---
description: Tudo sobre Mend: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: Mend - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Plataforma de Telemedicina](/directory/30949/telemedicine/software) > [Mend](/software/165634/mend-app)

# Mend

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> Índices de não comparecimento de um dígito: Telessaúde, lembretes de consulta, autoagendamento do paciente e formulários digitais. Um dos mais bem-avaliados pelos clientes.
> 
> Verdict: Rated **4.6/5** by 920 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa Mend?

Apenas para grupos com mais de 10 profissionais da saúde. Especializado em organizações de assistência médica de médio a grande porte. Não é um fornecedor, é um parceiro que guiará você para uma implementação rápida e bem-sucedida.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.6/5** | 920 Avaliações |
| Praticidade | 4.6/5 | Based on overall reviews |
| Suporte ao cliente | 4.6/5 | Based on overall reviews |
| Relação qualidade/preço | 4.5/5 | Based on overall reviews |
| Recursos | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Mendfamily
- **Location**: Orlando, EUA
- **Founded**: 2014

## Commercial Context

- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Available Countries**: Estados Unidos, Ilhas Virgens dos EUA, Porto Rico

## Recursos

- Acesso de histórias clínicas
- Acesso para Celular
- Admissão de pacientes
- Agendamento automatizado
- Agendamento de compromissos
- Agendamento online
- Avaliações iniciais
- Banco de dados de clientes
- Clínica de vários profissionais
- Cobrança de consultas médicas
- Cobrança e faturamento
- Compromissos recorrentes
- Confirmations/Reminders
- Conformidade com HIPAA
- Criação de diagramas
- Educação do paciente
- Email Reminders
- Formulários online
- Formulários personalizáveis
- Gerenciamento de documentos
- Gestão de calendários
- Gestão de compromissos
- Gestão de consultórios
- Gestão de fichas dos pacientes
- Gestão de planos de cuidado
- História clínica eletrônica/informatizada
- Integração de site
- Lembretes
- Lembretes de chamadas
- Mensagens de SMS
- Mensagens instantâneas seguras
- Pagamentos online
- Para fins médicos
- Planejamento do tratamento
- Portal de autoatendimento
- Portal do cliente
- Prescription Renewal
- Processamento de pagamentos
- Questionários para pacientes
- Reagendamento
- Relatórios e análise de dados
- Relatórios e estatística
- Remote Treatment Planning
- Resultados de laboratórios
- Telemedicina
- Therapy Notes
- Third-Party Integrations
- Videoconferência
- Várias localizações

## Integrations (5 total)

- Axonius
- Bitbucket
- Elsevier Pure
- Jenkins
- TeamCity

## Opções de suporte

- Email/Help Desk
- Base de conhecimento

## Category

- [Plataforma de Telemedicina](https://www.capterra.pt/directory/30949/telemedicine/software)

## Categorias relacionadas

- [Plataforma de Telemedicina](https://www.capterra.pt/directory/30949/telemedicine/software)
- [Software para Agendamento de Pacientes](https://www.capterra.pt/directory/33315/patient-scheduling/software)
- [Software para Portal do Paciente](https://www.capterra.pt/directory/30857/patient-portal/software)
- [Software de Gestão de Pacientes](https://www.capterra.pt/directory/30780/patient-management/software)
- [Software de Interação de Pacientes](https://www.capterra.pt/directory/31085/patient-engagement/software)

## Alternativas

1. [Doxy.me](https://www.capterra.pt/software/158461/doxy-me) — 4.6/5 (1227 reviews)
2. [Tebra](https://www.capterra.pt/software/129169/tebra) — 3.9/5 (1385 reviews)
3. [athenaOne](https://www.capterra.pt/software/98735/athenaone) — 3.8/5 (913 reviews)
4. [Jane](https://www.capterra.pt/software/178984/jane-app) — 4.8/5 (536 reviews)
5. [Qualifacts Insync](https://www.capterra.pt/software/144484/insync-emr) — 4.5/5 (392 reviews)

## Avaliações

### "Transforming my healthcare experience forever." — 5.0/5

> **Ronald Abilmar** | *10 de setembro de 2023* | Software | Recommendation rating: 10.0/10
> 
> **Vantagens**: It's great that it has simplified and streamlined my healthcare experience, allowing me to receive the care I need quickly and efficiently.
> 
> **Desvantagens**: Well, sometimes I have experienced some connectivity problems or communication delays when using the platform.
> 
> I love the flexibility it offers by allowing me to communicate with my healthcare providers via messages, video or forms, which perfectly suits my needs and preferences is great.

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### "Establish care" — 5.0/5

> **Cheryl** | *13 de abril de 2025* | Gestão da educação | Recommendation rating: 10.0/10
> 
> **Vantagens**: The convenience and simplicity of the appointment
> 
> **Desvantagens**: Everything went well.  I am happy with my experience
> 
> Great\!\!\! I am very happy with the experience

-----

### "Reoccurring Issues that Never Get Addressed" — 2.0/5

> **Rannon** | *29 de setembro de 2020* | Clínica de saúde mental | Recommendation rating: 1.0/10
> 
> **Vantagens**: The ease of use and certain functionalities are nice, however they don't always work such as the share your screen function is very hit or miss.
> 
> **Desvantagens**: Since we have started on this venture with your organization I constantly hear negative feedback from my clinical staff of 10 providers that client's get dropped from their group, client's can't login due to the email never getting sent out, and my providers getting removed from the group. It appears that anytime the group size is over 8-10 individuals present the platform implodes and becomes very shaky from a performance standpoint. All of my providers have 14-16 clients each group, so every group gets impacted by this. It's not just one of them. I worry about how long this is going to go on for un-addressed. I hold a staffing every week with my providers and it's the first thing they ask about, "when is Mend going to fix this?" They use the tech support line when they have the time to do it, but usually they have found the feedback is never helpful. My providers are very frustrated and I am quite frankly tired of hearing about it. Please, I beg you look into upgrading your servers, software, or whatever you think would fix this issue. It has gone on far too long. It's a running joke about your service with our client's and it's affecting the way people want to engage in virtual care with us.
> 
> Unresponsive and overall bad tech. I would not recommend your service to others in behavioral health. I wish so badly we would switch to Zoom or WebEx. I have been begging our director about this since this has all started 6 months ago. I gave your organization grace and was patient due to all that has been going on, but you have made some steep promises that you could handle this. I don't see you stepping up to the plate to address something so basic around reliability that has me rather upset.

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### "Incredible listener , incredible advice" — 5.0/5

> **Evan** | *7 de fevereiro de 2025* | Clínica de saúde mental | Recommendation rating: 3.0/10
> 
> **Vantagens**: \[sensitive content hidden\] really listened, and that meant a lot to me.. I’ve been holding onto past traumas, and I feel he’s perfect for me to open up to.  It just depends on pricing because I’m really struggling financially.
> 
> **Desvantagens**: \[sensitive content hidden\] listened to me, and complimented me on my level of awareness, willingness to open up , and he is going to try everything to figure out a way for me to take classes without it hurting my pockets..  10 out of 5 stars for him\!

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### "Great service" — 5.0/5

> **Tiffany** | *4 de março de 2025* | Organização cívica e social | Recommendation rating: 10.0/10
> 
> **Vantagens**: Was able to see as well as here and understand more
> 
> **Desvantagens**: The lag in audio n video feed was slightly off
> 
> Great except the audio and video delays.

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## Links

- [View on Capterra](https://www.capterra.pt/software/165634/mend-app)

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| de-AT | <https://www.capterra.at/software/165634/mend-app> |
| de-CH | <https://www.capterra.ch/software/165634/mend-app> |
| en | <https://www.capterra.com/p/165634/Mend-App/> |
| en-AE | <https://www.capterra.ae/software/165634/mend-app> |
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| en-GB | <https://www.capterra.co.uk/software/165634/mend-app> |
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| en-IN | <https://www.capterra.in/software/165634/mend-app> |
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| fr-LU | <https://www.capterra.lu/software/165634/mend-app> |
| it | <https://www.capterra.it/software/165634/mend-app> |
| nl | <https://www.capterra.nl/software/165634/mend-app> |
| nl-BE | <https://www.capterra.be/software/165634/mend-app> |
| pt | <https://www.capterra.com.br/software/165634/mend-app> |
| pt-PT | <https://www.capterra.pt/software/165634/mend-app> |

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