---
description: Tudo sobre Helpy: preço, alternativas, vantagens e desvantagens, funcionalidades e avaliações de outros usuários graças à Capterra Portugal. Saiba mais!
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Helpy - Preço, avaliações e classificação - Capterra Portugal 2026
---

Breadcrumb: [Home](/) > [Sistemas de Help Desk](/directory/30008/help-desk/software) > [Helpy](/software/149741/helpy)

# Helpy

Canonical: https://www.capterra.pt/software/149741/helpy

> O Helpy é uma plataforma de suporte ao cliente totalmente integrada que combina emissão de tíquetes, base de conhecimento, comunidade e bate-papo de suporte com IA.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Resumo

### Quem usa Helpy?

Startups, agências, fornecedores de internet/aplicativos.

## Sobre o fornecedor

- **Empresa**: Helpy
- **Founded**: 2016

## Commercial Context

- **Preço inicial**: 99,00 US$
- **Modelo de preços**:  (Free version available) (Teste Grátis)
- **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop)
- **Idiomas**: inglês
- **Available Countries**: Estados Unidos

## Recursos

- Alerts/Escalation
- Comunicação multicanal
- Gestão do SLA (acordo do nível de serviço)
- Macros e modelos de respostas
- Portal de autoatendimento
- Relatórios e análise de dados
- Roteamento automático

## Category

- [Sistemas de Help Desk](https://www.capterra.pt/directory/30008/help-desk/software)

## Alternativas

1. [Freshdesk](https://www.capterra.pt/software/124981/freshdesk) — 4.5/5 (3425 reviews)
2. [Zendesk Suite](https://www.capterra.pt/software/164283/zendesk) — 4.4/5 (4079 reviews)
3. [Milvus](https://www.capterra.pt/software/202528/milvus) — 4.8/5 (298 reviews)
4. [LiveAgent](https://www.capterra.pt/software/102188/liveagent) — 4.7/5 (1781 reviews)
5. [BeyondTrust Remote Support](https://www.capterra.pt/software/86962/bomgar) — 4.6/5 (2010 reviews)

## Links

- [View on Capterra](https://www.capterra.pt/software/149741/helpy)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/149741/helpy> |
| de-AT | <https://www.capterra.at/software/149741/helpy> |
| de-CH | <https://www.capterra.ch/software/149741/helpy> |
| en | <https://www.capterra.com/p/149741/Helpy/> |
| en-AE | <https://www.capterra.ae/software/149741/helpy> |
| en-AU | <https://www.capterra.com.au/software/149741/helpy> |
| en-CA | <https://www.capterra.ca/software/149741/helpy> |
| en-GB | <https://www.capterra.co.uk/software/149741/helpy> |
| en-IE | <https://www.capterra.ie/software/149741/helpy> |
| en-IL | <https://www.capterra.co.il/software/149741/helpy> |
| en-IN | <https://www.capterra.in/software/149741/helpy> |
| en-NZ | <https://www.capterra.co.nz/software/149741/helpy> |
| en-SG | <https://www.capterra.com.sg/software/149741/helpy> |
| en-ZA | <https://www.capterra.co.za/software/149741/helpy> |
| es | <https://www.capterra.es/software/149741/helpy> |
| es-AR | <https://www.capterra.com.ar/software/149741/helpy> |
| es-CL | <https://www.capterra.cl/software/149741/helpy> |
| es-CO | <https://www.capterra.co/software/149741/helpy> |
| es-CR | <https://www.capterra.co.cr/software/149741/helpy> |
| es-DO | <https://www.capterra.do/software/149741/helpy> |
| es-EC | <https://www.capterra.ec/software/149741/helpy> |
| es-MX | <https://www.capterra.mx/software/149741/helpy> |
| es-PA | <https://www.capterra.com.pa/software/149741/helpy> |
| es-PE | <https://www.capterra.pe/software/149741/helpy> |
| fr | <https://www.capterra.fr/software/149741/helpy> |
| fr-BE | <https://fr.capterra.be/software/149741/helpy> |
| fr-CA | <https://fr.capterra.ca/software/149741/helpy> |
| fr-LU | <https://www.capterra.lu/software/149741/helpy> |
| pt | <https://www.capterra.com.br/software/149741/helpy> |
| pt-PT | <https://www.capterra.pt/software/149741/helpy> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Portugal","address":{"@type":"PostalAddress","addressLocality":"Lisbon","addressRegion":"Lisbon","postalCode":"2770-071","streetAddress":"Quinta da Fonte Rua dos Malhões Edifício D. Pedro I Paço D'Arcos, 2770-071 Lisboa Portugal"},"description":"O Capterra Portugal ajuda milhões de empresas a encontrar o software ideal. Leia avaliações de usuários reais, compare opções de softwares e tome melhores decisões para o seu negócio.","email":"info@capterra.pt","url":"https://www.capterra.pt/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.pt/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Helpy","description":"O Helpy é uma plataforma de suporte ao cliente totalmente integrada que combina emissão de tíquetes, base de conhecimento, comunidade e bate-papo de suporte com IA.  O Helpy foi desenvolvido desde o início para reduzir o número de agentes necessários para proporcionar uma experiência incrível. Aproveite o poder das automações e do Carin, o bot de suporte ao cliente que pode responder até 90% das perguntas de nível 1 de forma autônoma.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c7cc7dca-04f7-46e5-b980-9ffb5b442bf6.png","url":"https://www.capterra.pt/software/149741/helpy","@type":"SoftwareApplication","@id":"https://www.capterra.pt/software/149741/helpy#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.pt/#organization"},"offers":{"price":"99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows"},{"@type":"FAQPage","@id":"https://www.capterra.pt/software/149741/helpy#faqs","mainEntity":[{"name":"Quem usa Helpy?","@type":"Question","acceptedAnswer":{"text":"Startups, agências, fornecedores de internet/aplicativos.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Sistemas de Help Desk","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"Helpy","position":3,"item":"/software/149741/helpy","@type":"ListItem"}],"@id":"https://www.capterra.pt/software/149741/helpy#breadcrumblist"}]}
</script>