--- description: Tudo sobre Shopmonkey: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Shopmonkey - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Reparação de Automóveis](/directory/20006/auto-repair/software) > [Shopmonkey](/software/169022/shopmonkey) # Shopmonkey Canonical: https://www.capterra.pt/software/169022/shopmonkey Page: 1 / 12\ Seguinte: [Next page](https://www.capterra.pt/software/169022/shopmonkey?page=2) > Software inteligente e simples para executar, entender e cultivar sua oficina de reparo. > > Verdict: Rated **4.6/5** by 265 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Shopmonkey? Reparo geral, automóvel, motocicleta, bicicleta ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.6/5** | 265 Avaliações | | Praticidade | 4.6/5 | Based on overall reviews | | Suporte ao cliente | 4.6/5 | Based on overall reviews | | Relação qualidade/preço | 4.5/5 | Based on overall reviews | | Recursos | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Shopmonkey - **Location**: San Jose, EUA - **Founded**: 2016 ## Commercial Context - **Preço inicial**: 199,00 US$ - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: espanhol, inglês - **Available Countries**: Canadá, Estados Unidos ## Recursos - Agendamento - Agendamento de compromissos - Agendamento de manutenção - Banco de dados do cliente - CRM - Cobrança e faturamento - Contabilidade - Estimativas - Gestão da comunicação - Gestão de inspeções - Gestão de peças - Histórico de atendimento - Orçamentos/estimativas - Planejamento de pessoal - Ponto de vendas (PDV) - Relatórios e estatística - Tarifas de mão de obra ## Integrations (6 total) - Nexpart Distribution Management - PartsTech - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - RepairLink ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software de Reparação de Automóveis](https://www.capterra.pt/directory/20006/auto-repair/software) ## Categorias relacionadas - [Software de Reparação de Automóveis](https://www.capterra.pt/directory/20006/auto-repair/software) - [Programas para Oficina Mecânica](https://www.capterra.pt/directory/10050/auto-body/software) ## Alternativas 1. [ARI](https://www.capterra.pt/software/201737/ari) — 4.6/5 (656 reviews) 2. [AutoRepair Cloud](https://www.capterra.pt/software/147213/autorepair-cloud) — 4.9/5 (163 reviews) 3. [Manager SE](https://www.capterra.pt/software/145351/manager-se) — 4.1/5 (78 reviews) 4. [Shop Boss](https://www.capterra.pt/software/121909/shop-boss-pro) — 4.4/5 (89 reviews) 5. [RO Writer](https://www.capterra.pt/software/173266/r-o-writer) — 3.9/5 (93 reviews) ## Avaliações ### "Fantastic software\!" — 5.0/5 > **Micah** | *10 de janeiro de 2020* | Automotivo | Recommendation rating: 10.0/10 > > **Vantagens**: Being mobile, having a cloud based software that had a professional look, inventory, matrixes and great features was essential. I enjoy working with another startup and seeing all the new features coming out. > > **Desvantagens**: I do seem to get glitches in the software when new features roll out but they disappear quickly. Any issues I have had that needed me to talk with support have been solved within minutes unlike my last software that never fixed the one issue I had. ----- ### "Good but over priced" — 4.0/5 > **Joe** | *13 de novembro de 2024* | Automotivo | Recommendation rating: 7.0/10 > > **Vantagens**: Interactive and saving feature was useful. > > **Desvantagens**: Price, issues with customer view when customer sees invoice or estimate. > > Overall for the price I would not use the service. ----- ### "Unprofessional, Poor Service & Hidden Cancellation Policy" — 1.0/5 > **sajeev** | *18 de junho de 2025* | Automotivo | Recommendation rating: 0.0/10 > > **Vantagens**: Very expensive , Need to pay for the demo .I signed up for a month-to-month subscription with the understanding that I could cancel anytime. However, when I tried to cancel. Surprised with a sudden "30-day notice > > **Desvantagens**: Unprofessional, Poor Service \& Hidden Cancellation Policy Surprised with a sudden "30-day notice" policy that was never mentioned at signup. This company refuses to honor its original terms and treats customers disrespectfully when they try to leave. Avoid unless you enjoy being trapped and disrespected. Advice to management: Train your staff, fix your transparency issues, and stop penalizing customers for your misleading policies. they send me new invoice $524. Never signup with shop monkey please . ----- ### "Solid Software for gear heads." — 5.0/5 > **Ryan** | *26 de fevereiro de 2026* | Automotivo | Recommendation rating: 8.0/10 > > **Vantagens**: I like that it has a very user-friendly dashboard. It doesn’t feel clunky or outdated like some legacy auto shop systems. > > **Desvantagens**: It was a little pricey. Shopmonkey can be more expensive than older systems or entry-level shop software. > > Overall, I'd say it's a great time saver. There is less training time required for staff. Techs and service advisors can jump in quickly. ----- ### "excellent value with its user features, data, and platform" — 5.0/5 > **Brian** | *15 de junho de 2023* | Automotivo | Recommendation rating: 10.0/10 > > **Vantagens**: It is a dream come true especially from where we were before. They have really thought out and launched enough versions by now to have covered the many features that now make my business digital and 'one version of the truth' for accountability and data management. We look professional to our customers and communicate very clearly internally now. Broad range of Automotive Shop topics are covered with this 1 license. > > **Desvantagens**: \#1 issue is whenever some feature is not working as you hope or an improvement to a feature is requested from chat support, they put it back on you to throw it in a future product upgrade ideas pool 100% of the time even if it's behaving today as a feature defect. They should take every issue in Chat Support as an opportunity to improve and deliver it internally with a ticket number. \#2 issue is their data model doesn't have a logical concept for Department. They have store location and they have Category and of the two, we split our ticket line items with Category. There is only 1 report on the whole list of canned reports I can run that splits data by Department aka Category. It would be my dream for each department manager to have a dashboard of daily reports and charts to review. It's not even appropriate to show them data from other areas of the business much less make them filter through data they don't influence. I also found it highly inappropriate from an HR perspective to list employee salaries in the User set up screen. Yes, it allows for valuable profitability reports, but salary should be granted to 1 super admin perhaps or hidden with a password to view. \#3 issue is really the apps are not that great, buggy and limiting. We eventually just had Techs log into the website from a mobile phone and we gave older employees big tablets. There also should be a native language button given the Hispanics employed in this industry, but we use google translate for now > > I interviewed them and all their competitors thoroughly. The Shopmonkey sales and support are top tier and I was more demanding in my questions from my prior background as a CIO over data warehouses, analytical software, and data model designs. The SM team put my fears at ease and I was confident they had been through enough years of development to have the bugs out, but were clearly in the modern age of cloud data management and are eager to keep improving. Their other competitors were either milking an outdated system or running with errors on a newer platform. ----- Page: 1 / 12\ Seguinte: [Next page](https://www.capterra.pt/software/169022/shopmonkey?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/169022/shopmonkey) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data