--- description: Tudo sobre OpenTable: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OpenTable - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas de Reservas](/directory/20032/reservations/software) > [OpenTable](/software/17313/opentable-for-restaurants) # OpenTable Canonical: https://www.capterra.pt/software/17313/opentable-for-restaurants Page: 1 / 54\ Seguinte: [Next page](https://www.capterra.pt/software/17313/opentable-for-restaurants?page=2) > Plataforma de gerenciamento de reservas de restaurantes que ajuda os usuários a gerenciar listas de espera, reservas de mesas, histórico de visitas de clientes, contas e mais. > > Verdict: Rated **4.7/5** by 1320 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa OpenTable? Plataforma baseada na nuvem que ajuda restaurantes de todos os tamanhos a gerenciar reservas, listas de espera, reservas de mesas, informações de clientes, histórico de visitas, opções de assentos, recomendações, contas e muito mais. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.7/5** | 1320 Avaliações | | Praticidade | 4.7/5 | Based on overall reviews | | Suporte ao cliente | 4.5/5 | Based on overall reviews | | Relação qualidade/preço | 4.6/5 | Based on overall reviews | | Recursos | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: OpenTable - **Founded**: 1998 ## Commercial Context - **Preço inicial**: 149,00 US$ - **Modelo de preços**: (Free version available) (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, espanhol, francês, inglês, italiano, japonês - **Available Countries**: Alemanha, Austrália, Canadá, Emirados Árabes Unidos, Espanha, Estados Unidos, França, Hong Kong, RAE da China, Irlanda, Itália, Japão, México, Países Baixos, Reino Unido, Singapura, Tailândia, Taiwan ## Recursos - Acesso para Celular - Alertas/notificações - Banco de dados do cliente - CRM - Cobrança e faturamento - Email Reminders - Gestão de calendários - Gestão de estoques - Gestão de pedidos - Gestão de promoções - Gestão de recompensas - Gestão de reservas - Gestão de reservas - Gestão de tabelas - Kitchen/Menu Management - Lembretes - Mensagens de SMS - Observações da reserva - Pagamentos online - Pedidos online - Ponto de vendas (PDV) - Processamento de pagamentos - Programa de fidelidade - Promoção social - Rastreamento de pedidos - Relatórios e análise de dados - Relatórios e estatística - Reservas em grupo - Reservas online - Suporte do cliente ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas de Reservas](https://www.capterra.pt/directory/20032/reservations/software) ## Categorias relacionadas - [Sistemas de Reservas](https://www.capterra.pt/directory/20032/reservations/software) - [Sistemas de Fidelização de Clientes](https://www.capterra.pt/directory/10031/customer-loyalty/software) - [Software de Lista de Espera](https://www.capterra.pt/directory/31495/waitlist/software) - [Sistemas para Restaurante](https://www.capterra.pt/directory/20026/restaurant-management/software) - [Software de Entrega de Comida](https://www.capterra.pt/directory/30861/food-delivery/software) ## Alternativas 1. [Booqable](https://www.capterra.pt/software/138689/booqable) — 4.8/5 (1147 reviews) 2. [Mindbody](https://www.capterra.pt/software/40229/mindbody) — 4.0/5 (2990 reviews) 3. [Simphony POS](https://www.capterra.pt/software/202814/oracle-micros-simphony) — 4.2/5 (26 reviews) 4. [Acuity Scheduling](https://www.capterra.pt/software/128285/acuity-scheduling) — 4.8/5 (5745 reviews) 5. [SevenRooms](https://www.capterra.pt/software/165480/sevenrooms) — 4.4/5 (24 reviews) ## Avaliações ### "Super-easy to use" — 5.0/5 > **Lee** | *17 de junho de 2022* | Publicidade e marketing | Recommendation rating: 10.0/10 > > **Vantagens**: This is great system to manage table bookings for a restaurant, with lots of marketing options. Once it's set up, it takes the hassle out of managing bookings and it's easy to also manually add bookings and block off tables. It's also good for CRM. And there's the option to generate reports and extract data for mailing lists. > > **Desvantagens**: The set up can be quote tricky, but once it's done, it's super-easy to manage. > > After lots of research, it's one of the best systems out there for restaurants. And great value for money. ----- ### "The leading restaurant booking system" — 4.0/5 > **Mark** | *15 de outubro de 2025* | Restaurantes | Recommendation rating: 10.0/10 > > **Vantagens**: OpenTable is clearly the industry leader when it comes to restaurant reservation systems. It is easy to learn how to use and we can switch easily between our two restaurants within the same app. There are rarely any issues with the software and orders and table status are updates live across all devices, meaning that I can even see all the live tables from my phone when at home. OpenTable is not the cheapest booking system but when customers book through your own network (your own website) it costs a lot less. Any staff who are permitted to make changes can have their own log in for security reasons. It is easy to communicate with customers and message them if necessary - the advantage of customers ticking a box to allow contact for marketing is very useful too. > > **Desvantagens**: The cost involved when customers book through the OpenTable network. This is £2 per cover in addition to the monthly fee. > > Overall, I am very pleased with OpenTable. I use it at both of my restaurants and staff who work at both sites find it easy to navigate as they are used to the system. It is always easy to get in touch by phone with an expert from OpenTable who can explain how to do various things. ----- ### "A Trusted Tool for Restaurant Visibility and Reservations" — 5.0/5 > **Radha** | *27 de abril de 2026* | Serviços jurídicos | Recommendation rating: 10.0/10 > > **Vantagens**: What I liked most about OpenTable was its ease of use and wide reach. The platform makes managing reservations straightforward for both guests and staff, and its large, established user base helps drive consistent visibility and bookings. I also appreciated the real‑time reservation management, guest preferences tracking, and reliable integrations, which made front‑of‑house operations more efficient and improved the overall dining experience. > > **Desvantagens**: What I liked least about OpenTable was the cost structure, particularly for reservation and cover‑based fees, which can add up quickly for busy restaurants. Additionally, there was limited flexibility around customization and branding, and restaurants often felt dependent on the platform’s ecosystem, with less control over direct customer relationships compared to other tools. While the system is reliable, some features and changes also felt restrictive unless you upgraded to higher‑tier plans. > > Overall, my experience with OpenTable was positive and reliable. It’s a well‑established platform that excels at reservation management, offering a smooth and familiar experience for both diners and restaurants. The real‑time booking system, guest management features, and broad customer reach made it an effective tool for maintaining visibility and streamlining front‑of‑house operations. That said, the cost structure and limited flexibility stood out as challenges, especially for busy restaurants or those wanting more control over branding and direct customer relationships. Despite this, OpenTable remains a dependable, industry‑standard solution that delivers consistent results, particularly for establishments prioritizing exposure and ease of use. ----- ### "Open Table Review" — 3.0/5 > **Avaliador Verificado** | *5 de dezembro de 2025* | Serviços ao consumidor | Recommendation rating: 6.0/10 > > **Vantagens**: I like that you can make reservations in the app and you will get notifications of upcoming events. It will also include in your calendar > > **Desvantagens**: Open table has very often not saved my log in info and I have had to create new log ins because I had issues gaining access to the correct passwords. ----- ### "Excellent map interface for finding nearby restaurants" — 5.0/5 > **Avaliador Verificado** | *10 de abril de 2026* | Petróleo e energia | Recommendation rating: 10.0/10 > > **Vantagens**: The ability to gain loyalty points and redeem them for gift cards. Also the ability to easily search which restaurants have availability in a certain map area. > > **Desvantagens**: Annoying emails asking me to write reviews. Some restaurants require credit cards just to book a reservation. ----- Page: 1 / 54\ Seguinte: [Next page](https://www.capterra.pt/software/17313/opentable-for-restaurants?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/17313/opentable-for-restaurants) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data