--- description: Tudo sobre Health Cloud: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Health Cloud - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software CRM de Assistência Médica](/directory/30976/healthcare-crm/software) > [Health Cloud](/software/172299/health-cloud) # Health Cloud Canonical: https://www.capterra.pt/software/172299/health-cloud Page: 1 / 4\ Seguinte: [Next page](https://www.capterra.pt/software/172299/health-cloud?page=2) > Eleve os relacionamentos com pacientes e membros a novos patamares com o Salesforce Health Cloud. > > Verdict: Rated **4.4/5** by 62 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Health Cloud? Empresas de saúde e ciências biológicas de todos os tamanhos e tipos que desejam aumentar a produtividade dos funcionários, colaborar em todo o ecossistema e envolver pacientes e membros. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.4/5** | 62 Avaliações | | Praticidade | 4.2/5 | Based on overall reviews | | Suporte ao cliente | 4.1/5 | Based on overall reviews | | Relação qualidade/preço | 3.9/5 | Based on overall reviews | | Recursos | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Salesforce - **Location**: San Francisco, EUA - **Founded**: 2003 ## Commercial Context - **Preço inicial**: 350,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Available Countries**: Canadá, Estados Unidos ## Recursos - Acesso para Celular - Agendamento - Agendamento de compromissos - Assinatura eletrônica - Captura de dados eletrônicos - Cobrança de consultas médicas - Cobrança e faturamento - Compras e recebimento - Confirmations/Reminders - Conformidade com a Lei 21 CFR, Seção 11 - Gerenciamento de contatos - Gerenciamento de documentos - Gerenciamento de e-mails - Gerenciamento de pedidos de compra - Gestão de apólices de seguro - Gestão de campanhas - Gestão de casos - Gestão de comissões - Gestão de compromissos - Gestão de estoques - Gestão de formulários - Gestão de leads - Gestão de médicos - Gestão de pacientes - Gestão de pedidos - Gestão de planos de cuidado - Gestão de reclamações - Gestão de tarefas - Gestão do fluxo de trabalho - Gestão do pipeline - Goal Setting/Tracking - História clínica eletrônica/informatizada - Identificação do produto - Importação/exportação de dados - Lembretes - Mensagens de SMS - Otimização de estoques - Painel - Painel de atividades - Para fins médicos - Planejamento do tratamento - Portal do cliente - Portal do cliente - Rastreamento de conformidade - Rastreamento de estoque - Registros de história clínica - Relatórios e análise de dados - Relatórios e estatística - Third-Party Integrations - Várias localizações ... and 28 more features ## Integrations (1 total) - Tableau ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software CRM de Assistência Médica](https://www.capterra.pt/directory/30976/healthcare-crm/software) ## Categorias relacionadas - [Software CRM de Assistência Médica](https://www.capterra.pt/directory/30976/healthcare-crm/software) - [Software de Gestão de Pacientes](https://www.capterra.pt/directory/30780/patient-management/software) - [Software de Interação de Pacientes](https://www.capterra.pt/directory/31085/patient-engagement/software) - [Software de Gestão de Casos de Pacientes](https://www.capterra.pt/directory/30590/patient-case-management/software) - [Software de Gestão de Testes Clínicos](https://www.capterra.pt/directory/10035/clinical-trial-management/software) ## Alternativas 1. [Jane](https://www.capterra.pt/software/178984/jane-app) — 4.8/5 (534 reviews) 2. [Pabau](https://www.capterra.pt/software/140062/pabau-crm) — 4.7/5 (647 reviews) 3. [Epic](https://www.capterra.pt/software/122278/epiccare-emr) — 4.4/5 (456 reviews) 4. [EHRYourWay](https://www.capterra.pt/software/118789/ehr-your-way) — 4.9/5 (529 reviews) 5. [PatientNow](https://www.capterra.pt/software/92269/patientnow) — 3.9/5 (299 reviews) ## Avaliações ### "Excellent platform for HealthCare providers" — 5.0/5 > **Soundararajan** | *14 de abril de 2026* | Hospitais e Saúde | Recommendation rating: 7.0/10 > > **Vantagens**: Salesforce health cloud(SFHC) platform is an excellent application which provides 360-degree view of each customer. From clinical data and appointment histories to communication preferences and social determinants, everything is easily accessible in one intuitive interface. We use SFHC extensively in our org to capture customer details, funding, careplan, workorder, schedules, service resources. > > **Desvantagens**: What I liked least about Health Cloud is the implementation complexity and cost. At times the application is very slow > > Overall our org is very happy in implementing SFHC to replace one of the legacy health care application. It provides opportunity to integrate with various modern applications such as D365 for billing, Successfactors for onboarding etc., ----- ### "A Robust Healthcare Platform with Strong Capabilities and a Few Hurdles" — 4.0/5 > **Leslie** | *5 de agosto de 2026* | Serviços financeiros | Recommendation rating: 8.0/10 > > **Vantagens**: What stood out most to me about Health Cloud was how well it brings everything together. The Patient 360 view is a real highlight—it gives you a complete picture of each patient's history and interactions without having to jump between screens. It also connects smoothly with other Salesforce tools, and the reporting and customization options are quite powerful. Once you get it properly configured, it becomes an incredibly useful asset for any care team. > > **Desvantagens**: The initial setup, though, is no small task. Integrating it with our existing systems and moving over large volumes of data took considerable effort. Some of the customization options assume a fair amount of technical know-how, and there's a noticeable learning curve for new team members. I also found that performance can lag occasionally when dealing with very large patient files. > > On the whole, I’ve been quite satisfied with Salesforce Health Cloud. It’s a dependable, feature-rich platform that makes it much easier to keep patient information organized and to manage day-to-day operations. Getting it up and running does require time and careful planning, but the payoff in the long run has been well worth it. I’d definitely recommend it to healthcare organizations that want a scalable solution—especially those already working within the Salesforce ecosystem. ----- ### "Health Cloud Could Be a Good Tool" — 3.0/5 > **Michael** | *12 de agosto de 2026* | Gestão da educação | Recommendation rating: 7.0/10 > > **Vantagens**: A centralized repository for Health Cloud practitioners. This could be one stop shop for data sharing. > > **Desvantagens**: A one stop shop for data sharing has it own risk. If there isn't a redundant resource in the event this repository is compromised, then we are dead in the water. > > My overall experience with this cloud tool is middle of the road. I like the idea of the tool; however I think it doesn't have redundancy for peace of mind. ----- ### "Reliable Health Cloud with Strong Features and Support, Minor Bugs and Setup Challenges" — 4.0/5 > **Nasrullah** | *3 de maio de 2026* | Software | Recommendation rating: 8.0/10 > > **Vantagens**: Intuitive interface, strong scheduling, reliable reporting, good customer support, seamless data integration. > > **Desvantagens**: While Health Cloud is generally reliable, occasional bugs and system slowdowns can disrupt workflow, especially during peak usage times. Some advanced customization options are limited, which may restrict flexibility for highly specialized healthcare practices. Additionally, the initial setup process can be complex and time-consuming without sufficient technical support. > > Overall, my experience with Health Cloud has been positive. The platform significantly improves the efficiency of healthcare management through its comprehensive features and ease of use. Despite minor issues with bugs and customization, the benefits outweigh the drawbacks. The value for money is reasonable given the extensive functionality provided. I would recommend Health Cloud to healthcare organizations looking for a scalable and integrated solution to enhance patient care and administrative tasks. ----- ### "Powerful Healthcare CRM That Simplifies Patient Management" — 5.0/5 > **Bansil** | *2 de julho de 2026* | Software | Recommendation rating: 8.0/10 > > **Vantagens**: Health Cloud makes it easy to keep patient information organized in one place. The platform provides a complete view of patient interactions, making care coordination much more efficient. It is flexible, integrates well with other Salesforce products, and offers powerful reporting and workflow automation features. > > **Desvantagens**: The initial implementation and customization can be time-consuming, especially for organizations with complex workflows. Some advanced features also require training before users can take full advantage of them. > > My overall experience with Health Cloud has been very positive. It has helped improve patient data management, streamlined care coordination, and reduced manual work through automation. The interface is intuitive once users become familiar with it, and the reporting capabilities provide valuable insights for healthcare teams. Overall, it has been a reliable solution for managing patient relationships and clinical workflows. ----- Page: 1 / 4\ Seguinte: [Next page](https://www.capterra.pt/software/172299/health-cloud?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/172299/health-cloud) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Structured Data