---
description: Tudo sobre Dotdigital: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
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title: Dotdigital - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Ferramentas de Email Marketing](/directory/30013/email-marketing/software) > [Dotdigital](/software/151213/dotmailer)

# Dotdigital

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> Plataforma de automação de marketing com e-mail em sua essência. Os recursos mais recentes incluem SMS, bate-papo ao vivo e redirecionamento de mídia social.
> 
> Verdict: Rated **4.3/5** by 187 users. Top-rated for **Probabilidade de recomendação**.

-----

## Resumo

### Quem usa Dotdigital?

Empresas de médio porte, B2B, B2C e comércio eletrônico com pelo menos 5 mil contatos.

## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.3/5** | 187 Avaliações |
| Praticidade | 4.2/5 | Based on overall reviews |
| Suporte ao cliente | 4.3/5 | Based on overall reviews |
| Relação qualidade/preço | 4.1/5 | Based on overall reviews |
| Recursos | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: dotdigital
- **Location**: London, GB
- **Founded**: 1999

## Commercial Context

- **Preço inicial**: 500,00 US$
- **Modelo de preços**:  (Teste Grátis)
- **Target Audience**: 51 - 200, 201 - 500, 501 - 1 000
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web
- **Idiomas**: alemão, chinês tradicional, espanhol, finlandês, francês, hindi, inglês, italiano, japonês, neerlandês, polaco, português europeu, russo, sueco, tailandês, árabe
- **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Argentina, Argélia, Arménia, Arábia Saudita, Austrália, Azerbaijão, Bangladeche, Barém, Benim, Bolívia, Botsuana, Brasil, Brunei, Bulgária and 173 more

## Recursos

- A/B Testing
- Acesso para Celular
- Agendamento de campanhas
- Análise de comportamentos
- Análise de dados de campanhas
- Arrastar e soltar
- Automação de marketing
- Ações ativadas por eventos
- Banco de dados de contatos
- CAN-SPAM Compliance
- CRM
- Campanhas gota a gota
- Campos personalizáveis
- Captura de leads
- Conteúdo dinâmico
- Editor de WYSIWYG
- Edição em tempo real
- Gerenciamento de contatos
- Gestão de assinantes
- Gestão de campanhas
- Gestão de canais
- Gestão de comércio eletrônico
- Gestão de conteúdo
- Gestão de leads
- Gestão de modelos
- Gestão de pedidos
- Importação/exportação de dados
- Marketing de multicanal
- Marketing por e-mail
- Marketing social
- Mobile Optimization
- Múltiplas campanhas
- Planejamento de campanhas
- Páginas de início/formulários web
- Qualificação de leads
- ROI Tracking
- Rastreamento de conversão
- Rastreamento de e-mails
- Rastreamento de visitantes do site
- Relatórios e análise de dados
- Segmentação
- Segmentação de clientes
- Third-Party Integrations

## Integrations (57 total)

- Adobe Commerce
- Aurora
- BON Loyalty
- Bazaarvoice
- BigCommerce
- Bynder
- Databricks
- DinMo
- Drupal
- Dynamics 365
- Dynamics 365 Sales
- Eber
- Eventbrite
- Facebook Business Suite
- Fresh Relevance

... and 42 more integrations

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7
- Bate-papo

## Category

- [Ferramentas de Email Marketing](https://www.capterra.pt/directory/30013/email-marketing/software)

## Categorias relacionadas

- [Ferramentas de Email Marketing](https://www.capterra.pt/directory/30013/email-marketing/software)
- [Ferramentas de Automação de Marketing](https://www.capterra.pt/directory/6/marketing-automation/software)
- [Software de Gestão de Campanhas](https://www.capterra.pt/directory/30012/campaign-management/software)
- [Ferramentas de Landing Pages](https://www.capterra.pt/directory/30844/landing-page/software)
- [Plataformas de Marketing All-in-One](https://www.capterra.pt/directory/32155/all-in-one-marketing/software)

## Alternativas

1. [Brevo](https://www.capterra.pt/software/132996/brevo) — 4.6/5 (3414 reviews)
2. [Mailchimp](https://www.capterra.pt/software/110228/mailchimp) — 4.5/5 (17580 reviews)
3. [MailerLite](https://www.capterra.pt/software/136603/mailerlite) — 4.7/5 (2257 reviews)
4. [ActiveCampaign](https://www.capterra.pt/software/79367/activecampaign) — 4.6/5 (2561 reviews)
5. [HubSpot Marketing Hub](https://www.capterra.pt/software/171840/hubspot-marketing) — 4.5/5 (6222 reviews)

## Avaliações

### "DotDigital is a great email marketing suite" — 5.0/5

> **Jonathan** | *30 de janeiro de 2023* | Varejistas | Recommendation rating: 10.0/10
> 
> **Vantagens**: Building emails is very easy through the drag and drop interface, and sending They are continually adding in more features (SMS, transactional emails) though a lot of these are additional cost add ons, and sometimes not easy to understand to a new user.
> 
> **Desvantagens**: Image management is one of the main areas that could do with improvement - it can be incredibly clunky to use and time consuming to drop in new images, or delete old ones.
> 
> I've used dotdigital for many years now across a couple of businesses and its improved massively over the years, while always building off the basis of a simple to use drag and drop interface.

-----

### "Much improved since we last used the software" — 4.0/5

> **Tim** | *22 de maio de 2025* | Pesquisa de mercado | Recommendation rating: 8.0/10
> 
> **Vantagens**: Built in builder is sophisticated. And being able to link database fields in the forms elements is great for database enrichment and collecting new data.
> 
> **Desvantagens**: Sometimes it is a bit frustrating having to go back and next so many times when testing, changing and setting up a send
> 
> Positive. Made emails much stronger and enables us to integrate other offering into our delivery package - such as surveys and data capture forms/competitions

-----

### "Good and IMPROVING" — 3.0/5

> **Avaliador Verificado** | *24 de agosto de 2018* | Artigos de luxo e joias | Recommendation rating: 6.0/10
> 
> **Vantagens**: I like the ease of reporting and content building.
> 
> **Desvantagens**: It is not well organized and makes it somewhat difficult for our design team to manage certain tasks. That being said, the CS team is quite wonderful and it is clear that the company is making strides towards a more robust offering for its clients.
> 
> The updates to the software allow us to easily capture client data and to automate the more tedious parts of email communications.

-----

### "Integration with ticketing software is useful, but overall could use some improvements" — 4.0/5

> **Katie** | *15 de novembro de 2022* | Artes cênicas | Recommendation rating: 6.0/10
> 
> **Vantagens**: I like the ability to make templates. I like how customizable the software is as well.  I also like that Dot Digital integrates with our ticketing software; it makes communicating with our ticket buyers simpler.
> 
> **Desvantagens**: I don't like how difficult the photos section is to navigate within the email editor. It would be nice if you could search your photos in the sidebar instead of having to go to "manage." I also think the software could be more user-friendly. The ability to customize as much as you can is nice, but you have to be very comfortable with the software to get it to do what you want and some of our staff members have some difficulty with it. I also don't like when the system times out, but still allows you to make edits. I only know I've timed out when I go to save and it tells me to log in again, but then I lose all my progress. I also don't like that if I copy a template, I can't get back to the page to edit the subject line and forwarding emails.

-----

### "Excellent Software for Email Marketing" — 5.0/5

> **Avaliador Verificado** | *14 de setembro de 2022* | Alimentação e bebidas | Recommendation rating: 8.0/10
> 
> **Vantagens**: I'm using this software from last 2 years and i found its features very interesting and helpful. It's a brilliant software for customer engagement in digital marketing and email marketing. It's has best feature like messages, data testing, sending to customer, auto replies extra.
> 
> **Desvantagens**: I find the price issue in that software, overall there are some features which should be updated. Hopefully, new version has some new features.
> 
> Overall experience was good. Best software for data testing and sending in email marketing.

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## Links

- [View on Capterra](https://www.capterra.pt/software/151213/dotmailer)

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