--- description: Tudo sobre VTEX: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: VTEX - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Plataformas de E-Commerce](/directory/3/ecommerce/software) > [VTEX](/software/159471/vtex) # VTEX Canonical: https://www.capterra.pt/software/159471/vtex Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/159471/vtex?page=2) > Uma plataforma de comércio com comércio eletrônico nativo, marketplace e OMS para oferecer experiências de comércio unificadas em todos os canais. > > Verdict: Rated **4.8/5** by 20 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa VTEX? Corporações e empresas de médio porte. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.8/5** | 20 Avaliações | | Praticidade | 4.6/5 | Based on overall reviews | | Suporte ao cliente | 4.5/5 | Based on overall reviews | | Relação qualidade/preço | 4.4/5 | Based on overall reviews | | Recursos | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: VTEX - **Location**: Sao Paulo, Brasil - **Founded**: 1999 ## Commercial Context - **Target Audience**: 2 - 10, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: espanhol, inglês, português - **Available Countries**: Alemanha, Brasil, Estados Unidos, México, Reino Unido ## Recursos - Acesso para Celular - Administração de website - CRM - Carrinho de compras - Catalog Management - Categorização/Agrupamento - Cobrança e faturamento - Controle de estoque - Gerenciamento de SEO - Gestão da comunicação - Gestão de avaliações - Gestão de canais - Gestão de clientes - Gestão de comissões - Gestão de comércio eletrônico - Gestão de devoluções - Gestão de estoques - Gestão de pedidos - Gestão de promoções - Gestão de remessas - Integração de mercado - Marketing de multicanal - Opções de pagamento - Relatórios e análise de dados - Repetição de pedidos - Segurança de dados - Third-Party Integrations ## Integrations (1 total) - Google Analytics 360 ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 ## Category - [Plataformas de E-Commerce](https://www.capterra.pt/directory/3/ecommerce/software) ## Categorias relacionadas - [Plataformas de E-Commerce](https://www.capterra.pt/directory/3/ecommerce/software) - [Software de Gerenciamento de Pedidos](https://www.capterra.pt/directory/30225/order-management/software) - [Software de E-Commerce Multicanal](https://www.capterra.pt/directory/31281/multi-channel-ecommerce/software) - [Software de Marketplace](https://www.capterra.pt/directory/31460/marketplace/software) - [Software para Plataformas de E-Commerce B2B](https://www.capterra.pt/directory/31821/b2b-ecommerce-platform/software) ## Alternativas 1. [Shopify](https://www.capterra.pt/software/83891/shopify) — 4.5/5 (6689 reviews) 2. [WooCommerce](https://www.capterra.pt/software/187800/woocommerce) — 4.5/5 (1042 reviews) 3. [Wix](https://www.capterra.pt/software/169007/wix) — 4.4/5 (10668 reviews) 4. [SellerChamp](https://www.capterra.pt/software/179124/sellerchamp) — 4.4/5 (109 reviews) 5. [PrestaShop](https://www.capterra.pt/software/134005/prestashop) — 4.3/5 (332 reviews) ## Avaliações ### "Smooth Processing, Great Results" — 5.0/5 > **Brian** | *18 de dezembro de 2025* | Imobiliárias | Recommendation rating: 10.0/10 > > **Vantagens**: What I liked most about VTEX is the value for my money spent \& its ease of use. I really appreciate how smooth of a transaction I experienced \& the customer support after the sale. The process was very smooth. VTEX was reporting steps as the process went on. > > **Desvantagens**: There isn’t anything not to like. The process was easy, smooth \& enjoyable. The delivered product was as expected \& went above \& beyond in certain areas. ----- ### "Scalable eCommerce Platform with Strong Order Management" — 5.0/5 > **Alissa** | *24 de abril de 2026* | Varejistas | Recommendation rating: 9.0/10 > > **Vantagens**: I like the flexibility and scalability of the platform, along with its strong order and website management capabilities. It’s a solid solution for growing businesses. > > **Desvantagens**: There is a noticeable learning curve, and some features can feel complex or less intuitive for new users. > > Overall, my experience with VTEX has been positive. It’s a powerful platform that supports business growth, though it requires time and familiarity to use effectively. ----- ### "We are currently using a very early version of Workarea (0.6). This review is based on version 3.2." — 3.0/5 > **Ron** | *14 de junho de 2017* > > **Vantagens**: Workarea has an easy, straightforward interface that utilizes search, enabling even the newest user to easily find their way around. It has also implemented many features which one would hope to have in a robust ecommerce platform. > > **Desvantagens**: I am always hesitant to recommend any ecommerce platform that is proprietary to the developer. It creates a situation where the marriage between retailer and developer is essentially permanent. If the retailer become dissatisfied with the developer, they are unable to "pick up and move" unless they choose to replatform. Knowing this, a retailer needs to go into things very certain that they want to work with that developer long-term. ----- ### "Ctos and Cios Must have \!\!" — 5.0/5 > **Collett** | *4 de abril de 2025* | Suprimentos e equipamentos para empresas | Recommendation rating: 9.0/10 > > **Vantagens**: I like that they're on top of their game operations and making life easier in e-commerce world > > **Desvantagens**: I absolutely love everything about the software I have no complaints\! > > When introduced to this software I absolutely fell in love the first time I used it. Day one today 60 and I'm still loving everything about it. ----- ### "Easy and smooth" — 5.0/5 > **Adriano** | *23 de dezembro de 2024* | Varejistas | Recommendation rating: 9.0/10 > > **Vantagens**: We've tried other platforms before and Vtex is the easiest one to deal with. > > **Desvantagens**: Being very honest, everything has been good so far. > > Our website's been operating for a few years now and so far we've had no problems at all. ----- Page: 1 / 2\ Seguinte: [Next page](https://www.capterra.pt/software/159471/vtex?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/159471/vtex) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Structured Data