Quem usa esse software?
IT departments and help desk staff use the system to alert employees about scheduled outages to the systems ahead of time, which gives employees plenty of time to make other arrangements at the times.
Avaliações médias
4 avaliações- Geral 4.8 / 5
- Praticidade 4.5 / 5
- Atendimento ao cliente 5 / 5
- Recursos 5 / 5
- Relação qualidade/preço 4 / 5
Detalhes do produto
- Versão gratuita Não
- Teste Grátis Sim
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Implantação
Instalado - Mac
Nuvem, SaaS, web
Instalado - Windows
Celular - iOS nativo
Celular - Android nativo
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Formação
Ao vivo online
Documentos
-
Suporte
Horário comercial
Dados sobre o fornecedor
- DeskAlerts
- http://alert-software.com/
- Fundada em 2006
Sobre o DeskAlerts
DeskAlerts is the very popular Enterprise Alerting Software. Companies like Hilton, American Express, KRKA, Magura Asia Ltd. Use DeskAlerts to deliver pop-up alerts to more than 10,000 users' screens and to block an employee's work until he or she reads the message to the end. It's guaranteed that alerts will be received and seen by 100% of employees. DeskAlerts is a multi-channel alerting software with a lot of communication features including desktop alerts, mobile alerts, SMS...
Recursos do DeskAlerts
- Bate-papo/Mensagens instantâneas
- Blogs
- Calendário de eventos
- Compartilhamento social
- Diretório de funcionários
- Galeria de fotos
- Gerenciamento de e-mails
- Gerenciamento de newsletters
- Gestão de questionários
- Telefonia
- Atividade/Feed de Notícias
- Bate-papo/Mensagens instantâneas
- Blogs
- Calendário de eventos
- Compartilhamento de arquivos
- Diretório de funcionários
- Gerenciamento de newsletters
- Gestão do conhecimento
- Questionários e feedback
- Áudio e vídeo conferências
- Benchmarking
- Gerenciamento de comentários
- Gestão de objetivos
- Gestão do desempenho
- Pesquisas de pulso
- Reconhecimento de funcionários
- Comunicação de duas vias
- Gerenciamento de contatos
- Modelos
- Notificações em massa
- Planejamento de cenários
- Segmentação geográfica
- Agendamento de notificações
- Análise de dados
- Notificações de vencimento
- Notificações pela Internet
- Notificações por celular
- Notificações visuais
- Segmentação contextual
- Segmentação de campanhas
- Segmentação de dispositivos
- Segmentação geográfica
- Testes A/B
Produtos populares
As avaliações mais úteis do DeskAlerts
DeskAlert for our hospital
Avaliado em 12/06/2019
Bruno L.
Comentários: Less calls to the help-desk - less stress for the users in case of some failure - capacity to inform people in emergency situations.
Vantagens: The capacity to publish rapidly to all users or specific ones important messages about use of critical product like EMR Electronic Medical Record - or important general informations
Desvantagens: Sometimes difficulties to check who have seen or not the published messages. Some bugs like unable to stop the display - but the support team correct the bugs relatively quickly.
Great for company-wide alerts
Avaliado em 05/04/2019
Avaliador Verificado
Comentários: DeskAlerts has been useful for me in sending IT messages about scheduled shutdowns or technical difficulties. This has been better than using email since our email software has been experiencing bugs, so DeskAlerts makes it so that people can see the alerts even with other technical problems.
Vantagens: I liked that I did not have to rely on an email system and the variety of different options for who to send messages to.
Desvantagens: Only thing is that the company has had trouble moving to outside alerts for those outside the company but that hasn't been within my scope.
Works great.
Avaliado em 12/10/2018
Luc L.
Vantagens: Very easy to install and configure. Easy to use to send alerts. API works great to automate with scripts or security systems.
Desvantagens: A few bugs here and there but they update often so you usually won't be dealing with them for long.
DeskAlerts In Action
Avaliado em 27/06/2019
Christian P.
Comentários: DeskAlerts solve issues we had around notifying our staff of important issues and events. Previously we relied upon email which was often ignored or missed.
Vantagens: The software is easy to use and fairly intuitive to navigate around
Desvantagens: The interface looks a little dated compared to how most GUI's are built nowadays.
