---
description: Tudo sobre OpenTable: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: OpenTable - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Reservas](/directory/20032/reservations/software) > [OpenTable](/software/17313/opentable-for-restaurants)

# OpenTable

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> Plataforma de gerenciamento de reservas de restaurantes que ajuda os usuários a gerenciar listas de espera, reservas de mesas, histórico de visitas de clientes, contas e mais.
> 
> Verdict: Rated **4.7/5** by 1317 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa OpenTable?

Plataforma baseada na nuvem que ajuda restaurantes de todos os tamanhos a gerenciar reservas, listas de espera, reservas de mesas, informações de clientes, histórico de visitas, opções de assentos, recomendações, contas e muito mais.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.7/5** | 1317 Avaliações |
| Praticidade | 4.7/5 | Based on overall reviews |
| Suporte ao cliente | 4.5/5 | Based on overall reviews |
| Relação qualidade/preço | 4.6/5 | Based on overall reviews |
| Recursos | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: OpenTable
- **Founded**: 1998

## Commercial Context

- **Preço inicial**: 149,00 US$
- **Modelo de preços**:  (Free version available) (Teste Grátis)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: alemão, espanhol, francês, inglês, italiano, japonês
- **Available Countries**: Alemanha, Austrália, Canadá, Emirados Árabes Unidos, Espanha, Estados Unidos, França, Hong Kong, RAE da China, Irlanda, Itália, Japão, México, Países Baixos, Reino Unido, Singapura, Tailândia, Taiwan

## Recursos

- Acesso para Celular
- Alertas/notificações
- Banco de dados do cliente
- CRM
- Cobrança e faturamento
- Email Reminders
- Gestão de calendários
- Gestão de estoques
- Gestão de pedidos
- Gestão de promoções
- Gestão de recompensas
- Gestão de reservas
- Gestão de reservas
- Gestão de tabelas
- Kitchen/Menu Management
- Lembretes
- Mensagens de SMS
- Observações da reserva
- Pagamentos online
- Pedidos online
- Ponto de vendas (PDV)
- Processamento de pagamentos
- Programa de fidelidade
- Promoção social
- Rastreamento de pedidos
- Relatórios e análise de dados
- Relatórios e estatística
- Reservas em grupo
- Reservas online
- Suporte do cliente

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Sistemas de Reservas](https://www.capterra.pt/directory/20032/reservations/software)

## Categorias relacionadas

- [Sistemas de Reservas](https://www.capterra.pt/directory/20032/reservations/software)
- [Sistemas de Fidelização de Clientes](https://www.capterra.pt/directory/10031/customer-loyalty/software)
- [Software de Lista de Espera](https://www.capterra.pt/directory/31495/waitlist/software)
- [Sistemas para Restaurante](https://www.capterra.pt/directory/20026/restaurant-management/software)
- [Software de Entrega de Comida](https://www.capterra.pt/directory/30861/food-delivery/software)

## Alternativas

1. [Booqable](https://www.capterra.pt/software/138689/booqable) — 4.8/5 (1126 reviews)
2. [Mindbody](https://www.capterra.pt/software/40229/mindbody) — 4.0/5 (2982 reviews)
3. [Simphony POS](https://www.capterra.pt/software/202814/oracle-micros-simphony) — 4.2/5 (26 reviews)
4. [Acuity Scheduling](https://www.capterra.pt/software/128285/acuity-scheduling) — 4.8/5 (5741 reviews)
5. [SevenRooms](https://www.capterra.pt/software/165480/sevenrooms) — 4.4/5 (24 reviews)

## Avaliações

### "Love using open table" — 5.0/5

> **Julio** | *26 de agosto de 2024* | Fotografia | Recommendation rating: 10.0/10
> 
> **Vantagens**: I love how it lets me pick out the details and specific times and to let them know if it's for a special occasion or not. It's awesome too, that you earn points.That can go towards things.
> 
> **Desvantagens**: As of right now, I don't have any issues with open table.
> 
> It's awesome to use and very user-friendly. You can create and cancel a reservation and you can see how busy a restaurant is if you're trying to book.

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### "The leading restaurant booking system" — 4.0/5

> **Mark** | *15 de outubro de 2025* | Restaurantes | Recommendation rating: 10.0/10
> 
> **Vantagens**: OpenTable is clearly the industry leader when it comes to restaurant reservation systems. It is easy to learn how to use and we can switch easily between our two restaurants within the same app. There are rarely any issues with the software and orders and table status are updates live across all devices, meaning that I can even see all the live tables from my phone when at home. OpenTable is not the cheapest booking system but when customers book through your own network (your own website) it costs a lot less. Any staff who are permitted to make changes can have their own log in for security reasons. It is easy to communicate with customers and message them if necessary - the advantage of customers ticking a box to allow contact for marketing is very useful too.
> 
> **Desvantagens**: The cost involved when customers book through the OpenTable network. This is £2 per cover in addition to the monthly fee.
> 
> Overall, I am very pleased with OpenTable. I use it at both of my restaurants and staff who work at both sites find it easy to navigate as they are used to the system. It is always easy to get in touch by phone with an expert from OpenTable who can explain how to do various things.

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### "Open Table Review" — 3.0/5

> **Avaliador Verificado** | *5 de dezembro de 2025* | Serviços ao consumidor | Recommendation rating: 6.0/10
> 
> **Vantagens**: I like that you can make reservations in the app and you will get notifications of upcoming events.  It will also include in your calendar
> 
> **Desvantagens**: Open table has very often not saved my log in info and I have had to create new log ins because I had issues gaining access to the correct passwords.

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### "The best for bookings and reservations\!" — 5.0/5

> **Jason** | *3 de janeiro de 2026* | Administração pública | Recommendation rating: 10.0/10
> 
> **Vantagens**: Great option for booking management. As a user, many restaurants have links on their websites to book reservations. I can also scroll the website for restaurants in my area and look at available times and seating options.
> 
> **Desvantagens**: Nothing. The website is easy to use and widely accessible. I really don’t have any complaints. I highly recommend.
> 
> I have been very pleased and I’ve used it for many years. It is a very simple website to use, and I like that. It provides instant communication back to me, to include automatic calendar invites.

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### "OpenTable is Superior to the rest\!" — 5.0/5

> **Katherine** | *8 de maio de 2025* | Alimentação e bebidas | Recommendation rating: 9.0/10
> 
> **Vantagens**: I love using open table for all Reservation Management software abilities as well as the Marketing side of Open Table. We've been using open table for over 4 years now and would recommend it to lots of restaurants in our area\!
> 
> **Desvantagens**: The pricing is very expensive compared to its competitors - which we understand due to all the usage you can get out of the software and it being well-known.
> 
> We've been using It for over 4 years and love it. It is easy to use for the Restaurant Management in the front and back end. We love how it has marketing tools inside the program so we don't have to add anything else on for internal marketing.

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## Links

- [View on Capterra](https://www.capterra.pt/software/17313/opentable-for-restaurants)

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