ShareNet Work Order Management

ShareNet Work Order Management

da Novo Solutions

Quem usa o ShareNet Work Order Management?

Manufacturers, Construction Companies, Equipment Service Providers, Retail Chains/Franchises, Property Management Firms, Health Care Practices, Local Govt, Colleges/Universities & School Districts.

Conheça o ShareNet Work Order Management

Improve Productivity with the ShareNet Web and Mobile Work Order Management system. Track INVENTORY/Labor Costs. Create powerful REPORTS and DASHBOARDS. Easily CUSTOMIZE to your needs with Custom Fields, Forms, Record Lists, Email Templates, Work Flows and Permissions. Scan BAR CODEs (with a Mobile Device) to lookup maintenance history on Assets. Provide an END USER PORTAL for employees/customers to submit work requests. Manage Vendors. PM and KNOWLEDGE BASE modules are available.

ShareNet Work Order Management - Informação

Novo Solutions

http://www.novosolutions.com

Fundada em 1999

ShareNet Work Order Management - Preços

O ShareNet Work Order Management não possui uma versão gratuita, mas oferece versão de teste grátis. Versão paga do ShareNet Work Order Management a partir de 24,00 US$/mês.

Preço inicial

24,00 US$/mês

Versão gratuita

Não

Teste Grátis

Sim

Implantação

Nuvem, SaaS, web

Celular - iOS nativo

Celular - Android nativo

Formação

Ao vivo online

Webinars

Documentos

Assistência

Horário comercial

Online

Recursos do ShareNet Work Order Management

Software de Encomenda de Serviço
Agendamento
Banco de dados do cliente
Compromissos recorrentes
Controle de estoque
Criação de ordem de serviço
Gestão de contratos
Gestão de expedição
Gestão de trabalhos
Gestão preventiva
Orçamentos/estimativas
Roteamento

ShareNet Work Order Management - Avaliações

Exibindo 5 de 14 avaliações

Geral
4,2/5
Praticidade
4,2/5
Atendimento ao cliente
4,5/5
Recursos
4,7/5
Relação qualidade/preço
4/5
Stephanie B.
Executive Assistant
Administração pública, 51-200 funcionários
Usou o software por: Mais de um ano
  • Classificação geral
    5/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    5/5
  • Probabilidade de recomendação
    10/10
  • Fonte da avaliação 
  • Avaliado em 11/01/2019

"Easy to use Work Order Software"

Comentários: This software took us from managing paper to being able to keep all of our work and completed work virtually. It is very helpful, time ad cost saving.

Vantagens: This software is beyond easy to use. It is user friendly and keeps all the information we need to keep the work flow moving.

Desvantagens: N/A, currently we have not run into any cons to report at this time.

  • Fonte da avaliação 
  • Avaliado em 11/01/2019
Michael A.
Planning & Operations Manager
Transporte rodoviário e ferroviário, 51-200 funcionários
Usou o software por: Mais de um ano
  • Classificação geral
    4/5
  • Praticidade
    3/5
  • Recursos e funcionalidades
    5/5
  • Atendimento ao cliente
    4/5
  • Relação qualidade/preço
    4/5
  • Probabilidade de recomendação
    8/10
  • Fonte da avaliação 
  • Avaliado em 25/10/2017

"The learning curve has been longer than we hoped for, but we're getting there."

Comentários: Has greatly improved our ability to hold ourselves to response timeliness and evaluated our performance. Has integrated all our customer feedback into a single datastream with key parts of it requiring no manual intervention.

Vantagens: Once we figure it out, it seems it can do everything we need, and it's been able to integrate with other systems.
It's clearly going to be able to grow with our future needs, unlike our previous product.

Desvantagens: The end user (in our case, primarily customer service staff) have a fairly clunky user experience. There's a lot of jargon and non-obvious ways of executing things.
Seem to have had a few more technical glitches than expected. Some of the integrations were very hard to get configured and honestly we're still not 100% sure they're all working right.
Really does seem to require not just a champion but an in-house expert.

  • Fonte da avaliação 
  • Avaliado em 25/10/2017
Doug S.
Dir. of I.T.
  • Classificação geral
    3/5
  • Praticidade
    3/5
  • Recursos e funcionalidades
    Não avaliado
  • Atendimento ao cliente
    4/5
  • Relação qualidade/preço
    Não avaliado
  • Probabilidade de recomendação
    Não avaliado
  • Fonte da avaliação 
  • Avaliado em 12/09/2012

"Asset Manager"

Comentários: We haven't really got into using it very deeply yet, so I don't know what my recommendation would be. As of now I'm not singing praises....yet....we'll see.

Vantagens: The browser based feature was one of the main reasons for purchase. Support was very helpful during install.

Desvantagens: The fact that screen features for other modules are present in the single Asset module we purchased is very confusing as to what works and what doesn't. The documentation on your site and through the software is severely lacking. Once again, the fact that the doc for all modules is lumped together makes it hard to find anything.

Resposta dos fornecedores

por Novo Solutions em 04/02/2015

Doug's review was for our classic Novo Asset Manager product. It was part of a multi-app Service Desk solution which did include documentation for the other apps.

In 2014 we released our completely new ShareNet Asset Management Cloud solution and have updated this listing for this new product. ShareNet also has other apps you can subscribe to in the suite. These apps can be completely segmented or tightly integrated depending on how the solution is configured.

Unfortunately Doug has to have an in-house application and our new ShareNet Cloud Platform is not an option for him. In speaking with him today it seems he has been pretty pleased with the Novo Asset Manager (after he got it fully implemented) and he has remained current on support.

  • Fonte da avaliação 
  • Avaliado em 12/09/2012
Stephen P.
Asst. Director of Sustainability
Gestão da educação, 1001-5000 funcionários
Usou o software por: Mais de dois anos
  • Classificação geral
    4/5
  • Praticidade
    3/5
  • Recursos e funcionalidades
    4/5
  • Atendimento ao cliente
    5/5
  • Relação qualidade/preço
    3/5
  • Probabilidade de recomendação
    7/10
  • Fonte da avaliação 
  • Avaliado em 24/10/2017

"Sharenet has been a very valuable tool for my organization, helps us manage a lot of odd items."

Comentários: The system has really helped us implement and manage our surplus program. It laid a great foundation for us to grow it.

Vantagens: The software has a very solid platform with excellent customer support. The built in training videos make understanding the system much easier. The system is also very customizable and can be tailored to track pretty much whatever you want

Desvantagens: The system seems to be a little out of date, the app isn't all that great and for the price there seem to be some key features missing.

  • Fonte da avaliação 
  • Avaliado em 24/10/2017
Marta C.
Trainer/ParagoHelp Content Editor
  • Classificação geral
    4/5
  • Praticidade
    5/5
  • Recursos e funcionalidades
    Não avaliado
  • Atendimento ao cliente
    4/5
  • Relação qualidade/preço
    Não avaliado
  • Probabilidade de recomendação
    Não avaliado
  • Fonte da avaliação 
  • Avaliado em 17/09/2012

"Review of Product"

Comentários: This is a very good product. It is very easy to use and has made maintaining our knowledgebase very easy to do.

Vantagens: We used another product before migrating to the Novo Solutions KnowledgeBase platform. This has greatly simplified our knowledgebase updating and maintenance. The updates take place immediately which is a great time-saver. Our agents have access to the most current information when they need it.

Desvantagens: Reporting. This feature is not very intuitive and could probably stand significant enhancements. I could use reports on who is logging in and when. We are billed on a login basis but I don't have any reports to tell me how many logins occurred. I really need that type of report.

Resposta dos fornecedores

por Novo Solutions em 28/06/2016

The Knowledge Base Article View Log (added in 2015) allows users to create detail and summary reports with the built in Report Writer. This provides a high level of visibility into how the Knowledge Base is being used and who is using it.

  • Fonte da avaliação 
  • Avaliado em 17/09/2012