Frederick Automated Marketing

Frederick Automated Marketing


Who Uses This Software?

salons, spas, massage practices and auto repair shops.


Average Ratings

68 reviews
  • 4.5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service
  • 4.5 / 5
    Features
  • 4.5 / 5
    Value for Money

Product Details

  • Starting Price
    $49/month
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    Business Hours
    Online

Vendor Details

  • Frederick
  • http://www.hirefrederick.com/
  • Founded 2014

About This Software

More business. Less effort. Frederick is the only marketing software for local businesses that predicts what marketing your business needs, then does it for you automatically. Referrals, reviews, and marketing campaigns - Frederick takes care of it all, allowing you to take care of what matters most, your clients. Frederick is ideal for salons, spas, massage practices and auto repair shops. Frederick clients report average revenue growth of 30% year over year.


Frederick Automated Marketing Features

  • Appointment Scheduling
  • Calendar Management
  • Email Reminders
  • IVR / Voice Recognition
  • Online Booking
  • Payment Reminders
  • Recurring Appointments
  • Rescheduling
  • SMS Messaging
  • Two-Way Messaging
  • Billing & Invoicing
  • Customer Database
  • Inventory Control
  • Labor Rates
  • Maintenance Scheduling
  • Parts Management
  • Quotes / Estimates
  • Service History
  • Vehicle Tracking
  • Work Order Management
  • Attendance Tracking
  • Billing & Invoicing
  • Check-in Manager
  • Class Management
  • Contract Management
  • Employee Management
  • Event Management
  • Inventory Management
  • Marketing Management
  • Membership Management
  • Point of Sale (POS)
  • Reservations Management

Vendor has not completed this information.

  • Appointment Management
  • Billing & Invoicing
  • Client Management
  • Email Marketing
  • Employee Management
  • Gift Card Management
  • Multi-Location
  • Point of Sale (POS)
  • Practice Management
  • SOAP Notes
  • Appointment Management
  • Before & After Pictures
  • Client Management
  • Gift Card Management
  • HIPAA Compliant
  • Inventory Management
  • Package Creation
  • Booth Rental Management
  • Client Profiles
  • Employee Management
  • Inventory Management
  • Loyalty Program
  • Multi-Location
  • Payroll Management
  • Point of Sale (POS)
  • Recurring Appointments
  • Appointment Management
  • Client Management
  • Employee Management
  • Inventory Management
  • Loyalty Program
  • Membership Management
  • Online Booking
  • Payroll & Commissions
  • Point of Sale (POS)

Vendor has not completed this information.


Frederick Automated Marketing Most Helpful Reviews

Best Value For My Business Needs!

  Translate with Google
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: My clients love using Frederick to schedule their appointments with me. It's easy for them to use, and they also like the text reminder feature, especially. They also like to receive reminders to book their appointments again, as not all of my clients can book an appointment at checkout because they're busy and have varying schedules. I also enjoy the feature because there are times when I don't have time to schedule their next appointment because another client is waiting.

Pros: Ease of use and the options with the smart marketing. I can control what things are sent out and turn them on and off at will.

Cons: Sometimes the text reminders don't work. When someone posts a review, they are unable to change it later if they want to, without assistance from customer service.

Vendor Response

by Frederick on 9/20/2016

Hi Lancer,

Thank you for your review. It's great to hear that both you and your clients are loving the Frederick Platform. We look forward to helping you continue to grow your business.

Re: text messages not working, if you are ever experiencing issues with this, please reach out to support: https://support.hirefrederick.com/hc/en-us

Thank you!
Aly

Winning back lost customers!

  Translate with Google
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We are in the Automotive business and we have been using Frederick for over a year. Once you get it all set up, it just does it's thing. Someone else said, "set it and forget it" and it is really true. Also, if we want to send out something like a mid-week special at the last minute, it takes me about 5 minutes to get it done. Very easy to use. More importantly, in the last 6 months, we have had 5 customers return to see us from a Frederick "lost customer" email and the average ticket is $964.40! Not only is the customer spending money, but we also have another opportunity to WOW that customer and keep them coming back.

Pros: You can use the parts of the program that work for you and turn off items that you don't want to use.
The lost customer portion of the program is really working for us.
The reporting section has lots of information.

Cons: Frederick won't allow you to send out an email to everyone at once, like if you had a big announcement that you wanted all your customers to receive at the same time. I do hear that they are working on incorporating this feature into the program.

Vendor Response

by Frederick on 9/20/2016

Hi Jackie,

Wow - thank you for the incredible review! It makes us so happy to hear that Frederick is helping Precision Auto with customer retention and ROI. And yes you are right, regarding sending an email to all clients at one time - this feature will be released very shortly! Stay tuned :)

Thank you,
Aly