--- description: Tudo sobre Sinch MessageMedia: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais! image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Sinch MessageMedia - Preço, avaliações e classificação - Capterra Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas de SMS em Massa](/directory/30842/sms-marketing/software) > [Sinch MessageMedia](/software/150203/messagemedia) # Sinch MessageMedia Canonical: https://www.capterra.pt/software/150203/messagemedia Page: 1 / 3\ Seguinte: [Next page](https://www.capterra.pt/software/150203/messagemedia?page=2) > A MessageMedia é um dos líderes globais em serviços de SMS comercial, disponibilizando uma plataforma confiável e unificada de troca de mensagens para seus mais de 50.000 clientes. > > Verdict: Rated **4.5/5** by 52 users. Top-rated for **Probabilidade de recomendação**. ----- ## Resumo ### Quem usa Sinch MessageMedia? A desenvolvedora atende a empresas de todos os setores, de marcas globais a pequenos negócios, que precisam de um serviço simples e confiável para se comunicar e reunir todos os envolvidos em cada questão. ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.5/5** | 52 Avaliações | | Praticidade | 4.5/5 | Based on overall reviews | | Suporte ao cliente | 4.4/5 | Based on overall reviews | | Relação qualidade/preço | 4.3/5 | Based on overall reviews | | Recursos | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Sinch ## Commercial Context - **Preço inicial**: 42,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Available Countries**: Austrália, Bélgica, Canadá, Estados Unidos, Nova Zelândia, Reino Unido ## Recursos - Alertas/notificações - Comunicação multicanal - Criador de questionários - Cupons móveis - Gerenciamento de contatos - Gestão de campanhas - MMS - Mensagens de texto em massa - Mensagens em dois sentidos - Mensagens programadas - Modelos personalizáveis - Personalização de mensagens - Relatórios e análise de dados - Respostas automáticas - SMS Marketing - Segmentação por público - Third-Party Integrations ## Integrations (23 total) - Act\! - ActiveCampaign - Adobe Campaign - Adobe Experience Manager - Aircall - AroFlo - BigCommerce - Bullhorn ATS & CRM - Covetrus Pulse - Epic - HubSpot CRM - Klaviyo - Mailchimp - Mailjet - NetSuite ... and 8 more integrations ## Opções de suporte - Email/Help Desk - Suporte por telefone - Assistência 24/7 ## Category - [Sistemas de SMS em Massa](https://www.capterra.pt/directory/30842/sms-marketing/software) ## Categorias relacionadas - [Sistemas de SMS em Massa](https://www.capterra.pt/directory/30842/sms-marketing/software) - [Software para Pesquisas SMS](https://www.capterra.pt/directory/32937/sms-survey/software) - [Software de Mobile Marketing](https://www.capterra.pt/directory/31308/mobile-marketing/software) - [Software de Marketing Conversacional](https://www.capterra.pt/directory/31562/conversational-marketing-platform/software) ## Alternativas 1. [SlickText](https://www.capterra.pt/software/155430/slicktext-com) — 4.8/5 (268 reviews) 2. [EZ Texting](https://www.capterra.pt/software/145848/ez-texting) — 4.4/5 (245 reviews) 3. [Textmagic](https://www.capterra.pt/software/147342/textmagic) — 4.6/5 (260 reviews) 4. [Trumpia](https://www.capterra.pt/software/131015/trumpia-2-0) — 4.5/5 (116 reviews) 5. [TXT180](https://www.capterra.pt/software/145844/txt180) — 4.7/5 (263 reviews) ## Avaliações ### "Sinch: Messaging at its finest" — 5.0/5 > **Nicholas** | *4 de dezembro de 2025* | Emprego e contratação | Recommendation rating: 8.0/10 > > **Vantagens**: Two‑way, conversational messaging — It’s not just one‑way blasts: you can have real conversations over text, support customers, respond to inquiries, and keep the history in a shared inbox — which is great for engagement and support > > **Desvantagens**: For us, operating at scale or across regions, Sinch offers weak compliance, unsecure routing, — which matters if you’re sending sensitive or critical communications, wish it was better > > Overall there were a lot if good things we appreciate about Sinch messaging — multi channel, 2 way conversational, and automation were a few reasons why we liked it ----- ### "Exceptional customer service and product." — 5.0/5 > **Lori** | *15 de agosto de 2025* | Construção | Recommendation rating: 10.0/10 > > **Vantagens**: It is a very easy tool to communicate important information to our employees. The customer support is exceptional. When sending messages, I appreciate that I can view the message and send out a test before sending to review, never had that before. I like the features and that it allows us to create templates and insert our company logo or other images. It is also easy to manage and create new contacts. > > **Desvantagens**: There is really nothing that I can think of. No bad experience and no issues implementing this either. > > It has been a great experience and highly recommend to other companies that are considering this product. I would choose this product over the other messaging service we had if I were new to this tool. ----- ### "Bad technical support" — 1.0/5 > **Arthur** | *22 de abril de 2026* | Gestão da educação | Recommendation rating: 1.0/10 > > **Vantagens**: At first glance, the integration seems solid and ambitious. The interface is user-friendly, and \[sensitive content hidden\], our account manager, is also very pleasant to work with. > > **Desvantagens**: Very disappointing experience with this service on Zoho CRM. For several weeks, we encountered a critical issue that resulted in duplicate SMS messages being sent, causing significant and unnecessary costs on our side. Despite opening multiple support tickets and clearly explaining the situation, we did not receive any meaningful help or resolution from their team. There was no proactive investigation, no clear communication, and no accountability. In the end, we had to investigate the issue ourselves and identified that it was caused by an automatically generated workflow (created by their integration in Zoho CRM) that was incorrectly configured and resending messages even when they had already been successfully delivered. This is a fundamental flaw that should have been caught and resolved by their support team. To make matters worse, after updating the app, we lost access to the workflow history, meaning we no longer have formal proof—something their team should have helped us secure earlier given the ongoing issue. This situation has caused us financial damage amounting to several thousand euros. As of today, we are still waiting for a proper response, a refund for the duplicated messages, and accountability from their side. Overall, this reflects a serious lack of support, reliability, and professionalism. I cannot recommend this service. ----- ### "Happy Client" — 5.0/5 > **Maryanne** | *10 de agosto de 2025* | Imobiliárias | Recommendation rating: 10.0/10 > > **Vantagens**: What I like most about Sinch MessageMedia is its user-friendly interface and the reliability of its messaging platform. It makes communicating with clients fast and efficient, and the automation features helped streamline our workflows. The support team is also responsive and helpful whenever we needed assistance. > > **Desvantagens**: The template system setup in the SMS Messaging function as we still have to prepare the templates ahead of sending them and proof prepare them ahead of sending the messages > > As an Arrears Officer, Sinch MessageMedia has been an invaluable tool in streamlining our arrears management process. The platform’s ease of use and reliable SMS delivery have allowed me to communicate with Lot owners quickly and effectively, reducing delays in payment follow-ups and improving overall response rates. One of the standout benefits is the ability to automate reminders and personalize messages, which helps maintain a professional yet approachable tone. This has led to more timely payments and fewer escalations. The reporting and analytics features also provide clear visibility into message delivery and engagement, allowing us to track performance and refine our communication strategies. Sinch MessageMedia has significantly enhanced our operational efficiency, reduced manual workload, and supported better outcomes in arrears recovery. We highly recommend it to any property management team looking to improve their communication and arrears processes. ----- ### "Sinch is a Sinch\!" — 4.0/5 > **Karen** | *2 de outubro de 2025* | Hotelaria | Recommendation rating: 8.0/10 > > **Vantagens**: Is easy to use - quite intuitive Helps me contact many people at once streamlines my communication on busy days I can be organised and schedule future messages > > **Desvantagens**: I often think I have return messages when I don't' because the red notification dot stays on most of the day after receiving one reply. Also occasionally if I click into another tab when I'm halfway through a message the message I'm working on gets deleted - perhaps there coudl be a text box "are you sure you want to delete this message/leave this page" - before its actually deleted > > Love it - makes my day-to-day management so much easier and very organised and consistent. It is especially helpful when phone calls are just not possible especially with eh use of google translate embedded into the message system ----- Page: 1 / 3\ Seguinte: [Next page](https://www.capterra.pt/software/150203/messagemedia?page=2) ## Links - [View on Capterra](https://www.capterra.pt/software/150203/messagemedia) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data