--- description: Tudo sobre Epos Now: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Epos Now - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas PDV](/directory/20052/point-of-sale/software) > [Epos Now](/software/152638/epos-now) # Epos Now Canonical: https://www.capterra.pt/software/152638/epos-now Page: 1 / 30\ Seguinte: [Next page](https://www.capterra.pt/software/152638/epos-now?page=2) > O Epos Now oferece soluções de gestão empresarial para pequenas e médias empresas nos setores de varejo e hotelaria. A empresa fornece hardware de ponto de serviço e software baseado na nuvem, que vem com o Epos Now AppStore e oferece integração a pagamentos, contas, marketing e outras ferramentas essenciais de negócios. Esses sistemas escalonáveis são adaptados às necessidades de cada negócio e vêm com treinamento completo. O suporte premium também está disponível sem interrupção. > > Verdict: Rated **3.8/5** by 726 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Epos Now? Os sistemas separados de varejo e hotelaria são comprovados para empresas de todos os tamanhos, com um índice de satisfação oficial de 9/10 online. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **3.8/5** | 726 Avaliações | | Praticidade | 3.8/5 | Based on overall reviews | | Suporte ao cliente | 3.6/5 | Based on overall reviews | | Relação qualidade/preço | 3.6/5 | Based on overall reviews | | Recursos | 3.8/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Epos Now - **Location**: Orlando, EUA - **Founded**: 2011 ## Commercial Context - **Preço inicial**: 349,00 US$ - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200 - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: espanhol, inglês - **Available Countries**: Austrália, Canadá, Emirados Árabes Unidos, Espanha, Estados Unidos, Guernesey, Ilha de Man, Irlanda, Jersey, Malta, México, Nova Zelândia, Reino Unido ## Recursos - Acesso para Celular - Atendimento do pedido - Automação de pedidos - Banco de dados do cliente - Bar Tab Management - Barcode/Ticket Scanning - Cobrança e faturamento - Compras e recebimento - Conformidade com o PCI - Contabilidade - Contas de clientes - Controle de estoque - Controle e acesso remoto - Controles independentes - Controles/permissões de acesso - For Bakeries - Gerenciamento de pedidos de compra - Gestão de clientes - Gestão de descontos - Gestão de estoques - Gestão de estoques do varejo - Gestão de funcionários - Gestão de pedidos - Gestão de recibos - Gestão de reservas - Gestão de tabelas - Histórico de transações - Imagem de marca personalizável - Impressão no local - Integração da contabilidade - Kitchen/Menu Management - Monitoramento de transações - Múltiplas opções de pagamento - Pagamentos eletrônicos - Pagamentos em pessoa - Pagamentos móveis - Pagamentos online - Payment Gateway Integration - Ponto de vendas (PDV) - Price/Margin Management - Processamento de cartões de crédito - Processamento de cartões de débito/crédito - Rastreamento de pedidos - Real-Time Data - Registro de pedidos - Relatórios e análise de dados - Relatórios e estatística - Tela de toque - Third-Party Integrations - Várias lojas ... and 15 more features ## Integrations (26 total) - Appointedd - BigCommerce - Deputy - Eventbrite - Feefo - Gmail - Google Calendar - Loyal Zoo - Mailchimp - Megaventory - NearSt - PayPal - QuickBooks Online - RMS - Sage 50 Accounting ... and 11 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas PDV](https://www.capterra.pt/directory/20052/point-of-sale/software) ## Categorias relacionadas - [Sistemas PDV](https://www.capterra.pt/directory/20052/point-of-sale/software) - [Software de Gestão de Serviços Alimentares](https://www.capterra.pt/directory/20025/food-service-management/software) - [Sistemas para Restaurante](https://www.capterra.pt/directory/20026/restaurant-management/software) - [Software de Gestão de Estoque](https://www.capterra.pt/directory/30006/inventory-management/software) - [Sistema de Caixa para Restaurante](https://www.capterra.pt/directory/30603/restaurant-pos/software) ## Alternativas 1. [Square Point of Sale](https://www.capterra.pt/software/154907/square-point-of-sale) — 4.6/5 (3032 reviews) 2. [Clover](https://www.capterra.pt/software/166759/clover) — 3.8/5 (576 reviews) 3. [PayPal Point of Sale](https://www.capterra.pt/software/171165/paypal-here-app) — 4.6/5 (2290 reviews) 4. [Shopify POS](https://www.capterra.pt/software/205337/shopify-pos) — 4.6/5 (242 reviews) 5. [Toast POS](https://www.capterra.pt/software/136301/toast-pos) — 4.1/5 (553 reviews) ## Avaliações ### "McCarthy Witchery LTD Till system." — 5.0/5 > **Fay** | *9 de agosto de 2025* | Varejistas | Recommendation rating: 10.0/10 > > **Vantagens**: very easy to use for our small LTD company. Has everything we need from categories and coloured buttons to easy add and adjust and the ability to find out all our stats and best sellers. payments are always prompt and go straight into our business account keeping everything with in easy reach and easy to keep track off. The features in the back office are amazing and again so easy to navigate and find stats/ best sellers and records. Yes prompt and easy to get a replacement till when the till roll door broke. There's lots of training and advice calls as part of the contract. > > **Desvantagens**: There's lots of adviser calls and calls when you named adviser isn't available which can be over the top when you have already spoken to people. Wasn't made aware that if you don't use your card reader for x days you can be charged. The only real problem we had was the till was set up for a clothes shop and then a fruit and vegetable shop after our initial training on the back office which is neither what we are. > > Very positive in the whole. Very pleased with the products, customer service, professionalism and advice. Problems can be sorted out over the phone and nothing is too big or small. ----- ### "EPOS have been a great Tool for our business." — 5.0/5 > **Ray** | *3 de janeiro de 2026* | Restaurantes | Recommendation rating: 10.0/10 > > **Vantagens**: Works well for our needs at a great price\! When I call (which is not often) for help, the customer support is outstanding. The reports are very useful in helping me run my business. It also cuts down on mistakes on the bill. > > **Desvantagens**: When first setting up our menu, it took a little getting used to the thought process of the program but, that was probably more of a me thing. > > It's been great. I have a small restaurant in a truck stop. We used to handwrite our tickets. The wait staff and our cashier would have to run back to the kitchen to place the order. Now press a button and help someone else. We used to hand-calculate all our checks as well. With this system, there are no more mistakes. ----- ### "Great support" — 5.0/5 > **Andrea** | *11 de junho de 2026* | Hotelaria | Recommendation rating: 9.0/10 > > **Vantagens**: EPOS System is so easy to use, and the service from the team is great. The security of the systems is so thorough. > > **Desvantagens**: Sometimes it can be over whelming all the different functions it can do, and a little complicated. Its not a cheap system but worth it. > > Great service, great support, and easy to navigate. We wouldn't be without our EPOS System for our business. ----- ### "Unannounced service disruption and poor communication impacting trading" — 1.0/5 > **Avaliador Verificado** | *23 de abril de 2026* | Hotelaria | Recommendation rating: 0.0/10 > > **Vantagens**: The system was generally functional when operating as expected and had been suitable for day-to-day EPOS and card payment processing prior to the incident. It integrated with our existing setup for a period of time without major issues. > > **Desvantagens**: Severe lack of communication regarding critical changes affecting payment processing. No prior warning or transition period was provided when functionality was removed, resulting in unexpected business downtime. Support documentation was also inaccurate, directing users to unavailable applications, which added confusion during an already critical situation. Overall handling of the incident demonstrated poor planning, inadequate customer communication, and insufficient support for affected businesses. > > Having been a customer of EposNow for several years, what occurred on 23rd April was highly disruptive and unacceptable for a business-critical service. Overnight, it appeared that a significant number of customers, including our own business, were effectively required to use EposNow hardware in order to continue processing card payments. We had previously been operating successfully using the Paymentsense Cloud App in conjunction with our existing PaymentSense terminals without issue. Without prior warning, this functionality ceased to operate. This resulted in a complete interruption to trading. For several hours, we were unable to accept card payments while attempting to identify the cause of the issue. No communication, alerts, or prior notification were provided by EposNow, which left us without clarity or direction during a critical period of trading. It subsequently became apparent that we were not the only business affected. A large number of customers using third-party integrations experienced similar disruption, effectively losing the ability to process payments overnight. This led to immediate operational impact, including lost revenue, operational delays, and customer dissatisfaction, all of which could have been mitigated with appropriate communication and planning. At no point was any formal explanation provided regarding the reason for this change, nor was any transition period communicated. As a result, we were left to manage the situation independently and, in order to continue trading at a basic level, we were required to place our card readers into standalone mode. As a small business operating within a challenging hospitality environment, this level of disruption without warning or support was entirely unacceptable. There was no proactive communication, no structured transition, and limited effective support when issues arose. To compound the situation, EposNow’s own support documentation directed users to download an application that was not available in our region, further increasing confusion and delaying resolution at a critical time. Overall, the handling of this situation demonstrated a lack of communication and consideration for long-standing customers. The impact on operations was significant and avoidable. As a result, we are actively reviewing alternative EPOS providers and intend to move away from EposNow. This experience has fundamentally undermined confidence in the platform. This level of disruption, without warning or clear communication, is not acceptable for a business-critical system. ----- ### "Please for the love of God avoid them at all costs\!\!\!" — 1.0/5 > **Godwin** | *4 de abril de 2026* | Supermercados | Recommendation rating: 0.0/10 > > **Vantagens**: I find it very difficult to say there is anything I like about Epos Now after my experience. If I have to, I'd say having a convenient till system and back office available in one solution made the managing sales easier. > > **Desvantagens**: They would make up anything to sell their product and would ignore any request to cancel your subscription then keep charging you even after your subscription has been cancelled. Epos Now are a very unreliable and completely untrustworthy company. > > Epos Now has got to be the worst company I have ever dealt with. First they conned me into getting their complete Epos solution by assuring me it would work with my Datalogic scanner and scale hardware. When it did not work and I complained, they claimed they never told me their solution would work with my hardware. When I made a data request to retrieve the chat between myself and their sales rep to prove I was right, I got nothing but excuses. After months of ignoring my requests, I gave them notice that I won't renew my subscription when the initial 12 month agreement ended. I closed my account in their till back office on the last day of the agreement, but they still charged me for the upcoming month. When I called their support to complain, they claimed I never sent them any notice to terminate my agreement, even though I had forwarded the email I sent to them over a month before and had also sent a letter via special delivery which they did confirm they had received. Eventually they closed my account. Not trusting them, I contacted my bank to block them from debiting money from my account. Months later and they are still trying to collect money from my account. When I call or try to contact them via live chat, all I get is promises they'll get someone who can help to call me back, which they never do. I would not recommend Epos Now to even my worst enemy. ----- Page: 1 / 30\ Seguinte: [Next page](https://www.capterra.pt/software/152638/epos-now?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/152638/epos-now) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data