Quem usa esse software?

Businesses that need appointment scheduling and invoicing solutions. DoTimely includes extensive reporting, customer management, native mobile apps for appointment tracking and more.

Avaliações médias

59 avaliações
  • Geral 4.7 / 5
  • Praticidade 4.7 / 5
  • Atendimento ao cliente 4.9 / 5
  • Recursos 4.6 / 5
  • Relação qualidade/preço 4.9 / 5

Detalhes do produto

  • Preço inicial 0,25 US$/mês
  • Detalhes dos preços Per Invoice created.
  • Versão gratuita Sim
  • Avaliação gratuita Sim
  • Implantação Nuvem, SaaS, web
    Celular - iOS nativo
    Celular - Android nativo
  • Formação Pessoalmente
    Documentos
  • Suporte Online

Dados sobre o fornecedor

  • DoTimely
  • https://dotimely.com
  • Fundada em 2017

Sobre o DoTimely

We are obsessed with automating your tasks and saving you time, so that you can focus on other important aspects of your business or personal life. DoTimely provides a comprehensive tools in scheduling, invoicing, payments, customer and staff management that keep getting better with our regular updates. Join us and get your time back.

Recursos do DoTimely

  • Agendamento de compromissos
  • Atribuição de mentor/coach
  • Coaching empresarial
  • Coaching pessoal
  • Cobrança e faturamento
  • Definição e seguimento de objetivos
  • Gestão de clientes
  • Gestão de programas
  • Monitoramento do progresso
  • Treinamento esportivo
  • Agendamento automatizado
  • Agendamento de aulas
  • Agendamento de compromissos
  • Agendamento de grupo
  • Agendamento de recursos
  • Agendamento em tempo real
  • Alertas/notificações
  • Cronograma de instalações
  • Gestão de reservas de quartos
  • Planejamento de pessoal
  • Várias localizações
  • Acesso móvel
  • Agendamentos e compromissos
  • Cobrança e faturamento
  • Gestão de clientes
  • Gestão de contratos
  • Gestão de equipamentos
  • Gestão de expedição
  • Gestão de funcionários
  • Orçamentos e estimativas
  • Roteamento
  • Assinatura eletrônica
  • Cobrança e faturamento
  • Controle de horas
  • Gestão de estoques
  • Gestão de expedição
  • Gestão de pedidos de trabalho
  • Orçamentos e estimativas
  • Pagamentos móveis
  • Processamento de pagamentos
  • Acesso móvel
  • Agendamento
  • Assinatura eletrônica
  • Banco de dados de contatos
  • Cobrança e faturamento
  • Coleta de pagamento no campo
  • Expedição
  • Gestão de contratos
  • Gestão de estoques
  • Gestão de pedidos de trabalho
  • Orçamentos/estimativas
  • Rastreamento do histórico de atendimento
  • Relógio de Ponto Online
  • Roteamento
  • Agendamento
  • CRM
  • Cobrança e faturamento
  • Compras
  • Controle de horas e despesas
  • Gerenciamento de fornecedores
  • Gestão de capacitação
  • Gestão de estoques
  • Gestão de funcionários
  • Gestão de marketing
  • Gestão de pedidos
  • Gestão de projetos
  • Gestão financeira
  • Indicadores de desempenho
  • Administração de chaves
  • Agendamento
  • Check-in e check-out por GPS
  • Cobrança e faturamento
  • Compromissos recorrentes
  • Gestão de clientes
  • Gestão do pessoal
  • Portal do cliente
  • Processamento de cartões de crédito
  • Acesso móvel
  • Agendamento
  • Banco de dados do cliente
  • Cobrança e faturamento
  • Compromissos recorrentes
  • Gestão de expedição
  • Gestão de pedidos de trabalho
  • Gestão de trabalhos
  • Orçamentos/estimativas
  • Rastreamento do histórico de atendimento
  • Roteamento

As avaliações mais úteis do DoTimely

DoTimely Review - Very Valuable

Avaliado em 15/02/2019
Brett S.
Chief Dog Walking Officer
Serviços ao consumidor, 13-50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: DoTimely is the best software I've encountered in a long time. From the design/layout to compatibility and all the way to the functionality/ease of use, DoTimely's performance has gone above and beyond anything I could have dreamed of. DoTimely has made managing my business 100 times easier and they are always coming out with new features and additions which always add value to my business as well as my clients. With features like Schedule Forwarding and Automated Invoicing, I have been able to automate parts of my business that I previously could not. I can't emphasize enough how valuable this is. Not only does it allow my team and me more time to focus on our daily tasks, but it increases customer satisfaction because their requests are answered a lot quicker with features like Schedule Forwarding. The DoTimely team is constantly coming out with new features which always make running my business easier and more efficient. I always look forward to what they roll out next! The DoTimely team is also very easy to work with and always want to provide the best possible service they can to their customers. They work to accommodate your needs and are always there if ask for their assistance!

Vantagens: I absolutely love DoTimely and do not know what I would do without it. One of the things I like most about DoTimely is how easy it is to use. Not only for my team and I, but for my clients as well. When I bring on new clients, I give them a brief description of DoTimely and how it is used in regards to the service we provide. I then send them the welcome email with the Login/Password and tell them to "call or email me if they have any questions about DoTimely". I never receive that call or email because of how easy DoTimely is to use. They are able to figure out exactly what they want to do because of how easy it is to use. The same goes for my staff. The second thing I like about DoTimely is its functionality and features. This software's performance receives an A+ from me and is unrivaled. DoTimely is a one stop shop with all of the features it includes whether it be managing, scheduling, invoicing, messaging, and the list goes on and on. This allows me to meet the needs of my clients as well as the needs of my staff and business. The value it has added to my business is indescribable and has exceeded my wildest expectations. Another thing I love about DoTimely is the amount of time it has saved my staff and me. With features like Schedule Forwarding, I am able to automate parts of my business I previously could not. This allows me to focus on things such as responding to customer emails/calls, acquiring new clients , and hiring new employees.

Desvantagens: At the moment, I do not have any cons with DoTimely. It has fulfilled the needs of my business perfectly.

Resposta dos fornecedores

por DoTimely em 04/03/2019

Hi Brett, your comments are much appreciated.

Our experience running our pet care business on DoTimely's platform has been very positive!

Avaliado em 15/01/2018
Joshua K.
Co-Owner
Serviços ao consumidor, 2-10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação 
4/5
Geral
5 / 5
Praticidade
3 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
4 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: If you own/operate a pet care business, DoTimely is the single-most important tool you need to stay organized and efficient.

Vantagens: DoTimely offers pet care business owners a 360 solution for running their business. We have used competitor platforms in the past and DoTimely is leaps and bounds ahead of them, in terms of features, ease of use, innovation, organization, customer service, etc. The most impressive aspect for us has been the combination of customer service, acceptance of customer feedback and then speed of innovation in response to feedback. We have had dozens of feedback email conversations and a couple of conference calls directly with the co-founder and Head of Product of DoTimely, discussing ways to make the platform even better. They have welcomed these discussions, made us feel like true partners and then followed up with solutions that are then implemented into the platform very quickly (I'm talking within hours or up to a few weeks, depending on the complexity). You just don't see that kind of partnership between most software companies and their clients. If they'll even give a client the "time of day" to discuss feedback, it would generally be followed with a "We appreciate your feedback and we will take it into consideration for the future." DoTimely is the polar opposite and it's so refreshing. One of our favorite features is the in-app chat. It allows for real-time chatting between us (the business owners), our team members and our clients. Personal touch and relationships are a huge part of our business and the chat feature allows us to seamlessly keep in touch daily.

Desvantagens: Early on, there were a significant amount of bugs and inconsistency in how features worked in the app. We understood that it was new software and would take time to get it running 100% smoothly, so we took the good with the bad. Our patience paid off in spades! The business owner's version of the app only provides for basic management. The website version is exponentially more robust. We would like to see many of the web features integrated into the app, so that we are better equipped to manage the business while on-the-go. We have discussed this with DoTimely and they have already made improvements to the app and are continuing to do so as we speak. We have full confidence it will be everything we need it to be, but it's just not quite there yet.

Resposta dos fornecedores

por DoTimely em 16/01/2018

Thanks Josh for your partnership and as always really appreciate your feedback.

DoTimely serves its purpose for my business needs!

Avaliado em 26/08/2019
Chrissy W.
Professional Pet Care Provider
Veterinária, Profissional autônomo
Usou o software para: 1 a 5 meses
Fonte da avaliação 
5/5
Geral
4 / 5
Praticidade
4 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: DoTimely helps set me apart from my competitors that don't use a software by building trust with quick and accurate communication along with pictures and GPS tracking. I'm a solo pet care provider that is in the beginning of my business stage and it helps me to be professional and organized at a very affordable price.

Vantagens: I like that it has a clock in and out system along with GPS tracking that builds my clients trust by letting them know that I'm doing the job that they're paying me to do. I also like the ability to leave detailed notes with pictures during the service. It also allows them to send me messages during the service to ask questions or ask me to do something that they forgot about.
I like the fact that DoTImely has a customer login link that allows me to a client portal to my website.

Desvantagens: I wish that it would alert me when a client changes any of their information on the pets or their profile. I wish that it would allow more than 1 document to be uploaded in the vaccination records. I wish that you had the option to customize an add on price like you do the service price. It took a while for me to get use to scheduling clients such as my Dog Boarding and Overnight Pet Sitting. I have figured it out now but it took a while to get it. I also have clients that think it is difficult to request services through the software and one says they feel like they have to do it one day at a time instead of multiple days because it's too confusing. Maybe if it was set up using hours and minutes instead of just minutes. I wish that the additional questions that I create was put in a category besides supplementary. My clients don't think to look there because it makes them think of insurance so they skip it. The tutorial videos are hard to learn from due to no sound.

Resposta dos fornecedores

por DoTimely em 06/09/2019

Hi Chrissy,
We really appreciate your comments.

So Happy I found this!

Avaliado em 29/01/2019
Dina M.
Owner
Organização cívica e social, 2-10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Vantagens: I began using this service for my dog walking business about 7 months ago and I love the ease of use, both desktop and the app. It's very customizable and their customer service is exceptional. They really seem like they are looking to improve user experience and value your input and questions. Whenever I email them a question I get a reply very quickly and they are eager to assist and always friendly. The cost to use is very very reasonable especially for the everything you're getting. The GPS map and the photos are great, and the app always works. So far it's never been down or had glitches and I use it daily. Some of my customers have commented on how much they love it and it's easy for them to schedule walks and keep in touch with us, view invoices, input vet info, etc. You can also see how your business is doing $$$ weekly, daily, or by service. This is a fantastic product and I'm very happy I found it and certainly recommend it to anyone looking to keep their business organized and simple, yet customizable.

Desvantagens: I haven't found any issues yet. If I have a question about something I reach out to them via email and get a super fast reply every time, even on weekends, and they go above and beyond to provide an answer or solution.

Resposta dos fornecedores

por DoTimely em 08/02/2019

Hi Dina, we really appreciate your feedback.

Fantastic software!!

Avaliado em 31/10/2019
Candice W.
Owner
Serviços ao consumidor, 2-10 funcionários
Usou o software para: 6 a 12 meses
Fonte da avaliação 
5/5
Geral
5 / 5
Praticidade
5 / 5
Recursos e funcionalidades
5 / 5
Suporte ao cliente
5 / 5
Relação qualidade/preço
Probabilidade de recomendação:
Pouco provável Muito provável

Comentários: This software has made my life 100 times easier. It just streamlines everything and brings it all into the same place. Such a great experience for such a great cost.

Vantagens: It is so easy to use and fully customizable for whatever you need it for. I've created so much variation in the system and my clients and employees all find it so easy. The report cards are fantastic and give a since of security to my clients. The customer service is absolutely wonderful! I've never had to wait for very long to get a response and they work out any issues very quickly!

Desvantagens: It does glitch every now and then and it will drain your battery life, but so does every other software out there haha.

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