--- description: Tudo sobre Aspect Unified IP: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Aspect Unified IP - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Discagem Preditiva](/directory/30597/predictive-dialer/software) > [Aspect Unified IP](/software/161744/alvaria) # Aspect Unified IP Canonical: https://www.capterra.pt/software/161744/alvaria Page: 1 / 4\ Seguinte: [Next page](https://www.capterra.pt/software/161744/alvaria?page=2) > O Aspect Unified IP permite campanhas automatizadas de saída e de alto toque por voz, e-mail ou SMS. Ideal para central de contato com mais de 150 agentes. > > Verdict: Rated **4.3/5** by 69 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Aspect Unified IP? Empresas que procuram recursos de discagem externa em sua central de contato. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.3/5** | 69 Avaliações | | Praticidade | 4.2/5 | Based on overall reviews | | Suporte ao cliente | 4.1/5 | Based on overall reviews | | Relação qualidade/preço | 4.0/5 | Based on overall reviews | | Recursos | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Alvaria - **Location**: Chelmsford, EUA - **Founded**: 1973 ## Commercial Context - **Preço inicial**: 90,00 US$ - **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Windows (desktop), Windows (local), Linux (local) - **Idiomas**: alemão, chinês, espanhol, inglês, japonês, português - **Available Countries**: Alemanha, Austrália, Brasil, China, Estados Unidos, Japão, México, Reino Unido, Índia ## Recursos - CRM - Discador preditivo - Gerenciamento de contatos - Gerenciamento de listas - Gestão de campanhas - Gravação de chamadas - Relatórios e análise de dados - Roteamento de chamadas - Transferência de chamadas ## Opções de suporte - Email/Help Desk - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Discagem Preditiva](https://www.capterra.pt/directory/30597/predictive-dialer/software) ## Categorias relacionadas - [Software de Discagem Preditiva](https://www.capterra.pt/directory/30597/predictive-dialer/software) - [Sistemas de Call Center](https://www.capterra.pt/directory/30007/call-center/software) ## Alternativas 1. [Genesys Cloud CX](https://www.capterra.pt/software/21409/genesys-cloud) — 4.3/5 (262 reviews) 2. [NiCE CXone](https://www.capterra.pt/software/134775/incontact-call-center-software) — 4.2/5 (581 reviews) 3. [Bitrix24](https://www.capterra.pt/software/113540/bitrix24) — 4.2/5 (990 reviews) 4. [Five9](https://www.capterra.pt/software/132405/five9) — 4.2/5 (481 reviews) 5. [PhoneBurner](https://www.capterra.pt/software/134672/phoneburner) — 4.8/5 (176 reviews) ## Avaliações ### "Pretty solid but a little complicated\!" — 4.0/5 > **Gregorio** | *10 de setembro de 2022* | Serviços ao consumidor | Recommendation rating: 7.0/10 > > **Vantagens**: Great variety of features with a very big variety of reports to run a contact center and follow-up teams. > > **Desvantagens**: The interface could be better, it's a little old and unfriendly to view, even though, it's really solid and good software. > > We moved from another Predicte dialer that not allows us to increase the number of available stations and teams. So, Aspect helps us to business growth. ----- ### "Aspect Best in Class" — 5.0/5 > **David** | *27 de abril de 2021* | Hospitais e Saúde | Recommendation rating: 10.0/10 > > **Vantagens**: The product is easy to use and the customer support is outstanding. The product delivers above our expectations. > > **Desvantagens**: There is nothing that I least like about the software although they can improve on there training material. > > We have seen a significant increase in our speed lead using the Advanced List Management product. ----- ### "Great Idea but Always Glitching" — 3.0/5 > **Avaliador Verificado** | *22 de junho de 2018* | Hospitais e Saúde > > **Vantagens**: We started using this software about 6 months ago at work, and I love the layout and features this software has to offer. I did have to reach out to customer service because I was trying to find an option and was having trouble understanding how to get to it, and they were extremely helpful and courteous. > > **Desvantagens**: Glitching often and takes a long time to load all features. Being in a call center we are always on our toes with incoming calls so we need software that is going to be quick without lagging or glitches, but I see this happening every day with this software. ----- ### "Best UIP" — 5.0/5 > **Dharmendra** | *13 de setembro de 2022* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10 > > **Vantagens**: Lead Management and Dial out Inbound to skill based routing > > **Desvantagens**: it is one of the best and matured product in BPO have ever seen ----- ### "Solid Product That Fully Meets Expectations" — 4.0/5 > **Joseph** | *7 de dezembro de 2017* | Serviços financeiros | Recommendation rating: 8.0/10 > > **Vantagens**: Consolidated data for all call channels. API allows in house application to write back up to 20 meta data fields allowing for robust call center reporting, and ability to tie all calls back to specific account, not just on predictive dialing. > > **Desvantagens**: Upgrade cycle is too aggressive for large companies that have heavy integration and limited IT resources. > > Robust reporting and consolidated call center data for all call events both inbound and outbound. ----- Page: 1 / 4\ Seguinte: [Next page](https://www.capterra.pt/software/161744/alvaria?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/161744/alvaria) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data