--- description: Tudo sobre eWay-CRM: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: eWay-CRM - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Sucesso do Cliente](/directory/30961/customer-success/software) > [eWay-CRM](/software/152769/eway-crm) # eWay-CRM Canonical: https://www.capterra.pt/software/152769/eway-crm Page: 1 / 34\ Seguinte: [Next page](https://www.capterra.pt/software/152769/eway-crm?page=2) > Complemento de gestão do relacionamento com o cliente para Outlook, que ajuda a gerenciar contatos, vendas, projetos e malas diretas. Disponível agora como aplicativo na internet e para iOS/Android. > > Verdict: Rated **4.5/5** by 808 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa eWay-CRM? Todas as empresas que procuram um CRM integrado ao Microsoft Outlook. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.5/5** | 808 Avaliações | | Praticidade | 4.4/5 | Based on overall reviews | | Suporte ao cliente | 4.6/5 | Based on overall reviews | | Relação qualidade/preço | 4.4/5 | Based on overall reviews | | Recursos | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: eWay System - **Location**: Kansas City, EUA - **Founded**: 2008 ## Commercial Context - **Preço inicial**: 20,00 US$ - **Modelo de preços**: (Free version available) (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000 - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Windows (local), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: checo, eslovaco, inglês - **Available Countries**: Alemanha, Austrália, Canadá, Eslováquia, Estados Unidos, Irlanda, Reino Unido, África do Sul ## Recursos - Agendamento - Agendamento de compromissos - Análise de dados de campanhas - Banco de dados do cliente - CAN-SPAM Compliance - CRM - Campos personalizáveis - Cobrança e faturamento - Compartilhamento de arquivos - Contatos compartilhados - Controle de despesas - Controle de horas - Controle de horas e despesas - Discador automático - Editor de WYSIWYG - Ferramentas de colaboração - Gerenciamento de contatos - Gerenciamento de documentos - Gerenciamento de e-mails - Gestão de arrecadação de fundos - Gestão de assinantes - Gestão de associação - Gestão de campanhas - Gestão de clientes - Gestão de embaixadores da marca - Gestão de leads - Gestão de listas de chamadas - Gestão de modelos - Gestão de projetos - Gestão de recursos - Gestão de tarefas - Gestão do desempenho - Gestão do fluxo de trabalho - Gestão do pipeline - Gestão do pipeline de vendas - Marketing por e-mail - Mobile Optimization - Monitoramento do progresso - Orçamentos/estimativas - Painel de atividades - Para o setor de seguro - Pesquisa e filtro - Planificação/Programação de projetos - Rastreamento de clientes - Rastreamento de e-mails - Rastreamento de engajamento - Relatórios e análise de dados - Segmentação de clientes - Seguimento de relatórios/projetos - Seguimento de status ... and 35 more features ## Integrations (15 total) - 3CX - GPS Commander - Leady - Make - Microsoft 365 - Microsoft Outlook - Microsoft Power Automate - Microsoft Power BI - Microsoft Teams - Poll Everywhere - QuickBooks Online - Tableau - TeamViewer - WordPress - Zapier ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software de Sucesso do Cliente](https://www.capterra.pt/directory/30961/customer-success/software) ## Categorias relacionadas - [Software de Sucesso do Cliente](https://www.capterra.pt/directory/30961/customer-success/software) - [Sistemas CRM](https://www.capterra.pt/directory/2/customer-relationship-management/software) - [Software de Gestão de Contatos](https://www.capterra.pt/directory/30016/contact-management/software) - [Software CRM para Pequenas Empresas](https://www.capterra.pt/directory/31583/small-business-crm/software) - [Software de Acompanhamento de Vendas](https://www.capterra.pt/directory/32744/sales-tracking/software) ## Alternativas 1. [Zoho CRM](https://www.capterra.pt/software/155928/zoho-crm) — 4.3/5 (6959 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.pt/software/204998/bigin-by-zoho-crm) — 4.7/5 (715 reviews) 3. [HubSpot CRM](https://www.capterra.pt/software/152373/hubspot-crm) — 4.5/5 (4445 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.pt/software/61368/salesforce) — 4.4/5 (18760 reviews) 5. [Dynamics 365](https://www.capterra.pt/software/157279/dynamics-365) — 4.4/5 (5805 reviews) ## Avaliações ### "eWay CRM Portugal" — 4.0/5 > **Paulo** | *10 de abril de 2025* | Fabricação de alimentos | Recommendation rating: 7.0/10 > > **Vantagens**: Directly connected to MS outlook is a must. Furthermore a tailored personalization of modules allows users to better manage workflow in a easier and efficient way. > > **Desvantagens**: Design is not as actual as it should and IA should be considered overall. > > Its a good CRM with a very good balanced price quality rate. Whatever the size of the company is, it is easily adapted for every industry. ----- ### "E-way review" — 5.0/5 > **Rui** | *10 de março de 2025* | Companhias aéreas/Aviação | Recommendation rating: 8.0/10 > > **Vantagens**: - Good customer support - Excelent integration on outlook - Good customization options - Frequent updates and new features release > > **Desvantagens**: - Issue with recuring login screen pop up, losing focus of current task. - No native integration on powerbi link feature. > > Does what the business needs, although we have customized some information flows to meet our needs. ----- ### "Review Jorge Ferreira" — 4.0/5 > **Jorge** | *18 de novembro de 2024* | Transporte rodoviário e ferroviário | Recommendation rating: 7.0/10 > > **Vantagens**: The good database and functionality in general > > **Desvantagens**: When updated the system creates a lot of small errors most of the times > > The experience has been good in genereal ----- ### "Great CRM system\!" — 5.0/5 > **Daniel** | *2 de abril de 2025* | Serviços e tecnologia da informação | Recommendation rating: 9.0/10 > > **Vantagens**: Microsoft 365 Integration and easy to use platform. Support it's also great\! > > **Desvantagens**: it's using a lot of computer resources, but with a good configuration it will work > > it's a great app tracking sales process and converting leads to customers; ----- ### ""Reliable and User-Friendly CRM"" — 5.0/5 > **Denis** | *11 de junho de 2025* | Serviços e tecnologia da informação | Recommendation rating: 5.0/10 > > **Vantagens**: I appreciated the seamless integration with Microsoft Outlook, which made it easy to manage emails, tasks, contacts, and sales opportunities in one place. The interface feels familiar, especially for teams already using Microsoft 365. Customizable fields and workflows allowed us to tailor the CRM to our business needs without heavy technical involvement. The mobile app is also a plus for managing information on the go. > > **Desvantagens**: Sometimes the initial synchronization between Outlook and the CRM can be a bit slow, especially when dealing with large volumes of data. It's not a major issue, but it can be noticeable during setup or heavy use. > > Overall, my experience with eWay-CRM has been very positive. It streamlined our customer and project management processes by integrating directly into Outlook, which made adoption easy for the team. The system is intuitive, customizable, and well-suited for small to mid-sized businesses. Support has been responsive whenever we had questions, and the ongoing updates show that the product is actively maintained and improved. It’s a reliable tool that has helped us stay organized and efficient. ----- Page: 1 / 34\ Seguinte: [Next page](https://www.capterra.pt/software/152769/eway-crm?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/152769/eway-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data