--- description: Tudo sobre OpsGenie: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OpsGenie - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Comunicação de Equipe](/directory/31033/team-communication/software) > [OpsGenie](/software/170236/opsgenie) # OpsGenie Canonical: https://www.capterra.pt/software/170236/opsgenie Page: 1 / 7\ Seguinte: [Next page](https://www.capterra.pt/software/170236/opsgenie?page=2) > Mais votado: Opsgenie é uma poderosa plataforma de gestão de alertas e de chamadas para equipes de Dev e Ops em serviços sempre ativos. > > Verdict: Rated **4.6/5** by 154 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa OpsGenie? PMEs e grandes empresas ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.6/5** | 154 Avaliações | | Praticidade | 4.3/5 | Based on overall reviews | | Suporte ao cliente | 4.6/5 | Based on overall reviews | | Relação qualidade/preço | 4.3/5 | Based on overall reviews | | Recursos | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Atlassian - **Location**: San Francisco, EUA - **Founded**: 2013 ## Commercial Context - **Preço inicial**: 11,55 US$ - **Modelo de preços**: (Free version available) (Teste Grátis) - **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular) - **Idiomas**: inglês - **Available Countries**: Alemanha, Austrália, Brasil, Bélgica, Canadá, Dinamarca, Espanha, Estados Unidos, Finlândia, França, Irlanda, Islândia, Itália, Japão, Luxemburgo, Noruega, Nova Zelândia, Países Baixos, Reino Unido, Suécia and 3 more ## Recursos - Acesso para Celular - Agendamento - Agendamento de plantão - Alertas/notificações - Alerts/Escalation - Análise da causa raiz - Auditoria de problemas - Ações corretivas e preventivas (CAPA) - Comunicação multicanal - Ferramentas de colaboração - Geração de relatórios de incidentes - Geração de relatórios de tempo de funcionamento - Gestão de Comunicações - Gestão de calendários - Gestão de incidentes - Gestão do SLA (acordo do nível de serviço) - Lembretes - Modelos - Monitoramento - Monitoramento do servidor - Painel - Painel de atividades - Planejamento de cenários - Priorização - Real-Time Monitoring - Real-Time Notifications - Registro de auditoria - Registros de eventos - Relatórios e análise de dados - Seguimento de status - Videoconferência ## Integrations (97 total) - Airbrake - AlertSite Website Performance - Amazon CloudWatch - Amazon EC2 - Amazon RDS - Amazon SES - Apica - AppDynamics - AppOptics - AppSignal - Atatus - Auvik - Bamboo - BigPanda - Bitbucket ... and 82 more integrations ## Opções de suporte - Email/Help Desk - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Comunicação de Equipe](https://www.capterra.pt/directory/31033/team-communication/software) ## Categorias relacionadas - [Software de Comunicação de Equipe](https://www.capterra.pt/directory/31033/team-communication/software) - [Ferramentas para DevOps](https://www.capterra.pt/directory/31120/devops/software) - [Programas de Monitoramento de Sites](https://www.capterra.pt/directory/10021/website-monitoring/software) - [Software de Gestão de Registro de Eventos](https://www.capterra.pt/directory/30856/log-management/software) - [Ferramentas de TI](https://www.capterra.pt/directory/10001/it-management/software) ## Alternativas 1. [ManageEngine OpManager](https://www.capterra.pt/software/168854/manageengine-opmanager) — 4.5/5 (272 reviews) 2. [Site24x7](https://www.capterra.pt/software/168192/site24x7) — 4.7/5 (347 reviews) 3. [PRTG](https://www.capterra.pt/software/21581/prtg-network-monitor) — 4.6/5 (255 reviews) 4. [Atera](https://www.capterra.pt/software/144309/atera) — 4.5/5 (447 reviews) 5. [N-central](https://www.capterra.pt/software/13803/n-central) — 4.1/5 (243 reviews) ## Avaliações ### "Solve issues and collaborate with team for resolution right there and then" — 5.0/5 > **John Epok** | *16 de maio de 2024* | Telecomunicações | Recommendation rating: 8.0/10 > > **Vantagens**: - very straightforward incident tracking - immediate alerts sent to commanders and people to ensure collaboration leading to resolution - mobile alerts to ensure people are notified even when they're away from their desktops > > **Desvantagens**: - mobile alerts can be annoying sometimes > > Overall experience with OPSGenie is good as it has helped us to effectively manage incidents and ensure resolution from POCs. ----- ### "Is good for alerts ntofications" — 4.0/5 > **Tamer** | *30 de abril de 2025* | Varejistas | Recommendation rating: 9.0/10 > > **Vantagens**: The service was straightforward: send a notification when an alert goes off, and it is easy to create layers of escalation > > **Desvantagens**: Reporting was a nightmare, as the list of users and groups wasn't available, and creating incidents was complicated. > > My experience in two companies, OpsGenie is good, but they can improve to be more than just alerting, to be used for incident managment. ----- ### "OpsGenie... basic" — 2.0/5 > **Avaliador Verificado** | *3 de agosto de 2025* | Serviços de informação | Recommendation rating: 5.0/10 > > **Vantagens**: I didn't like too much about OpsGenie other than it was easy to integrate with other Atlassian products. > > **Desvantagens**: It was very simplistic and basic compared to PagerDuty, I hope the price reflected that. I would prefer PD over OpsGenie. > > I was on a team which transitioned PagerDuty to OpsGenie and then a few months later back to PagerDuty. ----- ### "Basic incident management platform for startups" — 4.0/5 > **Avaliador Verificado** | *24 de setembro de 2020* | Telecomunicações | Recommendation rating: 8.0/10 > > **Vantagens**: What I like the most about OpsGenie is its notification system. It has built-in SMS notification system, no need to integrate with other platforms \& no need to pay extra. It comes with unlimited SMS notification (depending on your plan of course). Also, OpsGenie can notify you via phone call for critical alerts. > > **Desvantagens**: One thing OpsGenie is missing is alerts correlation. Basically OpsGenie just receives alerts and notify relative teams according to your notification rule. It would be better if OpsGenie has alerts correlation platform to deduplicate noise alarms > > Satisfied given the amount of money we pay with them ----- ### "A very stable tried and true solution to alerts" — 4.0/5 > **Ash** | *10 de novembro de 2025* | Serviços e tecnologia da informação | Recommendation rating: 8.0/10 > > **Vantagens**: The app is very stable and works well on both Android and iOS. The options to integrate are vast and have the ability to connected to almost anything you want to monitor and alerting is amazing > > **Desvantagens**: I am concerned about what the migration to Atlassian is going to do for the app and the integrations. Depending on what you're integrating the learning curve is could be high. > > Overall, everything works well and stays working long term. The ability for our team to collaborate during an outage is the most helpful. We could not live without it. ----- Page: 1 / 7\ Seguinte: [Next page](https://www.capterra.pt/software/170236/opsgenie?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/170236/opsgenie) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data