--- description: Tudo sobre Zadarma: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zadarma - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas de Telefonia Empresarial](/directory/31101/business-phone-systems/software) > [Zadarma](/software/166095/zadarma) # Zadarma Canonical: https://www.capterra.pt/software/166095/zadarma Page: 1 / 4\ Seguinte: [Next page](https://www.capterra.pt/software/166095/zadarma?page=2) > Uma nova geração de VoIP para o seu negócio, oferecendo números de telefone virtual, PBX na nuvem e muito mais. Economize até 90% nas contas de telefone. > > Verdict: Rated **3.8/5** by 71 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Zadarma? Indivíduos, pequenas, médias e grandes empresas. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **3.8/5** | 71 Avaliações | | Praticidade | 3.7/5 | Based on overall reviews | | Suporte ao cliente | 3.2/5 | Based on overall reviews | | Relação qualidade/preço | 3.7/5 | Based on overall reviews | | Recursos | 3.8/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Zadarma - **Location**: Bourgas, Bulgária - **Founded**: 2006 ## Commercial Context - **Preço inicial**: 0,00 US$ - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Windows (local), Linux (local), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, espanhol, francês, inglês, polaco, português, russo, ucraniano - **Available Countries**: Alemanha, Austrália, Brasil, Bulgária, Canadá, Espanha, Estados Unidos, França, Irlanda, Israel, Japão, México, Nova Zelândia, Países Baixos, Reino Unido, Suíça ## Recursos - Acesso para Celular - Alertas/notificações - Audio/Video Conferencing - CRM - Conferências - Discador automático - Distribuição automática de chamadas - Entroncamento SIP - Extensões virtuais - Gerenciamento de contatos - Gerenciamento de e-mails - Gestão da comunicação - Gestão de call centers - Gestão de filas - Gestão de leads - Gestão de tarefas - Gestão do fluxo de trabalho - Gestão do pipeline de vendas - Gravação de chamadas - Grupos de chamadas - IVR - Identificador de chamadas - Importação/exportação de dados - Integração de telefonia por computador - Mensagens por voz - Monitoração de chamadas - PBX - Painel - Qualificação de leads - Rastreamento de chamadas - Rastreamento de conversão - Registro de chamadas - Relatório de chamadas - Relatórios e análise de dados - Relatórios e estatística - Roteamento de chamadas - Roteirização de chamadas - Third-Party Integrations - Transferência de chamadas - VoIP ## Integrations (12 total) - Bitrix24 - HubSpot CRM - Kommo - MS Dynamics - Meta for Business - Microsoft Teams - Salesforce Sales Cloud - Shopify - Slack - Telegram - Zendesk Suite - Zoho CRM ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas de Telefonia Empresarial](https://www.capterra.pt/directory/31101/business-phone-systems/software) ## Categorias relacionadas - [Sistemas de Telefonia Empresarial](https://www.capterra.pt/directory/31101/business-phone-systems/software) - [Sistemas de Telefonia](https://www.capterra.pt/directory/30084/telephony/software) - [Software Cloud PBX](https://www.capterra.pt/directory/31102/cloud-pbx/software) - [Sistemas de Call Center](https://www.capterra.pt/directory/30007/call-center/software) - [Sistemas CRM](https://www.capterra.pt/directory/2/customer-relationship-management/software) ## Alternativas 1. [3CX](https://www.capterra.pt/software/158704/3cx) — 4.4/5 (468 reviews) 2. [VoIP.ms](https://www.capterra.pt/software/203084/voip-ms) — 4.8/5 (698 reviews) 3. [Nextiva](https://www.capterra.pt/software/175788/nextiva) — 4.6/5 (919 reviews) 4. [Zoom Workplace](https://www.capterra.pt/software/144037/zoom-video-conferencing) — 4.6/5 (14687 reviews) 5. [Telnyx Suite](https://www.capterra.pt/software/173804/telnyx) — 4.7/5 (196 reviews) ## Avaliações ### "The best page for voip services and international number" — 5.0/5 > **Jhon Jaiver** | *1 de abril de 2022* | Publicidade e marketing | Recommendation rating: 10.0/10 > > **Vantagens**: They have a very easy-to-use platform, the number purchase sections are very intuitive and they complement with tutorials to be able to connect everything with your phone, it allows you to redirect calls and have your phone number in the United States among other countries very easily. > > **Desvantagens**: I did not find any, it is very complete, perhaps you can expand the business to other services that are related to numbers and calls > > Best of all, buy my number in the United States with a few steps and receive calls on my conventional phone is the best experience, to make calls also through voip applications you can use your conventional phone for everything. ----- ### "Good long-term choice for international-facing companies" — 5.0/5 > **Avaliador Verificado** | *20 de março de 2026* | Publicidade e marketing | Recommendation rating: 10.0/10 > > **Vantagens**: Local numbers in different countries made a real difference in how clients perceive us. Inbound call volume increased because people are more comfortable dialing a familiar number. Routing those calls to a central team works smoothly, regardless of where staff are physically located. Outbound calls are reasonably priced, and call quality has been consistent even when staff work remotely or travel frequently. > > **Desvantagens**: Understanding which destinations are included in bundled minutes versus billed separately takes attention. We had a few surprises early on before we learned to check call reports more carefully. > > We run a service business with clients in several countries, and we chose Zadarma mainly for international numbers. Over time, we expanded our use to almost all phone-related communication. ----- ### "Practical and easy to use solution for managing daily business communication" — 5.0/5 > **Avaliador Verificado** | *27 de agosto de 2026* | Publicidade e marketing | Recommendation rating: 9.0/10 > > **Vantagens**: We appreciated how straightforward the setup process was, along with features like call forwarding and virtual numbers that made communication easier to manage. > > **Desvantagens**: The platform already provides a solid feature set for regular usage, and a few additional reporting options could make long-term tracking even more convenient. > > Our team started using Zadarma to simplify our communication setup, and it has been working well in our day-to-day operations. The platform handles calling functions reliably and helped us organize communication more efficiently compared to our previous setup. It also felt easy enough for our team members to start using without needing extensive training. ----- ### "zadarma2112" — 3.0/5 > **Denis** | *29 de setembro de 2026* | Transporte rodoviário e ferroviário | Recommendation rating: 6.0/10 > > **Vantagens**: Competitive pricing and low international calling costs. Rich feature set, including a free Cloud PBX offering. > > **Desvantagens**: Customer support responsiveness can be inconsistent. Initial setup and integrations may require technical knowledge. > > Zadarma is a good budget-friendly business phone and VoIP platform, especially for organizations that need international numbers, cloud telephony, and basic contact center functionality. ----- ### "Reliable communication platform for handling business calls more efficiently" — 5.0/5 > **Avaliador Verificado** | *13 de julho de 2026* | Publicidade e marketing | Recommendation rating: 10.0/10 > > **Vantagens**: We like the availability of virtual numbers and call routing options since they gave us more flexibility in setting up communication according to our business requirements. > > **Desvantagens**: The platform already covers most of our daily needs well and having a few more onboarding resources could make the initial set up process events more of a new users. > > We started using the Zadarma to manage our business communication more effectively especially for handling incoming and outgoing calls across different teams so far the experience and has been smooth and it help us reduce the complexity of managing called through separate systems the setup process was easier than expected and once everything was configured the platform work consists for a daily operations. ----- Page: 1 / 4\ Seguinte: [Next page](https://www.capterra.pt/software/166095/zadarma?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/166095/zadarma) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data