---
description: Tudo sobre NinjaOne: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: NinjaOne - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Gestão de Patches Informáticos](/directory/10017/patch-management/software) > [NinjaOne](/software/165889/ninjaone)

# NinjaOne

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> O NinjaOne é uma solução de operações de TI tudo-em-um fácil de usar para MSPs e profissionais de TI.
> 
> Verdict: Rated **4.7/5** by 288 users. Top-rated for **Probabilidade de recomendação**.

-----

## Resumo

### Quem usa NinjaOne?

Para profissionais de TI que precisam de resposta instantânea a problemas do usuário e protegem seus ambientes de TI.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.7/5** | 288 Avaliações |
| Praticidade | 4.7/5 | Based on overall reviews |
| Suporte ao cliente | 4.7/5 | Based on overall reviews |
| Relação qualidade/preço | 4.6/5 | Based on overall reviews |
| Recursos | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: NinjaOne
- **Location**: San Francisco, EUA
- **Founded**: 2013

## Commercial Context

- **Modelo de preços**:  (Teste Grátis)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: alemão, dinamarquês, espanhol, francês, inglês, italiano, neerlandês, norueguês, polaco, português, russo, sueco
- **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 210 more

## Recursos

- Acesso remoto e monitoramento
- Acesso sem supervisão
- Acompanhamento de atividades
- Agendamento de backup
- Alertas/notificações
- Antivírus
- Análise de rede
- Armazenamento de dados seguros
- Backup incremental
- Backup na nuvem
- Bate-papo em tempo real
- Bate-papo/Mensagens instantâneas
- Compartilhamento de tela
- Compressão
- Controle e acesso remoto
- Criptografia
- Digitalização automática
- Firewalls
- Gerenciamento da implantação
- Gerenciamento de aplicativos
- Gerenciamento de apps
- Gerenciamento de correções
- Gerenciamento de documentação
- Gerenciamento de segurança
- Gerenciamento de software
- Gestão da base de conhecimento
- Gestão de estoques
- Gestão de incidentes
- Gestão de tarefas
- Gestão de terminais
- Gestão de toda a rede
- Implantação Automática de Atualizações
- Indicadores de desempenho
- Modelos
- Monitoramento
- Monitoramento de atividades
- Para MSPs (Serviços gerenciados)
- Portal de autoatendimento
- Protocolo simples de gerência de rede (SNMP)
- Rastreamento de recursos
- Real-Time Data
- Real-Time Monitoring
- Relatórios de TI
- Resposta a Ameaças
- Scanner de vulnerabilidades
- Segurança de aplicativos
- Segurança de dados
- Suporte do cliente
- Testes de disponibilidade
- VPN

... and 61 more features

## Integrations (35 total)

- Accelo
- Autotask PSA
- Bitdefender GravityZone
- BrightGauge
- Cisco Duo
- Computicate PSA
- ConnectWise PSA
- CrowdStrike
- DeskDay
- Gradient
- HaloPSA
- Harmony
- IT Glue
- IT Portal
- Liongard

... and 20 more integrations

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Software de Gestão de Patches Informáticos](https://www.capterra.pt/directory/10017/patch-management/software)

## Categorias relacionadas

- [Programas de Monitoramento de Sites](https://www.capterra.pt/directory/10021/website-monitoring/software)
- [Software MSP](https://www.capterra.pt/directory/30921/msp/software)
- [Programas de Assistência Remota](https://www.capterra.pt/directory/30928/remote-support/software)
- [Ferramentas de TI](https://www.capterra.pt/directory/10001/it-management/software)
- [Software de Gestão de Patches Informáticos](https://www.capterra.pt/directory/10017/patch-management/software)

## Alternativas

1. [ManageEngine Endpoint Central](https://www.capterra.pt/software/170018/manageengine-desktop-central) — 4.6/5 (1645 reviews)
2. [Action1](https://www.capterra.pt/software/180609/action1-rmm) — 4.9/5 (237 reviews)
3. [Pulseway](https://www.capterra.pt/software/141792/pulseway) — 4.7/5 (310 reviews)
4. [Atera](https://www.capterra.pt/software/144309/atera) — 4.5/5 (448 reviews)
5. [PDQ Deploy & Inventory](https://www.capterra.pt/software/174535/pdq-deploy) — 4.8/5 (341 reviews)

## Avaliações

### "Vale a pena experimentar." — 4.0/5

> **Alexandrino** | *11 de julho de 2025* | Cosmético | Recommendation rating: 4.0/10
> 
> **Vantagens**: Simplicidade nas operações, ajustado para os sistemas android, não põe o telefone pesado, é prático e facilita usuários iniciantes.
> 
> **Desvantagens**: O sistema de verificação de emails e sua consequentemente proteção não são bastante optimizados para os perigos do mercado de hoje.
> 
> É prático e com mais actualizações será ainda melhor. Facilita até para usuários menos instruídos e ajudando-os a proteger seus android.

-----

### "Easy to Use and Reliable IT Management Tool" — 4.0/5

> **Smita** | *31 de janeiro de 2026* | Serviços e tecnologia da informação | Recommendation rating: 9.0/10
> 
> **Vantagens**: NinjaOne is a easy to use and time saving tool that offers a  great value for IT teams or  It features fast remote access even on slow connections simple ticket management and useful alerts for proactive support. With quick and friendly customer service it makes daily IT work efficient and reliable.
> 
> **Desvantagens**: New users might find a initial setup and advanced features slightly confusing without guidance and also while minor bugs occur occasionally they are usually fixed quickly..
> 
> My overall experience with a NinjaOne has been very positive and  It is a reliable tool for daily IT operations that helps a manage devices, monitor systems, and resolve issues from one place. With the smooth remote access and organized ticket handling and also its improves productivity and reduces manual work for IT teams.

-----

### "NinjaOne Simplifies IT Operations" — 4.0/5

> **Steve** | *9 de setembro de 2025* | Hospitais e Saúde | Recommendation rating: 9.0/10
> 
> **Vantagens**: The product offers a seamless deployment process. Easily deployable with minimal effort and Deploy in minutes, not hours
> 
> **Desvantagens**: The solution should provide expanded support for on-premises backups. The current backup solution would benefit from additional on-premises backup options
> 
> NinjaOne has provided a reliable and user-friendly solution for managing systems. The dashboard is clean, reporting is effective, and deployment is straightforward. It has streamlined IT operations and reduced overhead.

-----

### "NinjaOne - Customer service Nightmare and total money grab" — 1.0/5

> **Robert** | *5 de março de 2025* | Hospitais e Saúde | Recommendation rating: 1.0/10
> 
> **Vantagens**: Screen share/connect software runs smooth and efficient
> 
> **Desvantagens**: Mobile support&#10;Billing&#10;Account Manager&#10;Reporting&#10;Automation anything&#10;Scripts fail all the time
> 
> We have been using NinjaOne since 2020. While the software served as a decent starting RMM, it often fell short of the promises made, such as the integration with Bitdefender GravityZone and market-comparable pricing for backup solutions. Additionally, it took over three months to discontinue services that were no longer available as add-ons within the portal.&#10;&#10;As an MSP, we experienced fluctuations in our monthly usage. Despite being sold on a per-seat model, the subscription-based contract required us to notify them five days in advance of any changes. On January 10th, I informed  \[sensitive content hidden\], our account manager, via email and phone that we would be transitioning to ConnectWise. I emphasized the need to avoid penalties due to the five-day notification requirement.&#10;&#10;By March, NinjaOne expressed surprise and delayed the transition by almost three weeks, attempting to extend it beyond the five-day period to charge us for endpoints we no longer had installed. Despite having zero endpoints, they claimed we did not provide a 60-day notice.&#10;&#10;I advise caution when dealing with NinjaOne, especially if your account manager is Jake Hunter. Ensure all communications are documented, as reducing or terminating services can be challenging.

-----

### "NinjaOne is Aces" — 5.0/5

> **scott** | *23 de fevereiro de 2026* | Serviços financeiros | Recommendation rating: 10.0/10
> 
> **Vantagens**: The remote access gives us more than one option. Patch management is a bonus, They constantly update and fix bugs and issues. Support is solid.
> 
> **Desvantagens**: That I can't integrate out Bit Defender license into their platform it need to be purchased through them.
> 
> After having this tool in our environment, it would be tough not to have this tool. This replaced GoTo Assist for us because it had so much more to offer. It's been the best addition to environment we have made in the last 10 years.

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## Links

- [View on Capterra](https://www.capterra.pt/software/165889/ninjaone)

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