---
description: Tudo sobre Cloudbeds: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Cloudbeds - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Software de Gestão Hoteleira](/directory/20031/hospitality-property-management/software) > [Cloudbeds](/software/158839/cloudbeds)

# Cloudbeds

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> O Cloudbeds é o pacote tudo-em-um de gestão de hotelaria que combina todas as ferramentas necessárias para gerenciar e expandir os negócios.
> 
> Verdict: Rated **4.3/5** by 341 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa Cloudbeds?

Cloudbeds foi criado para melhorar a vida de proprietários independentes, incluindo, dentre outros, hotéis, pousadas, albergues, aluguéis por temporada, apartamentos, acampamentos e muito mais.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.3/5** | 341 Avaliações |
| Praticidade | 4.2/5 | Based on overall reviews |
| Suporte ao cliente | 4.1/5 | Based on overall reviews |
| Relação qualidade/preço | 4.1/5 | Based on overall reviews |
| Recursos | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Cloudbeds
- **Location**: San Diego, EUA
- **Founded**: 2012

## Commercial Context

- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web
- **Idiomas**: espanhol, inglês, português
- **Available Countries**: Albânia, Alemanha, Argentina, Aruba, Austrália, Barbados, Belize, Brasil, Bulgária, Bélgica, Canadá, Chile, Chipre, Chéquia, Colômbia, Coreia do Sul, Costa Rica, Croácia, Dinamarca, Equador and 40 more

## Recursos

- Análise de dados dos canais
- Automação de marketing
- CRM
- Cobrança e faturamento
- Controle de estoque
- Distribuição de multicanal
- For Hostel/Dorm Managers
- Formação dinâmica de preços
- Gerenciamento de multicanal
- Gestão da experiência do hóspede
- Gestão da receita
- Gestão da recepção
- Gestão de calendários
- Gestão de campanhas
- Gestão de canais
- Gestão de estoques
- Gestão de imóveis
- Gestão de incentivos
- Gestão de inscrições
- Gestão de parceiros
- Gestão de pedidos
- Gestão de promoções
- Gestão de reservas
- Gestão de reservas
- Gestão de tarefas domésticas
- Gestão de taxas
- Gestão do pipeline
- Indicadores de desempenho
- Integração de GDS/OTA
- Inventário de salas
- Observações da reserva
- Painel de atividades
- Ponto de vendas (PDV)
- Processamento de pagamentos
- Relatórios e análise de dados
- Relatórios e estatística
- Reservas em grupo
- Reservas online
- Suporte do cliente
- Third-Party Integrations

## Integrations (13 total)

- Alchemer
- Capsule
- Constant Contact
- Dropbox Business
- Dropbox Sign
- Gmail
- Google Analytics 360
- Google Docs
- Mailchimp
- Salesforce Sales Cloud
- SugarCRM
- SurveyMonkey
- Zapier

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Software de Gestão Hoteleira](https://www.capterra.pt/directory/20031/hospitality-property-management/software)

## Categorias relacionadas

- [Software de Gestão Hoteleira](https://www.capterra.pt/directory/20031/hospitality-property-management/software)
- [Sistemas de Reservas](https://www.capterra.pt/directory/20032/reservations/software)
- [Sistemas de Gestão de Canais](https://www.capterra.pt/directory/30678/channel-management/software)
- [Software de Gestão de Pousada](https://www.capterra.pt/directory/31457/hostel-management/software)
- [Sistemas PMS para Hotel](https://www.capterra.pt/directory/31615/hotel-channel-management/software)

## Alternativas

1. [Guesty](https://www.capterra.pt/software/159377/guesty) — 4.4/5 (466 reviews)
2. [Hostaway](https://www.capterra.pt/software/152433/hostaway) — 4.8/5 (1524 reviews)
3. [Lodgify](https://www.capterra.pt/software/131924/lodgify) — 4.5/5 (1287 reviews)
4. [eZee Centrix](https://www.capterra.pt/software/141727/ezee-centrix) — 4.7/5 (345 reviews)
5. [Amenitiz](https://www.capterra.pt/software/183836/amenitiz) — 4.3/5 (239 reviews)

## Avaliações

### "Looks nice but buggy updates and non existant tech support" — 1.0/5

> **Henk** | *22 de julho de 2025* | Hotelaria | Recommendation rating: 1.0/10
> 
> **Vantagens**: The onboarding is ok and in the beginning it looks realy nice. Until you start using it....Basic functionality is ok.
> 
> **Desvantagens**: The customer support sounds really friendly but does absolutely nothing. As soon as a thing is more than a basic problem they do not know how to handle it, create a ticket and that ticket gets succed into a black hole of non existent technical support. Release introduce new problems that never get solved. Bugs in the software are marked as a wish and published on their online community where people can share their wishes for changes. I have never seen any of those request being picked up and translated into an update.
> 
> Basic functionality ok, but the rest......sucks. Every extra thing you want is an extra fee or even better an external party providing it with another fee....

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### "Great PMS" — 5.0/5

> **Ana** | *7 de dezembro de 2018* | Hotelaria | Recommendation rating: 10.0/10
> 
> **Vantagens**: This is a great property management system, Very complete with channel manager and booking engine. The channel manager is great, works perfectly. No problems with double bookings ever, after 2 years. The housekeeping module could be improved a lot. The value for money is excellent.
> 
> **Desvantagens**: The channel manager could have more distribution channels, and they should be faster in creating new partnership.

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### "Cloudbeds exceeds our expectations with SERVICE second to none1" — 5.0/5

> **Christopher** | *20 de agosto de 2024* | Hotelaria | Recommendation rating: 10.0/10
> 
> **Vantagens**: It is easy to use on the desktop or mobile.... and the Service is amazing..  Always available. Aways helpful and patient... Always knowledgable...  It is this life blood of our small hotel
> 
> **Desvantagens**: nothing really... it meets all our needs and then some\!
> 
> A pure pleasure, start to finish.  If you hae a small hotel this platform is for you.

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### "Versatile all in One PMS" — 5.0/5

> **Avaliador Verificado** | *29 de setembro de 2021* | Hotelaria | Recommendation rating: 8.0/10
> 
> **Vantagens**: The versatility of Cloudbeds is very attractive. You are able to add useful modules such as revenue management and housekeeping.
> 
> **Desvantagens**: It is a bit expensive when you start to add functionality. Some of the modules such as housekeeping and revenue management could be better.
> 
> The overall experience has been positive. I have been operating three small properties proven to be a great solution.

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### "Great support" — 5.0/5

> **Heather** | *15 de abril de 2026* | Hotelaria | Recommendation rating: 3.0/10
> 
> **Vantagens**: I like that I have great support when I need assistance. \[sensitive content hidden\] is a great rep and has showed me how to figure out everything i need.
> 
> **Desvantagens**: We just signed up with the groups some of it is still a little confusing but I have a great rep that always helps me out. Sometimes when booking.com books a reservation tho we have to make sure it's assigned on our live calendar.
> 
> Overall it works great with our inn. And I would to would definitely recommend to anyone needing a booking engine for their properties

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## Links

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