--- description: Tudo sobre 360dialog: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: 360dialog - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Marketing Conversacional](/directory/31562/conversational-marketing-platform/software) > [360dialog](/software/174965/360dialog) # 360dialog Canonical: https://www.capterra.pt/software/174965/360dialog Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/174965/360dialog?page=2) > cO 360dialog é um provedor oficial de Meta Business (BSP) para a API do WhatsApp Business, oferecendo a API do WhatsApp mais leve. > > Verdict: Rated **3.4/5** by 14 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa 360dialog? Para equipes de desenvolvimento e empresas de todos os portes que desejam automatizar sua comunicação com os clientes e entendem que o WhatsApp é um canal importante para seus negócios. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **3.4/5** | 14 Avaliações | | Praticidade | 3.5/5 | Based on overall reviews | | Suporte ao cliente | 3.2/5 | Based on overall reviews | | Relação qualidade/preço | 3.6/5 | Based on overall reviews | | Recursos | 3.8/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: 360dialog - **Location**: Berlin, Alemanha ## Commercial Context - **Preço inicial**: 49,00 € - **Target Audience**: 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local) - **Idiomas**: alemão, espanhol, inglês, português, russo, turco, árabe - **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize, Benim and 185 more ## Recursos - API - Qualificação de leads - Segmentação por público ## Integrations (7 total) - HubSpot CRM - HubSpot Service Hub - Jira - Marketo Engage - Shopify Plus - WooCommerce - Zapier ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software de Marketing Conversacional](https://www.capterra.pt/directory/31562/conversational-marketing-platform/software) ## Categorias relacionadas - [Software de Marketing Conversacional](https://www.capterra.pt/directory/31562/conversational-marketing-platform/software) - [Software iPaaS (Plataforma de Integração Como Serviço)](https://www.capterra.pt/directory/32296/ipaas/software) ## Alternativas 1. [Wati](https://www.capterra.pt/software/204314/wati) — 4.6/5 (205 reviews) 2. [Tidio](https://www.capterra.pt/software/144040/tidio-chat) — 4.7/5 (590 reviews) 3. [Freshchat](https://www.capterra.pt/software/158117/freshchat) — 4.2/5 (150 reviews) 4. [Rasayel](https://www.capterra.pt/software/1035351/rasayel) — 4.8/5 (66 reviews) 5. [Dito CRM](https://www.capterra.pt/software/209476/dito-crm) — 4.8/5 (12 reviews) ## Avaliações ### "Reliable, economical and flexible" — 4.0/5 > **Luciano** | *2 de junho de 2022* | Serviços e tecnologia da informação | Recommendation rating: 8.0/10 > > **Vantagens**: The aspect that I liked most about 360dialog is the simplicity with which it is possible to integrate into the ecosystem of your ChatBot marketing systems, including Facebook Business Manager. > > **Desvantagens**: Sometimes the response times from the assistance are not quick, so in case you have problems or needs you have to resign yourself and have a little patience > > The general experience is positive: configuration of the number, included in the Facebook Business Manager, creation of templates ... these are all easily manageable aspects through this very intuitive too. A little patience is needed in the case of customer assistance, which does not always intervene with the desired timeliness. ----- ### "Great customer support and a master class for customer ease of use" — 5.0/5 > **Jasser** | *7 de julho de 2023* | Hotelaria | Recommendation rating: 9.0/10 > > **Vantagens**: The dashbaord get a 10 out of 10 for easy of useDocumentation is clearl and concise > > **Desvantagens**: Nothing yet that I can think of to provide a negative comment > > Satsified partner ----- ### "They steal your money\!" — 1.0/5 > **Andrei** | *4 de agosto de 2026* | Serviços ao consumidor | Recommendation rating: 0.0/10 > > **Vantagens**: Nothing. Mediocre service. They offer basic services that they charge to much for and I do not recommend using them. > > **Desvantagens**: Ultra, mega bad customer support service. They invoiced services in advance, during a weekend and refused to refund me when i ve canceled. ----- ### "Great Automation Solution for Digital Businesses" — 5.0/5 > **Elisha Gindae** | *22 de fevereiro de 2023* | Bancos | Recommendation rating: 10.0/10 > > **Vantagens**: The messenger solution utilizes a smart Use Cases \& Technology. The WhatsApp Messaging API feature has been one that has been a great solution for us as a business and for our customers. > > **Desvantagens**: Payments for services are current on as is, instead of at the end of the month. This would be better for reconciling accounts rather than having charges come in daily. > > We are serving a digital age of customers in our industry that has proven likable for our customer base in terms of accessibility and convince at your fingertips from anywhere in the world. ----- ### "Powerful tool that gives control over WhatsApp" — 5.0/5 > **Abhinav** | *18 de junho de 2022* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10 > > **Vantagens**: 360dialog has amazing whatsapp apis. I used it for my client Business to go live over whatsapp. Best part of it is you can have WhatsApp to and fro communication and control that with a bot. It's a amazing way to connect with your customers. > > **Desvantagens**: 360dialog has direct whatsapp api but currently WhatsApp has started it's competition cloud api by WhatsApp which is a cheaper substitute with sams number of functionalities. > > it's a feature loaded tool to get to and fro communication from WhatsApp via APIs and power of bots. ----- Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/174965/360dialog?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/174965/360dialog) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | pt | | | pt-PT | | ----- ## Structured Data