avaliações | | Praticidade | 4.8/5 | Based on overall reviews | | Suporte ao cliente | 4.8/5 | Based on overall reviews | | Relação qualidade/preço | 4.6/5 | Based on overall reviews | | Recursos | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Okendo - **Founded**: 2016 ## Commercial Context - **Preço inicial**: 19,00 US$ - **Modelo de preços**: (Free version available) (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop) - **Idiomas**: alemão, checo, chinês tradicional, coreano, croata, dinamarquês, eslovaco, esloveno, espanhol, finlandês, francês, grego, húngaro, indonésio, inglês, italiano, japonês, neerlandês, norueguês, polaco, português, romeno, russo, sueco, tailandês, turco, ucraniano, vietnamita - **Available Countries**: Alemanha, Austrália, Canadá, Dinamarca, Espanha, Estados Unidos, Finlândia, França, Irlanda, Nova Zelândia, Reino Unido, Suécia ## Recursos - Análise de sentimentos - Compartilhamento social - Gerenciamento de comentários negativos - Gestão de campanhas - Gestão de recompensas - Gestão de respostas - Importação/exportação de dados - Indicadores de desempenho - Integração de redes sociais - Marketing de multicanal - Monitoramento de revisões - Notificação de avaliações - Painel - Programa de fidelidade - Rastreamento de recomendações - Relatórios e estatística - Solicitação de avaliação - Third-Party Integrations ## Integrations (38 total) - AfterShip - Afterpay - Alloy - Athos Commerce - Bazaarvoice - CartHook - EcoCart - Friendbuy - Google Ads - Google Analytics 360 - Gorgias - Justuno - Klaviyo - Linnworks - LoyaltyLion ... and 23 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Gestão de Reviews e Avaliações Online](https://www.capterra.pt/directory/31024/review-management/software) ## Categorias relacionadas - [Software de Gestão de Reviews e Avaliações Online](https://www.capterra.pt/directory/31024/review-management/software) - [Sistemas de Fidelização de Clientes](https://www.capterra.pt/directory/10031/customer-loyalty/software) - [Software de Indicação](https://www.capterra.pt/directory/30681/referral/software) - [Ferramentas de Pesquisa](https://www.capterra.pt/directory/30092/survey/software) - [Software de Defesa do Cliente](https://www.capterra.pt/directory/31435/customer-advocacy/software) ## Alternativas 1. [Trustpilot](https://www.capterra.pt/software/169618/trustpilot) — 4.5/5 (1207 reviews) 2. [Birdeye](https://www.capterra.pt/software/152997/birdeye) — 4.7/5 (707 reviews) 3. [ReputationStacker](https://www.capterra.pt/software/160682/reputationstacker) — 4.9/5 (59 reviews) 4. [Yotpo](https://www.capterra.pt/software/144389/yotpo) — 4.5/5 (377 reviews) 5. [NiceJob](https://www.capterra.pt/software/142037/nicejob) — 4.9/5 (203 reviews) ## Avaliações ### "Taking it to the next level" — 5.0/5 > **Diana Karen** | *31 de março de 2026* | Roupa e moda | Recommendation rating: 10.0/10 > > **Vantagens**: Okendo has helped us not only elevate our customer experience online and as a whole but also our product quality. > > **Desvantagens**: Trying to find a way to have control of removing reviews coming from shop app - currently no way to do it. > > Overall we are very happy with our experience. Our rep \[sensitive content hidden\] has made it so easy for us to implement new ways to show reviews on our website. ----- ### "Seamless Integration, Top-Tier Support, and Real Business Growth with Okendo" — 5.0/5 > **Thomas** | *25 de agosto de 2026* | Bens de consumo | Recommendation rating: 10.0/10 > > **Vantagens**: The user interface is very easy to use and straight forward. Okendo also has a lot of features we were looking for, all built into a single platform. More importantly, our CSM has assisted us with creating a great customer experience as well as growing our business. > > **Desvantagens**: Costs can add up quickly depending on what you are looking for, however, we have had a positive experience with the enhancements we paid for. > > Overall, Okendo has been a pleasure to work with. Our CSM is great, the features available are exactly what we are looking for, and we hope the product only gets better. ----- ### "Feedback" — 3.0/5 > **Asha** | *29 de dezembro de 2022* | Varejistas | Recommendation rating: 7.0/10 > > **Vantagens**: Ease of use - simple to navigate and integrates with other systems well > > **Desvantagens**: price increase for what we actually use it for. ----- ### "Excellent customer support" — 5.0/5 > **Manda** | *27 de agosto de 2026* | Bens de consumo | Recommendation rating: 10.0/10 > > **Vantagens**: Their support team is incredibly helpful\! \[sensitive content hidden\] has been an awesome partner to help us get the most out of the platform and features. > > **Desvantagens**: No complaints. Everything has been easy to use so far and we're enjoying all of the features to support segmentation. ----- ### "Strong Loyalty & Referral Platform with Excellent Account Support" — 5.0/5 > **Saurabh** | *14 de agosto de 2026* | Saúde, bem-estar e condicionamento físico | Recommendation rating: 9.0/10 > > **Vantagens**: The biggest strengths for us are the overall value, flexibility, and support from the Okendo team. We currently use Okendo across 12 Shopify stores for our loyalty/rewards and referral programs, and the commercial value we receive for the setup has been excellent. The platform gives us a good foundation for managing customer loyalty and referrals, while the Okendo team has been very helpful in understanding our requirements and suggesting ways to improve participation and revenue from the programs. Our account manager, \[sensitive content hidden\], has been particularly helpful and responsive. We regularly connect with the team, and they proactively share recommendations around promoting the loyalty program, increasing engagement, and maximizing the revenue potential from the program. Another positive point is their willingness to help when we encounter platform limitations. There have been cases where the exact functionality we needed wasn't available out of the box, but the team worked with us to identify practical workarounds and provided additional support to help us achieve the desired outcome. > > **Desvantagens**: There were a few areas where we have found the platform lacking certain features or flexibility that would be useful for our specific business requirements. However, in most cases, the Okendo team has been willing to work with us and provide a workaround or alternative approach, which has helped us continue moving forward. > > Overall, our experience with Okendo has been very positive. The platform has helped us manage our loyalty and customer referral programs across multiple Shopify stores, and the support we receive from the account and product teams has been a major advantage. The combination of competitive pricing, multi-store support, responsive account management, regular consultations, and practical solutions to platform limitations makes Okendo a strong option for Shopify merchants looking to build and grow loyalty and referral programs. We particularly value the ongoing support and strategic recommendations we receive rather than just having access to the software. The team actively helps us think about how to improve adoption, engagement, and revenue from the programs. ----- Page: 1 / 11\ Seguinte: [Next page](https://www.capterra.pt/software/176189/okendo?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/176189/okendo) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data