CredSpark

Comentários: More engaging content experience that allows readers to provide opinions or test their knowledge on a subject. Also provides a number of sponsorship opportunities for customers that are closely aligned with our editorial content.

Vantagens: The quality of the user experience is best in class. The polls and quizzes provide a positive user experience within site content that is also designed to encourage conversions. This is a tool that both enhances the engagement of our content and provides an unique sponsorship opportunity. One of my favorite engagement tools within the product is the ability to easily generate HTML for an email that allows the reader to answer the first question of a quiz in an email and is automatically redirected to the article page on question 2. The frequency of new feature introductions is also a big positive. CredSpark is very good at acting quickly on suggestions to improve the product.

Desvantagens: While creating a poll or quiz is simple and intuitive, some of the more advanced and interesting features require some effort and experimentation to master. It is an easy tool to introduce to new team members, but the learning curve to become a fully independent user can be frustrating.

Comentários: The biggest benefit is our development team is no longer creating our quizzes for us, which used to be time consuming for both the development and editorial teams. I can't say enough about the ease of use to create quizzes. The reporting is great, the new features are great and it's visually appealing on our sites. I've worked closely with their development team on custom projects and they have been a pleasure to work with. The genuinely care about our custom needs and didn't have any ego when we asked for a change.

Vantagens: I love the ease of use. I manage the product relationship with Credspark and I've onboarded many of my colleagues on the platform. The UI is easy to understand and non-technical editors have caught onto creating a quiz very quickly. I love how easy it is to embed on our websites, and how accessible the Credspark team is if we have any questions.

Desvantagens: Some of the features are not aligned with the specific needs of our brand requirements. In those cases Credspark has been receptive to work with us and see if there's a viable solution within their current platform.

Vantagens: It is very easy to work with - and their customer services is unbeatable! We can message them with a question or suggestion and get an answer back within an hour. They take suggestions very seriously and update the software regularly. Our audiences are engaged with the quizzes and seem to look forward to them!

Desvantagens: There are sometimes some bugs that pop up, but their customer service team is very quick to address the issues and fix them in a timely manner.

Comentários: It was a solid option for our basic needs. If we were to expand the line of business it was used for, I would look for another solution.

Vantagens: It gets the job done and is inexpensive. There is not robust functionality, but it delivered the features we needed.

Desvantagens: It was not incredibly intuitive and we had several instances where we needed to contact support to execute what we thought were straight forward requests.

Comentários: This software helps us engage our readers on social media and get leads.

Vantagens: I like that this software is easy to use and that the customer service is phenomenal. If there is a glitch, the team works on it really quickly after I email them.

Desvantagens: Sometimes there are small glitches. They're little, but they can be tedious. However, the team works quickly to get these fixed.