---
description: Tudo sobre JustCall: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: JustCall - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Telefonia](/directory/30084/telephony/software) > [JustCall](/software/157853/justcall)

# JustCall

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> O JustCall é um sistema de telefonia baseado na nuvem para as equipes de vendas e suporte fazerem, receberem, registrarem ou gravarem chamadas diretamente do computador ou telefone.
> 
> Verdict: Rated **4.1/5** by 224 users. Top-rated for **Probabilidade de recomendação**.

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## Resumo

### Quem usa JustCall?

Equipes de vendas e suporte em crescimento

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.1/5** | 224 Avaliações |
| Praticidade | 4.3/5 | Based on overall reviews |
| Suporte ao cliente | 4.1/5 | Based on overall reviews |
| Relação qualidade/preço | 4.1/5 | Based on overall reviews |
| Recursos | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: SaaS Labs
- **Founded**: 2016

## Commercial Context

- **Preço inicial**: 29,00 US$
- **Modelo de preços**:  (Teste Grátis)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: inglês
- **Available Countries**: Alemanha, Austrália, Brasil, Canadá, Espanha, Estados Unidos, França, Irlanda, Reino Unido, Singapura, Índia

## Recursos

- Acesso para Celular
- Alerts/Escalation
- Automated Attendant
- Ações ativadas por eventos
- Bate-papo em tempo real
- CRM
- Colaboração entre vários usuários
- Coleta de dados de multicanal
- Compartilhamento de arquivos
- Comunicação multicanal
- Conferências
- Conversação inteligente
- Criador de questionários
- Discador automático
- Discador preditivo
- Disposição de chamadas
- Filtro de chamadas
- Gerenciamento de comentários
- Gerenciamento de contatos
- Gerenciamento de listas
- Gestão de call centers
- Gestão de campanhas
- Gestão de filas
- Gestão de modelos
- Gestão de pesquisas/enquetes
- Gestão do desempenho
- Gestão do fluxo de trabalho
- Gravação
- Mensagens de texto em massa
- Mensagens em dois sentidos
- Mensagens programadas
- Modelos personalizáveis
- Monitoração de chamadas
- PBX
- Painel
- Painel de atividades
- Personalização de mensagens
- Rastreamento de chamadas
- Registro de chamadas
- Relatório de chamadas
- Relatórios e análise de dados
- Roteamento automático
- Roteamento de chamadas
- Roteirização de chamadas
- Segurança de dados
- Third-Party Integrations
- Transcrição automática
- Transcrição de chamadas
- VoIP
- Áudio e vídeo bidirecionais

... and 26 more features

## Integrations (74 total)

- ActiveCampaign
- Agile CRM
- Apollo.io
- Appy Pie
- Appy Pie Design
- Bigin by Zoho CRM
- Bitrix24
- Bloobirds
- Bullhorn ATS & CRM
- Capsule
- Clay
- Close
- Copper
- Dataddo
- Dropbox Backup

... and 59 more integrations

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Assistência 24/7
- Bate-papo

## Category

- [Sistemas de Telefonia](https://www.capterra.pt/directory/30084/telephony/software)

## Categorias relacionadas

- [Sistemas de Telefonia](https://www.capterra.pt/directory/30084/telephony/software)
- [Sistemas de Telefonia Empresarial](https://www.capterra.pt/directory/31101/business-phone-systems/software)
- [Sistemas de Call Center](https://www.capterra.pt/directory/30007/call-center/software)
- [Software para Pesquisas SMS](https://www.capterra.pt/directory/32937/sms-survey/software)
- [Software IVR (​Interactive Voice Response)](https://www.capterra.pt/directory/30231/ivr/software)

## Alternativas

1. [Freshdesk](https://www.capterra.pt/software/124981/freshdesk) — 4.5/5 (3460 reviews)
2. [Salesforce Sales Cloud](https://www.capterra.pt/software/61368/salesforce) — 4.4/5 (18790 reviews)
3. [LiveAgent](https://www.capterra.pt/software/102188/liveagent) — 4.7/5 (1786 reviews)
4. [Zendesk Suite](https://www.capterra.pt/software/164283/zendesk) — 4.4/5 (4083 reviews)
5. [LiveChat](https://www.capterra.pt/software/62194/livechat) — 4.6/5 (1727 reviews)

## Avaliações

### "Easy-to-use tool for placing calls from any location." — 4.0/5

> **Suzi** | *7 de junho de 2023* | Semicondutores | Recommendation rating: 8.0/10
> 
> **Vantagens**: It's convenient that JustCall lets us drop voicemails when we call and automates the majority of our text messages thanks to the platform's capabilities. In my day-to-day activities, I have been able to shave off a significant amount of time thanks to it.
> 
> **Desvantagens**: For unknown reasons, some numbers may be blocked from dialing through JustCall. I have to manually dial the number when this occurs, but thankfully it does so infrequently.
> 
> JustCall is a popular business phone system because of the extensive collection of functions it provides. The platform's user-friendliness, effectiveness in managing calls, capacity to integrate with other business tools, and quality of service have all been lauded. Some customers have complained about bugs and expensive plans, however this is not the case for everyone and may be attributable to different needs and usage patterns. In general, it would appear that JustCall is an effective and trustworthy company phone system.

-----

### "JC Review KK" — 5.0/5

> **Kerry** | *24 de julho de 2025* | Imobiliárias | Recommendation rating: 10.0/10
> 
> **Vantagens**: It is easy to use and integrates well with other platforms. Overall in my experience it would be highly recommended.
> 
> **Desvantagens**: I dont really have any cons that I can think of. Occassionally the app will continue ringing on my pc when I have answered a call from my cell phone and I have to close everything out to get it to stop.
> 
> Overall very good, very few technical issues and is a huge step up from the program I used previously.

-----

### "Avoid Justcall" — 1.0/5

> **Ross** | *14 de novembro de 2025* | Construção | Recommendation rating: 0.0/10
> 
> **Vantagens**: the application had a lot of features that are similar to competitors in their industry, These features worked for the most part
> 
> **Desvantagens**: Very aggressive sales process with lacking fulfillment team. They will try to pressure you with their legal team if something doesn't go your way
> 
> We were long time customers of justcall and decided to upgrade our account. After upgrading, we realized it did not contain the features we were looking for. When we emailed them 1 day after signing, they sent a lengthy email threatening their legal team to get involved after rendering 0 services. Unethical company and clearly desperate for money, wouldn't trust them ever again and went with a competitor after this experience.

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### "User-Friendly JustCall" — 5.0/5

> **Vanessa** | *15 de outubro de 2024* | Automotivo | Recommendation rating: 10.0/10
> 
> **Vantagens**: It's really easy to use for a new user like me. The navigations are smooth and settings are easy to understand.
> 
> **Desvantagens**: It's only when it sometimes lags, but it could be because of my internet connection, too.
> 
> I like how easy it is to use and never had problem with it so far.

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### "Efficient and user friendly" — 5.0/5

> **Ana Cecilia** | *24 de outubro de 2024* | Construção | Recommendation rating: 9.0/10
> 
> **Vantagens**: It's an easy-to-use app that has several communication methods in one place. The call recording feature is also very helpful.
> 
> **Desvantagens**: Sometimes it can be tricky to do 3 way calls, but other than that everything works great.
> 
> It's intuitive. I had no experience using a phone system online or doing customer service, and I could learn how to use it in no time.

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## Links

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