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Conheça o isolved

A iSolved HCM é uma empresa líder do setor em tecnologia de gerenciamento de capital humano, que reúne as principais funções da força de trabalho em uma plataforma robusta e fácil de usar – o iSolved. Folhas de pagamento, RH, hora e assistência, recrutamento, integração, conformidade de assistência médica automática e inscrição de benefícios são fornecidos a partir de um único aplicativo em nuvem, criado especificamente para o empregador de pequeno a médio porte. Ele alcançou uma participação de mercado rápida com mais de 3 milhões de funcionários e continua crescendo.

Quem usa o isolved?

Empregadores de pequeno e médio porte

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Avaliações do isolved

Pontuação média

Geral
3,9
Praticidade
3,9
Atendimento ao cliente
3,7
Recursos
3,9
Relação qualidade/preço
3,8

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Encontre avaliações segundo pontuações

5
36%
4
38%
3
12%
2
5%
1
9%
Heidi E.
Heidi E.
Lending Processing Assistant Manager, EUA
Usuário do LinkedIn Verificado
Bancos, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Multiple Features

5,0 há 5 anos

Vantagens:

- Forcasting PTO for current and upcoming year. Helps for planning vacations. - Preview Paycheck. Can see the potential breakdown of pay before pay day. - Multiple options for clocking in and lunch breaks.

Desvantagens:

You can access the website via mobile or app but they don’t have all features available.

Lori
Director of Finance, EUA
Ensino fundamental e médio, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

I chose iSolved over ADP

4,0 há 2 meses

Comentários: I have been happy with iSolved. I temporarily switched to ADP because I was told it would serve us better, and I learned quickly it was not the right service for us. I went back to iSolved. There were some hiccups with that, like the pricing went up and we lost one of our services. I like the administration side, but some of the employees struggle with the AEE on the phone (slow connection to punch in/out for example).

Vantagens:

The customer service is more convenient than that of other services I have used in my position, and it's critical that I receive timely answers for payroll and benefits. I also like that I know where to go to find all kinds of reports.

Desvantagens:

I don't like the pricing structure, and I don't like that if we need other service add-ons that the fees are somewhat outrageous depending on the service. I would like to be able to put everything together, we as a non-profit we cannot budget for some of the more exorbitant items (HR help). Some reports are too detailed and don't come in Excel format.

Resposta do isolved

há 2 meses

Hello Lori! Thank you for taking the time to leave this review of isolved. We are happy to hear that our customer service team continues to be a great resource & support system for your business.

Avaliador Verificado
Usuário do LinkedIn Verificado
Alimentação e bebidas, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: GetApp

Most troublesome program ever!

1,0 há 2 semanas Novo

Comentários: bad!

Vantagens:

Nothing about this program works if you can never get into the site.

Desvantagens:

Well getting into the site takes an act of congress.

Alan
Alan
Human Resources Generalist, Peru
Usuário do LinkedIn Verificado
Hospitais e Saúde, 10 000+ funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Payroll processing and HR data entry in one place is great

4,0 há 3 semanas Novo

Comentários: The ability to dial for assistance and receive prompt service is quite convenient. Nobody likes having to wait until the next payday to get paid. Therefore, an immediate response is useful when adjustments and additions need to be made.

Vantagens:

We like that all of our human resource and payroll data can be entered into a single system. For us, technologically speaking, it was a quantum leap into the future. We also appreciate how safe and accessible it is from any location.

Desvantagens:

On occasion, it can be difficult to get your message across. For instance, they want to charge us to make a bespoke report because a system report was updated without our knowledge and is no longer suitable for our purposes.

Madeline
Madeline
HR Manager, EUA
Usuário do LinkedIn Verificado
Serviços financeiros, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Consistent, efficient, and supportive

5,0 há 2 meses

Comentários: My experience over the years has been excellent. Even when concerns come up, they are addressed and resolved professionally and with empathy.

Vantagens:

The iSolved platform is well integrated and easy to use. Most recently, the tax team has been phenomenal is resolving time sensitive issues. Their follow up has been appreciated.

Desvantagens:

What I personally like least makes iSolved one of the reasons it works well. Dealing with different teams for different areas can be a challenge but it provides specialist to expert level support while the help desk centralizes and divvies up the tasks as needed.