VNC Connect

Assistência remota do staff

Vantagens:

Bastante útil para a resolução de problemas diários no uso dos nossos computadores pessoais

Desvantagens:

Problemas com algumas firewall e redes particulares.

Great tool for intranet

Comentários: We stopped actively using Real VNC for years, due to cloud limitations, but about 1-2 year ago we started using it again from the Raspberry PI and some Virtual Mac OS services. For use on the intranet it remains as good as ever: you access the remote computer, manipulate data, screens and functions, quick and easy, which makes it unnecessary to have a monitor connected to the development boards. I currently use TeamViewer, but since I found RealVNC's cloud plans I am seriously considering switching to RealVNC cloud for the next renewal, next year.

Vantagens:

The diversity of VNC servers, the fact that it comes integrated in equipment or operating systems, for example Raspberry PI OS. The fact that you can do many things virtually without spending, or spending zero, depending on what you want to do. The fact that you have a serious business-level tool for when you need it. This brings flexibility in use.

Desvantagens:

In general, VNC is not transparent to the firewall, requiring port release and NAT route configuration. In Real VNC you have the option of a cloud plan, which circumvents this limitation, but it is still a little expensive for a micro company with eventual use.

It works well but is not suitable for those who are not a PC genius

Comentários: A software created on business needs without looking, even by mistake, at the UI or UX, at the precautions to make this software understandable, as everyone else has done: from Teamviewer to Ultraviewer to Anydesk. Removed this works really well.

Vantagens:

Once set it is a bomb, it allows you to connect to your PC in a moment and for free from dozens of different devices. In terms of functionality we are talking about a software very similar to the competitor Teamviewer. Really great experience once every detail is set.

Desvantagens:

Are you not a PC genius? This program is evil. It is true that once set it is fine but you must, in fact, first set it. You must first understand that they are two different software, one for the "input" signal and one for "output", that the PC has a password that is not the same as the account and is not that of the PC, that often the software goes into logout and does not work. It is a nightmare objectively. You open it with the fear that it won't work.

Best tool for any remote connection

Comentários: This product helped us to provide remote support to the teams in different branches, as well as making it easier for us to have to move since it allows us full control of the devices, ensuring security while maintaining the connection.

Vantagens:

What I like the most about this software is how easy it is to use, as well as the security that it offers us once we establish a connection. Another part that I really like about this product is the large number of multiple connections that it allows me to make, ensuring thus a better performance when giving remote support

Desvantagens:

What I liked least about this product is that it doesn't give me the option of a chat window to interact with people, but apart from this I consider it one of the most stable and complete on the market.

Neither good or bad. Just superseeded by competitors.

Comentários: I didn't use the latest versions as I switched to one of its competitors long time ago, but from time to time I try to see what comes up. Although one thing I definitely miss is the possibility to connect to your workstation ( or other workstations )wherever you are, without the need to customize your firewall or block/unlock some stuff around. This is definitely something this software would need to improve.

Vantagens:

If you need a software to remotely control your workstation or servers, this fullfil the purpose quite fine. If you use it internally in a corporation and you do not have any firewall rule that blocks you, this works quite immediately.

Desvantagens:

This software lacks the possibility to have an account where you tie all your workstations you want to access. Say you use it in a family and you want to connect to your parents PC, or your brother and sister's one. Well, this makes it complicated as you would need to store this somewhere else. This could be definitely something to be improved.