---
description: Tudo sobre Salesforce Platform: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: Salesforce Platform - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Programas para Desenvolver Aplicativos](/directory/30082/application-development/software) > [Salesforce Platform](/software/164356/app-cloud)

# Salesforce Platform

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> Crie com o cliente em mente com aplicativos de IA para criar experiências incríveis.
> 
> Verdict: Rated **4.4/5** by 395 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa Salesforce Platform?

Com o modelo de computação em nuvem para vários locatários do Salesforce, é possível atender às necessidades de empresas de todos os portes, de qualquer setor. Os clientes beneficiam-se de uma estrutura principal compartilhada, mantendo a privacidade.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.4/5** | 395 Avaliações |
| Praticidade | 4.0/5 | Based on overall reviews |
| Suporte ao cliente | 4.0/5 | Based on overall reviews |
| Relação qualidade/preço | 4.0/5 | Based on overall reviews |
| Recursos | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Salesforce
- **Location**: San Francisco, EUA
- **Founded**: 2003

## Commercial Context

- **Preço inicial**: 25,00 US$
- **Modelo de preços**:  (Teste Grátis)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Windows (local), Linux (local), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: alemão, dinamarquês, espanhol, francês, inglês, italiano, neerlandês, sueco
- **Available Countries**: Alemanha, Arábia Saudita, Austrália, Bélgica, Canadá, China, Dinamarca, Emirados Árabes Unidos, Espanha, Estados Unidos, Finlândia, França, Irlanda, Israel, Itália, Japão, Noruega, Países Baixos, Portugal, Reino Unido and 5 more

## Recursos

- API
- Alertas/notificações
- Ambiente de desenvolvimento integrado
- Arrastar e soltar
- Automação dos processos comerciais
- Configuração do fluxo de trabalho
- Controle do processo de aprovação
- Controles/permissões de acesso
- Depuração
- Desenvolvimento de aplicativos web/mobile
- Desenvolvimento de código
- Edição de código
- Ferramentas de colaboração
- Gerenciamento da implantação
- Gerenciamento de documentos
- Gestão de dados
- Gestão de integrações
- Gestão de iterações
- Gestão de tarefas
- Gestão do fluxo de trabalho
- Interface gráfica do usuário
- Modelagem de dados
- Modelagem visual
- Painel
- Para desenvolvedores
- Plataforma no-code
- Relatórios e análise de dados
- Relatórios e estatística
- Segurança de dados
- Suporte de banco de dados
- Testes de compatibilidade
- Third-Party Integrations

## Integrations (11 total)

- Google Cloud
- Marketo Sales Connect
- Microsoft Outlook
- Microsoft Power BI
- QuickBooks Desktop
- Salesforce Einstein
- ServiceNow
- Shopify
- Slack
- Tableau
- Xero

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Bate-papo

## Category

- [Programas para Desenvolver Aplicativos](https://www.capterra.pt/directory/30082/application-development/software)

## Categorias relacionadas

- [Programas para Desenvolver Aplicativos](https://www.capterra.pt/directory/30082/application-development/software)
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- [Sistemas de Workflow](https://www.capterra.pt/directory/30091/workflow-management/software)
- [Software de Gerenciamento de Dispositivos Móveis](https://www.capterra.pt/directory/30097/mobility/software)

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3. [monday.com](https://www.capterra.pt/software/147657/monday-com) — 4.6/5 (6049 reviews)
4. [Asana](https://www.capterra.pt/software/120550/asana-pm) — 4.5/5 (13582 reviews)
5. [TaxDome](https://www.capterra.pt/software/186749/taxdome) — 4.7/5 (3593 reviews)

## Avaliações

### "Salesforce Platform Super powerful for customer relationship, customizable, system workflows, dashboards and automations for organization." — 5.0/5

> **Dionne Joy** | *27 de dezembro de 2025* | Educação superior | Recommendation rating: 10.0/10
> 
> **Vantagens**: What I liked most about Salesforce Platform, great ability to bring everything together in one place. Love the task managing, customer support and provides value for money. Its biggest strength is customization, code updates, development and code management. You can tailor almost every part of the system — workflows, dashboards, automations, and even entire apps, without needing deep technical skills. and provides great security.
> 
> **Desvantagens**: What I liked Least about Salesforce Platform is it can be a little complex and require lots of learning for users.  Salesforce Platform is powerful, but that power comes with complexity. The interface can feel overwhelming at first, especially for new users. There’s also a steep learning curve and mastering the platform often requires training or certification. Another drawback is cost.
> 
> My overall experience with Salesforce Platform has been very positive. It’s a robust, flexible system that can transform how teams manage customer relationships, automate processes, and analyze data. Once you get past the initial learning curve, it becomes an incredibly valuable tool that supports efficiency and growth

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### "End User Experience" — 5.0/5

> **Ira** | *19 de julho de 2025* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10
> 
> **Vantagens**: Web interface, ease of access, feels like from any device. No need to be in an office, great for traveling to client onsite and connecting.
> 
> **Desvantagens**: The product allows for ease of building custom reports, connecting third party applications, allows for scaling and easy to learn. Difficult to find a negative.

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### "Robust with a learning curve" — 3.0/5

> **Nathan** | *21 de dezembro de 2024* | Gestão de organizações sem fins lucrativos | Recommendation rating: 6.0/10
> 
> **Vantagens**: Very robust in its integrations and community
> 
> **Desvantagens**: Too complex for small business or in our case, non-profit
> 
> Working with Salesforce was great, working within the complexities of the Salesforce framework require a ton of training.  Once trained it was fairly straightforward to use.

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### "An efficient and effective platform all should use\!" — 5.0/5

> **Avaliador Verificado** | *18 de março de 2026* | Indústria farmacêutica | Recommendation rating: 10.0/10
> 
> **Vantagens**: Salesforce is awesome. I’ve been using it for the past three years now after getting into it with my Dad who is a Master Solutions Engineer in the public sector for them. He taught me all I know and I’ve been able to apply what I learned while getting my Administrator certification in many ways. My company is looking for a new CRM and I’m highly recommending Salesforce and their awesome automation.
> 
> **Desvantagens**: The ease of use is amazing. I’ve worked with other similar platforms and nothing comes close to how intuitive Salesforce has been.
> 
> I’d give my overall experience a very high rating. Everything I have learned has been helpful in some way in my life and show me a new way of thinking about how I conduct business.

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### "Salesforce is a solid CRM" — 5.0/5

> **Sarah** | *27 de maio de 2025* | Serviços e tecnologia da informação | Recommendation rating: 8.0/10
> 
> **Vantagens**: Mostly easy to navigate and run reports. Wide range of customizations made it easy to use for sales, marketing and CS teams.
> 
> **Desvantagens**: The UI could be more friendly. The learning curve was rough for new employees but that went hand in hand with customizations.
> 
> It’s a good platform. I prefer it to the other one I had used at a previous employer. Overall it gets the job done.

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## Links

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