Artichoke

User friendly for both myself and my clients

Comentários: Manages my appointment, my income and my expenses

Vantagens:

It's dependable and customer service is excellent. Any time I have had questions they were quick to respond.

Desvantagens:

If a new client is booking the same time as another client-they believe it just went through because they don't realize if they actually got the appt they would get a confirmation email.

Works well with patience

Comentários: Keeping track of income, schedule, goals, and referrals.

Vantagens:

I love that my clients can book online. It keeps track of my referrals, gift certificates, client history, and goals.

Desvantagens:

It doesn't run very fast. Has a lot of glitches. Most of the time I have to write down when my client would like to rebook and finish after they've left so they don't have to wait forever. Also so I can move on to my next client. I wish I could set up a clean up time to the end of my services and customize those clean up times. Since I need more for a Stone Massage or body wrap than a quick 30 minute massage. I would also like to be able to pay for two clients on one ticket. My hope is that this software will get better with time.

Worst Customer Service Yet

Comentários: My professional liability insurance has a very good reputation and has always done well by me. Getting a discounted rate and coming from a reputable referral seemed like a easy decision. With unclear functionality and clear gaps in basic payment functionality, this has become a wash. Virtually non-existent and, when present, ineffectual customer service has been the deal breaker.

Vantagens:

It was offered as an add-on for my practice insurance at a reduced rate

Desvantagens:

Have been waiting for days for a response to a simple but critical function of adding a tip to a transaction. As a company that gets a break on each transaction I make, forcing me to make more transactions per customer (i.e. not offering a tip function on certain sales) is egregious. There is no call back and the most rudimentary response to a critical issue is inexcusable. Do not use this service. They were hawking me for investment in the company within my first months with the service - not a good look. Stay away.

I'm loving having this scheduling software. It makes my life a thousand times easier.

Comentários: Helps everyday with my own business. Cuts out the middle man.

Vantagens:

User friendly! Clients love it. Customers find online booking easy to use. Fits within my budget. Great notation system.

Desvantagens:

No app :( Doesn't show all info I need from intake. Not sure how I can limit online Booker's to only x amount a day but that's a matter of asking I'm sure.

Software takes care of the reminders, which frees up my time.

Vantagens:

Very easy to set up and use. Did not take a ton of time to do. Love the ability to upload clients into the system.

Desvantagens:

I don't really see a ton of negative things with this software. I guess the only thing I would like the ability to see a report on the notifications. being sent out.