--- description: Tudo sobre ShipMonk: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ShipMonk - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas de Expedição](/directory/30104/shipping/software) > [ShipMonk](/software/153768/shipmonk) # ShipMonk Canonical: https://www.capterra.pt/software/153768/shipmonk Page: 1 / 7\ Seguinte: [Next page](https://www.capterra.pt/software/153768/shipmonk?page=2) > A ShipMonk é uma empresa de processamento de pedidos especializada em ajudar pequenas e médias empresas a crescer. > > Verdict: Rated **4.1/5** by 139 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa ShipMonk? Empresas de comércio eletrônico B2C, empresas de caixas de assinatura e campanhas de captação de recursos. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.1/5** | 139 Avaliações | | Praticidade | 4.3/5 | Based on overall reviews | | Suporte ao cliente | 4.1/5 | Based on overall reviews | | Relação qualidade/preço | 3.9/5 | Based on overall reviews | | Recursos | 4.1/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: ShipMonk - **Founded**: 2014 ## Commercial Context - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000 - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Available Countries**: Canadá, Chéquia, Estados Unidos, México, Reino Unido ## Recursos - Acesso para Celular - Administração de website - Alertas/notificações - Atendimento do pedido - Barcode/Ticket Scanning - Cobrança e faturamento - Controle de estoque - Cálculo do preço de envio - Código de barras/RFID - Envio aéreo - Etiquetas de remessas - Gerenciamento de faturas - Gestão 3PL - Gestão de armazéns - Gestão de canais - Gestão de comércio eletrônico - Gestão de devoluções - Gestão de entrega - Gestão de estoques - Gestão de importação/exportação - Gestão de operadoras - Gestão de pedidos - Gestão de remessas - Gestão de transportes - Otimização de itinerários - Painel de atividades - Previsão - Previsão da demanda - Rastreamento de entrega - Rastreamento de estoque - Rastreamento de pedidos - Rastreamento de remessas - Real-Time Data - Real-Time Updates - Relatórios e análise de dados - Relatórios e estatística - Roteamento - Third-Party Integrations - Transporte terrestre - Várias localizações ## Integrations (19 total) - Adobe Commerce - Big Cartel - BigCommerce - Brightpearl - Cin7 Omni - Cratejoy - EasyPost - Ebay Magento Integration - Ecwid - Extensiv Order Management - Gorgias - Linnworks - PayPal - Rithum - SPS Commerce ... and 4 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas de Expedição](https://www.capterra.pt/directory/30104/shipping/software) ## Categorias relacionadas - [Sistemas de Expedição](https://www.capterra.pt/directory/30104/shipping/software) - [Software de Gestão de Estoque](https://www.capterra.pt/directory/30006/inventory-management/software) - [Software de Gestão de Armazéns](https://www.capterra.pt/directory/30005/warehouse-management/software) - [Plataformas de E-Commerce](https://www.capterra.pt/directory/3/ecommerce/software) - [Software para Plataformas de E-Commerce B2B](https://www.capterra.pt/directory/31821/b2b-ecommerce-platform/software) ## Alternativas 1. [Tai TMS](https://www.capterra.pt/software/146697/teknowlogi-tai-tms) — 4.4/5 (77 reviews) 2. [CartonCloud](https://www.capterra.pt/software/179000/cartoncloud) — 4.7/5 (79 reviews) 3. [InfoPlus](https://www.capterra.pt/software/158602/infoplus) — 4.4/5 (116 reviews) 4. [3PL Warehouse Manager](https://www.capterra.pt/software/86175/3pl-warehouse-manager) — 4.1/5 (131 reviews) 5. [ShipHero](https://www.capterra.pt/software/166930/shiphero) — 4.3/5 (89 reviews) ## Avaliações ### "Affordable but high quality fulfillment service" — 4.0/5 > **Mikel** | *16 de janeiro de 2019* | Roupa e moda | Recommendation rating: 7.0/10 > > **Vantagens**: We've been using Shipmonk (and their associated Shopify app) for more than a year now. The onboarding process is fairly easy and they help you connect your store to their fulfillment center, and map the SKUs to their internal inventory codes. You can also do it yourself manually if you create product bundles, for instance, or they will do it for you if you have a lot of them, just by sending them a CSV. From that moment on, Shipmonk automatically captures the orders from Shopify, processes them, and then inserts the tracking number once the order has been fulfilled. So all in all, it is a very straightforward process and the only work you need to do is check their interface daily to verify no orders are "stuck" because the buyer entered an incorret address, or you have run out of stock of any item (which you shouldn't, as they provide a forecast on how many days of inventory you have left at the current sales rate. > > **Desvantagens**: Some occasional mistakes in the billing, especially at a time when a carrier reused tracking codes and we were charged for packages that were not ours, or in the beginning when they applied international shipping rates slighlty different to those agreed upon, but both were corrected quickly. Just be on top of the billing reports (that are fairly detailed, which honors them). > > All in all, very satisfied with their service and the timely delivery of the orders to my customers. ----- ### "ShipMonk Review" — 5.0/5 > **Michael** | *26 de julho de 2019* | Alimentação e bebidas | Recommendation rating: 9.0/10 > > **Vantagens**: Very intuitive. The approximate Stockout Days is extremely useful \& quite accurate. Creating Orders through ShipMonk is very easy to understand, and provides accurate tracking. It is a simple process for creating new items. > > **Desvantagens**: I have no complaints with the ShipMonk system. If I were to make a suggestion, it would be great if we could identify the approximate transit time for an order based on the location it is shipping to. I find the shipping options listed are broad \& not too useful. We have inserts that are automatically included in our orders. Sometimes, we do a bulk upload shipments for our investors \& the inserts are automatically added. But we do not want inserts on these orders. So we have to manually remove them, which is time consuming. A method to remove a SKU in bulk from orders would be a great tool that would save us time. But those scenarios are rare. > > We rarely run into any issues with ShipMonk system itself; aside from a few bugs here and there. If anything does occur, our Happiness Engineer hops on it right away. I would like to commend \[SENSITIVE CONTENT HIDDEN\] for being the best Happiness Engineer we could hope for\! He is very responsive, and always helps as best he can. ----- ### "BEWARE: Thousands of dollars of lost or stolen Inventory" — 2.0/5 > **Yoshi** | *21 de janeiro de 2022* | Roupa e moda | Recommendation rating: 0.0/10 > > **Vantagens**: Pros: Easy to use integrated software that syncs with Shopify and automatically downloads my Etsy orders. Inventory tracking feature that updated my Shopify stock. When everything went well, being a Shipmonk customer was great. Orders were automatically fulfilled and it saved hours of work. > > **Desvantagens**: They lost thousands of dollars of inventory over the course of a year, a fraction of which was reimbursed. When you sign up for their service the terms and conditions say that even though they might be at fault for lost inventory, they are not financially responsible. It was incredibly frustrating having to email their customer service every week to report an inventory discrepancy. I sell unique clothing designs that have a high production cost so I suspect staff members were stealing my products each time an order was fulfilled. Their Happiness Engineers were always very apologetic each time I reported a claim, but failed to solve the issue or explain why my inventory continually went missing. The rare times that Shipmonk did agree to reimburse me, they only gave me a $10 credit per unit which was a small percentage of the production cost. The lost inventory has negatively impacted my business' reputation. Multiple times I had to message customers to apologize that their order could no longer be fulfilled. Many of the missing products were irreplaceable. Their software syncing system would list products as in stock on my website, then suddenly change to an inventory level of 0 when the order was being fulfilled, changing the order status to backordered. Because of Shipmonk's negligence, I've lost thousands of dollars worth of sales plus thousands in lost inventory. > > I was really excited to work with Shipmonk, their service seemed really great. However after over 1 year with them I'm canceling my contract because of the constant loss of inventory that has occurred.I would only recommend their service if you sell very low value items or sell wholesale in bulk. ----- ### "Jambys - They have been great to us" — 5.0/5 > **Jack** | *6 de julho de 2022* | Bens de consumo | Recommendation rating: 9.0/10 > > **Vantagens**: Great UX/UI. The team is great and it updates really quickly. > > **Desvantagens**: We haven't had much issues. They allow us to import alot instead of manually doing it. > > Great experience ----- ### "Ship Monk put Amazon to Shame when it comes to fulfillment." — 4.0/5 > **Brooke** | *9 de junho de 2018* | Atacadistas | Recommendation rating: 8.0/10 > > **Vantagens**: ShipMonk delivers personalized attention and customer service for every question and concern we've ever had regarding the software or client information. They are truly invested in each and every company using their service. > > **Desvantagens**: They are a little less known than other companies for fulfillment. Hearing a name like Amazon for fulfillment instantly triggers a sense of stability and comfort. Ship Monk just needs a little bit more time to establish themselves and the will be giving Amazon a run for their money. ----- Page: 1 / 7\ Seguinte: [Next page](https://www.capterra.pt/software/153768/shipmonk?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/153768/shipmonk) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data