--- description: Tudo sobre eWay-CRM: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: eWay-CRM - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Sucesso do Cliente](/directory/30961/customer-success/software) > [eWay-CRM](/software/152769/eway-crm) # eWay-CRM Canonical: https://www.capterra.pt/software/152769/eway-crm Page: 1 / 34\ Seguinte: [Next page](https://www.capterra.pt/software/152769/eway-crm?page=2) > Complemento de gestão do relacionamento com o cliente para Outlook, que ajuda a gerenciar contatos, vendas, projetos e malas diretas. Disponível agora como aplicativo na internet e para iOS/Android. > > Verdict: Rated **4.5/5** by 825 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa eWay-CRM? Todas as empresas que procuram um CRM integrado ao Microsoft Outlook. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.5/5** | 825 Avaliações | | Praticidade | 4.4/5 | Based on overall reviews | | Suporte ao cliente | 4.6/5 | Based on overall reviews | | Relação qualidade/preço | 4.4/5 | Based on overall reviews | | Recursos | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: eWay System - **Location**: Kansas City, EUA - **Founded**: 2008 ## Commercial Context - **Preço inicial**: 20,00 US$ - **Modelo de preços**: (Free version available) (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Windows (local), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: checo, eslovaco, inglês - **Available Countries**: Alemanha, Austrália, Canadá, Eslováquia, Estados Unidos, Irlanda, Reino Unido, África do Sul ## Recursos - Acompanhamento de atividades - Agendamento de compromissos - Análise de dados de campanhas - Banco de dados de contatos - Banco de dados do cliente - CAN-SPAM Compliance - CRM - Campos personalizáveis - Cobrança e faturamento - Comunicação multicanal - Contatos compartilhados - Controle de despesas - Controle de horas - Controle de horas e despesas - Discador automático - Editor de WYSIWYG - Ferramentas de colaboração - Gerenciamento de contatos - Gerenciamento de documentos - Gerenciamento de e-mails - Gestão de arrecadação de fundos - Gestão de assinantes - Gestão de associação - Gestão de campanhas - Gestão de clientes - Gestão de embaixadores da marca - Gestão de leads - Gestão de modelos - Gestão de projetos - Gestão de recursos - Gestão de tarefas - Gestão do desempenho - Gestão do fluxo de trabalho - Gestão do pipeline - Gestão do pipeline de vendas - Importação/exportação de dados - Mobile Optimization - Monitoramento do progresso - Painel de atividades - Para o setor de seguro - Pesquisa e filtro - Planificação/Programação de projetos - Previsão de vendas - Rastreamento de clientes - Rastreamento de e-mails - Rastreamento de engajamento - Relatórios e análise de dados - Segmentação de clientes - Seguimento de relatórios/projetos - Seguimento de status ... and 35 more features ## Integrations (21 total) - 3CX - Constant Contact - Copilot - Ecomail - GPS Commander - Leady - Mailchimp - Make - Microsoft 365 - Microsoft Copilot Studio - Microsoft Outlook - Microsoft Power Automate - Microsoft Power BI - Microsoft SharePoint - Microsoft Teams ... and 6 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software de Sucesso do Cliente](https://www.capterra.pt/directory/30961/customer-success/software) ## Categorias relacionadas - [Software de Sucesso do Cliente](https://www.capterra.pt/directory/30961/customer-success/software) - [Sistemas CRM](https://www.capterra.pt/directory/2/customer-relationship-management/software) - [Software de Gestão de Contatos](https://www.capterra.pt/directory/30016/contact-management/software) - [Software CRM para Pequenas Empresas](https://www.capterra.pt/directory/31583/small-business-crm/software) - [Software de Acompanhamento de Vendas](https://www.capterra.pt/directory/32744/sales-tracking/software) ## Alternativas 1. [Zoho CRM](https://www.capterra.pt/software/155928/zoho-crm) — 4.3/5 (6994 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.pt/software/204998/bigin-by-zoho-crm) — 4.7/5 (743 reviews) 3. [HubSpot CRM](https://www.capterra.pt/software/152373/hubspot-crm) — 4.5/5 (4484 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.pt/software/61368/salesforce) — 4.4/5 (18807 reviews) 5. [Kylas Sales CRM](https://www.capterra.pt/software/210630/kylas) — 4.8/5 (622 reviews) ## Avaliações ### "eWay CRM Portugal" — 4.0/5 > **Paulo** | *10 de abril de 2025* | Fabricação de alimentos | Recommendation rating: 7.0/10 > > **Vantagens**: Directly connected to MS outlook is a must. Furthermore a tailored personalization of modules allows users to better manage workflow in a easier and efficient way. > > **Desvantagens**: Design is not as actual as it should and IA should be considered overall. > > Its a good CRM with a very good balanced price quality rate. Whatever the size of the company is, it is easily adapted for every industry. ----- ### "E-way review" — 5.0/5 > **Rui** | *10 de março de 2025* | Companhias aéreas/Aviação | Recommendation rating: 8.0/10 > > **Vantagens**: - Good customer support - Excelent integration on outlook - Good customization options - Frequent updates and new features release > > **Desvantagens**: - Issue with recuring login screen pop up, losing focus of current task. - No native integration on powerbi link feature. > > Does what the business needs, although we have customized some information flows to meet our needs. ----- ### "Review Jorge Ferreira" — 4.0/5 > **Jorge** | *18 de novembro de 2024* | Transporte rodoviário e ferroviário | Recommendation rating: 7.0/10 > > **Vantagens**: The good database and functionality in general > > **Desvantagens**: When updated the system creates a lot of small errors most of the times > > The experience has been good in genereal ----- ### "CRM that suits our small business" — 5.0/5 > **Kateřina** | *6 de janeiro de 2026* | Segurança pública | Recommendation rating: 9.0/10 > > **Vantagens**: Clear workflow, convenient invoicing, pleasant communication with support when needed. The price-performance ratio is okay for me. Overall, we are very satisfied, we have been using eWay for several years. > > **Desvantagens**: I liked the older look a little better, but it's nothing that bothers me. Customizing individual steps in the workflow is very detailed and therefore a bit more time-consuming, fortunately it doesn't need to be done very often. ----- ### ""Reliable and User-Friendly CRM"" — 5.0/5 > **Denis** | *11 de junho de 2025* | Serviços e tecnologia da informação | Recommendation rating: 5.0/10 > > **Vantagens**: I appreciated the seamless integration with Microsoft Outlook, which made it easy to manage emails, tasks, contacts, and sales opportunities in one place. The interface feels familiar, especially for teams already using Microsoft 365. Customizable fields and workflows allowed us to tailor the CRM to our business needs without heavy technical involvement. The mobile app is also a plus for managing information on the go. > > **Desvantagens**: Sometimes the initial synchronization between Outlook and the CRM can be a bit slow, especially when dealing with large volumes of data. It's not a major issue, but it can be noticeable during setup or heavy use. > > Overall, my experience with eWay-CRM has been very positive. It streamlined our customer and project management processes by integrating directly into Outlook, which made adoption easy for the team. The system is intuitive, customizable, and well-suited for small to mid-sized businesses. Support has been responsive whenever we had questions, and the ongoing updates show that the product is actively maintained and improved. It’s a reliable tool that has helped us stay organized and efficient. ----- Page: 1 / 34\ Seguinte: [Next page](https://www.capterra.pt/software/152769/eway-crm?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/152769/eway-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data