--- description: Tudo sobre NinjaOne: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: NinjaOne - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Gestão de Patches Informáticos](/directory/10017/patch-management/software) > [NinjaOne](/software/165889/ninjaone) # NinjaOne Canonical: https://www.capterra.pt/software/165889/ninjaone Page: 1 / 13\ Seguinte: [Next page](https://www.capterra.pt/software/165889/ninjaone?page=2) > O NinjaOne é uma solução de operações de TI tudo-em-um fácil de usar para MSPs e profissionais de TI. > > Verdict: Rated **4.7/5** by 294 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa NinjaOne? Para profissionais de TI que precisam de resposta instantânea a problemas do usuário e protegem seus ambientes de TI. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.7/5** | 294 Avaliações | | Praticidade | 4.7/5 | Based on overall reviews | | Suporte ao cliente | 4.7/5 | Based on overall reviews | | Relação qualidade/preço | 4.6/5 | Based on overall reviews | | Recursos | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: NinjaOne - **Location**: San Francisco, EUA - **Founded**: 2013 ## Commercial Context - **Modelo de preços**: (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, dinamarquês, espanhol, francês, inglês, italiano, neerlandês, norueguês, polaco, português, russo, sueco - **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 210 more ## Recursos - Acesso remoto e monitoramento - Acesso sem supervisão - Acompanhamento de atividades - Agendamento de backup - Alertas/notificações - Antivírus - Análise de rede - Armazenamento de dados seguros - Avaliação de vulnerabilidades - Backup incremental - Backup na nuvem - Bate-papo em tempo real - Bate-papo/Mensagens instantâneas - Compartilhamento de tela - Compressão - Controle e acesso remoto - Criptografia - Digitalização automática - Firewalls - Gerenciamento da implantação - Gerenciamento de aplicativos - Gerenciamento de correções - Gerenciamento de documentação - Gerenciamento de segurança - Gerenciamento de software - Gestão da base de conhecimento - Gestão de conformidade - Gestão de edição - Gestão de estoques - Gestão de políticas - Gestão de tarefas - Gestão de terminais - Gestão de toda a rede - Implantação Automática de Atualizações - Lista negra/branca - Monitoramento - Monitoramento de atividades - Para MSPs (Serviços gerenciados) - Portal de autoatendimento - Rastreamento de recursos - Real-Time Data - Real-Time Monitoring - Recuperação de desastres - Registros de eventos - Relatórios de TI - Resposta a Ameaças - Scanner de vulnerabilidades - Segurança de dados - Suporte do cliente - VPN ... and 80 more features ## Integrations (38 total) - Accelo - Autotask PSA - Bitdefender GravityZone - BrightGauge - Cisco Duo - Computicate PSA - ConnectWise PSA - CrowdStrike - DeskDay - Drata - Gradient - HaloPSA - Harmony - IT Glue - IT Portal ... and 23 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Gestão de Patches Informáticos](https://www.capterra.pt/directory/10017/patch-management/software) ## Categorias relacionadas - [Programas de Monitoramento de Sites](https://www.capterra.pt/directory/10021/website-monitoring/software) - [Software MSP](https://www.capterra.pt/directory/30921/msp/software) - [Programas de Assistência Remota](https://www.capterra.pt/directory/30928/remote-support/software) - [Ferramentas de TI](https://www.capterra.pt/directory/10001/it-management/software) - [Software de Gestão de Patches Informáticos](https://www.capterra.pt/directory/10017/patch-management/software) ## Alternativas 1. [ManageEngine Endpoint Central](https://www.capterra.pt/software/170018/manageengine-desktop-central) — 4.6/5 (1763 reviews) 2. [Action1](https://www.capterra.pt/software/180609/action1-rmm) — 4.9/5 (238 reviews) 3. [Pulseway](https://www.capterra.pt/software/141792/pulseway) — 4.7/5 (310 reviews) 4. [Atera](https://www.capterra.pt/software/144309/atera) — 4.5/5 (449 reviews) 5. [TeamViewer ONE](https://www.capterra.pt/software/122252/teamviewer) — 4.6/5 (11629 reviews) ## Avaliações ### "Vale a pena experimentar." — 4.0/5 > **Alexandrino** | *11 de julho de 2025* | Cosmético | Recommendation rating: 4.0/10 > > **Vantagens**: Simplicidade nas operações, ajustado para os sistemas android, não põe o telefone pesado, é prático e facilita usuários iniciantes. > > **Desvantagens**: O sistema de verificação de emails e sua consequentemente proteção não são bastante optimizados para os perigos do mercado de hoje. > > É prático e com mais actualizações será ainda melhor. Facilita até para usuários menos instruídos e ajudando-os a proteger seus android. ----- ### "Easy to Use and Reliable IT Management Tool" — 4.0/5 > **Smita** | *31 de janeiro de 2026* | Serviços e tecnologia da informação | Recommendation rating: 9.0/10 > > **Vantagens**: NinjaOne is a easy to use and time saving tool that offers a great value for IT teams or It features fast remote access even on slow connections simple ticket management and useful alerts for proactive support. With quick and friendly customer service it makes daily IT work efficient and reliable. > > **Desvantagens**: New users might find a initial setup and advanced features slightly confusing without guidance and also while minor bugs occur occasionally they are usually fixed quickly.. > > My overall experience with a NinjaOne has been very positive and It is a reliable tool for daily IT operations that helps a manage devices, monitor systems, and resolve issues from one place. With the smooth remote access and organized ticket handling and also its improves productivity and reduces manual work for IT teams. ----- ### "NinjaOne will make you the Sensei of your own Dojo" — 5.0/5 > **Tyler** | *3 de março de 2026* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10 > > **Vantagens**: The customization that can be done through NinjaOne is endless\! This is the absolute all-in-one IT management tool. Their built-in remote access tool (Ninja Remote) and screen monitoring is a welcomed addition over competitors and it functions very well. Set up is very easy and straight forward and can be tailored to how you want it to function, for a multitude of locations, clients, organizations, etc. Their customer support is also top notch. Submitting support tickets call all be done directly from the main dashboard and their documentation (Dojo) is easy to navigate and has plenty of resources. > > **Desvantagens**: Some parts of the tool rely on functionalities/apps, whether you actively use them or not. In order to use custom fields, it needs to have the NinjaOne Documentation app enabled in order to function properly. We do not use their documentation app, so there are fields that sit blank. > > I love NinjaOne. This was one of the best decision to move to this platform\! The customization and freedom that we have over this tool is fantastic. Compared to it's competitors, it is not as rigid and allows for some very easy use. Automation is prevalent in this field and NinjaOne allows for us to explore this with no limits. ----- ### "NinjaOne - Customer service Nightmare and total money grab" — 1.0/5 > **Robert** | *5 de março de 2025* | Hospitais e Saúde | Recommendation rating: 1.0/10 > > **Vantagens**: Screen share/connect software runs smooth and efficient > > **Desvantagens**: Mobile support Billing Account Manager Reporting Automation anything Scripts fail all the time > > We have been using NinjaOne since 2020. While the software served as a decent starting RMM, it often fell short of the promises made, such as the integration with Bitdefender GravityZone and market-comparable pricing for backup solutions. Additionally, it took over three months to discontinue services that were no longer available as add-ons within the portal. As an MSP, we experienced fluctuations in our monthly usage. Despite being sold on a per-seat model, the subscription-based contract required us to notify them five days in advance of any changes. On January 10th, I informed \[sensitive content hidden\], our account manager, via email and phone that we would be transitioning to ConnectWise. I emphasized the need to avoid penalties due to the five-day notification requirement. By March, NinjaOne expressed surprise and delayed the transition by almost three weeks, attempting to extend it beyond the five-day period to charge us for endpoints we no longer had installed. Despite having zero endpoints, they claimed we did not provide a 60-day notice. I advise caution when dealing with NinjaOne, especially if your account manager is Jake Hunter. Ensure all communications are documented, as reducing or terminating services can be challenging. ----- ### "Almost perfect" — 5.0/5 > **Nelson** | *9 de março de 2026* | Serviços financeiros | Recommendation rating: 10.0/10 > > **Vantagens**: The agent is very light and can be installed effortlessly by Intune or whichever way you like your organization. The user interface is clear and user, friendly, so monitoring devices, running scripts, software deployments and checking alerts can all be done very simply, without having to search through menus. > > **Desvantagens**: While the limited customization options and complicated policy enforcement can make things a bit confusing, the alerting system and filtering capabilities definitely need to be improved for more effective monitoring. But really, it's not a terrible lineup, it just needs a few adjustments. > > NinjaOne RMM provides a very direct and productive IT management experience, particularly for the teams who like simple tools, quick set, up, and trustworthy automation. People like the straightforward look and the natural way the tasks are designed, which helps to make monitoring, remote access, patching, and other tasks very easy even when the number of computers to be maintained is very big. The great usability and timely help are very much appreciated aspects and are seen as a means for IT teams to be able to tackle the problems fast and lessen their working hours. ----- Page: 1 / 13\ Seguinte: [Next page](https://www.capterra.pt/software/165889/ninjaone?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/165889/ninjaone) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data