Lexbe

Comentários: Lexbe can be a great & inexpensive way to handle a good sized document case and review/sort/tag documents for easy grouping and call back. It can be glitchy and you need to get significant training to really be able to maneuver the software but once you learn, it is a asset!

Vantagens: *Lexbe has very responsive customer support.
*You can make recommendations for changes to the platform and they take them under consideration and often implement them.
*They are very responsive to requests for assistance. *
*Overall it is pretty reasonably priced and can be billed back.
*They offer a lot of webinars to get proficient.
*Review sets are a great way for attorneys to review documents with attachments in a quick & easy way but staff generally needs to set these up for them.
It is the only such software that I am aware of that is accessible with Screen Access Software (Like Jaws).

Desvantagens: *It is not an easy to pick up software, particularly for running productions.
*They offer a lot of online tutorials and webinars but to really learn it, a live trainer is the way to go. (Just ask).
*The billing for support is not always transparent. They say you will know if you are being billed but that is not always true. If you disagree that you shouldn't have been billed, they will generally credit some or all to you.
*It can run slow for no apparent reason and the document viewer will not load so you end up waiting for this. They will instruct you to clear your browser, but that doesn't always help.

Comentários: Our company first heard of Lexbe through a referral and we contacted them to help us with our litigation.

Vantagens: It's easy to use, free processing and excellent customer support.

Desvantagens: I wish it had a dashboard

Comentários: This software was not practical or user friendly for a law firm. It made the discovery process much more complex than it should have been for production of 50,000 documents. Additionally, we were charged an hourly rate for support (with no disclosure of the fees) when we needed help correcting issues the software created.

Vantagens: The best thing about this software was the demonstration during the sales pitch, which made it seem like an incredible software which would be highly user friendly and beneficial to my clients and practice.

Desvantagens: * Review of documents did not flow smoothly - lots of time scrolling and clicking to review
* For production it forced us to produce the native PDF as well as the bates numbered PDF (confusing for counsel and duplicative)
* On PST files, attachments were loaded into the bates numbered documents as "placeholders" leaving opposing counsel to guess which native email each bates numbered email went to in order to locate the attachments.
* Opposing counsel could not open the files from the production links

Vantagens: It was self explanatory and wasn't hard to figure out what you were looking for. I like that it is secure and no worries. And if you have problems no matter what time you have consultants available to help you.

Desvantagens: I didn't really find anything I didn't like yet. I haven't been using it that long.