--- description: Tudo sobre Okendo: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Okendo - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Gestão de Reviews e Avaliações Online](/directory/31024/review-management/software) > [Okendo](/software/176189/okendo) # Okendo Canonical: https://www.capterra.pt/software/176189/okendo Page: 1 / 10\ Seguinte: [Next page](https://www.capterra.pt/software/176189/okendo?page=2) > Permite que os varejistas capturem e mostrem classificações, avaliações, perfis, fotos, vídeos, perguntas, respostas e comentários dos clientes. > > Verdict: Rated **4.9/5** by 224 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Okendo? Varejistas do Shopify com alto crescimento. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.9/5** | 224 Avaliações | | Praticidade | 4.8/5 | Based on overall reviews | | Suporte ao cliente | 4.8/5 | Based on overall reviews | | Relação qualidade/preço | 4.6/5 | Based on overall reviews | | Recursos | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Okendo - **Founded**: 2016 ## Commercial Context - **Preço inicial**: 19,00 US$ - **Modelo de preços**: (Free version available) (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop) - **Idiomas**: inglês - **Available Countries**: Alemanha, Austrália, Canadá, Dinamarca, Espanha, Estados Unidos, Finlândia, França, Irlanda, Nova Zelândia, Reino Unido, Suécia ## Recursos - Análise de sentimentos - Compartilhamento social - Gerenciamento de comentários negativos - Gestão de campanhas - Gestão de recompensas - Gestão de respostas - Indicadores de desempenho - Marketing de multicanal - Monitoramento de revisões - Notificação de avaliações - Painel - Programa de fidelidade - Relatórios e estatística - Solicitação de avaliação - Third-Party Integrations ## Integrations (39 total) - AfterShip - Afterpay - Alloy - Athos Commerce - Bazaarvoice - CartHook - EcoCart - Friendbuy - Google Ads - Google Analytics 360 - Gorgias - Justuno - Klaviyo - Linnworks - LoyaltyLion ... and 24 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Gestão de Reviews e Avaliações Online](https://www.capterra.pt/directory/31024/review-management/software) ## Categorias relacionadas - [Software de Gestão de Reviews e Avaliações Online](https://www.capterra.pt/directory/31024/review-management/software) - [Sistemas de Fidelização de Clientes](https://www.capterra.pt/directory/10031/customer-loyalty/software) - [Software de Indicação](https://www.capterra.pt/directory/30681/referral/software) ## Alternativas 1. [Trustpilot](https://www.capterra.pt/software/169618/trustpilot) — 4.5/5 (1205 reviews) 2. [Birdeye](https://www.capterra.pt/software/152997/birdeye) — 4.7/5 (704 reviews) 3. [Yotpo](https://www.capterra.pt/software/144389/yotpo) — 4.5/5 (376 reviews) 4. [NiceJob](https://www.capterra.pt/software/142037/nicejob) — 4.9/5 (203 reviews) 5. [GiveMe5.ai](https://www.capterra.pt/software/207396/GiveMe5-ai) — 4.7/5 (86 reviews) ## Avaliações ### "Taking it to the next level" — 5.0/5 > **Diana Karen** | *31 de março de 2026* | Roupa e moda | Recommendation rating: 10.0/10 > > **Vantagens**: Okendo has helped us not only elevate our customer experience online and as a whole but also our product quality. > > **Desvantagens**: Trying to find a way to have control of removing reviews coming from shop app - currently no way to do it. > > Overall we are very happy with our experience. Our rep \[sensitive content hidden\] has made it so easy for us to implement new ways to show reviews on our website. ----- ### "Reliable reviews platform for DTC Shopify brands" — 5.0/5 > **Avaliador Verificado** | *30 de março de 2026* | Roupa e moda | Recommendation rating: 9.0/10 > > **Vantagens**: Okendo integrates cleanly with Shopify and makes it easy to collect and display UGC at scale. The review widgets are customizable enough to fit our brand without heavy dev lift, and the attributes feature (fit, quality ratings) gives customers a structured way to leave useful feedback. Solid value relative to other review platforms we evaluated. > > **Desvantagens**: The backend UI has a learning curve and some reporting features feel underdeveloped compared to what you'd want for deeper review analytics. > > Okendo does what it promises. It drives review volume and surfaces social proof in the right places on-site. For a DTC brand on Shopify, it's one of the cleaner solutions in the space. The support team and account management are genuinely top tier, responsive, proactive, and easy to work with. Would recommend for teams that want a reliable reviews platform without needing a lot of technical overhead to maintain it. ----- ### "Feedback" — 3.0/5 > **Asha** | *29 de dezembro de 2022* | Varejistas | Recommendation rating: 7.0/10 > > **Vantagens**: Ease of use - simple to navigate and integrates with other systems well > > **Desvantagens**: price increase for what we actually use it for. ----- ### "5 star worthy" — 5.0/5 > **Wendi** | *23 de março de 2026* | Bens de consumo | Recommendation rating: 10.0/10 > > **Vantagens**: The professionalism and knowledge from the team we work with. Review platform is great\! Loyalty platform is great. We're about to learn about their survey platform as well. > > **Desvantagens**: Haven't experienced anything at this time that comes to mind. It's been great to work with so far. We're pleased. > > We've really enjoyed the platform and it's been very helpful for us. \[sensitive content hidden\] are great to work with. ----- ### "Fabulous app for reviews and loyalty" — 5.0/5 > **Helen** | *23 de dezembro de 2025* | Roupa e moda | Recommendation rating: 10.0/10 > > **Vantagens**: Brilliant app and brilliant customer service. It's easy to use as a business owner, and for our customers to leave reviews. It also helps us to market our business and build trust across our community. > > **Desvantagens**: It's expensive compared to some other apps but the service is better to compensate for this at least. > > Always a pleasure to use and to talk to Okendo representatives. Any issues are fixed immediately and queries replied to straight away. ----- Page: 1 / 10\ Seguinte: [Next page](https://www.capterra.pt/software/176189/okendo?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/176189/okendo) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data