---
description: Tudo sobre FanExam: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: FanExam - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Satisfação do Cliente](/directory/30541/customer-satisfaction/software) > [FanExam](/software/160045/fanexam-for-nps)

# FanExam

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> Net Promoter Score: o NPS da FanExam é a melhor maneira de medir consistentemente a satisfação do cliente e coletar feedback acionável no site.
> 
> Verdict: Rated **4.3/5** by 10 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa FanExam?

Uma solução chave na mão para o framework Net Promoter Score. Funciona perfeitamente em produtos SaaS (software como serviço), sites de conteúdo, lojas de comércio eletrônico ou qualquer outro site e instalação em menos de 5 minutos.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.3/5** | 10 Avaliações |
| Praticidade | 4.6/5 | Based on overall reviews |
| Suporte ao cliente | 4.2/5 | Based on overall reviews |
| Relação qualidade/preço | 4.3/5 | Based on overall reviews |
| Recursos | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: FanExam
- **Location**: Wageningen, Países Baixos
- **Founded**: 2014

## Commercial Context

- **Preço inicial**: 29,00 €
- **Modelo de preços**:  (Free version available) (Teste Grátis)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web
- **Available Countries**: Países Baixos

## Recursos

- Comentários anônimos
- Estrutura de pesquisas NPS
- Segmentação
- Third-Party Integrations

## Opções de suporte

- Bate-papo

## Category

- [Software de Satisfação do Cliente](https://www.capterra.pt/directory/30541/customer-satisfaction/software)

## Categorias relacionadas

- [Software de Satisfação do Cliente](https://www.capterra.pt/directory/30541/customer-satisfaction/software)
- [Sistemas NPS (Net Promoter Score)](https://www.capterra.pt/directory/32075/nps/software)

## Alternativas

1. [Typeform](https://www.capterra.pt/software/137289/typeform) — 4.7/5 (945 reviews)
2. [Survicate](https://www.capterra.pt/software/132914/survicate) — 4.6/5 (99 reviews)
3. [SurveyMonkey](https://www.capterra.pt/software/32728/surveymonkey) — 4.6/5 (10426 reviews)
4. [GetFeedback](https://www.capterra.pt/software/133180/getfeedback) — 4.6/5 (53 reviews)
5. [Delighted](https://www.capterra.pt/software/157973/delighted) — 4.8/5 (57 reviews)

## Avaliações

### "Affordable easy to use yet comprehensive NPS Web Survey" — 5.0/5

> **Antoine** | *22 de março de 2018* | Software | Recommendation rating: 9.0/10
> 
> **Vantagens**: FanExam integrates directly in your web site without requiring any programming skills.
Email notifications, Excel export, graphical analysis, everything you need to run NPS surveys on your site.
Support is really reactive and even better: helpful.
And it's really affordable compared to most NPS alternatives\!
> 
> **Desvantagens**: There is not much that I don't like with Fanexam. If I really have to find something, I wish they would have more options to customize the actual survey design beyond the color and style.
> 
> Better knowledge of my customer joys and frustrations with my own product/web site.
Ability to address quickly trends of dissatisfaction.

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### "FanExam software, a great, easy and simple software\!" — 4.0/5

> **Avaliador Verificado** | *19 de agosto de 2022* | Rádio e televisão | Recommendation rating: 8.0/10
> 
> **Vantagens**: I love the simplicity of FanExam, how it integrates directly in my website without requiring any programming skills. It is nice that I was given the opportunity to test the software for free before using the paid plan. The amazing thing that user can provide feedbacks and send NPS ratings.
> 
> **Desvantagens**: Actually, there's nothing I don't like about FanExam. But it will be nice if I could the country's my Readers' feedback is coming from.
> 
> FanExam was introduced by a colleague of mine and with it I am able to get amazing feedbacks from my readers on my blog. I have better knowledge of my Readers' expressions. Through FanExam Feedbacks, I am improving my quality to satisfy my readers.

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### "It's a simple and Easy system, however, would like more in-depth dashboards" — 3.0/5

> **Jade** | *18 de junho de 2018* | Recommendation rating: 7.0/10
> 
> **Vantagens**: How Simple it is to edit and view. I like the overview section as it is very easy to read and I use to as is for reporting and can screenshot the page.
> 
> **Desvantagens**: Great to have some optional features in regards to reporting. the export data feature is lacking and I am sure there is more information you can provide automatically.
> 
> Quick and easy NPS score

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### "I Use FanExam Net Promoter Score to get Feedbacks" — 4.0/5

> **Uchechi** | *12 de abril de 2022* | Design | Recommendation rating: 10.0/10
> 
> **Vantagens**: I  like that I was able to test the software for free before using the paid plan. The NPS also gives me feedbacks on how satisfied or not my customers finds  my product/software.
> 
> **Desvantagens**: I don't think there is anything to not like  about FanExams
> 
> A friend introduced FanExam to me and ever since I have been able to keep track of when customers are happy about using my product  or not .This have helped improve the quality of service that I render over the past 13months.

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### "I am sure different individuals with different comprehension will be able to use FanExam" — 5.0/5

> **Goodness** | *5 de março de 2022* | Design gráfico | Recommendation rating: 9.0/10
> 
> **Vantagens**: I like its simplicity and the fact that  it provides really nice user feedback to my website. Users are able to send you NPS ratings and users also have the opportunity to provide feedbacks. The value of NPS ratings cannot be over emphasized . Am talking about feedbacks because they have been useful to me in making progressions
> 
> **Desvantagens**: I actual do not have any Cons, but it will  be a nice idea to add more designs
> 
> The feedbacks have been of much value to me and I do not intend to stop using this software anytime soon

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## Links

- [View on Capterra](https://www.capterra.pt/software/160045/fanexam-for-nps)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/160045/FanExam-for-NPS/> |
| en-AE | <https://www.capterra.ae/software/160045/fanexam-for-nps> |
| en-AU | <https://www.capterra.com.au/software/160045/fanexam-for-nps> |
| en-CA | <https://www.capterra.ca/software/160045/fanexam-for-nps> |
| en-GB | <https://www.capterra.co.uk/software/160045/fanexam-for-nps> |
| en-IE | <https://www.capterra.ie/software/160045/fanexam-for-nps> |
| en-IL | <https://www.capterra.co.il/software/160045/fanexam-for-nps> |
| en-IN | <https://www.capterra.in/software/160045/fanexam-for-nps> |
| en-NZ | <https://www.capterra.co.nz/software/160045/fanexam-for-nps> |
| en-SG | <https://www.capterra.com.sg/software/160045/fanexam-for-nps> |
| en-ZA | <https://www.capterra.co.za/software/160045/fanexam-for-nps> |
| nl | <https://www.capterra.nl/software/160045/fanexam-for-nps> |
| nl-BE | <https://www.capterra.be/software/160045/fanexam-for-nps> |
| pt | <https://www.capterra.com.br/software/160045/fanexam-for-nps> |
| pt-PT | <https://www.capterra.pt/software/160045/fanexam-for-nps> |

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