--- description: Tudo sobre Bria: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bria - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas VoIP](/directory/30940/voip/software) > [Bria](/software/158718/bria) # Bria Canonical: https://www.capterra.pt/software/158718/bria Page: 1 / 6\ Seguinte: [Next page](https://www.capterra.pt/software/158718/bria?page=2) > Softphone SIP VoIP com todos os recursos, disponível para Mac, Windows, iOS e Android. Atendimento automático, transferência, espera e gravação de chamadas. > > Verdict: Rated **4.3/5** by 106 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Bria? Colaboração em equipe para pequenas e médias empresas (PMEs). Agentes de call center para suporte técnico. Comunicações unificadas para empresas. O Bria atende às empresas ajudando-as a tirar o máximo proveito das configurações de telefonia IP. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.3/5** | 106 Avaliações | | Praticidade | 4.2/5 | Based on overall reviews | | Suporte ao cliente | 3.7/5 | Based on overall reviews | | Relação qualidade/preço | 4.2/5 | Based on overall reviews | | Recursos | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: CounterPath - **Location**: Vancouver, Canadá - **Founded**: 2002 ## Commercial Context - **Preço inicial**: 2,95 US$ - **Modelo de preços**: (Free version available) (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Windows (local), Linux (local), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Available Countries**: Alemanha, Austrália, Canadá, Estados Unidos ## Recursos - Acesso para Celular - Alertas/notificações - Bate-papo em tempo real - Bate-papo privado - Bate-papo/Mensagens instantâneas - CRM - Colaboração entre vários usuários - Compartilhamento de arquivos - Compartilhamento de tela - Comunicação multicanal - Controles/permissões de acesso - Discador automático - Distribuição automática de chamadas - Entroncamento SIP - Ferramentas de colaboração - Gerenciamento de contatos - Gestão de call centers - Gravação - Gravação de chamadas - Identificador de chamadas - Integração de telefonia por computador - Mensagens por voz - Monitoração de chamadas - Painel - Painel de atividades - Perfis de chamadas - Pesquisa e filtro - Rastreamento de chamadas - Registro de chamadas - Relatórios e análise de dados - Roteamento de chamadas - Roteirização de chamadas - Streaming de apresentações - Third-Party Integrations - Transferência de chamadas - Videoconferência - VoIP - Áudio e vídeo bidirecionais - Áudio e vídeo bidirecionais ## Integrations (14 total) - ACCOUNTS - Callture - CalnCall - CloudCall - Crexendo Cloud Business Phone System - Inclarity - Localphone - Microsoft Outlook - OnSIP - Salesforce Sales Cloud - Slingshot VoIP - Ubefone - Zadarma - babelforce ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Sistemas VoIP](https://www.capterra.pt/directory/30940/voip/software) ## Categorias relacionadas - [Sistemas VoIP](https://www.capterra.pt/directory/30940/voip/software) - [Sistemas de Call Center](https://www.capterra.pt/directory/30007/call-center/software) - [Sistemas de Telefonia](https://www.capterra.pt/directory/30084/telephony/software) - [Ferramentas de Colaboração](https://www.capterra.pt/directory/15/collaboration/software) - [Software de Softphone](https://www.capterra.pt/directory/31029/softphone/software) ## Alternativas 1. [3CX](https://www.capterra.pt/software/158704/3cx) — 4.4/5 (465 reviews) 2. [RingEX](https://www.capterra.pt/software/132178/ringcentral-mvp) — 4.2/5 (1203 reviews) 3. [CTM](https://www.capterra.pt/software/152004/call-tracking-software) — 4.7/5 (158 reviews) 4. [Squaretalk](https://www.capterra.pt/software/219046/squaretalk-matrix) — 4.9/5 (102 reviews) 5. [GoTo Connect](https://www.capterra.pt/software/163604/GoTo-Connect) — 4.5/5 (668 reviews) ## Avaliações ### "Soft phone that works\!" — 5.0/5 > **Bill** | *7 de janeiro de 2026* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10 > > **Vantagens**: Great value for soft phone services - we switched from the big company to this because of the cost - it has everything you need and very easy to set up. > > **Desvantagens**: Sometimes the updates will fail and you will have to try a few times to get the most updated software version to load. > > We have remote staff that work at home that all have Bria installed on their pc's it allows us to stay connected and all be in a queue for when customers call in. ----- ### "My Bria Experience" — 5.0/5 > **Zyren Christian** | *8 de junho de 2021* | Serviços e tecnologia da informação | Recommendation rating: 10.0/10 > > **Vantagens**: One of the most thing I like about this app is that it is so easy to use, user interface was very appealing and even if you're a newbie I'm sure you can easily adapt to this software > > **Desvantagens**: I can't think of any reason on why should I dislike this app. My overall experience on this software is great > > I'm a Bria administrator, I setup and configure this software for my colleagues and all I can say is that it was so easy to deal with it, features of this app was so awesome as well. ----- ### "Beware dealing with Counterpath" — 1.0/5 > **Mark** | *31 de março de 2025* | Telecomunicações | Recommendation rating: 0.0/10 > > **Vantagens**: Software is fine. But the company is run by crooks\! > > **Desvantagens**: They overcharged our credit card by over $800 and then refused to give us a refund. > > They said they would charge our debit card $61, and then took $891 from our credit card. They have refused to refund the money saying they would apply a credit instead. The thing is that we already had a credit from last time they did this and they did not use that credit when calculating the amount due. We now have over $1200 credit with them that we can't use and they are refusing to give us our money back. ----- ### "Bria connects our team" — 5.0/5 > **Rica Mae** | *24 de junho de 2021* | Construção | Recommendation rating: 9.0/10 > > **Vantagens**: Bria is so easy to use and administer. I'm also the one who setup this software among our team and it is so easy to install and configure. The design of this software is second to none. Kudos to the whole development team > > **Desvantagens**: If they can provide mobile development or application, it will be perfect as we are now using also our phone on day to day work > > Our company benefits from Bria software so much. With it's outstanding service and features it makes our team connected throughout the day ----- ### "Bria Teams Works Almost Perfectly (Fix)" — 4.0/5 > **Robson** | *19 de dezembro de 2019* | Serviços de Facilities | Recommendation rating: 10.0/10 > > **Vantagens**: This is my favorite phone software for helping our customers at Kalos Services Inc. Simply Great HVAC Service in Clermont, Florida. The reason we like it so much is because of it's ease of use and the ability to warm transfer our callers. > > **Desvantagens**: I had issues with the software freezing when I allowed the call log fill up. I highly recommend deleting your call log on a daily basis. There is an option for exporting your call history prior to deletion if you need to retain a record. > > I've tried other voip software apps including browser based, and Bria Teams is the best in my opinion because it makes my job easy to provide simply great service to our customers. ----- Page: 1 / 6\ Seguinte: [Next page](https://www.capterra.pt/software/158718/bria?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/158718/bria) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data