--- description: Tudo sobre thinQ: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: thinQ - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas de Telefonia](/directory/30084/telephony/software) > [thinQ](/software/168289/thinq) # thinQ Canonical: https://www.capterra.pt/software/168289/thinq > O thinQ oferece controle completo sobre todos os aspectos das comunicações de entrada e saída de uma empresa dentro de uma plataforma em nuvem eficiente. > > Verdict: Rated **5.0/5** by 5 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa thinQ? Operadoras independentes, provedores de VoIP, grandes corporações, centrais de atendimento, faculdades, hospitais. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **5.0/5** | 5 Avaliações | | Praticidade | 5.0/5 | Based on overall reviews | | Suporte ao cliente | 5.0/5 | Based on overall reviews | | Relação qualidade/preço | 5.0/5 | Based on overall reviews | | Recursos | 4.6/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: thinQ - **Location**: Raleigh, EUA - **Founded**: 2009 ## Commercial Context - **Preço inicial**: 0,01 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500 - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Available Countries**: Canadá, Estados Unidos, Reino Unido ## Recursos - Alertas/notificações - Audio/Video Conferencing - Bate-papo/Mensagens instantâneas - Distribuição automática de chamadas - Entroncamento SIP - Extensões virtuais - Gestão da comunicação - Gestão de call centers - Gravação de chamadas - Grupos de chamadas - IVR - Integração de telefonia por computador - Painel de atividades - Rastreamento de chamadas - Relatórios e análise de dados - Relatórios e estatística - Roteamento de chamadas - Third-Party Integrations - VoIP ## Integrations (5 total) - 3CX - Asterisk - Plivo - SignalWire - Twilio ## Opções de suporte - Email/Help Desk - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Sistemas de Telefonia](https://www.capterra.pt/directory/30084/telephony/software) ## Categorias relacionadas - [Sistemas de Telefonia](https://www.capterra.pt/directory/30084/telephony/software) - [Sistemas VoIP](https://www.capterra.pt/directory/30940/voip/software) - [Software Cloud PBX](https://www.capterra.pt/directory/31102/cloud-pbx/software) - [Software de Comunicação na Nuvem](https://www.capterra.pt/directory/31362/cloud-communication-platform/software) ## Alternativas 1. [LiveAgent](https://www.capterra.pt/software/102188/liveagent) — 4.7/5 (1777 reviews) 2. [JustCall](https://www.capterra.pt/software/157853/justcall) — 4.1/5 (224 reviews) 3. [CloudTalk](https://www.capterra.pt/software/182004/cloudtalk) — 4.4/5 (268 reviews) 4. [Freshcaller](https://www.capterra.pt/software/165078/freshcaller) — 4.0/5 (35 reviews) 5. [Bitrix24](https://www.capterra.pt/software/113540/bitrix24) — 4.2/5 (989 reviews) ## Avaliações ### "thinQ allows me to have complete control of my call routing" — 5.0/5 > **Shelly** | *10 de novembro de 2017* | Telecomunicações | Recommendation rating: 10.0/10 > > **Vantagens**: Ease of use and control via the web portal. I can add or remove numbers and control where they are routed. No need to make a call and wait for a change to be made. > > **Desvantagens**: Reporting - there are no details or ease of use for the reporting. We provide numbers for our clients and would like to be able to see the details and costs per number. > > I can add numbers and provide service to my clients within minutes\! ----- ### "Thinq Delivers a Quality Product" — 5.0/5 > **David** | *9 de novembro de 2017* | Rede de computadores | Recommendation rating: 10.0/10 > > **Vantagens**: High-quality Software I talk to a real person who I have a relationship with when I call Price is always on the low side even though their quality is high > > **Desvantagens**: There are interface elements and design concepts that should be combined differently for ease of conceptualization or clarity of function. To do what we want to do, we have to bounce around the software quite a bit. At a certain point, we will need to code our own interface in order to keep track of our clients if Thinq doesn't organize it better. > > A great product at a good price. ----- ### "I have had a great experience with ThinQ. It is very easy to use." — 5.0/5 > **Josh** | *13 de novembro de 2017* | Telecomunicações | Recommendation rating: 8.0/10 > > **Vantagens**: Being able to select the carriers I would like to use and make changes as needed are great\! It makes my job easier and I am able to do more. > > **Desvantagens**: I would like the diagnostics to be easier. I have UTC on mine but I would prefer if it would let me select my own timezone. > > I am able to see more past my network. It is very helpful for troubleshooting. I also have more control. ----- ### "Great company to work with. Can always talk to a real person." — 5.0/5 > **Trent** | *13 de novembro de 2017* | Recommendation rating: 10.0/10 > > **Vantagens**: Switched to Thinq mainly to have an auto fail over in case my main routing was down. Their interface is easy to use and straight forward and even thought it wasn't the main reason I switched we are saving money on our in bound and out bound calls too\! With Thinq you are in control of your calls not the other way around. > > **Desvantagens**: The only con I have is the inbound and outbound website are currently not combined and you need two logins but I know they are working on combining them. ----- ### "Good quality software for anyone" — 5.0/5 > **Angelica** | *7 de junho de 2021* | Bens de consumo | Recommendation rating: 10.0/10 > > **Vantagens**: It’s user friendly and great quality. Everything you need in one place. inbound and outbound voice calls, sms/mms text messaging at scale. You can create your own outbound routing profile this is super helpful. > > **Desvantagens**: So far I have no complaints. The software relievers everything it says it does. I have not ran into any glitches or issues. > > My overall experience as been a good one. Definitely a quality software that I would recommend. ## Links - [View on Capterra](https://www.capterra.pt/software/168289/thinq) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data