--- description: Tudo sobre Paddle: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Paddle - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Gestão de Receita](/directory/31118/revenue-management/software) > [Paddle](/software/173382/paddle) # Paddle Canonical: https://www.capterra.pt/software/173382/paddle Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/173382/paddle?page=2) > Ajude as empresas de SaaS a navegar na jornada de receita em todas as etapas. > > Verdict: Rated **3.0/5** by 21 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Paddle? Centenas de desenvolvedores e empresas de software confiam na solução de checkout e licenciamento para vender seus produtos globalmente, além de usar ferramentas avançadas de análise e marketing para compreensão. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **3.0/5** | 21 Avaliações | | Praticidade | 3.4/5 | Based on overall reviews | | Suporte ao cliente | 2.6/5 | Based on overall reviews | | Relação qualidade/preço | 2.9/5 | Based on overall reviews | | Recursos | 3.4/5 | Based on overall reviews | | Recommendation percentage | 50% | (5/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Paddle Payments ## Commercial Context - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500 - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Windows (desktop), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, chinês, coreano, dinamarquês, espanhol, francês, inglês, italiano, japonês, neerlandês, norueguês, polaco, português, russo, sueco, árabe - **Available Countries**: Reino Unido ## Recursos - Gestão de assinaturas - Múltiplas moedas - Otimização de preços - Previsão - Relatórios e análise de dados ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Bate-papo ## Category - [Software de Gestão de Receita](https://www.capterra.pt/directory/31118/revenue-management/software) ## Categorias relacionadas - [Software de Gestão de Receita](https://www.capterra.pt/directory/31118/revenue-management/software) - [Software para Gestão de Assinaturas](https://www.capterra.pt/directory/31657/subscription-management/software) - [Sistemas de Pagamentos](https://www.capterra.pt/directory/30232/payment-processing/software) - [Software de Faturamento Recorrente](https://www.capterra.pt/directory/30927/recurring-billing/software) ## Alternativas 1. [PayPal](https://www.capterra.pt/software/179251/paypal) — 4.6/5 (26408 reviews) 2. [Venmo](https://www.capterra.pt/software/182159/venmo-) — 4.7/5 (9281 reviews) 3. [Stripe](https://www.capterra.pt/software/123889/stripe) — 4.6/5 (3337 reviews) 4. [Square Payments](https://www.capterra.pt/software/170278/square-payments-processing) — 4.7/5 (2686 reviews) 5. [Square Point of Sale](https://www.capterra.pt/software/154907/square-point-of-sale) — 4.6/5 (3030 reviews) ## Avaliações ### "modern and simple payment solution" — 5.0/5 > **Eugene** | *31 de agosto de 2019* | Software | Recommendation rating: 10.0/10 > > **Vantagens**: 1. Accepting Russian businesses 2. The payment form is very simple, which helps to raise its conversion 3. Accepting foreign bank cards (Russian payment gateways usually do not) > > **Desvantagens**: They usually answer questions related to refunds and payments themselves, which doesn't allow to see how many users had a problem with a product before canceling a subscription or issuing a refund > > The best payment gateway I found so far from available to my country. ----- ### "Paddle is good but customer support is terrible." — 5.0/5 > **Avaliador Verificado** | *23 de setembro de 2021* | Serviços e tecnologia da informação | Recommendation rating: 6.0/10 > > **Vantagens**: The paddle is a great payment processor and it includes many automation tools which make life easier. > > **Desvantagens**: The customer support is terrible it could take 2-3 days to answer or solve the problem. Once we've encountered a problem regarding the payment processing on a live website and when we contacted Paddle they identify the problem (which was on their side) but after 3 days there was no answer and it resulted us losing many customers. > > The product itself is good but customer care is terrible. You can not rely on them even when you are paying them a commission for each transaction. ----- ### "Account closed after 7+ years and next to 0% chargebacks and refunds, migration taking forever" — 1.0/5 > **Avaliador Verificado** | *22 de fevereiro de 2026* | Software | Recommendation rating: 0.0/10 > > **Vantagens**: Paddle was easy to set up with adequate documentation. We were up and running very quickly, and we were able to easily take payments in multiple countries. > > **Desvantagens**: "Risk team" decided after 7 years that our account was violating their TOS. They provided a reason that I am 99% sure that it was provided by an AI tool without any validation (the reason that I am suggesting that it was an AI tool is that we occasionally receive cold emails by AI assuming we are a different kind of business) While they suggest that they can help you migrate to other payment providers, the migration itself is taking forever. I requested migration help (card data to Stripe) on the 12th of January 2026, and it is now 21st February, and the migration has not been completed, and they have not provided us with an estimate. We have provided all the necessary details in a timely manner. > > Good experience years ago, bad experience in 2026. The risk team blindly uses AI to evaluate accounts. They say that they help with migrating to other payment providers, but it looks like they do not want to do so. ----- ### "My payment handling solution" — 4.0/5 > **Avaliador Verificado** | *4 de junho de 2021* | Software | Recommendation rating: 9.0/10 > > **Vantagens**: On the internet you'll find some complaints abou the support at Paddle, but those are old, and the company really did fix that. The support now is amazing. > > **Desvantagens**: It's written in PHP, and it shows. Some of the details of the API are clearly designed with PHP in mind (such as requiring a php serialize function, which all the implementations in all the other languages have to emulate). And it seems that development has slowed down nearly to a halt. > > The API and the documentation seems to have been created by an inexperienced team, but they make up for it with an amazing support team. They also solve a very painful problem, and really have no competition. ----- ### "The payment processor you need" — 4.0/5 > **Avaliador Verificado** | *25 de março de 2022* | Serviços financeiros | Recommendation rating: 8.0/10 > > **Vantagens**: Paddle offers good ways to protect against unauthorized chargebacks and checkout recovery. > > **Desvantagens**: The onboarding process takes way to long, if you look at competitors it takes you round about 5 minutes to signup, at paddle it takes a few days. > > Overall we are very happy to have Paddle as a payment processor since they handle tax caluculation and order management. ----- Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/173382/paddle?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/173382/paddle) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | pt | | | pt-PT | | ----- ## Structured Data