Conheça o OnPay
As empresas em crescimento usam o OnPay para folha de pagamento e RH. Além de receber as melhores avaliações dos clientes da Capterra, a Entrepreneur diz que "é um sistema fácil, rápido e compatível com dispositivos móveis que não exige uma curva de aprendizado acentuada". Pague funcionários rapidamente, automatize impostos e registros, e adicione a folha de pagamento ao QuickBooks ou Xero instantaneamente. Apenas US$ 36,00, mais US$ 4,00 por funcionário (e sem taxas ocultas), para execuções de pagamento ilimitadas.
A taxa mensal também inclui um conjunto completo de ferramentas de RH e a opção de adicionar benefícios em todos os 50 estados.
Quem usa o OnPay?
Pessoas que pensam que folha de pagamento e impostos não deveriam ser tão difíceis. O OnPay simplifica a folha de pagamento, automatiza e garante registros e pagamentos de impostos, sincroniza-se com Xero e QuickBooks, além de ser capaz até mesmo de processar benefícios.
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Avaliações do OnPay
OnPay User Review
Payroll for our company is handled via OnPay
Comentários: Payroll is processed, taxes are paid and filed, and year-end reports are generated all through OnPay. The reason I went with OnPay is that they provide a turnkey service at a reasonable price. The onboarding process was painless, and customer service has been superb.
Thanks to OnPay, I can now run all of my commissions once a week, which is considerably more convenient for both my clients and my team. After a lot of research, I settled on OnPay, and I couldn't be happier with my decision. It was smooth sailing all the way through the transfer they facilitated for me in the middle of last year.
I'd like new hires to use the app to fill out more information, such as their Emergency Contact information. Instead than needing to log in and check, it would be great to be alerted when a candidate has accepted a proposal.
The best payroll service available!
Comentários: We've had state tax issues that OnPay has navigated us through, and every issue we've had, they've quickly replied and resolved the matter.
OnPay is easy to use, and our employees love how easy they can manage their profiles.
The only thing we wish that OnPay did was automatically deduct payroll. Other than that, it's an excellent product, with outstanding customer service.
Product is "meh", Customer Support is subpar.
Comentários: On-boarding was great while in the actual software. A day later I received a support e-mail welcoming me to OnPay and asked me a few questions to understand how I was going to use the product and help me get up and running faster. Nowhere in that e-mail did it state a response was required and if I didn't respond I would forfeit the capability of direct deposit. I have since attempted to get that capability via support ticket no less than 5 times to never get a response from OnPay. The software usability is ok. I don't find it as user friendly as it could be. Simple things like a getting a payroll summary after the fact seem impossible. I can get check reprints but once I exit out of the payroll run I cannot seem to get that PDF of the payroll summary. I spent an hour one evening looking to no avail. The dashboard is "meh". Customization is almost non-existent. There is stuff there I'd like to remove but can't and stuff I want there that isn't available. For on-boarding a new employee... you can create a task to have the employee complete the I9 online and have a supervisor review it. However, I still have been unable to find that I9 to review it. If the employee loses or deletes their invite, you have to delete the invite and recreate it.. you can't simply resend the invite. Sometime I suffer from OCD and if the employee misspells a street name or is inconsistent in capitalization you can't correct it or you delete all the W4 data the employee typed in.
I was able to get up in running and execute an actual payroll in less than an hour. No two to three week, multi-step jump hooping process like competitors (Wagepoint, for example.)
The customer support is awful. I send e-mail after e-mail to their customer support addresses and never get a response. When I finally get a hold of someone they say they have no record of getting my e-mails. Yet when I respond to their e-mails they get them just fine. The last time they opened a ticket on their side I asked them to look into why I could not open tickets via e-mail. Absolutely no response. At the end of December they sent an e-mail asking me how likely I was to recommend OnPay. On a scale of 0 to 10, I gave them 0. The prompted to me as to why. My response was that they never respond to my support requests. At the end of the form they stated someone would investigate and get in touch with me shortly. A few moments later I received a blank/empty support ticket. I thought "finally, we'll get this fixed." A week passed.. the two... So I responded to the blank support ticket asking for an update. Nothing.
Resposta do OnPay
há 2 anos
Hi Lowell. We're sorry you haven't gotten the support you need from us. Someone from our team will be reaching out shortly to make sure all your questions are answered. If you need help sooner, we're always here during business hours: 877-328-6505.
OnPay is great for my non-profit
Comentários: OnPay's system frees up time for us to be able to do our work without a lot of the manual processes of setting up and paying employees and taxes in each state. It is so fast and easy now!
OnPay sends invitation so employees and contractors can onboard themselves; it easy to change pay rates or benefits for employees; the standard reports are very helpful and well laid out; it's so great that OnPay handles all of my tax payments to four different states; end of year reporting is so simples and employees can log in and see their forms without admin help; monthly charges only for those employees/ contractors who get paid that month
Better help documentation or maybe info blurbs on how to make changes to a pay run at various stages, or how to delete and restart, or how to run the payroll run with the employees that were missed
Exceptional Payroll Software
Comentários: Everything about payroll is a nightmare for any business, but more importantly for small business in America. Since we are working throughout many states and cities across the country, OnPay makes this all so simplistic and easy to maintain compliances.
Simplistic integration with our existing employee database, user friendly to add new employees and contractors, Customer service is exceptional when called upon for help.
Cost is a bit on the high side, but I attribute this to the outstanding support and ease of use. Both factors which are paramount for our industry and the constant changes from state to state regarding payroll reporting etc.