---
description: Tudo sobre ROUTEE: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: ROUTEE - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Ferramentas de Automação de Marketing](/directory/6/marketing-automation/software) > [ROUTEE](/software/171059/routee)

# ROUTEE

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> Plataforma de comunicação em nuvem que presta serviços através de integração da API e/ou sua plataforma na Internet.
> 
> Verdict: Rated **4.0/5** by 23 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa ROUTEE?

A solução oferece comunicação omnicanal baseada em nuvem para empresas, independentemente do tamanho, a fim de alcançar os clientes e aumentar as vendas.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.0/5** | 23 Avaliações |
| Praticidade | 4.0/5 | Based on overall reviews |
| Suporte ao cliente | 4.4/5 | Based on overall reviews |
| Relação qualidade/preço | 3.9/5 | Based on overall reviews |
| Recursos | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: AMD Telecom
- **Location**: San Francisco, EUA
- **Founded**: 2001

## Commercial Context

- **Preço inicial**: 10,60 US$
- **Modelo de preços**:  (Free version available) (Teste Grátis)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop)
- **Idiomas**: espanhol, francês, grego, inglês, italiano, russo, turco
- **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 209 more

## Recursos

- A/B Testing
- API
- Agendamento de campanhas
- Alertas/notificações
- Autenticação Multifator
- Autenticação móvel
- Automação de marketing
- Ações ativadas por eventos
- CAN-SPAM Compliance
- Campos personalizáveis
- Comunicação multicanal
- Distribuição automática de chamadas
- Editor de WYSIWYG
- Formulários online
- Gerenciamento de contatos
- Gerenciamento de listas
- Gestão de assinantes
- Gestão de call centers
- Gestão de leads
- Gestão de modelos
- Gestão de políticas
- Gravação de chamadas
- IVR
- Importação/exportação de dados
- Integração de telefonia por computador
- Logon único
- Marketing de multicanal
- Marketing por e-mail
- Marketing social
- Mensagens de texto em massa
- Mensagens em dois sentidos
- Mensagens por voz
- Mensagens programadas
- Mobile Optimization
- Modelos personalizáveis
- Monitoração de chamadas
- Notificação de leads
- Personalização de mensagens
- Planejamento de campanhas
- Páginas de início/formulários web
- Qualificação de leads
- ROI Tracking
- Rastreamento de e-mails
- Registro de chamadas
- Relatórios e análise de dados
- Respostas automáticas
- Roteamento de chamadas
- SMS Notifications
- Segmentação de clientes
- Segmentação de leads

... and 24 more features

## Integrations (10 total)

- Adobe Commerce
- CS-Cart Store Builder
- Drupal
- Insightly
- Insightly Marketing
- OpenCart
- PrestaShop
- Shopify
- WooCommerce
- WordPress

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Ferramentas de Automação de Marketing](https://www.capterra.pt/directory/6/marketing-automation/software)

## Categorias relacionadas

- [Ferramentas de Automação de Marketing](https://www.capterra.pt/directory/6/marketing-automation/software)
- [Ferramentas de Email Marketing](https://www.capterra.pt/directory/30013/email-marketing/software)
- [Sistemas de SMS em Massa](https://www.capterra.pt/directory/30842/sms-marketing/software)
- [Software de Notificações Push](https://www.capterra.pt/directory/30969/push-notifications/software)
- [Software IVR (​Interactive Voice Response)](https://www.capterra.pt/directory/30231/ivr/software)

## Alternativas

1. [Omnisend](https://www.capterra.pt/software/153508/omnisend) — 4.7/5 (836 reviews)
2. [WebEngage](https://www.capterra.pt/software/143401/webengage) — 4.5/5 (32 reviews)
3. [Mailchimp](https://www.capterra.pt/software/110228/mailchimp) — 4.5/5 (17587 reviews)
4. [Bitrix24](https://www.capterra.pt/software/113540/bitrix24) — 4.2/5 (989 reviews)
5. [Salesforce Marketing Cloud](https://www.capterra.pt/software/7723/salesforce-marketing-cloud) — 4.2/5 (529 reviews)

## Avaliações

### "Eshop Owner Routee Review" — 4.0/5

> **Avaliador Verificado** | *12 de fevereiro de 2019* | Atacadistas | Recommendation rating: 8.0/10
> 
> **Vantagens**: The loaded templates&#10;The option to send message to multiple people at once&#10;The custom sender ID (i put my business name)&#10;The good Routee customer service at Greece.
> 
> **Desvantagens**: In the loaded templates, when you type between the loaded message, if you stop for 1 sec, the cursor goes to the end of text. This is discomforting, many time you go back and forth.
> 
> 4 years of Routee usage. Few or none problems at all. Easy to use.

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### "One of the best SMS providers" — 4.0/5

> **Tony** | *15 de janeiro de 2021* | Telecomunicações | Recommendation rating: 9.0/10
> 
> **Vantagens**: The prices are the cheapest and most reliable I could find for the country I target the most (Malta, EU) but it seems pretty cheap and reliable for other countries as well. It is as close as you can get to integrating directly with the operator
> 
> **Desvantagens**: On one occasion they promised a Direct route but in fact it was not. The messages to ported numbers were being lost and they said they fixed it after the fact but couldn't guarantee that it would not happen again.&#10;Support was fast but not enough for me to salvage the situation with my client.
> 
> I like Routee overall and will keep using it, at least for 'the-rest-of-the-world, but when I really need reliable messages, I prefer to deal with the mobile operators directly if possible.

-----

### "Can't recommend" — 1.0/5

> **Toni** | *20 de abril de 2020* | Serviços financeiros | Recommendation rating: 0.0/10
> 
> **Vantagens**: Easy to use. Software backend looks good.
> 
> **Desvantagens**: The attitude of customer service is really bad. They don't want to help at all.
> 
> I was a satisfied user for several months but then suddenly Routee closed my account and did not let me export any my own data. They refused to provide/give me access to export my mailing lists or receipts.

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### "FINANCE DIRECTOR" — 5.0/5

> **jean christophe** | *24 de junho de 2019* | Consultório médico | Recommendation rating: 9.0/10
> 
> **Vantagens**: Reliable in sending sms.  it is very important in medical use.
> 
> **Desvantagens**: some times complicated.   campaigns.   function copy paste one by one not avialable. obliged to put country code in one by one sms
> 
> reliable for sure.

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### "SMS Feature" — 4.0/5

> **Christos** | *9 de julho de 2019* | Software | Recommendation rating: 10.0/10
> 
> **Vantagens**: Good Detailed Documentation and Examples
> 
> **Desvantagens**: Examples did not Include VB.NET and some errors in JSON strings
> 
> People in the Insurance Industry needs to communicate with customers every day about contracts expiration dates. ROUTEE system helped in automating sending SMS messages. Made it easy and cost-effective

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## Links

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