Analytic Call Tracking

by Analytic Call Tracking

4 / 5 1 review
Analytic Call Tracking

Average Ratings

1 review
  • Overall 4 / 5
  • Ease of Use 4 / 5
  • Customer Service 3 / 5
  • Features 5 / 5
  • Value for Money 4 / 5

Product Details

  • Training Webinars

Vendor Details

  • Analytic Call Tracking
  • http://www.analyticcalltracking.com

About Analytic Call Tracking

Mobile call tracking software that enables companies to date call data with the real time dashboard and make multiple blacklists.

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Analytic Call Tracking Features

  • CRM
  • Call Recording
  • Call Routing
  • Caller Identification
  • Campaign Management
  • Conversion Tracking
  • IVR / Voice Recognition
  • Keyword Tracking

Analytic Call Tracking Most Helpful Reviews

I've used ACT in some form for the past three years. The software helps me track my client calls.

Translate with Google Reviewed on 5/3/2018
Deputy CFO
Used the Software for: 2+ years
Reviewer Source 
Source: asdf
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: ACT's call tracking and reporting features allows me to prove to my clients that my marketing works (or doesn't lol). The reporting is really the best feature of this web based software. It shows you via graph of calls during a set time frame (day, week, months) and lists the individual calls by number, location, time of call and length of call. You have the option of recording calls also. You can also build your own call trees with drag and drop features. It also includes voice drops and call broadcasts - so you can build your own call center.

Cons: The user interface could be a lot better. For the most part it is just the bare essentials. Also the Help Desk states "Please Allow Up To 72 Hours For A Response". That will not do for most people.

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