---
description: Tudo sobre YouScan: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: YouScan - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Ferramentas de Monitoramento de Redes Sociais](/directory/31028/social-media-monitoring/software) > [YouScan](/software/173036/youscan)

# YouScan

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> Altamente preciso e inteligente, o YouScan ajuda as marcas a ouvirem as mídias sociais e obterem informações visuais para tomarem decisões apoiadas por dados.
> 
> Verdict: Rated **4.9/5** by 124 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa YouScan?

Principais marcas e agências

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.9/5** | 124 Avaliações |
| Praticidade | 4.8/5 | Based on overall reviews |
| Suporte ao cliente | 5.0/5 | Based on overall reviews |
| Relação qualidade/preço | 4.6/5 | Based on overall reviews |
| Recursos | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: YouScan
- **Location**: Egkomi, EUA
- **Founded**: 2009

## Commercial Context

- **Preço inicial**: 499,00 US$
- **Modelo de preços**:  (Teste Grátis)
- **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web
- **Idiomas**: alemão, arménio, azerbaijano, bengalês, birmanês, búlgaro, catalão, cazaque, checo, chinês tradicional, coreano, croata, dinamarquês, esloveno, espanhol, finlandês, francês, georgiano, grego, hebraico, hindi, indonésio, inglês, italiano, japonês, letão, macedónio, malaiala, malaio, mongol, neerlandês, persa, polaco, português, romeno, russo, sueco, sérvio, tailandês, tajique, turco, turcomano, tâmil, ucraniano, urdu, usbeque, vietnamita, árabe
- **Available Countries**: Alanda, Albânia, Alemanha, Andorra, Anguila, Antígua e Barbuda, Argentina, Aruba, Austrália, Baamas, Barbados, Barém, Belize, Bermudas, Bielorrússia, Bolívia, Brasil, Bulgária, Bélgica, Bósnia e Herzegovina and 91 more

## Recursos

- Análise da concorrência
- Análise de dados de campanhas
- Análise de dados visual
- Análise de sentimentos
- Análise de tendências
- Análise do público
- Coleta de dados de multicanal
- Filtragem por palavras chave
- Gerenciamento de comentários negativos
- Gestão da reputação
- Gestão de conteúdo
- Hashtag Tracking
- Indicadores de desempenho
- Integração de redes sociais
- Monitoramento da concorrência
- Monitoramento das redes sociais
- Painel
- Participação do cliente
- Rastreamento de engajamento
- Rastreamento de marca
- Rastreamento de palavras chave
- Real-Time Notifications
- Relatórios e análise de dados
- Relatórios e estatística
- Relatórios personalizáveis
- Segmentação por público
- Visualização de dados

## Integrations (9 total)

- API
- Creatio
- Freshdesk
- HubSpot Service Hub
- Lovable
- Lumen by Talkwalker
- Microsoft Teams
- Sprout Social
- Zendesk AI

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Bate-papo

## Category

- [Ferramentas de Monitoramento de Redes Sociais](https://www.capterra.pt/directory/31028/social-media-monitoring/software)

## Categorias relacionadas

- [Ferramentas de Monitoramento de Redes Sociais](https://www.capterra.pt/directory/31028/social-media-monitoring/software)
- [Ferramentas de Análise de Redes Sociais](https://www.capterra.pt/directory/31655/social-media-analytics-tools/software)
- [Software de Gestão de Reputação](https://www.capterra.pt/directory/30750/reputation-management/software)
- [Ferramentas de Social Listening](https://www.capterra.pt/directory/33397/social-listening-tools/software)

## Alternativas

1. [Brandwatch](https://www.capterra.pt/software/157048/brandwatch) — 4.2/5 (255 reviews)
2. [Sprout Social](https://www.capterra.pt/software/121447/sprout-social) — 4.4/5 (609 reviews)
3. [Blabla](https://www.capterra.pt/software/1079603/Blabla) — 5.0/5 (9 reviews)
4. [facelift](https://www.capterra.pt/software/150410/facelift) — 4.4/5 (131 reviews)
5. [Reputation](https://www.capterra.pt/software/167624/reputation-com) — 4.4/5 (184 reviews)

## Avaliações

### "Clara mais com poucas possibilidades de recortes" — 5.0/5

> **Beatriz** | *20 de março de 2026* | Telecomunicações | Recommendation rating: 8.0/10
> 
> **Vantagens**: Clareza da plataforma, sendo mais fácil de aprender e ótimo Atendimento dos assistentes para resolver qualquer problema.
> 
> **Desvantagens**: Organização das métricas, muitas vezes tendo que filtrar uma por vez, e gostaria de acessar várias de uma vez.
> 
> Muito boa\! A plataforma entrega uma clareza com um software limpo, mas sofro com recortes por ter uma divisão de telas que atrapalha uma visão geral

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### "Excelente experiencia de uso e atendimento" — 5.0/5

> **izabella** | *30 de maio de 2025* | Publicidade e marketing | Recommendation rating: 10.0/10
> 
> **Vantagens**: A visão de social listening de TikTok, o volume de dados coletados, devido a leitura por audio e imagem, além das palavras-chave. A maneira como apresentam dados coletados e o Coppilot, também fazem a diferença para chegarmos mais rapidamente aos insights.
> 
> **Desvantagens**: Até o momento não há nada que eu não goste, mas um ponto que poderia ajudar, é ter alguma ferramenta que nos ajude na criação de querys.
> 
> A ferramenta é a única do mercado, pelo menos no Brasil, que traz uma uma visão de social listening de TikTok. Além disso, o volume de dados coletados, devido a leitura por audio e imagem, além das palavras-chave, é muito superior. A maneira como apresentam dados coletados e o Coppilot, também fazem a diferença para chegarmos mais rapidamente aos insights. Agora eu sinto que tenho, de verdade, uma leitura mais real da internet. Eu também não poderia deixar eu mencionar o excelente atendimento da Customer Success Manager, \[conteúdo sensível escondido\], é entende da ferramenta como ninguém e traz soluções para todos meus desafios com os clientes.

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### "A truly reliable partner for success" — 5.0/5

> **Filipe** | *6 de fevereiro de 2026* | Software | Recommendation rating: 10.0/10
> 
> **Vantagens**: It is a very complete solution, both in terms of data quality and variety, as well as visualizations and overall user experience. The support team is excellent and always available, consistently providing helpful suggestions and solutions. They are truly committed to their clients’ success.
> 
> **Desvantagens**: The plans could be more flexible in terms of pricing and number of mentions, and it would be great to have an engagement filter to better prioritize and analyze high-impact conversations.
> 
> YouScan has been a reliable and strategic partner for our work. The platform enables deep social listening, strong insights, and confident decision-making, while the team genuinely cares about helping us succeed. It feels less like a vendor and more like a long-term partner. We are heavy users of the API, and they are always open to listening to clients’ needs and demands.

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### "Best Enterprise Listening Partner with competitive pricing" — 5.0/5

> **Cesar** | *14 de julho de 2026* | Varejistas | Recommendation rating: 9.0/10
> 
> **Vantagens**: The solution is as good as if not better than most enterprise listening tools and their pricing is even better. They have excellent client managers that are always there to help my team with set up or to create deep insights for clients.
> 
> **Desvantagens**: There’s little or nothing I dislike about their service. My only request on the wish list is to include listening capabilities on live streams.
> 
> YouScan has been our partner for the past 2.5 years, they have helped us grow the business and they are also understanding towards our needs.  We have a complex set up of clients and they are always supportive of our business requirements.  \[sensitive content hidden\] have been exceptional looking after me and my team.

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### "YouScan is a first-rate social listening service" — 5.0/5

> **Ann** | *13 de abril de 2026* | Pesquisa | Recommendation rating: 10.0/10
> 
> **Vantagens**: YouScan prioritizes social media listening across a wide range of the most-used platforms. The support and customer service is top-notch, as well.
> 
> **Desvantagens**: It's inconvenient to have to re-authorize social media account access every three months, but it is understandable.
> 
> Overall, YouScan is a high-value vendor for us. It aligns with our research-focused model and supports both ongoing monitoring and targeted projects. &#10;The breadth of social media platforms covered is one of its strongest advantages. In our experience, no other service provides comparable access across platforms and languages. The data is close to real time, which allows us to follow developing conversations without delay. For clients who are sensitive to reputation shifts, that immediacy is important.&#10;The filtering capabilities are also robust. We often work on complex topics so being able to refine searches and adjust queries as projects evolve is essential. We maintain long-term monitoring topics for legacy clients, and we also build short-term topics for project-based research. The platform supports both.&#10;The audience and author views are particularly helpful. We need to understand who is driving a conversation, who is engaging, and how influence spreads. The ability to review authors, engagement levels, and related posts within a defined time frame supports the analytical work we deliver to clients.&#10;Support has been consistently responsive and practical. &#10;As long as social listening remains part of our client work, we expect YouScan to remain our primary platform.

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## Links

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