---
description: Tudo sobre eXsight: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: eXsight - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Ferramentas de Contabilidade de Chamadas](/directory/30083/call-accounting/software) > [eXsight](/software/16338/tem-suite)

# eXsight

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> Simplifique a gestão de UC\&C sem perder funcionalidade ou visibilidade.
Funciona em todos os tipos de switch e PBX
> 
> Verdict: Rated **4.3/5** by 14 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa eXsight?

Empresas e organizações sem fins lucrativos de qualquer tamanho e em todos os setores verticais que buscam controlar as despesas de comunicação e mitigar os riscos corporativos.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.3/5** | 14 Avaliações |
| Praticidade | 4.2/5 | Based on overall reviews |
| Suporte ao cliente | 4.7/5 | Based on overall reviews |
| Relação qualidade/preço | 4.3/5 | Based on overall reviews |
| Recursos | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: MTS IntegraTRAK
- **Location**: River Edge, EUA
- **Founded**: 1983

## Commercial Context

- **Preço inicial**: 1,00 US$
- **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Windows (desktop), Windows (local), Linux (local)
- **Idiomas**: hebraico, inglês, português
- **Available Countries**: Alemanha, Austrália, Brasil, Canadá, Estados Unidos, Japão, México, Reino Unido

## Recursos

- Análise de custos
- Cobrança e faturamento
- Duração da chamada
- Geração de relatórios por extensão
- Gerenciamento de faturas
- Gestão de call centers
- Gestão de chamadas perdidas
- Gestão de pedidos
- Identificador de chamadas
- Monitoração de chamadas
- Otimização de estoques
- Processamento de faturas
- Registro de chamadas
- Registro de respondentes
- Relatórios de campanhas inbound
- Relatórios de campanhas outbound
- Relatórios e análise de dados
- Roteamento de chamadas
- Seguimento/Análise de uso
- VoIP

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Ferramentas de Contabilidade de Chamadas](https://www.capterra.pt/directory/30083/call-accounting/software)

## Categorias relacionadas

- [Ferramentas de Contabilidade de Chamadas](https://www.capterra.pt/directory/30083/call-accounting/software)
- [Software de Faturação e Abastecimento](https://www.capterra.pt/directory/20054/billing-and-provisioning/software)
- [Sistemas de Telefonia](https://www.capterra.pt/directory/30084/telephony/software)
- [Software de Comunicações Unificadas](https://www.capterra.pt/directory/31035/unified-communications/software)
- [Software de Gestão de Despesas em Telecomunicações](https://www.capterra.pt/directory/30112/telecom-expense-management/software)

## Alternativas

1. [PhoneBurner](https://www.capterra.pt/software/134672/phoneburner) — 4.8/5 (176 reviews)
2. [CloudTalk](https://www.capterra.pt/software/182004/cloudtalk) — 4.4/5 (268 reviews)
3. [NUACOM](https://www.capterra.pt/software/161267/nuacom) — 4.8/5 (30 reviews)
4. [Callbox](https://www.capterra.pt/software/1046395/callbox) — 4.9/5 (7 reviews)
5. [3C Plus](https://www.capterra.pt/software/219652/3c-plus) (0 reviews)

## Avaliações

### "Solid call accounting software" — 5.0/5

> **James** | *3 de outubro de 2016* | Administração pública | Recommendation rating: 10.0/10
> 
> **Vantagens**: It is troublefree telephony accounting.  The reports are great and information can be scaled to what the department wants to see.
> 
> **Desvantagens**: There is not really anything to complain about. It serves it's purpose and does it well.  The support team is excellent.  I'm hard pressed to find any negatives\!
> 
> We have been using MTS with our shoretel system for roughly 5 years and it has been trouble free.  MTS is awesome with support and maintenance.  They are on top of issues before they arise with consistent maintenance.  Their customer support is well informed and quick to respond when I have questions.

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### "Great Product" — 4.0/5

> **Cynthia** | *5 de outubro de 2016* | Bancos | Recommendation rating: 9.0/10
> 
> **Vantagens**: How easy it is to use.  When I run into any issues customer support is quick to respond knowing I have deadlines.
> 
> **Desvantagens**: None that come to mind.
> 
> Overall we are highly satisfied with the TEM suite of products.  The software is user friendly when it comes to reviewing and processing invoice to running reports.  I would highly recommend this to any business trying to manage their telecom spend.

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### "Call Accounting" — 3.0/5

> **Stephen** | *4 de outubro de 2016* | Administração pública | Recommendation rating: 8.0/10
> 
> **Vantagens**: Reporting
> 
> **Desvantagens**: lack of phone number reporting
> 
> So far so good, product works when I need it to and when I did have problem with it I call support and had the problem resolved on 1st contact.

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### "Great software for our needs" — 4.0/5

> **Kris** | *3 de outubro de 2016* | Serviços de Facilities | Recommendation rating: 8.0/10
> 
> **Vantagens**: Functionality
> 
> **Desvantagens**: Can be initially tough when you first use it
> 
> MTS provides our department with great software for our data.  It is great to use and the customer support are always there when you need help.  Recommended for telecom companies looking for a software for the their data.

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### "TEM Product" — 5.0/5

> **F** | *4 de outubro de 2016* | Manutenção predial | Recommendation rating: 10.0/10
> 
> **Vantagens**: Ease of use
> 
> **Desvantagens**: Sometimes the reports are hard to build, very small number of times
> 
> OUTSTANDING product\! Has greatly  reduced  time required to manage our telephony devices. This includes wired and wireless

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## Links

- [View on Capterra](https://www.capterra.pt/software/16338/tem-suite)

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