Conheça o isolved

A iSolved HCM é uma empresa líder do setor em tecnologia de gerenciamento de capital humano, que reúne as principais funções da força de trabalho em uma plataforma robusta e fácil de usar – o iSolved. Folhas de pagamento, RH, hora e assistência, recrutamento, integração, conformidade de assistência médica automática e inscrição de benefícios são fornecidos a partir de um único aplicativo em nuvem, criado especificamente para o empregador de pequeno a médio porte. Ele alcançou uma participação de mercado rápida com mais de 3 milhões de funcionários e continua crescendo.

Quem usa o isolved?

Empregadores de pequeno e médio porte

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Avaliações do isolved

Pontuação média

Geral
3,9
Praticidade
3,9
Atendimento ao cliente
3,6
Recursos
3,8
Relação qualidade/preço
3,8

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Encontre avaliações segundo pontuações

5
36%
4
38%
3
12%
2
5%
1
9%
Heidi E.
Heidi E.
Lending Processing Assistant Manager, EUA
Usuário do LinkedIn Verificado
Bancos, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Multiple Features

5,0 há 5 anos

Vantagens:

- Forcasting PTO for current and upcoming year. Helps for planning vacations. - Preview Paycheck. Can see the potential breakdown of pay before pay day. - Multiple options for clocking in and lunch breaks.

Desvantagens:

You can access the website via mobile or app but they don’t have all features available.

Tina
HR and Administrative Manager, EUA
Saúde, bem-estar e condicionamento físico, 11 - 50 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

Good choice

4,0 há 2 semanas Novo

Comentários: Positive, we have enjoyed very pleasant and knowledgeable customer service. We can make an online appointment with our account manager, he can share his screen and either fix issues on the spot, show us how to do something or accelerate ongoing issues up the ladder.

Vantagens:

The payroll processing and access for employees is what sold us. We can be confident that payroll is done correctly and precisely.

Desvantagens:

Training, there was so much training up front that it became muddled. Also, too many different screens to access with different screens. As the main admin, I would like to toggle through general areas without signing in again. For some reason, it glitches often when trying to get into share and perform. Also, for Share and Perform, the training has really lacked. We were told we would have the option of a store at the beginning, then told that wouldn't open for a while, until we put it on the back-burner and are having a hard time restarting. Personnel changes and we need each person to receive adequate training.

Sara
Sara
President, EUA
Usuário do LinkedIn Verificado
Seguros, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação
Fonte: GetApp

Poor Customer Service

1,0 há 2 meses Novo

Comentários: really poor customer service

Vantagens:

I do not like I solved - poor customer service

Desvantagens:

Poor customer serviceLooking for a change

Ridhi
HR, EUA
Mineração e metais, 51 - 200 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação
Fonte: SoftwareAdvice

Alternativas consideradas:

Taxes DONE!

4,0 há 2 semanas Novo

Comentários: We use isolved for Time Clock, ACA Pro, Learn Pro, Payroll/HR, Benefits, Time, and Carrier Connections. I love the Quick Hire feature, its user friendly and really fast to enter new employees to payroll and benefits. ACA makes it simple so all is required is double check the benefits and process the rest is completed by isolved and 1095's are mailed to business in less than 72 hours. Learn Pro is great for employees and admins to learn and stay current with all the features. Benefits makes it simple to enroll employees and track for ACA. Overall its a great tool to have and makes tracking effortless.

Vantagens:

Payroll, Tax compliance, ACA compliance and Benefits are all under same platform and always complete on time and less stress.

Desvantagens:

Setting up rules is difficult sometimes changes are made without notification from vendor.

Mischele
Accounting Department Manager, EUA
Impressão, 51 - 200 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Easy to use but powerful

5,0 há 6 meses

Comentários: While the price may seem steep, it has a lot of functionality that can save on time spent by in-house employees. For our company, it has definitely paid for itself in my time savings alone. It does take a fair amount of time to set up, but they have an entire team to walk you through the whole process, making it easy.

Vantagens:

We like the ease of use and fast processing. Previously, we had done payroll entirely in-house. ISolved, however, takes care of nearly everything, freeing me up to perform other functions within the company. It takes care of all tax filings, wage garnishments, direct deposits, PTO tracking, and benefits. Employees can now access all their information on their own, make any needed changes, and print copies of paycheck stubs and W-2s without having to ask me. It is user-friendly and relatively easy to navigate the system. There are a wide variety of available preset reports and, if you can't find what you need, they will create a custom report for you. Calling them gets you a real, friendly person who is usually very helpful.

Desvantagens:

Lately, I have had some issues getting a callback. Although calling our Relations Manager usually resolves this issue. And, because it has so many functions, it sometimes takes some looking to find out where they have placed a little-used feature when you want it