--- description: Tudo sobre Lucky Orange: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Lucky Orange - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Software Web Analytics](/directory/30073/web-analytics/software) > [Lucky Orange](/software/150695/lucky-orange) # Lucky Orange Canonical: https://www.capterra.pt/software/150695/lucky-orange Page: 1 / 12\ Seguinte: [Next page](https://www.capterra.pt/software/150695/lucky-orange?page=2) > Veja como os visitantes realmente usam seu site com mapas de calor dinâmicos, gravações de visitantes, análise de formulários, bate-papo ao vivo, enquetes e muito mais. > > Verdict: Rated **4.7/5** by 268 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Lucky Orange? O compromisso é servir pequenas e médias empresas até grandes empresas e às empresas da Fortune 500. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.7/5** | 268 Avaliações | | Praticidade | 4.6/5 | Based on overall reviews | | Suporte ao cliente | 4.7/5 | Based on overall reviews | | Relação qualidade/preço | 4.6/5 | Based on overall reviews | | Recursos | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Lucky Orange - **Founded**: 2012 ## Commercial Context - **Preço inicial**: 39,00 US$ - **Modelo de preços**: (Free version available) (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000 - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: alemão, espanhol, francês, hebraico, inglês, italiano - **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 209 more ## Recursos - A/B Testing - Acompanhamento de atividades - Alertas/notificações - Análise de dados do site - Análise de dados visual - Análise de pesquisa de usuário - Análise do funil de vendas - Análise estatística - Análises de dados comportamentais - Arrastar e soltar - Bate-papo ao vivo - Bate-papo com o consumidor em tempo real - Bate-papo proativo - Bate-papo/Mensagens instantâneas - Coleta de dados de multicanal - Comentários/notas - Controles/permissões de acesso - Ferramentas de colaboração - Formulário offline - Gerenciamento de comentários - Gestão da comunicação - Gestão de campanhas - Gestão de pesquisas/enquetes - Histórico de transcrições/chat - Histórico do cliente - Imagem de marca personalizável - Importação/exportação de dados - Indicadores de desempenho - Mapas térmicos - Modelos personalizáveis - Monitoramento de tempo na página - Perfis de clientes - Perguntas personalizáveis - Questionários e feedback - Rastreamento da interação entre usuários - Rastreamento de comportamento - Rastreamento de conversão - Rastreamento de engajamento - Real-Time Analytics - Real-Time Monitoring - Registros de eventos - Relatórios de tráfego da Internet - Relatórios e análise de dados - Relatórios e estatística - Segmentação de clientes - Segmentação por público - Seguimento/Análise de uso - Testes de usabilidade - Transferências/encaminhamento - Visualização de dados ... and 10 more features ## Integrations (8 total) - BigCommerce - Google Analytics 360 - Google Optimize - Google Optimize 360 - HubSpot CRM - Shopify - Shopify Plus - WordPress ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software Web Analytics](https://www.capterra.pt/directory/30073/web-analytics/software) ## Categorias relacionadas - [Software Web Analytics](https://www.capterra.pt/directory/30073/web-analytics/software) - [Software de Mapa de Calor](https://www.capterra.pt/directory/30977/heatmap/software) - [Software de Chat ao Vivo](https://www.capterra.pt/directory/30797/live-chat/software) - [Programas de Monitoramento de Sites](https://www.capterra.pt/directory/10021/website-monitoring/software) - [Ferramentas de Pesquisa](https://www.capterra.pt/directory/30092/survey/software) ## Alternativas 1. [Hotjar](https://www.capterra.pt/software/163516/hotjar) — 4.6/5 (545 reviews) 2. [Datadog](https://www.capterra.pt/software/135453/datadog-cloud-monitoring) — 4.6/5 (369 reviews) 3. [New Relic](https://www.capterra.pt/software/118128/new-relic) — 4.5/5 (201 reviews) 4. [Geckoboard](https://www.capterra.pt/software/153066/geckoboard) — 4.7/5 (123 reviews) 5. [Fullstory](https://www.capterra.pt/software/153721/fullstory) — 4.6/5 (67 reviews) ## Avaliações ### "The tool we use to validate every optimization test we run" — 4.0/5 > **Beverly** | *17 de agosto de 2026* | Serviços e tecnologia da informação | Recommendation rating: 7.0/10 > > **Vantagens**: Session recordings and heatmaps give us the "why" behind our numbers. Every A/B test we run gets validated in Lucky Orange - if a variant wins on the metrics, we watch real sessions to confirm people are actually behaving the way we assumed rather than trusting the number on its own. It has caught a few cases where a test looked like a win but the recordings told a different story. The funnel reports are also great for pinpointing exactly which step is losing people, and the recordings for that step usually explain why within a few minutes. > > **Desvantagens**: There is a learning curve when you bring new people onto the tool. The individual concepts (heatmaps, recordings, funnels, segments and filters) are not hard once they click, but new team members need some hand-holding before they can go from just watching recordings to pulling out something actionable. We ended up writing a short internal guide to speed that up. > > Lucky Orange has become the validation layer for our website optimization work. We do not call a test finished until we have looked at the recordings and heatmaps behind it, and that habit has saved us from shipping a couple of changes that looked good in the numbers but were not working for users. It is also our first stop when a conversion funnel starts underperforming. Good value for what we get out of it - just budget a little time up front to train the team properly. ----- ### "Lucky Orange for the win\!" — 5.0/5 > **Alex** | *25 de fevereiro de 2026* | Cosmético | Recommendation rating: 10.0/10 > > **Vantagens**: Data Analysis,Monitoring, Security. Easy to install and maintain. Good overall features for the price. > > **Desvantagens**: I am still sticking to the classic version of Lucky Orange since the new one has a lot of other features I don't need at the moment. > > I have been using it for many many years and I have nothing bad to say about it. It works great for our small business. ----- ### "Its ok, but not Great" — 3.0/5 > **Vicki** | *6 de julho de 2025* | Atacadistas | Recommendation rating: 3.0/10 > > **Vantagens**: I like how you can see page specific information and see exactly when customers are using your site and what fot. > > **Desvantagens**: Can't get specific customer data without A LOT of work on our side. This is the one area I think Lucky Orange is lacking. I can see the data on the screen but can't export it with all the needed data. We have to do a lot of manipulation at our end. > > It's been ok. I thought the product would do more to be honest. The support is good, when it wasn't working properly the team kept working at it until they had it sorted. We are in month 2 and still undecided if we will keep it. ----- ### "Great tool for observing" — 5.0/5 > **Krzysiek** | *15 de julho de 2026* | Eletrônicos | Recommendation rating: 9.0/10 > > **Vantagens**: The ability to see website traffic and customer behavior. Ease of integration and data transfer to recipients, our salespeople. > > **Desvantagens**: A bit slow designing sometimes and not showing all the layers on more complex pages. Other than that, it's a good idea. > > We like using this tool, it helps us in our work, shows the strengths and weaknesses of our website and allows us to collect valuable information from our visitors ----- ### "Great software but can be frustrating at times." — 4.0/5 > **Sam** | *12 de março de 2026* | Software | Recommendation rating: 7.0/10 > > **Vantagens**: I've used LO on and off for 10+ years. I really like the UIX updates they have made more recently. Everything is easy to find and filter and it has been useful to optimise our website, resulting > > **Desvantagens**: The data can be slow to load sometimes which is understandable and we have a lot of traffic on our site. But the biggest issue is watching recordings - if I scrub through videos they often pause and can't be played again, or start just showing the site footer and not the users actual interaction with the website which can be frustrating. > > Overall it's solid software with good features to help you optimise your website. It's been frustrating at times with recording not playing properly but it has helped us improve user experiences and our conversion rates have increased. ----- Page: 1 / 12\ Seguinte: [Next page](https://www.capterra.pt/software/150695/lucky-orange?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/150695/lucky-orange) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data