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Conheça eWay-CRM

Um complemento de gestão do relacionamento com o cliente para Outlook, disponível agora para iOS/Android. Ele ajuda a gerenciar clientes, vendas, projetos e malas diretas. Com o eWay-CRM, é possível compartilhar o Outlook com a equipe, acompanhar o histórico de comunicação, planejar acompanhamentos, automatizar processos da empresa e, assim, administrar os negócios com eficiência. O software também é personalizável: permite criar campos de usuários, criar layouts de formulários, personalizar fluxos de trabalho e permissões de usuários.

Quem usa eWay-CRM?

Todas as empresas que procuram um CRM integrado ao Microsoft Outlook.

eWay-CRM Software - 1
eWay-CRM Software - 2
eWay-CRM Software - 3
eWay-CRM Software - 4
eWay-CRM Software - 5

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Avaliações do eWay-CRM

Pontuação média

Geral
4,6
Praticidade
4,5
Atendimento ao cliente
4,7
Recursos
4,4
Relação qualidade/preço
4,5

Avaliações por tamanho de empresa (funcionários)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Encontre avaliações segundo pontuações

5
62%
4
33%
3
4%
2
1%
Fernando
Fernando
Owner, EUA
Usuário do LinkedIn Verificado
Consultoria de gestão, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

A+++. The Best CRM Software in the Market

5,0 há 3 anos

Comentários: I was a 10+ years users of the obsolete, outdated, full of issues Microsoft Business Contacts Manager. The thing was free and Microsoft did not care to update it and discontinued it. I spend 2 to 3 months checking almost all CRM software I could find before selecting one to replace Microsoft Business Contact Manager, as I wanted to make sure I did this only once. I picked eWay-CRM and I picked right. Imported the old database without any issue and set it up and customize it myself, even though I have no IT background. Very easy to set up and to customize.

Vantagens:

Things that I like the most: 1. Customization. You customize the forms, the views, the database, the workflows, and everything and use them whatever way you want to use them. Really. 2. The breadth of features. Whatever you want to do, eWay-CRM has a way to do it. 3. Customer service. You call customer service in the USA any time during working hours and [SENSITIVE CONTENT HIDDEN] will pick up the phone in 5 seconds and solve your issue pronto. 4. The stability. Windows 10 and Office have dozens of updates and changes. You can always count on eWay-CRM to be there, stable, available 100% of the time. 5. Reliability. Everything is backup in the cloud instantly. My data is safe.

Desvantagens:

I like eWay-CRM so that much that I cannot think on anything to change, except some very minor icon function changes I suggested in the online forum. Has not been changed because fellow users did not agree with my suggestion. I can live with that and recognize that that only changes with a lot of users support can be implemented.

Jason
Paralegal, EUA
Escritório de advocacia, 2 - 10 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

eWay is the only Contact Management Software to Consider for a Law Practice

5,0 há 3 semanas Novo

Comentários: With the loss of business contact manager via outlook, eWay has been the only software we have found that will do what a small and very busy law practice will need to use!

Vantagens:

The way you can seamlessly sync all contacts, tasks, emails and anything else going on with a specific case. This is really important for a small law firm as I (the paralegal) can keep our clients up to date on the status of their case by seeing what I or the Attorney I work for have completed (tasks) and what has been done as far as communication with clients and opposing parties (emails) all in one easy to use system. Cannot recommend them enough. After dealing with QuickBooks support for 6 months, I truly appreciate the level of customer service eWay provides and does not stop until all issues have been resolved. Even when the issue is on our end they attempt to fix or point out potential problems with our system.

Desvantagens:

The only Con I had was knowing when eWay had a new update, but I expressed a desire to be emailed when new updates are released and within a release or two I started getting emails to inform me of a new update! So no more Cons with eWay.

Mark
General Manager, GB
Atacadistas, 11 - 50 funcionários
Usou o software para: 1 a 5 meses
Fonte da avaliação

The Beginning

3,0 mês passado Novo

Comentários: my overall experience has been good so far but only been working with it for a week. Real test will be when i add the rest of the sales team and setup all the relevant fields.

Vantagens:

integration with outlook and telephone system 3CX

Desvantagens:

some functions were slow especially eWay-CRM settings

Paul
Managing Director, África do Sul
Software, 2 - 10 funcionários
Usou o software para: Mais de um ano
Fonte da avaliação

The only CRM that is so well integrated into Outlook

5,0 há 4 meses

Comentários: eWay is easy to yse and if you get stuck anywhere or need support, their whole team including the [sensitive content hidden] gets a turn to man the chatbot on their website, so if there is anything out of the ordinary happening or needed, they sort it out very quickly.

Vantagens:

We chose eWay because of how easily you can manage the sales process based on email attachments (which control our processes between suppliers and customers). If an attachment is more information, a quote, an invoice, or a proof of payment, that is where you are in the sales process and there is now download or save then uploading again into the system. You simply save it directly into eWay and give a few chosen attributes and youre done. System is updated and all the information you need is always at your finger tips

Desvantagens:

The reports are standard and not customizable, so we mostly use the Excel-like table views to look at what is going on. The activity report is the one we use most often to catch up the team with what is going on in each account. Some customization there would be nice.

OLIVIER
Innovation Funding Manager, França
Serviços financeiros, 11 - 50 funcionários
Usou o software para: Mais de dois anos
Fonte da avaliação

Myriad France review

4,0 mês passado Novo

Vantagens:

good overview of all missions and all prospects

Desvantagens:

time consuming to complete a lot of items