--- description: Tudo sobre Help Desk Migration: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Help Desk Migration - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Banco de Dados](/directory/18/database-management/software) > [Help Desk Migration](/software/160609/help-desk-migration) # Help Desk Migration Canonical: https://www.capterra.pt/software/160609/help-desk-migration Page: 1 / 6\ Seguinte: [Next page](https://www.capterra.pt/software/160609/help-desk-migration?page=2) > O Help Desk Migration é um serviço exclusivo que permite mover dados de um sistema de suporte técnico para outro. > > Verdict: Rated **4.8/5** by 108 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Help Desk Migration? Desde startups até empresas da Fortune 500, mais de 20 mil clientes confiam no Help Desk Migrations. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.8/5** | 108 Avaliações | | Praticidade | 4.8/5 | Based on overall reviews | | Suporte ao cliente | 5.0/5 | Based on overall reviews | | Relação qualidade/preço | 4.8/5 | Based on overall reviews | | Recursos | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Help Desk Migration - **Founded**: 2016 ## Commercial Context - **Preço inicial**: 10,00 US$ - **Modelo de preços**: (Free version available) (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: alemão, espanhol, francês, inglês, japonês, português, ucraniano - **Available Countries**: Alanda, Albânia, Alemanha, Andorra, Austrália, Bulgária, Bélgica, Bósnia e Herzegovina, Canadá, Chipre, Chéquia, Cidade do Vaticano, Croácia, Dinamarca, Eslováquia, Eslovénia, Espanha, Estados Unidos, Estónia, Finlândia and 39 more ## Recursos - Backup e recuperação - Conversão do banco de dados - Importação/exportação de dados - Replicação de dados ## Integrations (33 total) - Accelo - Atera - Autotask PSA - BoldDesk - Cayzu - Cherwell Service Management - ConnectWise PSA - Freshdesk - Freshservice - Gorgias - Groove - HaloITSM - HaloPSA - HappyFox Help Desk - Help Scout ... and 18 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software de Banco de Dados](https://www.capterra.pt/directory/18/database-management/software) ## Alternativas 1. [Microsoft SQL Server](https://www.capterra.pt/software/1417/sql-server) — 4.6/5 (1977 reviews) 2. [MySQL](https://www.capterra.pt/software/11482/mysql) — 4.6/5 (2094 reviews) 3. [Airtable](https://www.capterra.pt/software/146652/airtable) — 4.6/5 (2227 reviews) 4. [Google Cloud](https://www.capterra.pt/software/170983/google-cloud-platform) — 4.7/5 (2278 reviews) 5. [MongoDB](https://www.capterra.pt/software/127374/mongodb) — 4.7/5 (469 reviews) ## Avaliações ### "Migration from Oracle Cloud to Zendesk. A smooth transition." — 5.0/5 > **Gauthier** | *3 de maio de 2018* | Artigos esportivos | Recommendation rating: 9.0/10 > > **Vantagens**: Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. > > **Desvantagens**: Our custom logics were not compatible with the automated import feature. This issue was handled in a timely manner and with professionalism. > > Having a smooth transition from our old CRM to our new ticketing system. Maintaining our old data accessible for our CS agents. ----- ### "This product was perfect for helping us migrate our support ticketing software\!" — 5.0/5 > **Carol** | *14 de fevereiro de 2020* | Mídia digital | Recommendation rating: 10.0/10 > > **Vantagens**: The free demo allowed me to test the functionality of the migration, examine the results, tweak the settings, and retest. I did this at least 50 times and asked support a ton of questions. They were extremely fast at replying and super helpful. > > **Desvantagens**: The only con was that during the final live migration, the tool got stuck twice on bad data, and their support (who responded quickly to help) had to do something to fix. It would be good if the tool could skip these bad records and keep going, and then spit out a report at the end of what was missed. > > We migrated from Zendesk to Hubspot for our ticketing software. ----- ### "Worked as expected" — 4.0/5 > **Daelan** | *15 de novembro de 2019* | Roupa e moda | Recommendation rating: 7.0/10 > > **Vantagens**: The migration tool worked as expected. It effectively migrated all of our Desk.com cases into ZenDesk. > > **Desvantagens**: The software is very expensive. I don't think their price is aligned with the overall value. If it was 50% cheaper I would see much more value. They have overpriced it. > > Overall it was positive ----- ### "Worked like a dream" — 5.0/5 > **Jesse** | *7 de novembro de 2018* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10 > > **Vantagens**: The software saved me from hours of inputting data into a spreadsheet to then send to Connectwise to hope I did it all right and that the data gets imported. It worked perfectly, it was fast, customer service was awesome (on a Sunday morning). 5 Stars\! > > **Desvantagens**: The interface would show failures but not tell you what was wrong just that someone would be reaching out. Someone did reach out, very fast at that, just wish it told you more of what you could do to fix it, if it was something you can do. ----- ### "Highly recommended" — 5.0/5 > **Jason** | *15 de novembro de 2017* | Software | Recommendation rating: 9.0/10 > > **Vantagens**: Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. A few hiccups importing the data but they resolved quickly and were on it from start to finish. Quick support, good value and fairly priced. > > **Desvantagens**: Timezones are a bit further out from us (PST) but always responsive when we needed. Had a small problem paying for the service via 2Checkout but we worked it out. > > Imported 6 years of support for us. ----- Page: 1 / 6\ Seguinte: [Next page](https://www.capterra.pt/software/160609/help-desk-migration?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/160609/help-desk-migration) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data