Conheça o Veeqo
O Veeqo lida com estoque, pedidos e remessa para varejistas omnicanal. A plataforma permite que a marca cresça rapidamente, garantindo aos clientes a experiência épica que eles merecem. Integra-se diretamente com: Magento, Shopify Plus, Shopify, WooCommerce, BigCommerce, OpenCart Amazon, eBay, Etsy, Rakuten, PriceMinister, Cdiscount, NOTHS Royal Mail, DHL, FBA, Seller Fulfilled Prime, DPD, UPS, USPS, FedEx, DPDL, DX, UK Mail, Hermes, Xero, Vend e muito mais.
Quem usa o Veeqo?
Marcas de varejo que vendem online usando (Shopify, Shopify Plus, Woocommerce, Magento ou Bigcommerce) ou em mercados como eBay, Amazon, Etsy e Cdiscount.
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Avaliações do Veeqo
Samuel
The best order processing system.
Comentários: We switched from another provider to Veeqo a few months ago and have not looked back. The two-way sync between our Woocommerce store and Veeqo is seamless. There is now no need to close orders manually, Veeqo handles everything we ask of it. Shipping integration is fantastic too and works well with Interlink Express.
Vantagens:
Shipping integration. Two-way communication between integrated channels. Custom invoices etc. Easy to use and to teach other staff members. Customer service both over the phone and via email is fantastic.
Desvantagens:
Handling of multi-currency could be better and should allow you to print an invoice in the chosen currency. Manual invoice creation for business customers could be more in depth and the ability to email and invoice straight out without downloading would be ideal.
Jay
A replacement for so many services rolled into one!
Comentários: So far, Veeqo has been a game changer for us. Our stock is syncing on all of our selling platforms, our stock checks are so much easier now and most of all our Dispatch department are having a much easier time processing incoming and outgoing goods.
Vantagens:
The fact that we can sync stock from our numerous selling channels such as Shopify, eBay, Amazon, FBA (both UK and worldwide) so that we are listing our complete stock levels across all channels - automatically, with no need for constant stock updates to each channel!
Desvantagens:
Honestly - our catalogue is extremely large (100,000 SKU's +) so the initial set up, linking listings together to share stock, was an exceptionally long project.
Resposta do Veeqo
há 3 anos
Hi Jay, Thank you so much for taking the time to post this review, we really appreciate it - and your feedback means a lot to us! It's really great to hear about your positive experience with Veeqo. We look forward to growing with you for years to come. Thanks again, Anwen
Chetan
A truly pathetic piece of software with arrogance at the top level
Comentários: Something I would rather forget about.
Vantagens:
There really is nothing I could commend. It is not fit for purpose.
Desvantagens:
Where do we start! Let's start with the arrogance of the management, they don't bother to respond to the most basic of customer service. However, they are quick to protect their reputation. Even if you are an existing customer. I don't recall in all my years of business, ever being insulted publicly, but Veeqo did this. This is how an organisation values your business. If you expect anything other than a standard autoresponse, don't bother. You will be fobbed off with support nonsense, daily. The speed of the software is like dial up. You will spend most of your time monitoring what Veeqo imports as seldom does it correspond to the actual product you sold. It is limited in functionality. When you ask for essential integration, or even management from a courier company contacts Veeqo directly , don't hold your breath. They won't respond. The software is glitchy and really is expensive for its most basic of functionality. Don't choose the fad of Veeqo. They'll only insult you as one of the their existing customers and even have the audacity to try and take credit for your reviews, left by your own customers on Trustpilot. This really proves how customer service is lacking, and humility. Let common sense prevail and take your business elsewhere.
Resposta do Veeqo
há 2 anos
Hi Chet, We've tried to reach out to you & come to a conclusion regarding your issues but that's not been possible. It speaks volumes that the same review has been removed by countless other review platforms due to its incorrect and slanderous content. Sadly, Capterra is okay to host such content publicly. We have many records to counter your claims. Especially "being insulted publicly". No Veeqo employee has, or ever would do such a thing to our customers, who are our number one priority. Over the past year, we've hired teams of engineers & we're reinvesting heavily in future feature development, constantly evolving our product for our users. We're passionate about great customer support. Veeqo has a 97% customer satisfaction rating with 24/7 support. We also have hundreds of very happy customers & thousands of very happy users with very low churn. From smaller operations to those with multiple warehouses across the world. Best Wishes, James
KEith
Couldn't do business without it
Comentários: Veeqo has saved us so much man hours on a daily basis running our eCommerce business. The software has been built with people that know retail and eCommerce inside out. This shows in the extremely easy to use intuitive interface, training time is very low for such a comprehensive solution. Just connect to your site Ebay, Amazon etc and it just gets to work downloading your orders updating stock levels in the background while you concentrate on packing your orders and providing great customer service. Tech support is always quick to respond and they welcome and actually do implement product improvements. If you run a multi-channel eCommerce business this is something you must have.
Vantagens:
Easy to use Intuitive Just works!
Desvantagens:
Price can be prohibitive for smaller eCommerce businesses
Paul
Multi Channel Inventory Management
Comentários: We have been successfully running an online Golf and Fitness Business across multiple channels for many years, however in 2014 we expanded our channels to include a second Ecommerce website. We have been running a Magento backed Ecommerce site for quite some time and had expanded our business to include a Woocommerce backed Ecommerce website that we needed to be able to run using a singular master stock file. We also sell across the eBay and Amazon channels. We searched for quite some time to find a product in the marketplace that would link with all of our sales channels and allow us to work from one singular master stock file. We were quite surprised when we found that the best fit for our needs was based in our home town!! After having some discussions with Matt at Veeqo we could see the potential in the Veeqo system and after some system testing we signed up and have been using Veeqo since October 2014. Since this time Veeqo have been working hard at implementing more and more functionality into their products and we have worked closely with them on what we believe to be the best solutions for business in the real world to achieve maximum return from their investment in the Veeqo system. We would have not been able to achieve our goals without the dedicated support from the team at Veeqo and we thank them for all of their hard work during the rollout of the Veeqo system at Just Sports Online. Now with the Veeqo system in operation we are able to have cast iron control over our inventory management! We are looking forward to the rollout of product pushing from the Veeqo system that will allow us to create all of our SKU's in one location and push them through to all required channels with ease!
Vantagens:
Single Master Stock File Simple Order Management Multiple channel management Excellent help desk support
Desvantagens:
No product pushing yet!
