--- description: Tudo sobre Lucky Orange: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Lucky Orange - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software Web Analytics](/directory/30073/web-analytics/software) > [Lucky Orange](/software/150695/lucky-orange) # Lucky Orange Canonical: https://www.capterra.pt/software/150695/lucky-orange Page: 1 / 12\ Seguinte: [Next page](https://www.capterra.pt/software/150695/lucky-orange?page=2) > Veja como os visitantes realmente usam seu site com mapas de calor dinâmicos, gravações de visitantes, análise de formulários, bate-papo ao vivo, enquetes e muito mais. > > Verdict: Rated **4.7/5** by 262 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Lucky Orange? O compromisso é servir pequenas e médias empresas até grandes empresas e às empresas da Fortune 500. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.7/5** | 262 Avaliações | | Praticidade | 4.6/5 | Based on overall reviews | | Suporte ao cliente | 4.7/5 | Based on overall reviews | | Relação qualidade/preço | 4.6/5 | Based on overall reviews | | Recursos | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Lucky Orange - **Founded**: 2012 ## Commercial Context - **Preço inicial**: 39,00 US$ - **Modelo de preços**: (Free version available) (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000 - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: alemão, espanhol, francês, inglês, italiano - **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 209 more ## Recursos - A/B Testing - Acompanhamento de atividades - Alertas/notificações - Análise de dados do site - Análise de dados visual - Análise de pesquisa de usuário - Análise do funil de vendas - Análises de dados comportamentais - Autoresponders - Bate-papo ao vivo - Bate-papo com o consumidor em tempo real - Bate-papo proativo - Bate-papo/Mensagens instantâneas - Coleta de dados de multicanal - Comentários/notas - Controles/permissões de acesso - Ferramentas de colaboração - Gerenciamento de comentários - Gestão da comunicação - Gestão de campanhas - Gestão de pesquisas/enquetes - Histórico de transcrições/chat - Histórico do cliente - Imagem de marca personalizável - Importação/exportação de dados - Indicadores de desempenho - Mapas térmicos - Modelos personalizáveis - Painel de atividades - Perfis de clientes - Perguntas personalizáveis - Questionários e feedback - Rastreamento da interação entre usuários - Rastreamento de comportamento - Rastreamento de conversão - Rastreamento de engajamento - Rastreamento de visitantes - Real-Time Monitoring - Registros de eventos - Relatórios de tráfego da Internet - Relatórios e análise de dados - Relatórios e estatística - Segmentação de clientes - Segmentação por público - Testes de usabilidade - Third-Party Integrations - Trajetórias dos usuários - Transferências/encaminhamento - Visualização de dados - Vários idiomas ... and 10 more features ## Integrations (8 total) - BigCommerce - Google Analytics 360 - Google Optimize - Google Optimize 360 - HubSpot CRM - Shopify - Shopify Plus - WordPress ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software Web Analytics](https://www.capterra.pt/directory/30073/web-analytics/software) ## Categorias relacionadas - [Software Web Analytics](https://www.capterra.pt/directory/30073/web-analytics/software) - [Software de Mapa de Calor](https://www.capterra.pt/directory/30977/heatmap/software) - [Software de Chat ao Vivo](https://www.capterra.pt/directory/30797/live-chat/software) - [Programas de Monitoramento de Sites](https://www.capterra.pt/directory/10021/website-monitoring/software) - [Ferramentas de Pesquisa](https://www.capterra.pt/directory/30092/survey/software) ## Alternativas 1. [Hotjar](https://www.capterra.pt/software/163516/hotjar) — 4.6/5 (543 reviews) 2. [Datadog](https://www.capterra.pt/software/135453/datadog-cloud-monitoring) — 4.6/5 (361 reviews) 3. [New Relic](https://www.capterra.pt/software/118128/new-relic) — 4.5/5 (196 reviews) 4. [Fullstory](https://www.capterra.pt/software/153721/fullstory) — 4.6/5 (67 reviews) 5. [Smartlook](https://www.capterra.pt/software/164713/smartlook) — 4.7/5 (136 reviews) ## Avaliações ### "Great Job" — 5.0/5 > **Tiago** | *4 de agosto de 2024* | Internet | Recommendation rating: 9.0/10 > > **Vantagens**: The fact I can really understand what is happen in my website, and change my website and marketing based on my clients experience > > **Desvantagens**: Sometimes is to slow and don’t work well on phone > > Really good, I will recommend it to my friends ----- ### "Lucky Orange for the win\!" — 5.0/5 > **Alex** | *25 de fevereiro de 2026* | Cosmético | Recommendation rating: 10.0/10 > > **Vantagens**: Data Analysis,Monitoring, Security. Easy to install and maintain. Good overall features for the price. > > **Desvantagens**: I am still sticking to the classic version of Lucky Orange since the new one has a lot of other features I don't need at the moment. > > I have been using it for many many years and I have nothing bad to say about it. It works great for our small business. ----- ### "Quick setup and User-friendly are the keywords here\!" — 5.0/5 > **Wyosetti** | *11 de março de 2025* | Varejistas | Recommendation rating: 8.0/10 > > **Vantagens**: Lucky Orange was extremely easy to setup. It was also very user friendly so I was able to get started, look at the analytics and watch online visitor sessions almost immediately. > > **Desvantagens**: I can't say that I've come up against any cons quite yet but one thing to note pricing is structured based on how many monthly sessions you'd like captured per month. At the rate that our own website is going, we'll definitely hit the 10,000 monthly sessions that was recommended, which means we'll have to be cognizant of the monthly subscription fees. > > Lucky Orange is a great tool\! It's probably the most user friendly and visually appealing that I've tried so far. ----- ### "Powerful behavioral data" — 4.0/5 > **Durva** | *12 de junho de 2026* | Varejistas | Recommendation rating: 10.0/10 > > **Vantagens**: Lucky Orange is genuinely powerful for understanding why users aren't converting. The heatmaps and session recordings gave us visibility into real behavior: rage clicks, scroll depth, where users were dropping off, that GA4 alone never could. The ability to filter sessions by traffic source was especially useful; we could isolate specific campaigns and immediately see how that traffic actually behaved on-page. For a small team without a dedicated UX researcher, it punches above its weight. Security-wise, sensitive fields like passwords and payment inputs are masked in recordings by default, a small but important detail when you're capturing real user sessions. > > **Desvantagens**: The learning curve is steeper than the UI suggests. There's a gap between having access to the data and knowing how to act on it. You need to go in with specific hypotheses, otherwise it's easy to spend hours in session recordings without a clear takeaway. The CSV export for session data could also be more analysis-ready; we had to do a fair amount of cleanup before it was useful. Alert/notification features feel underdeveloped compared to the depth of the monitoring tools. > > Lucky Orange has become a core part of how we evaluate landing page performance. For us, the highest-value use case is pre/post CRO testing making a change, then using heatmaps and recordings to validate whether behavior shifted. The value for money is solid for small to mid-size teams, especially compared to tools like Hotjar or FullStory at higher price points. It's not a plug-and-play tool, but if you come in with the right questions, it delivers real answers. ----- ### "Its ok, but not Great" — 3.0/5 > **Vicki** | *6 de julho de 2025* | Atacadistas | Recommendation rating: 3.0/10 > > **Vantagens**: I like how you can see page specific information and see exactly when customers are using your site and what fot. > > **Desvantagens**: Can't get specific customer data without A LOT of work on our side. This is the one area I think Lucky Orange is lacking. I can see the data on the screen but can't export it with all the needed data. We have to do a lot of manipulation at our end. > > It's been ok. I thought the product would do more to be honest. The support is good, when it wasn't working properly the team kept working at it until they had it sorted. We are in month 2 and still undecided if we will keep it. ----- Page: 1 / 12\ Seguinte: [Next page](https://www.capterra.pt/software/150695/lucky-orange?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/150695/lucky-orange) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data