---
description: Tudo sobre Omnichannel Personalization: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Omnichannel Personalization - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software para Personalização](/directory/30965/personalization/software) > [Omnichannel Personalization](/software/171281/omnichannel-personalization)

# Omnichannel Personalization

Canonical: https://www.capterra.pt/software/171281/omnichannel-personalization

> O RichRelevance é líder global em personalização de experiência, impulsionando o crescimento digital e a fidelidade à marca para marcas e varejistas B2C/B2B.
> 
> Verdict: Rated **4.3/5** by 3 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa Omnichannel Personalization?

Varejistas corporativos, marcas líderes e provedores de comércio B2B que desejam se diferenciar por meio do fornecimento de experiências personalizadas de nível superior ao cliente.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.3/5** | 3 Avaliações |
| Praticidade | 3.3/5 | Based on overall reviews |
| Suporte ao cliente | 4.0/5 | Based on overall reviews |
| Relação qualidade/preço | 3.7/5 | Based on overall reviews |
| Recursos | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Algonomy
- **Location**: San Francisco, EUA
- **Founded**: 2004

## Commercial Context

- **Preço inicial**: 0,01 US$
- **Target Audience**: 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web
- **Idiomas**: inglês
- **Available Countries**: Alemanha, Arábia Saudita, Brasil, Canadá, Emirados Árabes Unidos, Estados Unidos, França, Japão, Reino Unido, Singapura, Suécia, Índia

## Recursos

- A/B Testing
- Administração de website
- Alertas/notificações
- Análise de dados do site
- CRM
- Catalog Management
- Gerenciamento de SEO
- Gestão de devoluções
- Gestão de pedidos
- Gestão de promoções
- Marketing de multicanal
- Marketing por e-mail
- Modelos personalizáveis
- Personalização de sites
- Rastreamento de comportamento
- Rastreamento de engajamento
- Real-Time Analytics
- Real-Time Reporting
- Recomendações
- Relatórios e análise de dados
- Relatórios e estatística
- Segmentação de clientes
- Segmentação por comportamentos
- Third-Party Integrations

## Opções de suporte

- FAQs/Fórum
- Base de conhecimento
- Assistência 24/7

## Category

- [Software para Personalização](https://www.capterra.pt/directory/30965/personalization/software)

## Categorias relacionadas

- [Software para Personalização](https://www.capterra.pt/directory/30965/personalization/software)
- [Software de Experiência do Cliente](https://www.capterra.pt/directory/30671/customer-experience/software)
- [Plataformas de E-Commerce](https://www.capterra.pt/directory/3/ecommerce/software)

## Alternativas

1. [Shopify](https://www.capterra.pt/software/83891/shopify) — 4.5/5 (6667 reviews)
2. [WooCommerce](https://www.capterra.pt/software/187800/woocommerce) — 4.5/5 (1040 reviews)
3. [Wix](https://www.capterra.pt/software/169007/wix) — 4.4/5 (10606 reviews)
4. [Squarespace](https://www.capterra.pt/software/143461/squarespace) — 4.5/5 (3384 reviews)
5. [Square Online](https://www.capterra.pt/software/199711/square-online) — 4.6/5 (327 reviews)

## Avaliações

### "Endless possibilities" — 5.0/5

> **Allan Bo** | *1 de agosto de 2018* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10
> 
> **Vantagens**: Being able to personalise the customer journey to an extend where it is not creepy, but rather beneficial and uplifting for the customers is increase both sales and more importantly improving the customer journey.
> 
> **Desvantagens**: The software is very complex and therefore requires that you spend a lot of time working in their portal, creating rules and tweaking priorities in order to fully grasp complexity and interdependencies.

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### "Create and Craft" — 4.0/5

> **Simon** | *16 de novembro de 2018* | Varejistas | Recommendation rating: 7.0/10
> 
> **Vantagens**: There is a vast array of options available, allowing you to manipulate every section of the website depending on your needs. However, the algorithms in place, along with the multiple strategies mean you don't have to delve into the minutiae if you don't need to
> 
> **Desvantagens**: The reporting has long needed improving in terms of knowing which products have performed well, although this is now being improved with the introduction of a new suite of reports.

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### "Good" — 4.0/5

> **Joseph** | *6 de agosto de 2018* | Varejistas | Recommendation rating: 7.0/10
> 
> **Vantagens**: Displays a good level of AI product recommendations without a need to manipulate results.
Makes best, relatively accurate output for new products as to what product recommendations display.
> 
> **Desvantagens**: Reporting limitations.  Want/need a view of performance at line level.
> 
> Generally good, no issue of the quality of product recommendations, disappointed fairly frequently data rollup fails (so half a days data is missing for up to 72 hours) but Rich Relevance do not advise that this happens upfront, I need to raise a ticket each time causing unnecessary admin - have noted my concerns but was advised that Rich Relevance do not have the resource to communicate when this issue occurs.

## Links

- [View on Capterra](https://www.capterra.pt/software/171281/omnichannel-personalization)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/171281/omnichannel-personalization> |
| de-AT | <https://www.capterra.at/software/171281/omnichannel-personalization> |
| de-CH | <https://www.capterra.ch/software/171281/omnichannel-personalization> |
| en | <https://www.capterra.com/p/171281/Omnichannel-Personalization/> |
| en-AE | <https://www.capterra.ae/software/171281/omnichannel-personalization> |
| en-AU | <https://www.capterra.com.au/software/171281/omnichannel-personalization> |
| en-CA | <https://www.capterra.ca/software/171281/omnichannel-personalization> |
| en-GB | <https://www.capterra.co.uk/software/171281/omnichannel-personalization> |
| en-IE | <https://www.capterra.ie/software/171281/omnichannel-personalization> |
| en-IL | <https://www.capterra.co.il/software/171281/omnichannel-personalization> |
| en-IN | <https://www.capterra.in/software/171281/omnichannel-personalization> |
| en-NZ | <https://www.capterra.co.nz/software/171281/omnichannel-personalization> |
| en-SG | <https://www.capterra.com.sg/software/171281/omnichannel-personalization> |
| en-ZA | <https://www.capterra.co.za/software/171281/omnichannel-personalization> |
| es | <https://www.capterra.es/software/171281/omnichannel-personalization> |
| es-AR | <https://www.capterra.com.ar/software/171281/omnichannel-personalization> |
| es-CL | <https://www.capterra.cl/software/171281/omnichannel-personalization> |
| es-CO | <https://www.capterra.co/software/171281/omnichannel-personalization> |
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| es-DO | <https://www.capterra.do/software/171281/omnichannel-personalization> |
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| es-PA | <https://www.capterra.com.pa/software/171281/omnichannel-personalization> |
| es-PE | <https://www.capterra.pe/software/171281/omnichannel-personalization> |
| fr | <https://www.capterra.fr/software/171281/omnichannel-personalization> |
| fr-BE | <https://fr.capterra.be/software/171281/omnichannel-personalization> |
| fr-CA | <https://fr.capterra.ca/software/171281/omnichannel-personalization> |
| fr-LU | <https://www.capterra.lu/software/171281/omnichannel-personalization> |
| ja | <https://www.capterra.jp/software/171281/omnichannel-personalization> |
| pt | <https://www.capterra.com.br/software/171281/omnichannel-personalization> |
| pt-PT | <https://www.capterra.pt/software/171281/omnichannel-personalization> |
| sv | <https://www.capterra.se/software/171281/omnichannel-personalization> |

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