--- description: Tudo sobre ShipBob: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ShipBob - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas de Expedição](/directory/30104/shipping/software) > [ShipBob](/software/166529/shipbob) # ShipBob Canonical: https://www.capterra.pt/software/166529/shipbob Page: 1 / 6\ Seguinte: [Next page](https://www.capterra.pt/software/166529/shipbob?page=2) > O ShipBob fornece remessas e logística no dia seguinte e em dois dias para marcas de comércio eletrônico em rápido crescimento por meio de software e centros de atendimento distribuídos. > > Verdict: Rated **3.6/5** by 107 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa ShipBob? O ShipBob fornece serviços de entrega e atendimento para empresas de comércio eletrônico. Uma solução de atendimento dimensionável e fácil de usar que ajuda as empresas de comércio eletrônico a realizar logística em escala no nível da Amazon. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **3.6/5** | 107 Avaliações | | Praticidade | 3.9/5 | Based on overall reviews | | Suporte ao cliente | 3.6/5 | Based on overall reviews | | Relação qualidade/preço | 3.4/5 | Based on overall reviews | | Recursos | 3.7/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: ShipBob - **Location**: Chicago, EUA - **Founded**: 2014 ## Commercial Context - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Available Countries**: Alemanha, Austrália, Canadá, Estados Unidos, França, Irlanda, Nova Zelândia, Países Baixos, Polónia, Reino Unido ## Recursos - Alertas/notificações - Atendimento do pedido - Barcode/Ticket Scanning - Cobrança e faturamento - Controle de estoque - Cálculo do preço de envio - Envio aéreo - Etiquetas de remessas - Gerenciamento de faturas - Gerenciamento de pedidos de compra - Gestão 3PL - Gestão de armazéns - Gestão de comércio eletrônico - Gestão de devoluções - Gestão de entrega - Gestão de estoques - Gestão de importação/exportação - Gestão de pedidos - Gestão de remessas - Gestão de renovações de pedidos - Painel de atividades - Previsão - Rastreamento de entrega - Rastreamento de estoque - Rastreamento de pedidos - Rastreamento de remessas - Real-Time Data - Real-Time Updates - Relatórios e análise de dados - Third-Party Integrations - Transporte terrestre - Várias localizações ## Integrations (71 total) - Adobe Commerce - AfterShip - Airwallex - Attentive - Avalara - BigCommerce - Brightpearl - Brijj - CartHook - ChannelEngine - Cin7 Omni - Cymbio - EasyPost - EcoCart - Extensiv Integration Manager ... and 56 more integrations ## Opções de suporte - Email/Help Desk - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas de Expedição](https://www.capterra.pt/directory/30104/shipping/software) ## Categorias relacionadas - [Sistemas de Expedição](https://www.capterra.pt/directory/30104/shipping/software) - [Software de Gerenciamento de Pedidos](https://www.capterra.pt/directory/30225/order-management/software) - [Software de Gestão de Armazéns](https://www.capterra.pt/directory/30005/warehouse-management/software) - [Software de Gestão de Cadeia de Abastecimento](https://www.capterra.pt/directory/4/supply-chain-management/software) - [Software de Gestão de Estoque](https://www.capterra.pt/directory/30006/inventory-management/software) ## Alternativas 1. [Booqable](https://www.capterra.pt/software/138689/booqable) — 4.8/5 (1195 reviews) 2. [Sortly](https://www.capterra.pt/software/169199/sortly-pro) — 4.5/5 (957 reviews) 3. [Restroworks Inventory Management](https://www.capterra.pt/software/214036/Restroworks-Inventory-Management) — 4.8/5 (452 reviews) 4. [Fishbowl](https://www.capterra.pt/software/123794/fishbowl) — 4.2/5 (1132 reviews) 5. [NetSuite](https://www.capterra.pt/software/135757/netsuite) — 4.2/5 (2077 reviews) ## Avaliações ### "Fast and accurate 3PL" — 5.0/5 > **Charlotte** | *27 de julho de 2026* | Suprimentos e equipamentos para empresas | Recommendation rating: 10.0/10 > > **Vantagens**: We used ShipBob for a year for inventory management and 3PL services before relocating our company to Texas. They were ridiculously fast and accurate with shipping. > > **Desvantagens**: Costs ran higher than managing fulfillment in-house, and we ran into some challenges integrating with NetSuite. > > I'd recommend ShipBob to any business that isn't interested in or capable of managing its own fulfillment. ----- ### "Overall Thoughts About ShipBob Experience" — 5.0/5 > **Jazmen** | *18 de setembro de 2019* | Bens de consumo | Recommendation rating: 8.0/10 > > **Vantagens**: User friendly software. Customer support is reliable \& transparent. > > **Desvantagens**: Sometimes the response is slow with loading pages. > > I have been in partnership with ShipBob for 2 years now. Overall my experience has been a positive one. There have been hiccups throughout the years but what I appreciate about ShipBob the most is that they’re always willing to correct any mishaps. ----- ### "Ok Tech, terrible fulfilment and support processes" — 1.0/5 > **Avaliador Verificado** | *20 de julho de 2026* | Varejistas | Recommendation rating: 1.0/10 > > **Vantagens**: ShipBob provides a user-friendly dashboard, useful integrations with e-commerce platforms, and access to multiple fulfilment centres. Order tracking, inventory visibility, and shipping label management are generally straightforward. The platform has the potential to be a strong solution for growing international businesses. > > **Desvantagens**: The biggest issue has been inconsistent operational execution. We have experienced delayed receiving, inventory that could not be located, slow internal transfers, and a lack of urgency when ShipBob has made an error. Customer support often relies heavily on false service-level agreements (they start and stop the clock whenever suits them - delusion), even when the issue has been caused internally and is materially affecting sales and customers. Escalations can involve repeated scripted apologies but limited ownership, clear timelines, or proactive communication. Inventory receiving and warehouse communication need significant improvement. When stock is delayed or misplaced, the merchant is left repeatedly following up while orders, revenue, and customer relationships are affected. Considering the overall cost of the service, the level of accountability and support has not consistently represented good value for money. > > ShipBob has a good technology platform and fulfilment network, but our experience has been undermined by operational problems and inconsistent support. The system is relatively easy to learn, and the dashboard makes it convenient to manage orders, inventory, and shipments. However, fulfilment software is only valuable when the physical warehouse operations are reliable. We have experienced serious receiving delays, inventory issues, and poor communication during urgent situations. When errors occur, it can be difficult to find someone who will take direct ownership and drive the matter through to resolution. Too often, the response has focused on standard timelines rather than the commercial impact on our business. ShipBob could be a strong fulfilment partner, but it needs better warehouse controls, faster escalation procedures, clearer communication, and greater accountability when service failures occur. ----- ### "Great platform for those starting with fulfillment" — 5.0/5 > **Louisa** | *26 de agosto de 2019* | E-Learning | Recommendation rating: 10.0/10 > > **Vantagens**: The dashboard is easy to use. Customer service is great and answers all of my questions quickly. > > **Desvantagens**: Order and product pages load slowly. I've had issues with posters getting damaged in shipping. > > Shipbob was a great and budget-friendly resource for my company's needs. We needed a fulfillment center that was easy to work with and didn't have too many requirements around how to package items for shipping. Shipping rates are fair and support is always willing to audit our orders for any discrepancies. I only have positive things to say about Shipbob and recommend them for any company who's looking for a fulfillment center. ----- ### "What we used to do with what felt like five tools, we can now do with one\!" — 5.0/5 > **Valary** | *20 de agosto de 2026* | Saúde, bem-estar e condicionamento físico | Recommendation rating: 9.0/10 > > **Vantagens**: The efficiency gains in our shipping process allow us to improve our customer service by shortening delivery times and providing greater transparency throughout the entire shipping process. Furthermore, we use ShipBob's analytics tools to review our shipping data. This analysis helps us identify areas where we can optimize processes, whether to reduce costs or improve delivery times. > > **Desvantagens**: The options for visual customization could be more varied. Additionally, a way to control email sending would be desirable. However, I don't see any other disadvantages. > > ShipBob isn't just a shipping tool for us; it's the Swiss Army Knife of our logistics. From shipping labels to shipment tracking and returns, ShipBob brings everything together on one platform. We use it to reliably and quickly deliver all our products, from incontinence supplies to wound care products. This saves time and hassle, especially with sensitive products. ----- Page: 1 / 6\ Seguinte: [Next page](https://www.capterra.pt/software/166529/shipbob?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/166529/shipbob) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data