--- description: Tudo sobre Chaport: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Chaport - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Chat ao Vivo](/directory/30797/live-chat/software) > [Chaport](/software/164545/chaport-live-chat) # Chaport Canonical: https://www.capterra.pt/software/164545/chaport-live-chat Page: 1 / 4\ Seguinte: [Next page](https://www.capterra.pt/software/164545/chaport-live-chat?page=2) > Solução de chat ao vivo multicanal com chatbots, base de conhecimento, convites automáticos, transferência de chat entre agentes e chats em grupo. > > Verdict: Rated **4.9/5** by 63 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Chaport? Comércio eletrônico, fornecedores de software e outras empresas que desejam aumentar as vendas conversando com os visitantes do site via chat ao vivo e ajudando-os mais rapidamente. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.9/5** | 63 Avaliações | | Praticidade | 4.9/5 | Based on overall reviews | | Suporte ao cliente | 4.9/5 | Based on overall reviews | | Relação qualidade/preço | 4.8/5 | Based on overall reviews | | Recursos | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Chaport - **Founded**: 2014 ## Commercial Context - **Preço inicial**: 29,00 US$ - **Modelo de preços**: (Free version available) (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500 - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, búlgaro, checo, chinês, chinês tradicional, croata, dinamarquês, eslovaco, esloveno, espanhol, estónio, finlandês, francês, grego, húngaro, indonésio, inglês, italiano, japonês, letão, lituano, neerlandês, norueguês, polaco, português, romeno, russo, sueco, sérvio, sérvio, tailandês, turco, ucraniano, vietnamita - **Available Countries**: Alemanha, Austrália, Brasil, Canadá, China, Espanha, Estados Unidos, Finlândia, França, Grécia, Itália, Japão, México, Nova Zelândia, Portugal, Reino Unido, Rússia, Turquia, Ucrânia, Índia ## Recursos - Acesso para Celular - Autoresponders - Bate-papo ao vivo - Bate-papo com o consumidor em tempo real - Bate-papo proativo - Bate-papo/Mensagens instantâneas - Bot pré-configurado - CRM - Chatbot - Comunicação multicanal - Desenvolvimento sem códigos - Detecção de idioma - Formulário offline - Gerenciamento de e-mails - Gestão da base de conhecimento - Gestão do conhecimento - Histórico de transcrições/chat - Inteligência artificial e aprendizado de máquina - Portal de autoatendimento - Processamento de linguagem natural - Questionários e feedback - Relatórios e análise de dados - Relatórios e estatística - Respostas automáticas - Roteamento automático - Segmentação geográfica - Suporte do cliente - Third-Party Integrations - Transferências/encaminhamento - Vários idiomas ## Integrations (10 total) - Ecwid - Google Analytics 360 - HubSpot CRM - Joomla - Meta for Business - Slack - Telegram - Viber - WordPress - Zapier ## Opções de suporte - Email/Help Desk - Base de conhecimento - Bate-papo ## Category - [Software de Chat ao Vivo](https://www.capterra.pt/directory/30797/live-chat/software) ## Categorias relacionadas - [Software de Chat ao Vivo](https://www.capterra.pt/directory/30797/live-chat/software) - [Plataforma de IA Conversacional](https://www.capterra.pt/directory/31596/conversational-ai-platform/software) - [Software para Chatbots](https://www.capterra.pt/directory/32448/chatbot/software) - [Sistemas de Suporte ao Cliente](https://www.capterra.pt/directory/32315/customer-support/software) - [Sistemas de Atendimento ao Cliente](https://www.capterra.pt/directory/22/customer-service/software) ## Alternativas 1. [LiveAgent](https://www.capterra.pt/software/102188/liveagent) — 4.7/5 (1777 reviews) 2. [Zendesk Suite](https://www.capterra.pt/software/164283/zendesk) — 4.4/5 (4079 reviews) 3. [Tidio](https://www.capterra.pt/software/144040/tidio-chat) — 4.7/5 (590 reviews) 4. [Intercom](https://www.capterra.pt/software/134347/intercom) — 4.5/5 (1132 reviews) 5. [Wati](https://www.capterra.pt/software/204314/wati) — 4.6/5 (203 reviews) ## Avaliações ### "Сovers all needs at the best price" — 5.0/5 > **Sergey** | *17 de agosto de 2021* | Design | Recommendation rating: 10.0/10 > > **Vantagens**: I liked the most the simplicity and the simultaneous power of this product. Chaport has all features that we wanted to have in our early-stage startup, we don't want the live-chat tool to be too complex. An equally important point is the price. in comparison with competitors, it is the best price on the market > > **Desvantagens**: There were some minor issues like rendering in a custom element, we contacted Chaports's support, and they promised to implement this in the next releases. ----- ### "The best out there\!" — 5.0/5 > **Nick** | *29 de janeiro de 2024* | Publicidade e marketing | Recommendation rating: 10.0/10 > > **Vantagens**: Ease of use. flexibility, integrates with all the major platforms\! > > **Desvantagens**: I don't think there is anything to be honest. > > A game changer for our business. We now offer chat services to all our customers. ----- ### "Chaport Live Chat Review" — 4.0/5 > **Mihailo** | *17 de junho de 2019* | Contabilidade | Recommendation rating: 7.0/10 > > **Vantagens**: Very usful software, the best thing about this is multilingual chat widget. Also the price is 0$. You can customize your chat and that is also intresting. > > **Desvantagens**: Installation instructions and requirements are a little bit confusing, but you only need some extra time, and you can use a really intresting software ----- ### "Great Web Chat Functions" — 5.0/5 > **Alyssa** | *15 de abril de 2020* | Construção | Recommendation rating: 10.0/10 > > **Vantagens**: I love that I can schedule my team's hours. I love that we can save responses and that it has brought us more leads than normal. > > **Desvantagens**: I would like it if any data, like phone, email, name and notes were saved to the email when you email a chat transcript to yourself. Downloading a chat just gives me a text file, and it's useless. > > We are able to talk to customers right away, solving problems and sending leads to our team faster than if they had to find our site's contact form. ----- ### "Simple, yet awesome software you must have on your website\!" — 5.0/5 > **Igor** | *6 de setembro de 2019* | Publicidade e marketing | Recommendation rating: 10.0/10 > > **Vantagens**: The things I liked the most is the easy of use, GUI is intuitive and you don't need any training for that. Me and my colleagues use Windows and Android app and it's working flawlessly. You have the ability to customize the look of the chat, sounds, and many more. Installation into WordPress is easy with their plugin. And I must say that their customer support is more than you could wish for\! > > **Desvantagens**: None. Everything is as explained on the website. > > What can I say more than that yesterday we installed the Chaport chat on our website and this morning we got our first lead\! What more would one want? ----- Page: 1 / 4\ Seguinte: [Next page](https://www.capterra.pt/software/164545/chaport-live-chat?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/164545/chaport-live-chat) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data