--- description: Tudo sobre IT Glue: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: IT Glue - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software MSP](/directory/30921/msp/software) > [IT Glue](/software/170401/itglue) # IT Glue Canonical: https://www.capterra.pt/software/170401/itglue Page: 1 / 15\ Seguinte: [Next page](https://www.capterra.pt/software/170401/itglue?page=2) > O IT Glue é uma plataforma de documentação premiada, ajudando os provedores de TI a reduzir drasticamente o tempo desperdiçado em busca de informações. > > Verdict: Rated **4.6/5** by 342 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa IT Glue? O IT Glue foi projetado para profissionais de TI. O foco é o mercado de fornecedores de serviços gerenciados (MSP na sigla em inglês). ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.6/5** | 342 Avaliações | | Praticidade | 4.6/5 | Based on overall reviews | | Suporte ao cliente | 4.4/5 | Based on overall reviews | | Relação qualidade/preço | 4.4/5 | Based on overall reviews | | Recursos | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Kaseya - **Location**: Miami, EUA - **Founded**: 2004 ## Commercial Context - **Preço inicial**: 29,00 US$ - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Available Countries**: Alemanha, Austrália, Bélgica, Canadá, Chipre, Dinamarca, Emirados Árabes Unidos, Estados Unidos, Estónia, Finlândia, França, Hong Kong, RAE da China, Irlanda, Israel, Macau, RAE da China, Malásia, Noruega, Nova Zelândia, Países Baixos, Reino Unido and 5 more ## Recursos - Alertas/notificações - Armazenamento de documentos - Arquivo morto e retenção - Arrastar e soltar - Backup e recuperação - Captura de documentos - Catalog Management - Compartilhamento de arquivos - Controle de versões - Controle do processo de aprovação - Controles/permissões de acesso - Edição de texto - Ferramentas de colaboração - Gerenciamento de configuração - Gerenciamento de credenciais - Gerenciamento de documentação - Gerenciamento de tickets de suporte - Gerenciamento de usuários - Gestão da base de conhecimento - Gestão de ativos de TI - Gestão de auditorias - Gestão de conformidade - Gestão de contratos e licenças - Gestão de edição - Gestão de fornecedores - Gestão de políticas - Gestão do conhecimento - Gestão do fluxo de trabalho - Imagem de marca personalizável - Incorporação - Indicadores de desempenho - Logon único - Mapeamento de relacionamentos - Marcação - Modelos - Monitoramento remoto e gestão - Painel - Pesquisa de texto completo - Pesquisa e filtro - Portal de autoatendimento - Rastreamento de Mudanças - Rastreamento de ativos de TI - Rastreamento de conformidade - Rastreamento de recursos - Real-Time Notifications - Relatórios de TI - Relatórios e análise de dados - Relatórios e estatística - Third-Party Integrations - Workflow Automation ... and 4 more features ## Integrations (60 total) - Addigy - Atera - Autotask PSA - Auvik - BVoIP - Backupify - Barracuda RMM - BrightGauge - BullPhish ID - Cisco Meraki - CloudRadial - ConnectWise Automate - ConnectWise Cybersecurity Management - ConnectWise PSA - Continuum PPM ... and 45 more integrations ## Opções de suporte - Email/Help Desk - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software MSP](https://www.capterra.pt/directory/30921/msp/software) ## Categorias relacionadas - [Software MSP](https://www.capterra.pt/directory/30921/msp/software) - [Sistemas de Gerenciamento de Senhas](https://www.capterra.pt/directory/30923/password-management/software) - [Sistemas de Gestão de Fornecedores](https://www.capterra.pt/directory/10024/vendor-management/software) - [Software de Gestão de Ativos](https://www.capterra.pt/directory/30203/digital-asset-management/software) - [Software de Gestão de Ativos de TI](https://www.capterra.pt/directory/30077/it-asset-management/software) ## Alternativas 1. [NinjaOne](https://www.capterra.pt/software/165889/ninjaone) — 4.7/5 (296 reviews) 2. [N-central](https://www.capterra.pt/software/13803/n-central) — 4.2/5 (253 reviews) 3. [N-sight RMM](https://www.capterra.pt/software/163344/n-sight) — 4.3/5 (201 reviews) 4. [Atera](https://www.capterra.pt/software/144309/atera) — 4.5/5 (453 reviews) 5. [Freshservice](https://www.capterra.pt/software/132997/freshservice) — 4.6/5 (791 reviews) ## Avaliações ### "Useful for Teams Trying to Track Their Tech" — 4.0/5 > **Larry** | *2 de junho de 2025* | Gestão de organizações sem fins lucrativos | Recommendation rating: 8.0/10 > > **Vantagens**: The search tool is so fast\! It makes look ups a breeze\! Entries are well-organized and have lots of options for capturing information. I like how you can save information and re-use it on later entries. (like brand and model, for example) I like how you can see activity in the app, and see what data has been added and by whom. > > **Desvantagens**: It has lots of options for capturing and sharing information. All those choices and options are almost overwhelming and can make getting started a challenge. > > Overall, we use IT Glue for tracking our assets. It's pretty easy to open and perform a search. It is nice to have not just hardware, but certificates and domain information, as well. ----- ### "IT Glue: Your go to platform for password security and management." — 5.0/5 > **Jorge** | *26 de maio de 2026* | Segurança de rede e informática | Recommendation rating: 10.0/10 > > **Vantagens**: IT Glue provides an excellent centralized documentation platform for IT teams and MSPs. Its password management and sharing features are especially valuable, offering secure credential storage with host-proof encryption and controlled access across teams and clients. The platform improves collaboration by giving technicians fast access to standardized documentation, SOPs, configurations, and client information in one place. IT Glue also performs very well in day-to-day operations. Navigation, searches, and document access are generally fast and responsive, helping technicians work more efficiently and reduce troubleshooting time. The relationship mapping between assets, passwords, and documents further streamlines workflows and client support. Another standout feature is the customer support. Their support team is responsive, fast, consistent, and highly knowledgeable when resolving issues or providing guidance. > > **Desvantagens**: One drawback of IT Glue is that the platform can feel somewhat overwhelming at first, especially for new users or smaller IT teams. The large number of features and customization options creates a learning curve, and properly organizing documentation requires time and planning to fully maximize the platform’s potential. > > Overall, my experience with IT Glue has been very positive. It has significantly improved organization, collaboration, and efficiency within IT operations by centralizing critical documentation and password management. The platform is especially valuable for MSP environments where fast access to accurate client information is essential. IT Glue delivers strong value for money and is a reliable solution for IT documentation, password management, and operational efficiency. ----- ### "IT Glue Review" — 4.0/5 > **Ian** | *15 de junho de 2026* | Serviços e tecnologia da informação | Recommendation rating: 8.0/10 > > **Vantagens**: Fast response, easy to use UI, has integrations into other kaseya products to make for a larger solution for the team to use. > > **Desvantagens**: It has no QR code scanner for when setting up the MFA tokens in each password field. Have to use a 3rd party to get the information when other password/document systems have had it built in for years. > > Very good, no real issues that I've found yet. A little annoying that the search field saves the last search constantly but I can work around it. ----- ### "Great product that's a bit too expensive" — 3.0/5 > **Drew** | *21 de março de 2025* | Serviços e tecnologia da informação | Recommendation rating: 5.0/10 > > **Vantagens**: It has a lot of options for all the IT documenting you could desire. > > **Desvantagens**: It is expensive. Many parts of it are needlessly convoluted. The integrations with other Kaseya products is lacklustre. ----- ### "Esteban is an outstanding team member\!" — 5.0/5 > **Vicki** | *26 de maio de 2026* | Entretenimento | Recommendation rating: 10.0/10 > > **Vantagens**: Ease of use with included templates and the remarkable support. I cannot say enough about the help Esteban gave our team. > > **Desvantagens**: Unable to roll out for entire organization because of lack of secure hierarchy. We wanted to be able to roll ITGlue out for several of our departments but we did not know that Administration could not be separated. We have overcome this opportunity by using ITGlue for only one department and changing the URL to help with this. When we launch a second department, we will use a separate implementation of ITGlue and URL. > > Our overall experience with ITGlue was outstanding. Esteban worked with us every minute we accessed ITGlue and he helped us ramp us quickly. ----- Page: 1 / 15\ Seguinte: [Next page](https://www.capterra.pt/software/170401/itglue?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/170401/itglue) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data